Unit Headword Comment

Unit 1
accountant noun someone whose job is to keep or examine the financial records of
a company or organisation
area of noun phrase a part of your job that is your particular duty to deal with
responsibility
be left in charge verb phrase to be the person who is responsible for someone or something

bookkeeping noun recording the money that an organisation or business spends and
receives
Chief Executive noun phrase the main person responsible for managing a company or
Officer (CEO) organisation, who is also sometimes the company's president or
chairman of the board

co-ordinate verb to make different people or things work together effectively, or to

organise all the different parts of an activity

correspondence noun letters or emails from one person to another, or the activity of
writing and receiving letters or emails
deal with phrasal verb to do business with a person or organisation
flipchart noun large pieces of paper attached to a board on legs, which you write
or draw on when you are talking to a group of people

human resources noun phrase the department of an organisation that deals with finding new
people to work there, keeping records about all the organisation's
employees, and helping them with any problems

in charge of adjective phrase responsible for something or someone

invoice noun a list that shows you how much you owe someone for work they
have done or for goods they have supplied
keep track of verb phrase to continue to know what is happening to someone or something

lead the team verb phrase to be in control of a group of people who work together to do
something
look up verb phrase to look at a book or computer in order to find facts about a
information situation, person, event, etc.
low-end worker noun phrase a person whose job is not well paid
machinist noun someone whose job is operating a machine in a factory
monitor verb to watch something carefully and record your results
organogram noun a diagram that shows the structure of an organisation and the
relationships between the different people, departments, and jobs
at different levels within that organisation

payroll noun the activity of managing the money that is paid to employees
 personal assistant noun phrase a person who organizes letters, meetings and telephone calls for
(PA) someone with an important job
personnel noun the department of an organisation that deals with finding people
to work there, keeping records about them, etc.
prioritise verb to decide which of a group of things are the most important so
that you can deal with them first
promote a product verb phrase to advertise something that is made or grown to be sold

purchase verb to buy something

quality control noun phrase the process of looking at goods when they are being produced to
make certain that they are of the intended standard

recruitment noun when you try to persuade someone to work for a company or to
join an organisation
reference noun a letter that is written by someone who knows you, to say if you
are suitable for a job or course
reputation noun the opinion that people have about someone or something based
on their behaviour or character in the past

research and noun phrase a part of an organisation that works to improve its existing
development products and develop new ones
(R&D)

responsible for adjective phrase having a duty to deal with or manage someone or something

retailer noun someone who sells products to the public

staff welfare noun phrase the health and happiness of the people who work for an
organisation
stock noun all the goods that are available in a shop
stock verb to have something available for people to buy
supervisor noun someone who watches a person or activity and makes certain that
everything is done correctly, safely, etc.
supplier noun someone who provides things that people want or need, often
over a long period of time
to the required adverb phrase to the level of quality that is officially demanded of something
standards
working noun phrase the way two people or groups who work together feel and behave
relationship towards each other
Unit 2
accept an apology verb phrase to allow someone to say sorry

assist verb to help

attach verb to add a computer file to an email message
be a hit verb phrase to be a very popular person or thing
booked up adjective phrase someone who has arranged a lot of things to do and is very busy
 brand noun a product that is made by a particular company
enclose verb to send something in the same envelope or parcel as something
else
forward verb to send a letter, email, etc that you have received to someone else

get in touch verb phrase to communicate with someone by telephoning, or by writing to

them
get together verb phrase to meet in order to do something or spend time together
grievance noun a complaint, especially about unfair behaviour
hard copy noun phrase information from a computer that has been printed on paper

highlight verb to make something a different colour so that it is more noticeable,

especially written words
inclusive adjective including the first and last date or number stated
look forward to phrasal verb to feel happy and excited about something that is going to
happen
offer an apology verb phrase to say or write something to say that you are sorry about
something you have done
pie chart noun phrase a circle divided into several parts to represent how the total
amount of something is divided up
public relations noun phrase writing and activities that are intended to make a person,
(PR) company, or product more popular
relevant adjective related or useful to what is happening or being talked about

schedule noun a plan of events or activities and the times that they will happen
or be done
set up phrasal verb to start a company, system, way of working, etc.
share price noun phrase the price of one of the equal parts that the value of a particular
company is divided into when it is owned by a group of people

social networking noun a website for communicating with friends and for meeting other
site people
spread verb phrase If information spreads or if someone spreads it, it is
information communicated from one person to another.
threat noun someone or something that is likely to cause harm or damage

unload verb to remove things from a vehicle

warehouse noun a large building for storing goods that are going to be sold
word of mouth noun phrase the process of telling people you know about a particular product
or service, usually because you think it is good and want to
encourage them to try it

Unit 3
acquire verb to buy or take control of a company or part of a company
branch noun one of several shops, offices, etc. that are part of a company or
organisation
break into a new verb phrase to suddenly start an activity
area
broaden your verb phrase to increase the number of different things made by your business
product range
chain noun a number of similar shops, restaurants, etc. owned by the same
company
classic example noun phrase something that is very typical of a group of things that you are
talking about
come up with an verb phrase to think of a suggestion or plan
idea
competitive noun phrase the buying and selling of something when other businesses are
market trying to be more successful than yours
consultant noun someone who advises people about a particular subject
corporation noun a large company or group of companies
deadline noun a time by which something must be done
decline verb to become less in amount, importance, quality, or strength
discounted adjective cheaper than usual
electrical noun phrase a piece of electrical equipment with a particular purpose in the
applicance home or office
empire noun a large group of businesses that is controlled by one person or
company
entrepreneur noun someone who starts their own business, especially when this
involves risks
expand verb to increase in size or amount, or to make something increase

face collapse verb phrase to have to deal with the sudden failure of a system, organisation
or business
founder noun someone who establishes an organisation
insight noun the ability to understand what something is really like, or an
example of this
launch a product verb phrase If a company launches a product or service, it makes it available
for the first time.
leadership noun the job of being in control of a group, country, or situation
lose custom verb phrase when people stop buying things from shops or businesses
maintain quality verb phrase to make something that is good or well-made continue in the
same way
merger noun when two or more companies or organisations join together

mortgage noun money that you borrow to buy a home

novelty noun the quality of being new or unusual
on the back of a adverb phrase soon after an earlier success, and as a result of it
previous success
outlet noun a shop that sells one type of product or the products of one
company
 overtake verb to become more successful than someone or something else

private investor noun phrase a person who invests money, rather than a company or financial
organisation that does this for a client
profitable adjective making or likely to make money from selling goods or services for
more than they cost to produce or provide
recall verb to order the return of someone or something
record profits noun phrase more money made from selling goods or services than ever before

selling point noun phrase a characteristic of a product or service that will persuade people
to buy it
spectacular noun phrase when something grows, increases, or develops in an extremely
growth good or surprising way
start up phrasal verb to create or start a new business or organisation
state owned noun phrase a business that is owned and controlled by a country's
enterprise government
stuck on a adjective phrase not able to solve a difficult situation
problem
substandard adjective something that is not as good as it should be
trading company noun phrase a business that buys and sells goods
turn a company verb phrase to change an unsuccessful business so that it becomes successful
around
Unit 4
apply for a job verb phrase to ask officially for regular work
better safe than proverb said when you think it is best not to take risks even when it seems
sorry boring or difficult to be careful
bonus noun an extra amount of money that you are given, especially because
you have worked hard
build up a good verb phrase to develop successfully the way in which two or more companies,
relationship countries, or people behave towards each other

clearly defined noun phrase the exact job that someone is expected to do in a particular
role situation
cut costs verb phrase to reduce the amount of money that you need to buy or do
something
cutting edge noun phrase the use of all the newest developments in scientific discoveries
technology
demonstration noun showing how to do something, or how something works
family noun phrase things that you must do with the people who are related to you
commitments that take up your time
fix a time verb phrase to decide a certain and particular point in the day or night to do
something
health and safety noun phrase making sure that people are safe and healthy at work or in public
places
 invest heavily verb phrase to give a lot of money to a business, or buy something which costs
a lot, because you hope to get a profit
jobseeker noun someone who is trying to find a job
keep up with the verb phrase to change your ideas, opinions or way of living or working to make
times them modern
meet a deadline verb phrase to finish work at the time or by a date that has been previously
agreed
meet your needs verb phrase to be a big enough amount or of a good enough quality for
someone
nothing ventured proverb You have to take a risk in order to get something good.
nothing gained

opportunities for noun phrase the chance to get a more important job
promotion
package noun the pay and other advantages that a worker receives
promote growth verb phrase to encourage business activities to develop
set up phrasal verb to arrange for something to happen
set up a meeting verb phrase to arrange for an event to happen where people come together to
discuss something
staff noun someone who speaks or does something officially for the people
representative who work for an organisation
standard noun phrase the official or usual way of doing something
procedure
strategy noun a plan that you use to achieve something
supportive adjective giving help or encouragement
take a serious risk verb phrase to do something although something very bad might happen
because of it
take on a verb phrase to accept a difficult job or responsibility
challenge
target driven adjective phrase wanting very much to achieve a particular thing
tough adjective difficult
wide range noun phrase a lot of different types of thing
work closely verb phrase If you work closely with someone, you work together a lot.

workforce noun all the people who work for a company or organisation
Unit 5
adjust verb to change something slightly so that it works better, fits better or
is more suitable
assemble verb to build something by joining parts together
be made up of verb phrase to be arranged by putting different things together
blade noun the flat, sharp, metal part of a knife, tool or weapon
boardroom noun a room where the people who control a company or organisation
have meetings
bulb noun a glass object containing a wire which produces light from
electricity
cable noun a wire covered by plastic that carries electricity, telephone signals,
etc.
charge verb to put electricity into something
craftsman noun someone who uses special skill to make things, especially with
their hands
dismantle verb to take something apart so that it is in several pieces
drop down menu noun a pop-up menu: a list of choices on a computer screen which is
hidden until you choose to look at it
fasten verb to close or fix something together, or to become closed or fixed
together
filing cabinet noun a piece of office furniture with deep drawers for storing
documents
fit verb to put or fix something in a particular place
gadget noun a small piece of equipment that does a particular job, especially a
new type
goods noun items which are made to be sold
handle noun the part of something that you use to hold it or open it
hanger noun a wire, wooden or plastic object for hanging clothes on
headphones plural noun a piece of equipment that you wear over your ears so that you can
listen to music without anyone else hearing it
in stock adjective phrase to be available in a shop
jam verb to get stuck, or to make something get stuck
lens noun a curved piece of glass in cameras, glasses, and scientific
equipment used for looking at things
mouse mat noun a flat piece of material on which you move the mouse of your
computer
pliers plural noun a tool for holding or pulling small things like nails, or for cutting
wire
plug noun a plastic or rubber object with metal pins, used to connect
electrical equipment to an electricity supply
process an order verb phrase to deal with a request for goods in an official way
remove verb to take something away
rivet noun a metal pin used to fasten pieces of metal together
run out phrasal verb to use all of something so that there is none left
screen noun the part of a television or computer which shows images or
writing
seminar noun a meeting of a group of people with a teacher or expert for
training, discussion or study of a subject
stand noun a piece of furniture for holding things
steel noun a very strong metal made from iron, used for making knives,
machines, etc.
stick out verb If part of something sticks out, it comes out further than the edge
or surface it is on.
switch noun a small object that you push up or down with your finger to turn
something electrical on or off
 tool noun a piece of equipment that you use with your hands in order to
help you do something
Unit 6
aim at verb phrase to produce something for a particular purpose, or a particular
group of people
audit noun when an independent person examines all the financial records of
a company to produce an official report
average adjective usual and like the most common type of something
blend verb to mix two or more things together completely
component noun a part of something, especially a machine
corruption noun dishonest or immoral behaviour, usually by people in positions of
power
counterfeit adjective made to look like the real thing, in order to trick people
distribute verb to give something out to people or places
hold up phrasal verb to make something or someone slow or late
in-house noun phrase done in the offices of a company or organisation by employees of
production that company
industrial action noun phrase when workers stop working or do less work because they want
better pay or conditions
insurance noun an agreement in which you pay a company money and they pay
your costs if you have an accident, injury, etc
labour costs noun phrase the money needed to pay workers in a company or a country

license verb to give someone official permission to do or have something

life cycle noun the changes that happen in the life of an animal, plant or product

lifespan noun the amount of time that a person lives or a thing exists
logo noun a design or symbol used by a company to advertise its products

loss noun when you do not have someone or something that you had
before, or when you have less of something than before

outsource verb If a company outsources work, it employs another organisation to

do it rather than using its own employees.
production plant noun phrase a large factory where an industrial process happens
put off phrasal verb to decide or arrange to do something at a later time
raise productivity verb phrase to increase the rate at which goods are produced

shred verb to tear or cut something into small, thin pieces

strike noun a period of time when people are not working because they want
more money, etc.
vat noun a large container used for mixing or storing liquid substances,
especially in a factory
 wall planner noun a large piece of paper showing the days, weeks and months of the
year, in which you can put the dates of events, meetings, etc.

withdraw verb to remove something, especially because of an official decision

Unit 7
banker's card noun phrase a small plastic card from your bank which you show when you
write a cheque
courier noun someone whose job is to take and deliver documents and parcels

cover your verb phrase to have enough money to pay for the things you need
expenses
customer base noun phrase the group of people who usually buy or use a company's products
or services
customs noun the place where your bags are examined when you are going into
a country, to make sure you are not carrying anything illegal

delivery charges noun phrase the amount of money that you have to pay for taking things such
as letters, parcels or goods to a person or place
depot noun (US) a small bus or train station
distributor noun a person or organisation that supplies goods to shops and
companies
domestic market noun phrase the number of customers who buy or may buy products and
services offered by companies within their own country

freight noun goods that are carried by trains, trucks, ships or aircraft
helmet noun a hard hat that protects your head
Incoterms noun International Commercial Terms: a set of rules used in the trade of
goods from one country to another
intellectual noun phrase someone's idea, invention, etc. that can be protected by law from
property (IP) being copied by someone else
lease verb to make an agreement by which someone pays you money in
order to use something for a particular period of time
legal requirements noun phrase official rules about something that it is necessary to have or to do

packaging noun the paper, box, etc. that something is inside so that it can be sold
or sent somewhere
paperwork noun the part of a job that involves writing letters, organizing
information, etc.
patent noun a legal right that a person or company receives to make or sell a
particular product so that others cannot copy it
receipt noun a piece of paper that proves that you have received goods or
money
stationery noun things that you use for writing, such as pens and paper
 trade fair noun phrase a large event at which companies show their new products to
people who might buy them
trademark noun the name of a particular company or product which cannot be
used by anyone else
Unit 8
ad noun an advertisement: a picture, short film, song, etc. which tries to
persuade people to buy a product or service
advertising agency noun phrase a company that produces advertisements

brand identity noun phrase a set of ideas and features that a company wants people to
connect in their minds with its products or brand
brand noun phrase the process of controlling the way in which a company markets a
management product or brand so that people continue to buy it or buy more of
it

brand new adjective phrase completely new

brand values noun phrase good qualities that a company wants consumers to connect with
its brand
campaign noun a series of organised activities or events intended to achieve a
result
channel of noun phrase one of the methods that are used for selling a company's products
distribution or services
core brand noun phrase the most important name of a product produced or sold by a
particular company
demand noun a need for something to be sold or supplied
forecast verb to say what you expect to happen in the future
market leader noun phrase the company that sells most of a product or service in a particular
market
market research noun phrase the activity of finding out what people like about products and
what new things they want to buy
market share noun phrase the number of things that a company sells compared with the
number of things of the same type that other companies sell

sample noun a small amount of something that shows you what it is like
slogan noun a short phrase that is easy to remember and is used to make
people notice something
sponsor noun a person or organisation that gives money to support an activity,
event, etc.
stand out phrasal verb to be very easy to see or notice
target verb to aim advertising, criticism or a product at someone
Unit 9
agenda noun a list of subjects that people will discuss at a meeting
catering noun providing food and drinks for people at social events
compact adjective small and including many things in a small space
connecting flight noun phrase a journey by aircraft that arrives at a particular time so that
passengers can get onto another aircraft
 go smoothly verb phrase to happen without any problems or difficulties
gross domestic noun phrase GDP: the total value of goods and services produced in a country
product in a year
meet and greet noun phrase an arrangement for one person to formally meet and talk to
another person
rep noun someone whose job is to sell things for a company
retirement noun when you leave your job and stop working, usually because you
are old
review noun the process of considering something again in order to make
changes to it
roadshow noun a radio or television programme broadcast from a public place

stylish adjective fashionable and attractive

type up phrasal verb to make a typed copy of a piece of text that is written by hand

user-friendly adjective A machine or system that is user-friendly is easy to use or

understand.
Unit 10
aisle seat noun phrase a seat beside the passage between the lines of seats in a plane

check in phrasal verb to go to the desk at an airport in order to say that you have
arrived and to get the number of your seat
departure lounge noun phrase a large room in an airport where passengers wait to take their
flight
fall short of verb phrase to not reach a particular level, but only by a small amount
fee noun an amount of money that you pay to do something, to use
something, or to get a service
flight attendant noun phrase someone whose job is to look after passengers on an aircraft

go ahead verb phrase to start to do something

hold noun an area on a ship or aircraft for storing things
locker noun a small cupboard in a public area where your personal possessions
can be kept
luggage noun bags and cases that you carry with you when you are travelling

reschedule verb to agree on a later date for something to happen

setback noun a problem that makes something happen later or more slowly
than it should
swap verb to give something to someone and get something from them in
return
time management noun phrase the practice of using your time effectively, and the study of this

upbeat adjective positive and expecting a situation to be good or successful

venue noun a place where a sports game, musical performance or special
event happens
Unit 11
24/7 adverbial phrase done, lasting, etc. for twenty-four hours a day, seven days a week

annual leave noun phrase a paid number of days each year that an employee is allowed to
be away from work
assembly line noun phrase a line of machines and workers in a factory which a product moves
along while it is being built or produced
autonomy noun the right of a country or group of people to govern itself
backlog noun uncompleted work that should have been done earlier
diverse adjective including many different types
entitled to adjective phrase If you are entitled to something, you have the right to do or have
it
flexible adjective able to change or be changed easily according to the situation

full capacity adverbial phrase the greatest amount possible of something

headquarters noun the place from where an organisation is controlled
innovation noun a new idea or method that is being tried for the first time, or the
use of such ideas or methods
office politics noun phrase the relationships in a group of people who work together which
allow particular people to have power over others
set aside verb phrase to save something, usually time or money, for a special purpose

spread rumours verb phrase to cause information which may not be true to be communicated
from one person to another
subscriber noun someone who pays to receive a newspaper or magazine regularly
or to use a phone line or internet service
switch off verb to stop giving your attention to someone or something
team building noun phrase organised events that help a group work together more effectively
activities as a team
think outside the verb phrase to use new ideas instead of traditional ideas when you think about
box something
under pressure adverbial phrase required to do something in a limited amount of time
Unit 12
capacity noun the largest amount or number that a container, building, etc. can
hold
case study noun a report about a particular person or thing, to show an example of
a general principle
corporate event noun phrase an activity that is planned for a special purpose involving people
from a large company or group
delegate noun someone who is sent somewhere to represent a group of people,
especially at a meeting
fill in a form verb phrase to write the necessary information on an official document

floor noun an area where a particular activity happens

format noun the way something is designed, arranged or produced
 lecture noun a formal talk given to a group of people in order to teach them
about a subject
panel noun a group of people who are chosen to discuss something or make a
decision about something
participant noun someone who is involved in an activity
plenary adjective relating to a meeting at which all the members of a group or an
organisation are present, especially at a conference
promote growth verb phrase to cause an increase in the ability of an economy or business to
produce goods and services
social media noun phrase forms of media that allow people to communicate and share
information using the Internet or mobile phones
staff retention noun phrase the ability of a company to keep its employees and stop them
from going to work somewhere else
web conferencing noun phrase a system by which many computer users can communicate with
each other at the same time on the Internet, using webcams

webinar noun an occasion when a group of people go online at the same time to
study or discuss something
work-life balance noun phrase the amount of time you spend doing your job compared with the
amount of time you spend with your family and doing things you
enjoy

Unit 13
apply verb to ask officially for something, often in writing
be thrown in at verb phrase to start a new and difficult job or activity without having help or
the deep end preparation
concerned adjective worried
CV noun a document which describes your qualifications and the jobs you
have done, which you send to an employer that you want to work
for

degree noun a qualification given for completing a university course

demanding adjective needing a lot of your time, attention, or effort
field noun an area of study or activity
interpersonal skills noun phrase particular abilities connected with relationships between people

jump in at the verb phrase to do something without thinking or preparation

deep end
learning curve noun phrase how quickly or slowly someone learns a new skill
manual noun a book that tells you how to use something or do something

mining company noun phrase an organisation involved in the industrial process of digging coal or
other minerals out of the ground
overlap noun the amount by which two things or activities cover the same area

personable adjective having a pleasant appearance and character

 postgraduate noun a student who has one degree and now studies at a university for
a more advanced degree
promotion noun when someone is given a more important job in the same
organisation
put your foot verb phrase to tell someone in a strong way that they must do something or
down must stop doing something
reverse side of the noun phrase a different way of considering a situation, making it seem either
coin better or worse than it did originally
settle in phrasal verb to begin to feel relaxed and happy in a new home or job
transition noun when something changes from one system or method to another,
often gradually
turn out phrasal verb to happen in a particular way, or to have a particular result
Unit 14
back-up copy noun phrase a computer file, document, etc. that is created to be exactly the
same as another one
consumables plural noun goods that are quickly used and need to be replaced often
cultural awareness noun phrase knowledge and understanding of the habits, traditions, and beliefs
of a country, society, or group of people
customise verb to change something to make it suitable for a particular person or
purpose
department store noun a large shop divided into several different parts which sell
different types of things
desalination plant noun a factory or other place where salt and other minerals are
removed from water
device noun a piece of equipment that is used for a particular purpose
glassware noun drinking glasses or other objects made of glass
in due course adverbial phrase at a suitable time in the future
irrigation noun when water is provided for an area of land so that crops can be
grown
modestly priced adjective phrase not expensive
promotional item noun phrase an object that is made for the purpose of advertising something

rank noun a position in society or in an organisation, for example the army

survey noun an examination of people's opinions or behaviour made by asking

people questions
tight budget noun phrase when you have only just enough money
token noun something that you give to someone in order to show them love,
to thank them, etc.
wrap verb to cover something or someone with paper, cloth, etc.
Unit 15
block booking noun phrase a large number of tickets for a particular event, hotel, flight, etc.
that are sold to one person or organisation
break down verb phrase to improve understanding and communication between people
barriers who have different opinions
 break the ice verb phrase to make people who have not met before feel relaxed with each
other, often by starting a conversation
dominate verb to control or have power over someone or something
economic boom noun phrase a period when there is a big increase in sales or profits
forum noun a situation or meeting in which people can exchange ideas and
discuss things
handout noun a copy of a document that is given to all the people in a class or
meeting
implement a verb phrase to put a plan or idea into action
suggestion
in-tray noun a container where you keep letters and documents that need to
be dealt with
maintenance staff noun the people who job is to keep a building, vehicle, road etc. in good
condition by checking it regularly and repairing it when necessary

management noun phrase a company that offers other companies advice about the best
consultancy ways of managing and improving their businesses
outcome noun the final result of an activity or process
put forward a verb phrase to suggest a plan or idea so that it can be considered or discussed
suggestion
reach full potential verb phrase to develop, achieve or succeed in the most complete way

Unit 16 noun
conference call noun phrase a telephone call between three or more people in different places

emerging market noun phrase a part of the world where a product or service is starting to be
sold
evaluate verb to consider or study something carefully and decide how good or
bad it is
eye opener noun phrase something that surprises you and teaches you facts about life,
people, etc.
globally mobile adejctive phrase able to change your way of working to suit many different
countries
graduate noun someone who has studied for and received a degree qualification
from a university
growth potential noun the ability of an economy or business to produce a greater
number of goods and services
high flyer noun phrase someone who is very successful or who is likely to be very
successful, especially in business
long-term adjective phrase continuing a long time into the future
offshore operation noun phrase a company that is based in a different country to the one in which
it does most of its business, often for tax reasons
pool of talent noun phrase the suitable, skilled people who are available to be chosen to do a
particular type of job
 soft skills noun phrase people's abilities to communicate with and work well with other
people
star performer noun phrase the person judged to be the best worker in a company or
organisation
strike a balance verb phrase to give two things the same amount of attention, or find a
compromise between two things
Unit 17
bar chart noun phrase a drawing that uses thick lines of different heights or lengths to
show how different pieces of information are related to each
other

briefcase noun a flat, rectangular case with a handle for carrying documents,
books, etc.
Christmas rush noun phrase when a lot of things are happening and a lot of people are trying
to do something at the time of the Christian period of celebration
around 25 December

dip verb to become lower in level or amount

exceed verb to be more than a particular number or amount
fluctuate verb to keep changing, especially in level or amount
inflation noun the rate at which prices increase, or a continuing increase in prices

level off phrasal verb if a rate or amount levels off, it stops rising or falling and stays at
the same level
line graph noun phrase a drawing that uses lines to show how different pieces of
information are related to each other
make inroads verb phrase to start to become successful by getting sales, power, votes, etc.
that someone else had before
peak noun the highest level or value of something
per capita adjectve phrase for each person
pick up phrasal verb If a business or social situation picks up, it improves.
stand at phrasal verb to be at a particular level, amount, height, etc.
static adjective not moving or changing
trend noun a general development or change in a situation
unemployment ratenoun phrase the number or percentage of people in a country or area who do
not have jobs
Unit 18
bait noun something that you use to persuade someone to do something

boost noun an act or event that increases or improves something

break even verb phrase to not make money but also not lose money
broad spectrum noun phrase the many different ideas, opinions, possibilities, etc. that exist

cash-generative adjective producing a profit for a business

chartered accountannoun in the UK, a person who has finished three years of work and
training and passed an examination to become a member of the
Institute of Chartered Accountants
 chase payment verb phrase to try to get an amount of money owed that has not been paid
back by the expected time
confidentiality noun the fact of private information being kept secret
cover costs verb phrase to be enough money to pay for something
creditor noun a person or organisation that someone owes money to
debtor noun someone who owes money
depreciation noun a loss of value, especially over time
distressed adjective foreclosed and offered for sale, usually at a price below market
value
expenditure noun the total amount of money that a government or person spends
on something
fraud noun when someone does something illegal in order to get money

go bankrupt verb phrase to be unable to continue in business because you cannot pay your
debts
go into liquidation verb phrase to close a business because it has no money left
gross adjective money that has not had taxes or other costs taken from it
livelihood noun the way that you earn the money you need for living
median adjective relating to the middle number or amount in a series
net adjective money that has had costs such as tax taken away from it
operating profit noun phrase the money that a company makes from its normal business
activities
overheads plural noun money that a company spends on its regular and necessary costs,
for example rent and heating
overspend verb to spend more money than you have or more than was planned or
agreed
owe verb to have to pay money back to someone
pay off a debt verb phrase to finish paying back money that you owe for something
plantation noun an area of land in a hot country where a crop is grown
prestigious adjective respected and admired, usually because of being important

prospective adjective Prospective buyers, employers, parents, etc. are not yet buyers,
employers, parents, etc. but are expected to be in the future.

recession noun a time when the economy of a country is not successful

restructuring noun the act of organizing a company, business, or system in a way to
make it operate more effectively
revenue noun large amounts of money received by a government as tax, or by a
company
sideline noun a job or business in addition to your main job or business
turnover noun how much money a business earns in a period of time
write off a debt verb phrase to accept that an amount of money has been lost or will never be
paid to you
Unit 19
 assets plural noun things such as money, property or land owned by a person,
company or organisation
bear market noun phrase a time when the share prices of a company are falling as a lot of
people are selling them
bond noun an official document from a government or company to show that
you have given them money that they will pay back with a certain
amount of extra money

broker noun someone whose job is to buy and sell shares (= equal parts of a
company's total value)
bull market noun phrase a time when the share prices of a company are rising as a lot of
people are buying them
capital noun an amount of money that you can use to start a business or to
make more money
capital intensive adjective phrase A capital intensive business needs to spend a lot of money on
buildings, equipment, etc. before it can start.
co-worker noun someone that you work with
commodity noun a product that you can buy or sell
dividend noun an amount of money paid regularly to someone who owns shares
in a company from the company's profits
educated guess noun phrase a guess which is made using judgment and a particular level of
knowledge and is therefore more likely to be correct

equities plural noun shares in companies, especially ordinary shares, or the activity of
trading these shares
float verb to start selling a company's shares to the public
get the message acrverb phrase to tell other people what you think about something
rally verb to improve after a period of falling share prices or of low activity

returns plural noun the profits that you get from an investment
risk averse adjective phrase not wanting to take risks
shareholder noun someone who owns shares in a company
stake noun a part of a business that you own, or an amount of money that
you have invested in a business
stock noun the value of a company, or a share in its value
stock exchange noun the place where stocks and shares in companies are bought and
sold
Unit 20
business angel noun phrase a person who invests money in a new business to help it get
started
cashflow noun the movement of money in and out of a business or bank account

corporation noun a large company or group of companies

data warehouse noun phrase a large amount of information stored on one computer, or on a
number of computers in the same place
 flood the market verb phrase to provide too much of a product so that there is more of this
product available than there are people who want to buy it

giant noun a very large and important company or organisation

partnership noun a company which is owned by two or more people
pump money into verb phrase to spend a lot of money trying to make something operate
successfully
raise capital verb phrase to manage to get money to invest in a business, project, property,
etc.
savings plural noun money that you have saved, usually in a bank
secure a loan verb phrase to manage to borrow money, usually from a bank
tap into a market verb phrase to find a particular group of people who might buy something and
use this to your advantage
utilities plural noun organisations that supply the public with water, gas or electricity

venture capital noun phrase money that is spent on a new activity or company, especially
when there is a chance that the activity or company will not be
successful

Unit 21
appoint verb to officially choose someone for a job
fulfilling adjective something that satisfies you and makes you happy
qualifications plural noun the skills, qualities or experience that you need in order to do
something
referee noun a person who knows you and who is willing to describe your
character and abilities in order to support you when you are trying
to get a job, etc.

research project noun phrase a detailed study of a subject, especially in order to discover
information or understand the subject better
résumé noun a document which describes your qualifications and the jobs that
you have done, which you send to an employer that you want to
work for

scholarship noun an amount of money given to a person by an organisation to pay

for their education, usually at a college or university
shortlist verb to put someone on a list of people who are competing for a prize,
job, etc., who have already been chosen from a larger list

specifications plural noun a description of the exact tasks involved in a particular job, and of
the skills, experience, and personality a person would need in
order to do the job

transferable skills noun particular abilities used in one job or career that can also be used
in another
turn down phrasal verb to refuse an offer, a job, or a request
voluntary work noun phrase work that is done without being paid and usually involves helping
people.
Unit 22
 alienate verb to cause someone or a group of people to stop supporting and
agreeing with you
dismiss verb to officially make someone leave their job
fire verb to tell someone they must leave their job
give something a b verb phrase If something is given a bad name, people have a bad opinion of it
based on what has happened in the past.
hand in your noticeverb phrase to tell your employer that you intend to leave your job after a
particular period of time
hire verb to begin to employ someone
lay off phrasal verb to stop employing someone, usually because there is no more
work for them
make redundant verb phrase If you are made redundant, you lose your job because your
employer no longer needs you.
resign verb to officially tell your employer that you are leaving your job

sack verb When someone gets the sack or is given the sack, they are told to
leave their job.
take on phrasal verb to begin to employ someone
track record noun phrase how well or badly you have done in the past
two-way process noun phrase a situation in which two people or groups both work towards
something, where both expect rewards from the efforts they
make

vocational qualificanoun phrase an official record showing that you have skills and education that
prepare you for a job
Unit 23
anonymous noun not giving a name
appraisal noun when you examine someone or something and judge how good or
successful they are
balance sheet noun phrase a document that shows what a company has earned and what it
has spent
coach verb to teach someone so they improve at a sport, skill or in a school
subject
corporate rate noun phrase an amount of money that is charged to or paid by a business

credibility noun when someone can be believed and trusted

kick off verb phrase starting a discussion or activity
mistrust noun when you do not believe or have confidence in someone or
something
on the ball adjective phrase quick to understand and react to things
refresher course noun phrase a course to practise and improve skills, usually because you have
not used them for a long time
revolutionise verb to change something in every way so that it is much better
stalemate noun a situation in which neither side in an argument can win
touch base verb phrase to talk with someone for a short time
Unit 24
age discrimination noun phrase unfair treatment of a person because of their age
confident adjective certain about your ability to do things well
exploit verb to use or develop something for profit or progress in business

fixed retirement ag noun phrase the arranged or decided age when you have to leave your job and
stop working
free up phrasal verb to make something available to be used
go down phrasal verb If a computer goes down, it stops working.
loyal adjective always liking and supporting someone or something, sometimes
when other people do not
service sector noun phrase the part of a country's economy that is made up of businesses
that provide services
sick leave noun phrase when you are away from your work because you are ill
state of the art adjective phrase using the newest ideas, designs and materials
stereotype noun a fixed idea that people have about what a particular type of
person is like, especially an idea that is wrong
surveyor noun someone whose job is to examine the structure of buildings or
measure and record the details of an area of land

take advantage of verb phrase to use the good things in a situation

upgrade verb to improve something so that it is of a higher quality or a newer
model
əˈkaʊn.tənt 10

ˈeə.ri.ə ɒv rɪˌspɒnt.səˈ 10

bɪ left ɪn tʃɑːdʒ CD1 T2

ˈbʊkˌkiː.pɪŋ 10

tʃiːf ɪɡˈzek.jə.tɪv ˈɒf. 12

kəʊˈɔː.dɪn.eɪt 11

ˌkɒr.ɪˈspɒn.dənts CD1 T2

diːl wɪð 10
ˈflɪp.tʃɑːt 13

ˈhjuː.mən rɪˈzɔːsɪz 10

ɪn tʃɑːdʒ ɒv 12
ˈɪn.vɔɪs 11

kiːp træk ɒv CD1 T2

liːd ðiː tiːm 10

lʊk ʌp ˌɪn.fəˈmeɪ.ʃən 11

ˈləʊ.end wɜː.kə 12
məˈʃiː.nɪst 10
ˈmɒn.ɪ.tə 12
ˈɔːgən.əʊ.græm 10

ˈpeɪ.rəʊl 10
ˈpɜː.sən.əl əˈsɪs.tənt 11

ˌpɜː.sənˈel 11

praɪˈɒr.ɪ.taɪz 11

prəˈməʊt eɪ ˈprɒd.ʌkt 10

ˈpɜː.tʃəs 10
ˈkwɒl.ə.ti kənˈtrəʊl 11

rɪˈkruːt.mənt 10

ˈref.ər.ənts 13

ˌrep.jəˈteɪ.ʃən 12

rɪˈsɜːtʃ ænd dɪˈvel.ə 10

rɪˈspɒnt.sə.bəl fɔː 10

ˈriːteɪl.ə 11
stɑːf ˈwel.feə 10

stɒk 10
stɒk 11
ˈsuː.pə.vaɪ.zə 10

səˈplaɪ.ə 10

tuː ðiː rɪˈkwaɪəd ˈst 13

ˈwɜːk.ɪŋ rɪˈleɪ.ʃən.ʃɪpCD1 T2

əkˈsept ˈæn əˈpɒl.ə.dʒ 17

əˈsɪst 17
əˈtætʃ 14
bɪ eɪ hɪt 15
bʊkt ʌp 17
brænd 16
ɪnˈkləʊz 16

ˈfɔː.wəd 16

ɡet ɪn tʌtʃ 17

ɡet təˈɡeð.ə 17
ˈɡriː.vənts 15
hɑːd ˈkɒp.i 16

ˈhaɪ.laɪt 14

ɪnˈkluː.sɪv 16
lʊk ˈfɔː.wəd tuː 16

ˈɒf.ə ˈæn əˈpɒl.ə.dʒi 17

paɪ tʃɑːt 14

ˈpʌb.lɪk rɪˈleɪ.ʃənz 15

ˈrel.ə.vənt 16

ˈʃedʒ.uːl 17

ˈset ʌp 15
ʃeə praɪs 15

ˈsəʊ.ʃəl ˈnet.wɜːk.ɪŋ 14

spred ˌɪn.fəˈmeɪ.ʃən 16

θret 15

ʌnˈləʊd 10
ˈweə.haʊz 10
wɜːd əv maʊθ 15

əˈkwaɪə 18
brɑːntʃ 20
breɪk ˈɪn.tə eɪ njuː ˈeCD1 T7

ˈbrɔː.dən jɔː ˈprɒd.ʌk 18

tʃeɪn 20

ˈklæs.ɪk ɪɡˈzɑːm.pəl CD1 T6

kʌm ʌp wɪð ˈæn aɪˈdɪ 21

kəmˈpet.ɪ.tɪv ˈmɑː.kɪ 20

kənˈsʌl.tənt CD1 T5
ˌkɔː.pərˈeɪ.ʃən 20
ˈded.laɪn CD1 T6
dɪˈklaɪn 20
dɪˈskaʊn.tɪd 18
iˈlek.trɪ.kəl əˈplaɪ.ənt 18

ˈem.paɪə 21

ˌɒn.trə.prəˈnɜː 18

ɪkˈspænd 20

feɪs kəˈlæps 20

ˈfaʊn.də 19
ˈɪn.saɪt 21

lɔːntʃ eɪ ˈprɒd.ʌkt 22

ˈliː.də.ʃɪp 18
luːz ˈkʌs.təm CD1 T6
meɪnˈteɪn ˈkwɒl.ə.ti 18

ˈmɜː.dʒə 19

ˈmɔː.ɡɪdʒ 20
ˈnɒv.əl.ti CD1 T6
ɒn ðiː bæk ɒv eɪ ˈpriːCD1 T6

ˈaʊt.let 20
ˌəʊ.vəˈteɪk 18

ˈpraɪ.vɪt ɪnˈves.tə 20

ˈprɒf.ɪ.tə.bəl CD1 T7

rɪˈkɔːl CD1 T6
rɪˈkɔːd ˈprɒf.ɪts 20

sel.ɪŋ pɔɪnt 20

spekˈtæk.jə.lə ɡrəʊθ CD1 T5

ˈstɑːt ʌp 19
steɪt əʊnd ˈen.tə.pra 18

stʌk ɒn eɪ ˈprɒb.ləm 21

sʌbˈstæn.dəd 18
treɪd.ɪŋ ˈkʌm.pə.ni 18
tɜːn eɪ ˈkʌm.pə.ni əˈ 18

əˈplaɪ fɔː eɪ dʒɒb CD1 T8

ˈbet.ə seɪf ðæn ˈsɒr.i 23

ˈbəʊ.nəs CD1 T8

bɪld ʌp eɪ ɡʊd rɪˈleɪ. 24

klɪə.li dɪˈfaɪnd rəʊl 23

kʌt kɒsts 23

kʌt.ɪŋ edʒ tekˈnɒl.ə.d 24

ˌdem.ənˈstreɪ.ʃən 24
ˈfæm.əl.i kəˈmɪt.mən 25

fɪks eɪ taɪm 22

helθ ænd ˈseɪf.ti 24

ɪnˈvest ˈhev.ɪ.li 23

ˈdʒɒbˌsiː.kə 22
kiːp ʌp wɪð ðiː taɪmz 22

miːt eɪ ˈded.laɪn 23

miːt jɔː niːdz 23

ˈnʌθ.ɪŋ ˈven.tʃəd ˈnʌ 22

ˌɒp.əˈtʃuː.nə.tiz fɔː 22

ˈpæk.ɪdʒ CD1 T8
prəˈməʊt ɡrəʊθ 24
set ʌp 23
set ʌp eɪ ˈmiː.t̬ɪŋ 25

stɑːf ˌrep.rɪˈzen.tə.tɪ 24

ˈstæn.dəd prəʊˈsiː.dʒ 22

ˈstræt.ə.dʒi 22
səˈpɔː.tɪv CD1 T8
teɪk eɪ ˈsɪə.ri.əs rɪsk 23

teɪk ɒn eɪ ˈtʃæl.ɪndʒ 22

ˈtɑː.ɡɪt ˈdrɪv.ən CD1 T8

tʌf CD1 T8
waɪd reɪndʒ 23
wɜːk kləʊs.li 23

ˈwɜːk.fɔːs 25

əˈdʒʌst 31

əˈsem.bəl 31
bɪ meɪd ʌp ɒv 29
bleɪd 28
ˈbɔːd.rʊm 31

bʌlb 28
ˈkeɪ.bəl CD1 T9

tʃɑːdʒ 30
ˈkrɑːfts.mən CD1 T11

dɪˈsmæn.təl 31
drɒp daʊn ˈmen.juː CD1 T10

ˈfɑː.sən 31

ˈfaɪl.ɪŋ ˈkæb.ɪ.nət 29

fɪt 31
ˈɡædʒ.ɪt 31

ɡʊdz CD1 T10

ˈhæn.dəl 31
ˈhæŋ.ə CD1 T9
ˈhed.fəʊnz 28

ɪn stɒk CD1 T10

dʒɑːm 30
lenz 28

maʊs mæt 29

ˈplaɪ.əz 31

plʌɡ 28

prəʊˈses ˈæn ˈɔː.də CD1 T10

rɪˈmuːv 31
ˈrɪv.ɪt 31
rʌn aʊt 30
skriːn 28

ˈsem.ɪ.nɑː 31

stænd 28
stiːl 29

stɪk aʊt CD1 T9

swɪtʃ 28
tuːl 30

eɪm ət 33

ˈɔː.dɪt 35

ˈæv.ər.ɪdʒ 32
blend CD1 T12
kəmˈpəʊ.nənt 32
kəˈrʌp.ʃən 35

ˈkaʊn.tə.fɪt 35
dɪˈstrɪb.juːt 32
ˈhəʊld ʌp 35
ɪn haʊz prəˈdʌk.ʃən 35

ɪnˈdʌs.tri.əl ˈæk.ʃən 35

ɪnˈʃʊə.rənts 35

ˈleɪ.bə kɒsts 34

ˈlaɪ.sənts 32

laɪf ˈsaɪ.kəl 32

ˈlaɪf.spæn 32
ˈləʊ.ɡəʊ 32

lɒs 35

ˈaʊt.sɔːs 34

prəˈdʌk.ʃən plɑːnt 34
pʊt ɒf 35
reɪz ˌprɒd.ʌkˈtɪv.ə.ti 34

ʃred 32
straɪk 35

væt 34
wɔːl ˈplæn.ə 29

wɪðˈdrɔː 32

ˈbæŋ.kəz kɑːd 37

ˈkʊr.i.ə 36

ˈkʌv.ə jɔː ɪkˈspents.ɪ 36

ˈkʌs.tə.mə beɪs 36

ˈkʌs.təmz 38

dɪˈlɪv.ər.i tʃɑːdʒ.ɪz 37

ˈdep.əʊ CD1 T13

dɪˈstrɪb.jə.tə 38

dəˈmes.tɪk ˈmɑː.kɪt 38

freɪt 38
ˈhel.mət 37
ˈɪŋk.əʊ.tɜːmz 38

ˌɪn.təlˈek.tʃu.əl ˈprɒp. 38

liːs 36

ˈliː.ɡəl rɪˈkwaɪ.ə.mən 36

ˈpæk.ɪdʒ.ɪŋ 38

ˈpeɪ.pə.wɜːk 38

ˈpeɪ.tənt 38

rɪˈsiːt 36

ˈsteɪ.ʃən.ər.i CD1 T13

treɪd feə 38

ˈtreɪd.mɑːk 38

æd 40

ˈæd.və.taɪz.ɪŋ ˈeɪ.dʒə 40

brænd aɪˈden.tə.ti 42

brænd ˈmæn.ɪdʒ.mən 41

brænd njuː 43
brænd ˈvæl.juːz 42

kæmˈpeɪn 41

ˈtʃæn.əl ɒv ˌdɪs.trɪˈbj 41

kɔː brænd 43

dɪˈmɑːnd 41
ˈfɔː.kɑːst 41
ˈmɑː.kɪt ˈliː.də 41

ˈmɑː.kɪt rɪˈsɜːtʃ 41

ˈmɑː.kɪt ʃeə 41

ˈsɑːm.pəl 43
ˈsləʊ.ɡən 42

ˈspɒnt.sə 41

ˈstænd aʊt 42
ˈtɑː.ɡɪt 41

əˈdʒen.də 49
ˈkeɪ.tər.ɪŋ 47
kəmˈpækt 46
kəˈnekt.ɪŋ flaɪt CD1 T16
ɡəʊ ˈsmuː.ð.li CD1 T16
ɡrɒs dəˈmes.tɪk ˈprɒd 49

miːt ænd ɡriːt CD1 T18

rep 47
rɪˈtaɪə.mənt CD1 T18

rɪˈvjuː 48

ˈrəʊd.ʃəʊ 49

ˈstaɪ.lɪʃ 46
taɪp ʌp CD1 T19

ˌjuː.zəˈfrend.li 46

aɪl siːt 50

ˈtʃek ɪn 50

dɪˈpɑː.tʃə laʊndʒ 50

fɔːl ʃɔːt ɒv 52
fiː 53

flaɪt əˈten.dənt 50

ˈɡəʊ ə.hed 52
həʊld 50
ˈlɒk.ə 50

ˈlʌɡ.ɪdʒ 50

ˌriːˈʃed.juːl 50
ˈset.bæk 52

swɒp 50

taɪm ˈmæn.ɪdʒ.mənt 53

ʌpˈbiːt 52
ˈven.juː 52
ˌtwen.ti.fɔːˈsev.ən CD1 T22

ˈæn.ju.əl liːv 55

əˈsem.bli laɪn 55

ɔːˈtɒn.ə.mi 57
ˈbæk.lɒɡ CD1 T22
daɪˈvɜːs 57
ɪnˈtaɪ.təld tuː 55

ˈflek.sɪ.bəl 55

fʊl kəˈpæs.ə.ti CD1 T22

ˌhedˈkwɔː.təz 57
ˌɪn.əʊˈveɪ.ʃən 55

ˈɒf.ɪs ˈpɒl.ə.tɪks 57

set əˈsaɪd CD1 T22

spred ˈruː.məz 57

səbˈskraɪb.ə 55

swɪtʃ ɒf CD1 T22

tiːm ˈbɪld.ɪŋ ækˈtɪv.ə. 57

θɪŋk ˌaʊtˈsaɪd ðiː bɒ 57

ˈʌn.də ˈpreʃ.ə CD1 T22

kəˈpæs.ə.ti 58

keɪs ˈstʌd.i 58

ˈkɔː.pər.ət ɪˈvent 61

ˈdel.ɪ.gət 58

fɪl ɪn eɪ fɔːm 61

flɔː 60
ˈfɔː.mæt 60
ˈlek.tʃə 58

ˈpæn.əl 60

pɑːˈtɪs.ɪ.pənt 59
ˈpliː.nər.i 58

prəˈməʊt ɡrəʊθ 58

ˈsəʊ.ʃəl ˈmiː.di.ə CD1 T24

stɑːf rɪˈten.tʃən 58

web ˈkɒn.fər.ənts.ɪŋ 59

ˈweb.ɪ.nɑː 58

ˈwɜːk.laɪf ˈbæl.ənts 58

əˈplaɪ 64
bɪ θrəʊn ɪn ət ðiː di 64

kənˈsɜːnd 65
ˌsiːˈviː 64

dɪˈɡriː CD1 T25

dɪˈmɑːn.dɪŋ CD1 T25
ˈfiːld 64
ˌɪn.təˈpɜː.sən.əl skɪlz 64

dʒʌmp ɪn fiːt ˈfɜːst CD1 T26

lɜːn.ɪŋ kɜːv 66
ˈmæn.ju.əl 64

maɪn.ɪŋ ˈkʌm.pə.ni 66

ˌəʊ.vəˈlæp CD1 T25

ˈpɜː.sən.ə.bəl CD1 T25

ˌpəʊstˈɡrædʒ.u.ət CD1 T25

prəˈməʊ.ʃən 66

pʊt jɔː fʊt daʊn 66

rɪˈvɜːs saɪd ɒv ðiː kɔ 66

ˈset.əl ɪn 65
trænˈzɪʃ.ən CD1 T25

tɜːn aʊt 65

ˈbæk.ʌp ˈkɒp.i 69

kənˈsjuː.mə.bəlz 69
ˈkʌl.tʃər.əl əˈweə.nɪs CD1 T27

ˈkʌs.tə.maɪz 69

dɪˈpɑːt.mənt stɔː CD1 T28

diːˌsæl.ɪˈneɪ.ʃən plɑː 71

dɪˈvaɪs 70
ˈɡlɑːs.weə 69
ɪn dʒuː kɔːs 71
ˌɪr.ɪˈɡeɪ.ʃən 71

ˈmɒd.ɪst.li praɪst 71
prəˈməʊ.ʃən.əl ˈaɪ.tə 69

ræŋk CD1 T27

səˈveɪ 69

taɪt ˈbʌdʒ.ɪt CD1 T27

ˈtəʊ.kən 71

ræp 68

blɒk ˈbʊk.ɪŋ 73

breɪk daʊn ˈbær.i.əz 72

breɪk ðiː aɪs 73

ˈdɒm.ɪ.neɪt CD1 T29

ˌiː.kəˈnɒm.ɪk buːm 75
ˈfɔː.rəm 75

ˈhænd.aʊt CD1 T29

ˈɪm.plɪ.ment eɪ səˈdʒ 75

ˈɪn.treɪ 75

ˈmeɪn.tən.ənts stɑːf 75

ˈmæn.ɪdʒ.mənt kənˈsʌ 74

ˈaʊt.kʌm 74
pʊt ˈfɔː.wəd eɪ səˈdʒ 75

riːtʃ fʊl pəʊˈten.tʃəl 73

ˈhænd.aʊt
ˈkɒn.fər.ənts kɔːl CD1 T30

ɪˈmɜː.dʒɪŋ ˈmɑː.kɪt 77

ɪˈvæl.ju.eɪt CD1 T30

aɪ ˈəʊ.pən.ə 77

ˈɡləʊ.bəl.i ˈməʊ.baɪl 77

ˈgrædʒ.u.ət 76

ɡrəʊθ pəʊˈten.tʃəl 76

haɪ ˈflaɪ.ə 77

ˌlɒŋˈtɜːm 77
ˌɒfˈʃɔː ˌɒp.ərˈeɪ.ʃən 76

puːl ɒv ˈtæl.ənt 77
sɒft skɪlz 78

stɑː pəˈfɔːm.ə 77

straɪk eɪ ˈbæl.ənts 78

bɑː tʃɑːt 82

ˈbriːf.keɪs CD1 T31

ˈkrɪs.məs rʌʃ CD1 T31

dɪp 82
ɪkˈsiːd 85
ˈflʌk.tʃu.eɪt 82
ɪnˈfleɪ.ʃən 84

ˈlev.əl ɒf 82

laɪn ɡrɑːf 82

meɪk ˈɪn.rəʊdz CD1 T31

piːk 82
pə ˈkæp.ɪ.tə 82
pɪk ʌp CD1 T31
stænd ət 83
ˈstæt.ɪk 85
trend 82
ˌʌn.ɪmˈplɔɪ.mənt reɪt 84

beɪt 88

buːst 88
breɪk ˈiː.vən 86
brɔːd ˈspek.trəm CD1 T33

ˌkæʃˈdʒen.ər.ə.tɪv CD1 T35

ˈtʃɑː.təd əˈkaʊn.tənt CD1 T32
tʃeɪs ˈpeɪ.mənt 86

ˌkɒn.fɪ.den.tʃiˈæl.ə.ti CD1 T34

ˈkʌv.ə kɒsts 86
ˈkred.ɪ.tə 86
ˈdet.ə 86
dɪˌpriː.ʃiˈeɪ.ʃən 88
dɪˈstrest

ɪkˈspen.dɪ.tʃə 86

frɔːd CD1 T34

ɡəʊ ˈbæŋk.rʌpt 86

ɡəʊ ˈɪn.tə ˌlɪk.wɪˈdeɪ 86

ɡrɒs 86
ˈlaɪv.li.hʊd CD1 T35
ˈmiː.di.ən 88
net 86
ˈɒp.əreɪ.tɪŋ ˈprɒf.ɪt 86

ˈəʊ.və.hedz 86

ˌəʊ.vəˈspend 86

əʊ 86
peɪ ɒf eɪ det 86
plænˈteɪ.ʃən 88
presˈtɪdʒ.əs CD1 T33

prəˈspek.tɪv 88

rɪˈseʃ.ən CD1 T33

ˌriːˈstrʌk.tʃər.ɪŋ CD1 T32

ˈrev.ən.juː 86

ˈsaɪd.laɪn 88
ˈtɜːnˌəʊ.və 86
raɪt ɒf eɪ det 86
ˈæs.ets CD1 T36

beə ˈmɑː.kɪt 91

bɒnd 91

ˈbrəʊ.kə 90

bʊl ˈmɑː.kɪt 91

ˈkæp.ɪ.təl 90

ˈkæp.ɪ.təl ɪnˈtent.sɪv 93

ˈkəʊˌwɜː.kə CD1 T36

kəˈmɒd.ə.ti 91
ˈdɪv.ɪ.dend 90

ˈedʒ.ʊkeɪ.tɪd ɡes 93

ˈek.wɪ.tiz 91

fləʊt 91
ɡet ðiː ˈmes.ɪdʒ əˈkr 93
ˈræl.i 92

rɪˈtɜːnz 91
rɪsk əˈvɜːs 92
ˈʃeəˌhəʊl.də 90
steɪk 91

stɒk 90
stɒk ɪksˈtʃeɪndʒ 90

ˈbɪz.nɪs ˈeɪn.dʒəl 94

kæʃ.fləʊ 94

ˌkɔː.pərˈeɪ.ʃən 97
ˈdeɪ.tə ˈweə.haʊz 97
flʌd ðiː ˈmɑː.kɪt 97

dʒaɪ.ənt 97
ˈpɑːt.nə.ʃɪp 94
pʌmp ˈmʌn.i ˈɪn.tə 97

reɪz ˈkæp.ɪ.təl 94

seɪv.ɪŋs CD1 T37

sɪˈkjʊə eɪ ləʊn 94
tæp ˈɪn.tə eɪ ˈmɑː.kɪt 97

juːˈtɪl.ə.tiz 94

ˈven.tʃə ˈkæp.ɪ.təl CD1 T37

əˈpɔɪnt 102
fʊlˈfɪl.ɪŋ 103
ˌkwɒl.ɪ.fɪˈkeɪ.ʃənz 101

ˌref.ərˈiː 100

rɪˈsɜːtʃ prəʊˈdʒekt 102

ˈrez.juː.meɪ 100

ˈskɒl.ə.ʃɪp 102

ˈʃɔːt.lɪst 102

ˌspes.ɪ.fɪˈkeɪ.ʃənz CD2 T2

trænsˈfɜːrəbl̩ skɪlz 102

tɜːn daʊn 102

ˈvɒl.ən.tər.i wɜːk 101
ˈeɪ.li.ə.neɪt 106

dɪˈsmɪs 104
faɪə 104
ɡɪv ˈsʌmp.θɪŋ eɪ bæ CD2 T3

hænd ɪn jɔː ˈnəʊ.tɪs 104

haɪə 104
leɪ ɒf 104

meɪk rɪˈdʌn.dənt 104

rɪˈzaɪn 104

sæk 104

teɪk ɒn 104
træk rɪˈkɔːd 106
ˈtuːˌweɪ prəʊˈses 105

vəʊˈkeɪ.ʃən.əl ˌkwɒl.ɪ 107

əˈnɒn.ɪ.məs CD2 T4
əˈpreɪ.zəl 111

ˈbæl.ənts ʃiːt 108

kəʊtʃ 110

ˈkɔː.pər.ət reɪt 109

ˌkred.əˈbɪl.ə.ti 109
kɪk ɒf 111
mɪˈstrʌst CD2 T4

ɒn ðiː bɔːl 111

rɪˈfreʃ.ə kɔːs 108

ˌrev.əlˈuː.ʃən.aɪz 109
ˈsteɪl.meɪt 111
tʌtʃ beɪs 111
eɪdʒ dɪˌskrɪm.ɪˈneɪ.ʃ 115
ˈkɒn.fɪ.dənt 115
ɪkˈsplɔɪt 115

fɪkst rɪˈtaɪə.mənt eɪd 115

friː ʌp 113
ɡəʊ daʊn CD2 T5
ˈlɔɪ.əl 115

ˈsɜː.vɪs ˈsek.tə 115

sɪk liːv 115

ˌsteɪt.əv.ðiˈɑːt CD2 T5
ˈster.i.əʊ.taɪp CD2 T6

səˈveɪ.ə CD2 T6

teɪk ədˈvɑːn.tɪdʒ ɒv 115

ʌpˈɡreɪd 112