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Tata Consultancy Services

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Tata Consultancy Services Limited

Type Public (BSE: 532540, NSE: TCS)

IT services
Industry
IT consulting

Founded 1968

Headquarters Mumbai, Maharashtra, India

Ratan Tata (Chairman)

Key people S Ramadorai (Vice Chairman)
N Chandrasekaran (CEO & MD)
 TCS Bancs
Products Digital Certification Products
Healthcare Management Systems

Outsourcing
Services BPO
Software Products

30,028.92 crore (US$ 6.82 billion)

Revenue
(2010)

8,305.73 crore (US$ 1.89 billion)

Operating income
(2010)

Profit 5,618 crore (US$ 1.28 billion)[1](2010)

Total assets $6.112 billion (2010)

Total equity (N/A)

Employees 174,417 (As on 30 September 2010)

Parent Tata Group

Website TCS.com

Tata Consultancy Services Limited (TCS) (BSE: 532540, NSE: TCS) is a Software services
consulting company headquartered in Mumbai, India. TCS is the largest provider of information
technology and business process outsourcing services in Asia.[2][3] TCS has offices in 42
countries with more than 142 branches across the globe. The company is listed on the National
Stock Exchange and Bombay Stock Exchange of India.
TCS is a flagship subsidiary of one of India's largest and oldest conglomerate company, the Tata
Group, which has interests in areas such as energy, telecommunications, financial services,
manufacturing, chemicals, engineering, materials, government and healthcare.[4][5]

Contents
[hide]
 1 History
2 Operations & Acquisitions
2.1 Indian branches
2.2 Global units
2.3 List of acquisitions
3 Innovation and R&D
3.1 Tata Research Development and Design Center
3.2 Innovation
4 Employees
5 US Visa Program
6 References
7 External links

[edit] History
It began as the "Tata Computer Centre", for the company Tata Group whose main business was
to provide computer services to other group companies. F C Kohli was the first general manager.
JRD Tata was the first chairman, followed by Nani Palkhivala.
One of TCS' first assignments was to provide punched card services to a sister concern, Tata
Steel (then TISCO). It later bagged the country's first software project, the Inter-Branch
Reconciliation System (IBRS) for the Central Bank of India[6]. It also provided bureau services to
Unit Trust of India, thus becoming one of the first companies to offer BPO services.
In the early 1970s, Tata Consultancy Services started exporting its services. The company
pioneered the global delivery model for IT services with its first offshore client in 1974. TCS's
first international order came from Burroughs, one of the first business computer manufacturers.
TCS was assigned to write code for the Burroughs machines for several US-based clients[7]. This
experience also helped TCS bag its first onsite project - the Institutional Group & Information
Company (IGIC), a data centre for ten banks, which catered to two million customers in the US,
assigned TCS the task of maintaining and upgrading its computer systems[8].
In 1981, TCS set up India's first software research and development centre, the Tata Research
Development and Design Center (TRDDC) [9]. The first client-dedicated offshore development
center was set up for Compaq (then Tandem) in 1985.
In 1989, TCS delivered an electronic depository and trading system called SECOM for SIS
SegaInterSettle, Switzerland. It was by far the most complex project undertaken by an Indian IT
company. TCS followed this up with System X for the Canadian Depository System and also
automated the Johannesburg Stock Exchange (JSE)[10]. TCS associated with a Swiss partner,
TKS Teknosoft, which it later acquired[11].
In the early 1990s, the Indian IT outsourcing industry grew tremendously due to the Y2K bug
and the launch of a unified European currency, Euro. TCS pioneered the factory model for Y2K
conversion and developed software tools which automated the conversion process and enabled
third-party developers and clients to make use of it[12].
In 1999, TCS saw outsourcing opportunity in E-Commerce and related solutions and set up its E-
Business division with ten people. By 2004, E-Business was contributing half a billion dollars
(US) to TCS[13].
On 9 August 2004, TCS became a publicly listed company[14], much later than its rivals, Infosys,
Wipro and Mahindra Satyam.
During 2005, TCS ventured into a new area for an Indian IT services company -
Bioinformatics[15]
In 2008, the company went through an internal restructuring exercise that executives claim
would bring about agility to the organization.[16].
[edit] Operations & Acquisitions

Tata Consultancy Services campus at Lucknow, India

Tata Consultancy Services at Madhapur, Hyderabad

[edit] Indian branches
TCS has development centres and/or regional offices in the following Indian cities: Ahmedabad,
Bangalore, Baroda, Bhubaneswar, Chennai, Coimbatore, Delhi, Gandhinagar, Goa, Gurgaon,
Guwahati, Hyderabad, Jaipur, Jamshedpur, kochi, Kolkata, Lucknow, Mumbai, Noida, Pune,
Thiruvananthapuram
[edit] Global units
Africa: South Africa, Morocco[17]
Asia (Outside India): Bahrain, ghazipur[18], Hong Kong, Indonesia, Israel, Japan, Malaysia,
Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, UAE
Australia: Australia
Europe: Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy,
Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom
North America: Canada, Mexico, USA
South America: Argentina, Brazil, Chile, Colombia, Ecuador, Uruguay, Peru[19]
[edit] List of acquisitions
The table below gives some details of TCS' key acquisitions
Numbe Acquisitio Company Country Headcou Remarks Referenc
Business Value
r n Date nt e
TCS
Business acquired
Citi Global
8 October Process US$ 505 key BFS [20]
1 Services India 12472
2008 Outsourci mn domain
Limited
ng knowledge
.
Expand
product
portfolio
by
acquiring
rights to
Quartz and
November TKS- Banking Switzerlan US$ 80.4 ownership [21]
2 115
, 2006 Teknosoft Product d mn of Alpha
and e-
portfolio,
enhanced
presence in
Switzerlan
d and
France
Entry into
Latin
America;
November Banking US$ 23.7 [22]
3 Comicrom Chile 1257 Access to
, 2005 BPO mn
payment
processing
platform
February, Tata IT [23]
4 India - - -
2006 Infotech Services
[24]
5 October, FNS Core Australia US$ 26 190 Acquired
2005 Banking mn core
Product banking
solution
 product
and access
to 116
customers
in 35
countries;
FNS was
an existing
partner for
TCS
Acquired
life and
pension
outsourcin
g business
from Pearl
October, Pearl United US$ 94.7 Group; [25]
6 Insurance 950
2005 Group Kingdom mn Domain
knowledge
of life and
pension
underwriti
ng
business
TCS Access to
November IT US$ 13.0 [26]
7 Manageme Australia 35 Australian
2006 Services mn
nt clients
Acquire
Phoenix
US$ 13 expertise [27]
8 May 2004 Global BPO India 350
mn in
Solutions
insurance
9 May 2005 Swedish IT Sweden US$ 4.8 Acquire
Indian IT Services mn blue-chip
Resources European
AB customers
(SITAR) like
Ericsson,
IKEA,
Vattenfall
and
Hutchison;
SITAR
was TCS’
exclusive
partner in
Sweden
and a non-
exclusive
 partner in
Norway.
ASDC was
a
Aviation
Singapore
Software
Airlines-
Developme
IT TCS JV; [28]
10 May 2004 nt India - 180
Services Acquired
Consultanc
Singapore
y India
Airlines as
(ASDC)
a major
client
BPO
Airline
expertise
Financial
January US$ 5.1 in Airline [29]
11 Support BPO India 316
2004 mn and
Services
Hospitality
India (AFS)
sector
Access to
domestic
capability;
October CMC IT US$33.89 continues [30]
12 India 3100
2001 Limited Services m (51%) to be a
separately
run
company.

[edit] Innovation and R&D

[edit] Tata Research Development and Design Center
TCS established the first software research center in India, the Tata Research Development and
Design Center, in Pune, India in 1981.TRDDC undertakes research in Software Engineering,
Process Engineering and Systems Research.
Researchers at TRDDC also developed MasterCraft (now called TCS Code Generator
Framework [31]) a Model Driven Development software that can automatically create code based
on a model of a software, and rewrite the code based on the user's needs.[32]
Research at TRDDC has also resulted in the development of Sujal, a low-cost water purifier that
can be manufactured using locally available resources. TCS deployed thousands of these filters
in the Indian Ocean Tsunami disaster of 2004 as part of its relief activities[33]. This product has
been marketed in India as Tata swach, a low cost water purifier[34].
[edit] Innovation
In 2007, TCS launched its Co-Innovation Network, a network of TCS Innovation Labs, startup
alliances, University Research Departments, and venture capitalists.[35]
In addition to TRDDC, TCS has 19 Innovation Labs based in three countries.[36]
 TCS Innovation Lab, Convergence: Content management and delivery, convergence engines,
networks such as 3G, WiMax, WiMesh, IP Testing for Quality of Service, IMS,
OSS/BSS systems, and others.
TCS Innovation Lab, Delhi: Software Architectures, Software as a Service, natural language
processing, text, data and process analytics, multimedia applications and graphics.
TCS Innovation Lab, Embedded Systems: Medical electronics, WiMAX, and WLAN
technologies.
TCS Innovation Lab, Hyderabad: Computational methods in life sciences, meta-genomics,
systems biology, e-security, smart card-based applications, digital media protection,
nano-biotechnology, quantitative finance.
TCS Innovation Lab, Mumbai: Speech and natural language processing, wireless systems and
wireless applications.
TCS Innovation Lab, Insurance - Chennai: IT Optimization, Business Process Optimization,
Customer Centricity Enablers, Enterprise Mobility, Telematics, Text Analytics, 2D
Barcodes, Mashups, Innovation in Product Development and Management (PLM) for
Insurance.
TCS Innovation Lab, Chennai: Infrastructure innovation, green computing, Web 2.0 and
next-generation user interfaces.
TCS Innovation Lab, Peterborough, England: New-wave communications for the enterprises,
utility computing and RFID (chips, tags, labels, readers and middleware).
TCS Innovation Lab: Performance Engineering, Mumbai: Performance management, high
performance technology components, and others.
TCS Innovation Lab, Cincinnati, United States: Engineering and Manufacturing IT solutions.
Some of the assets created by TCS Innovation Labs are DBProdem, Jensor [37], Wanem [38],
Scrutinet.
In 2008, the TCS Innovation Lab-developed product, mKrishi, won the Wall Street Journal
Technology Innovation Award in the Wireless category.[39]. mKrishi is a service that would
enable India's farmers to receive useful data on an inexpensive mobile device.[40]
TCS' Co-Innovation Network partners include Collabnet, Cassatt, MetricStream, academic
institutions such as Stanford, MIT, various IITs, and venture capitalists like Sequoia and Kleiner
Perkins.[41]
[edit] Employees
TCS is one of the largest private sector employers in India with a core strength in excess of
175,000 individuals.[42]. TCS has one of the lowest attrition rates in the Indian IT industry[43].
[edit] US Visa Program
TCS was the fourth largest visa recipient in 2008, preceded by Infosys, Wipro and Satyam[44].
[edit] References
^ http://profit.ndtv.com/company/profit_loss/tata-consultancy-services-ltd
^ "NASSCOM List". Press Release. NASSCOM. 2006-01-23.
http://www.nasscom.in/Nasscom/templates/NormalPage.aspx?id=48275. Retrieved 2009-02-13.
^ "Top 20 IT services exports firms in India : Rediff.com Business". Business.rediff.com.
http://business.rediff.com/slide-show/2010/jul/19/slide-show-1-tech-top-20-it-companies-of-
india.htm#contentTop. Retrieved 2010-08-12.
^ "Tata Sons Have a Global Ambition List". PTI. Times of India. 05-12-2004.
http://timesofindia.indiatimes.com/articleshow/947309.cms. Retrieved 2009-02-13.
^ "India's Oldest Biz Empire Shines". Associated Press. Kuwait Times. 05-02-2008.
http://www.kuwaittimes.net/read_news.php?newsid=ODA4MjEzNDQy. Retrieved 2009-02-13.
^ "Tata Consultancy Services Limited: The Pioneer in the Indian IT Industry". Case Study. ICMR.
1990-01-01. http://www.icmrindia.org/casestudies/catalogue/Business%20Strategy2/Tata
%20Consultancy%20Services%20Limited%20The%20Pioneer%20in%20the%20Indian%20IT
%20Industry.htm.
^ "Tata Consultancy Services Limited: The Pioneer in the Indian IT Industry". Case Study. ICMR.
1990-01-01. http://www.icmrindia.org/casestudies/catalogue/Business%20Strategy2/Tata
%20Consultancy%20Services%20Limited%20Indian%20IT%20Industry.htm.
^ "Tata Consultancy Services Limited: The Pioneer in the Indian IT Industry". Case Study. ICMR.
1990-01-01. http://www.icmrindia.org/casestudies/catalogue/Business%20Strategy2/Tata
%20Consultancy%20Services%20Limited%20Indian%20IT%20Industry.htm.
^ Kanavi, Shivanand (June 7–20, 2004). "Megasoft". Business India: 46–54
^ "Indian software keeps Swiss securities safe". News. Swissinfo.com. 2002-01-14.
http://www.swissinfo.ch/eng/archive.html?siteSect=883&sid=957178&ty=st.
^ "TCS acquires TKS Teknosoft". News. Financial Express. 11-01-2006.
http://www.financialexpress.com/news/tcs-acquires-swiss-firm-tksteknosoft/182435/.
^ "IT Man of the Year: Standing Tall". Cover Story. Dataquest India. 2004-12-22.
http://dqindia.ciol.com/content/top_stories/2004/104122201.asp.
^ Kanavi, Shivanand (June 7–20, 2004). "Megasoft". Business India: 52
^ "Star Performer Goes Public". Editorial. The Hindu. 2004-06-14.
http://www.hindu.com/2004/06/15/stories/2004061502001000.htm.
^ "TCS launches the country’s first bioinformatics product". News. Express Online. 08-02-2004.
http://www.expresscomputeronline.com/20040802/indianews03.shtml.
^ "Eye on future, TCS in revamp mode". News. Hindustan Times. 12-02-2008.
http://www.hindustantimes.com/StoryPage/StoryPage.aspx?
sectionName=NLetter&id=c96ab585-b99a-4521-9939-
18d8253cf710&MatchID1=4924&TeamID1=4&TeamID2=2&MatchType1=1&SeriesID1=1244
&PrimaryID=4924&Headline=Eye+on+future%2c+TCS+in+revamp+mode.
^ "TCS plans Morocco foray with 500-strong unit". News. Express Online. 12-10-2006.
http://www.expressindia.com/news/fullstory.php?newsid=78005.
^ "China Joint Venture with Tata Consultancy Services". News. China Economic Review. 2007-12-
18. http://www.chinaeconomicreview.com/it/2007/09/18/china-joint-venture-with-tata-
consultancy-services.html.
^ "TCS bets on growing economy of Peru". news. Times of India. 2010-07-25.
http://timesofindia.indiatimes.com/business/TCS-bets-on-growing-economy-of-
Peru/articleshow/6213917.cms.
^ "Tata Consultancy Services To Acquire Citigroup Global Services for $505 million". CIOL. 2008-
10-08. http://www.ciol.com/News/Mergers-and-acquisition/News-Reports/TCS-acquires-
Citigroup-Global-Services-for-$505-mn/81008111295/0/.
^ "TCS acquires Swiss firm TKS-Teknosoft". Financial Express. 11-01-2006.
http://www.financialexpress.com/news/tcs-acquires-swiss-firm-tksteknosoft/182435/.
^ "TCS Buys Comicrom for $23M". Red Herring. 11-07-2005.
http://www.redherring.com/Home/14363.
^ "Tata Infotech to merge with TCS". Silicon India. 2005-07-18.
http://www.siliconindia.com/shownews/Tata_Infotech_to_merge_with_TCS-nid-28806.html.
^ "TCS buys FNS for $26 million". International Banking Systems Magazine. 11-2005.
http://www.ibspublishing.com/index.cfm?section=news&action=view&id=9669.
^ "TCS stakes its claim in BPO with Diligenta". Ovum. 04-2006.
http://www.ovum.com/go/content/c,64433.
^ "TCS acquires IT consultancy firm for A$15m". ITWire.com. 11-12-2006.
http://www.itwire.com/content/view/7061/598/.
^ "Tata acquires Phoenix India arm". ComputerWeekly.com. 05-11-2004.
http://www.computerweekly.com/Articles/2004/05/11/202355/tata-acquires-phoenix-india-
arm.htm.
^ "TCS buys out Singapore Airlines' stake in ASDC". The Hindu. 03-10-2004.
http://www.hindu.com/2004/03/10/stories/2004031003241500.htm.
^ "TCS buys 75.1% stake in AFS from Swissair". Rediff.com. 05-06-2003.
http://www.rediff.com/money/2003/may/06tcs.htm.
^ "TCS TCS oulines vision for CMC". The Hindu. 2001-10-18.
http://www.hindu.com/thehindu/2001/10/18/stories/06180008.htm.
^ [1][dead link]
^ "When Outsourcing Loses Human Element". International Herald Tribune. 2005-05-27.
http://www.iht.com/articles/2005/05/26/business/tata.php.
^ "Improving Our World - IEEE Annual Report(page 4)". IEEE. 2005.
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Section1.pdf.
^ "Tata launches ‘Swach’ water filters". Deccanherald.com.
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2010-08-12.
^ "TCS launches its Co-Innovation Network". Financialexpress.com. 2007-01-18.
http://www.financialexpress.com/news/tcs-launches-its-coinnovation-network/191184/. Retrieved
2010-07-16.
^ "Innovation Labs". TCS.
http://www.tcs.com/about/tcs_difference/innovation/tcs_labs/Pages/default.aspx. Retrieved 2010-
07-16.
^ "Jensor released as Open Source". Jensor.sourceforge.net. http://jensor.sourceforge.net. Retrieved
2010-08-30.
^ "Wanem released as Open Source". Wanem.sourceforge.net. http://wanem.sourceforge.net.
Retrieved 2010-08-30.
^ Totty, Michael (2008-09-29). "The 2008 Technology Innovation Awards - WSJ.com".
Online.wsj.com. http://online.wsj.com/article/SB122227003788371453.html?mod=article-outset-
box. Retrieved 2010-07-16.
 ^ "Innovation Labs". TCS.
http://www.tcs.com/about/tcs_difference/innovation/tcs_labs/Pages/default.aspx#mumbai.
Retrieved 2010-07-16.
^ "Co-Innovation Network". TCS.
http://www.tcs.com/about/tcs_difference/innovation/network/Pages/default.aspx. Retrieved 2010-
07-16.
^ "Cyber Media". Cyber Media. 2008-09-19.
http://www.cybermedia.co.in/press/pressrelease100.html. Retrieved 2010-07-16.
^ "TCS Delivers Growth, Maintains Operating Margins in Q1; Revenues at $1.5b, Up 21%...".
Reuters. 2008-07-16. http://www.reuters.com/article/pressRelease/idUS143871+16-Jul-
2008+PRN20080716. Retrieved 2010-07-16.
^ "Indian Firms, Microsoft Top H-1B List". News. Businessweek. 2009-02-24.
http://www.businessweek.com/technology/content/feb2009/tc20090223_946195.htm?
chan=rss_topStories_ssi_5.

[edit] External links

Tata Consultancy Services website
TCS Certifying Authority
TCS Advanced Technology Center (ATC)
TCS in Tata Group

Companies portal

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t
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n
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B
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