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Introduction

Bharti Airtel Ltd. a global telecommunication


company operates in 16 countries with
major presence in Asia and Africa. With 413
million subscribers, the company is among
top three global mobile service providers
(Annual17-18, 2019). The company is
headquartered in India and there it offers
wireless services, cell phone commerce,
internet, DTH .The company covers almost
95.3% Indian population. The company
presents itself with brand name “Airtel”
(Annual17-18, 2019).
Bharti Airtel Limited is a leading global
telecommunications company with
operations in 18 countries across Asia and
Africa. Headquartered in New Delhi, India,
the company ranks amongst the top 3
mobile service providers globally in terms of
subscribers. In India, the company's product
offerings include 2G, 3G and 4G wireless
services, mobile commerce, fixed line
services, high speed home broadband, DTH,
enterprise services including national &
international long distance services to
carriers. In the rest of the geographies, it
offers 2G, 3G, 4G wireless services and
mobile commerce. Bharti Airtel had over
403 million customers across its operations
at the end of June 2019. To know more
please visit.

Current Scenario:-
The telecommunication industry in India has taken a disruptive trend in
Green Telecom, Expansion to Rural Areas, launch of BWA Technologies,
Internet of things, increase in investment, mobile banking and more
(AirtelWebsite, n.d.). These trends have brought rising competition and
hence, to serve the large consumer base, the companies have to take in
more debt burden and high operating cost. Airtel has brought in a certain
set of mission and Goals to build and maintain its existing market share
(India Brand Equity Foundation, 2017).

Vision Statement:-
“Our vision is to enrich the lives of customers. Our obsession is to win
customers for life through an exceptional experience” (Annual17-18,
2019).

Objective:-
Increase Market Share, increase revenue and build new revenue streams,
reduce cost, provide a good quality network, be more sustainable
(Annual17-18, 2019).

The Purpose, Scope & Method of


Investigation:-
The disruptive trend discussed in current scenario of telecommunication
industry has created huge amount of turbulence for Airtel. Its Profits have
fallen and debts have increased (Annual17- 18, 2019). It has to go for
continuous tariff plan price revisions and establish new strategies to fight
heavily competitive landscape . Hence, we look into external and internal
environment, capabilities of the company, which push it towards the
corporate and business strategies taken to curb current market
challenges. We use secondary sources, relevant models and theories to
investigate and build recommendations.

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