Don’t let yourself be the

Victim of a Bad Online Review

engage! from Deep Blue Communications enables you to easily and
proactively work to ensure customer satisfaction.

ंऋऄࣾऄंࢾ TM

Wi-Fi powered customer

insight and analytics
Customer Reviews:
A Love Hate Relationship
Online reviewers, they love you or they hate you, there
never seems to be middle ground. If you aren’t paying close
attention to what’s being said about you online, you can easily
be blindsided by a bad review that snowballs into a public
relations nightmare.

Well, an ounce of prevention is worth a pound of cure.

Using engage! for reputation management is an easy way to
communicate with your customers and proactively work to
ensure their satisfaction.

Protect yourself with ंऋऄࣾऄंࢾ TM

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Real-time Social Feed Monitor

Easily see both Twitter and Facebook feeds in one location.

Message Inbox
Receive and monitor private messages from Facebook.

Facebook Likes Tracker

Track Facebook likes and unlikes to see how well you
are doing socially. 90% of Customers
Say Buying Decisions
Measure Social Exposure Guage are Influenced by
Know the total reach of your tweets and posts.
Online Reviews.
Page Impression Counter -MarketingLand.com
Count page impressions by users, age and gender.
Track viral, organic and paid sources.

Engage Customers on Social Media Platform of their Choice

Proactively work to ensure their satisfaction and avoid bad reviews.

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Content Management System
Manage your Social Media content from one convenient place.

Social Scheduling and Updating Timesaver

Save time by scheduling your posts ahead of time.

Customer Demographics Collector

Capture demographics from user’s social media
accounts upon login.
92% of consumers
Monetization Tool have more confidence
Recoup costs with advertising and other avenues of
monetization. in info found online
than they do in
Targeted eShot Email Delivery anything from a
Service salesclerk.
Use captured email to send special offers based on
user’s gender, age, number of visits, or birthday. - searchenginepeople.com

Easy Custom Splash Page Designer

You control your splash (login) page. Easily customize
your splash page with your own branding.

Customer Analytics and Reports Service

Engage! includes a wide range of customer reports based on age, gender, location, and more.

Network Analytics and Reports Service

Engage! includes a wide range of customer reports based on age, gender, location, and more.

Inexpensive and Valuable

Avoid the high monthly fees of most online reputation management services.

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So, how can I protect myself and my business?

ंऋऄࣾऄंࢾ TM

Wi-Fi powered customer

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ंऋऄࣾऄंࢾ
Wi-Fi powered customer
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TM
Use social media, e-marketing,
and location analytics to gain
a higher level of engagement
with your customers.

Protect your reputation and also

have a powerful marketing tool

An Ounce of Prevention is Worth a Pound of Cure!

Using engage! for reputation management is an easy way to communicate with your customers,
monitor your social media, and proactively work to ensure customer satisfaction.

• Understand your customers and their preferences

• Monitor and elevate your social media profile

• Reward customer loyalty

Having a great retail Wi-Fi network now goes beyond just  making  sure  that  adequate  signals  are 
available  to  shoppers,  these  networks  can  provide specialized targeting to support sales and store-
customer relationships. The more that stores know about their shoppers habits, the better they can
tailor their pricing and marketing to entice those shoppers to buy their store’s products. Improving
the customer relationship can benefit both business and consumers – as many retail companies are
quickly discovering.

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ंऋऄࣾऄंࢾ TM

Wi-Fi powered customer

insight and analytics

Real-time Social Feeds Monitor

Easily see both Twitter and Facebook feed in one location.

Message Inbox
Monitor private messages from Facebook.

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Wi-Fi powered customer

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ंऋऄࣾऄंࢾ TM

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Customer Analytics and Reports Service
Turn customer data into business insights.

With actionable data you can go to market!

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ंऋऄࣾऄंࢾ TM

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eMarketing
Use captured demographics to target consumers
The eMarketing tools available within engage are a great way to
promote your business. You can customize your splash (log in) page
with your branding and advertising, redirect users to your website
or other landing page after login, and send
targeted advertising via email.
eShot sends a coupon or
Our comprehensive analytic data package special offer directly to your
provides a wide range of information target demographic.
about your customers, allowing you to
segment and target just the consumers you
want to reach.

Social Media
Raise and monitor your social media profile with social Inbox,
Feed and Updates.

The social media section provides a convenient place from which you
can post directly to your Facebook and Twitter accounts, eliminating
the need to endlessly bounce back and forth between multiple browser
windows and accounts. Insta

Updates - Save time by scheduling all your posts at once thereby

freeing up your daily schedule. Social Media is today’s
“Word of Mouth Advertising”!
Feeds - Track your social reputation by monitoring customer
satisfaction and dissatisfaction.

Inboxes - Conveniently view all your facebook private messages.

The Login Process and Raising your Social Profile.

Users who log in using engage are asked to ‘Like’ your facebook page
or ‘Follow’ you on Twitter, promoting your social media presence. This

ंऋऄࣾऄंࢾ
raised media presence gives you a wider network of friends and followers
with which to engage. You will appear on more social feeds, creating the
TM opportunity to further increase your presence and promote your business.

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You are passionate about customer satisfaction.
We are passionate about Wi-Fi.
Together, we are a perfect match.

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Wi-Fi powered customer

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Interested in Learning More?
Deep Blue Communications is committed to ensuring that its’ customers have the latest
information to make accurate and knowledgeable decisions on the installation, usage and
application of their Wi-Fi network. Incorporating the newest trends and technologies into an
existing or new Wi-Fi network will be a key factor of success as Internet access and ease of use
become increasingly important to consumers.

Contact us today for a FREE consultation on

engage! and your Wi-­Fi network

Deep Blue Communications

7 Century Hill Drive • Latham, NY 12110

1-866-943-4333
sales@deepbluecommunications.com
info.deepbluecommunications.com/engage

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insight and analytics
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