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3/19/2020 Project Manager Roles & Responsibilities to Know for 2020

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PROJECT MANAGEMENT (/PROJECT-MANAGEMENT/ARTICLES)

9 minute read

Project Manager Roles & Responsibilities


in 2020

Joseph Mapue
 (http://twitter.com/joseph_mapue)

Project managers tame chaos for a living. They bring structure to work ows, a rationale to
expenses, and urgency to timelines. They placate o ce politics when needed, assign tasks to the
right talent, curtail e orts when these go beyond the project scope, and act as the quality
control to keep everything in line with clients’ expectations.

Project managers are well-paid, in-demand professionals who help organizations deliver
products on schedule and within budget. Without them, businesses would lose millions in
wasted dollars (http://www.pmi.org/-/media/pmi/documents/public/pdf/learning/thought- 
Become a Project Managementleadership/pulse/pulse-of-the-profession-2017.pdf#page=22)
Pro while complex projects will take
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3/19/2020 Project Manager Roles & Responsibilities to Know for 2020

forever to complete. Smart organizations have come to rely on competent project managers to
plan, coordinate, and complete their pipeline of projects. Let's take a look at key project
manager roles and responsibilities you need to know in 2019.

Bene ts of being a project manager


If you’re planning to become an excellent project manager, the bene ts are compelling:

Project management (https://www.goskills.com/Project-Management) ranks among the


most ful lling and highest paid careers (https://www.glassdoor.com/Salaries/entry-level-
project-manager-salary-SRCH_KO0,27.htm) ($70,000 for entry-level professionals and
$142,000 for highly experienced practitioners).
The job outlook is faster than average at 11% - 12% depending on industry, according to
the US Bureau of Labor Statistics (https://www.bls.gov/ooh/management/construction-
managers.htm). Businesses are also becoming more project-oriented, which increases
demand for skilled project managers.
Continuous learning and self-improvement will become your default mode.
Core skills (https://www.goskills.com/Project-Management/Articles/Project-management-
skills) are easily transportable to other elds and career paths.
You can leverage your project management experience as a stepping stone towards
executive leadership (https://www.cio.com/article/3138895/project-management/project-
managers-have-the-skills-to-become-ceos-so-why-dont-they.html), especially the COO
(chief operating o cer) position. 

Bene ts rarely come without obligations, though. As project manager, you are expected to
assume a lengthy list of responsibilities and perform a number of challenging tasks. These
responsibilities and tasks suggest — quite clearly — that project management is best suited for
the resilient few.

Responsibilities of a project manager


A project manager assumes overall responsibility for a project and is the person ultimately
accountable for its success or failure. Leading project development across all stages from
inception to completion, project managers are expected to perform the following key tasks:

Initiate the project


Project managers need to make an initial assessment of a proposed project based on formal

Become a Project Managementbusiness
Pro requirements or engagement with management, stakeholders, and clients. 
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1. Evaluate project/business requirements 
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2. Identify required assets and resources
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3. Determine dependencies
4. Calculate costs
5. Estimate timelines
6. Assess risks

Formulate a detailed project plan


A project plan is a strategic document that speci es everything everyone needs to know about a
project. It also sets the bar and the criteria (time, cost, quality, bene ts realization, etc.) for
assessing whether a project is successful or not. 

1. Adopt measures that will help minimize risks


2. Develop relevant policies and processes
3. De ne overall work ow/activity plan
4. Adopt the best framework for the project
5. Assign tasks and roles
6. Set schedule and milestones
7. Set budget
8. Establish project scope, objectives, speci cations, and quality benchmarks

Communicate project parameters, policies, and processes


Once a formal project plan has been formulated, the next step is to communicate the nal
scope, objectives, and other parameters. This is to clearly set the right expectations for everyone
involved in the project.

1. Set expectations for all stakeholders


2. Implement comprehensive project documentation


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Establish the workspace or project ecosystem


Whether the project will be managed locally on-site, or virtually across the globe, teams will need
the right platforms, tools, and communication channels to get their respective tasks done
properly.

1. Prepare or procure necessary resources, systems, and tools


2. Provide access to and ensure availability of relevant tools and resources

Build the teams needed to nish the project


People are the heart of a project. Treat people right and your project is halfway done.

1. Clarify tasks and roles


2. Establish communication channels and protocols
3. Promote collaboration/relationship-building

Execute the project plan


As soon as everyone is on the same page and all project parameters are clear, project leaders
can begin the task of executing the game plan from start to nish. 
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1. Keep
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2. Keep project moving on time

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3. Allocate resources at optimum cost-e ciency


4. Maintain quality standards
5. Keep teams highly motivated
6. Manage change

Monitor progress
Using tools such as Microsoft Project (https://www.goskills.com/Course/Microsoft-Project),
Asana, Trello (https://www.goskills.com/Course/Trello), or Slack (https://www.goskills.com/O ce-
Productivity/Articles/How-to-use-Slack), project managers can have a top-level and a detailed
view of every aspect of the project. Their task is to mitigate risks, optimize gains, and keep
everyone focused on their respective goals.

1. Identify and resolve con icts


2. Address roadblocks and red ags
3. Reward excellence
4. Initiate remedial actions/corrective measures when necessary
5. Update all stakeholders with accurate progress reports

Close the project


Completing a project sounds like music to the ears of project management practitioners. But
they should never rest on their laurels. There are much to learn from each project that can help
them perform better on the next one. 

1. Congratulate team for job well done


2. Conduct honest and comprehensive post-mortem (https://www.goskills.com/Project-
Management/Articles/Project-post-mortem)
3. Provide actionable insight and proactive recommendations moving forward


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Qualities that make project managers awesome


Project managers are expected to possess a matrix (https://www.goskills.com/Project-
Management/Articles/Project-management-skills) of technical, business, and leadership
(https://www.goskills.com/Course/Team-Leadership) skills that will help them perform their
responsibilities better. However, there are baseline traits common to all successful project
management practitioners. Studying these traits is a good starting point for aspiring project
managers. These baseline qualities include goal-orientedness, accountability, excellent
communication skills, discipline, time management, budget management, collaboration, and
drive.   

Goal-orientedness
Project managers thrive where objectives and desired outcomes are clear and reasonable.
Hardcore project managers have a mindset and behavior that keep them focused on delivering
results.  

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Accountability
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Pointing ngers will never help you complete a project successfully. Practicing ownership of the
project and holding yourself accountable will. Top project managers understand that the
ultimate responsibility of leading the project towards a successful completion always lies at their
feet.

Communication
Project managers should be able to describe a project’s goals, explain its parameters, and
articulate what every team member (https://www.goskills.com/Course/Project-Management-
Teams) needs to accomplish in order to move the project towards success. 

Time management
Projects are always time-bound, compelling project managers to develop enviable time
management skills. Good project management professionals formulate comparatively accurate
schedules and timelines. They also consistently deliver on time.

Budget management
Project management primarily arose as a hedge against runaway costs and unjusti able
expenses. Organizations value project managers who can deliver projects at optimum levels of
cost e ciency. 

Discipline
Project managers are tasked to bring structure into disparate teams working together to achieve
a shared goal. While they may crack the whip on occasion, elite project managers instill
discipline by setting an example, using their habits and behavior as templates anyone on the
team can emulate.

Collaboration
Without building genuine relationships and encouraging close collaboration, achieving targets as
a team will require epic-grade e ort. Collaboration makes it easier to get everyone on the same
page, detect issues sooner, and resolve con icts more e ectively.    

Drive
Call it persistence, determination, or grit, drive imbues project managers with a healthy dose of
Become a Project Managementenergy Pro and motivation to keep them going even amid frustrations, disappointments, and

daunting challenges. A project manager without drive will easily give up when times get rough,
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budgets shrink, and stakeholders lose con dence. 

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Path to a successful project management career


Project management (https://www.goskills.com/Project-Management/Courses) is a ful lling
career path that demands a rich combination of business, technical and people skills.

There are many major bene ts but this eld brings a set of challenges that may not appeal to
everyone. Navigating through chaos only works with a steady grip at the helm. Projects can only
remain on schedule and within budget with discipline, leadership, and teamwork.

If you think you have what it takes to develop the skills needed to adequately perform a project
manager’s responsibilities, a beginner's course (https://www.goskills.com/Course/Project-
Management-Basics) can get you started. But if you’ve already had some experience managing
projects and want to take your career to the next level, then studying for a PMP certi cation
(https://www.goskills.com/Course/PMP-Certi cation) would surely help.

Go ahead, thrive under pressure.



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Joseph Mapue 
(http://twitter.com/joseph_mapue)
Joseph Mapue wears his writer's hat wherever he goes, crafting
top-notch content on business, technology, creativity, and
innovation. He is also a dreamer, builder, father, and gamer.


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