13 - ORGANIZATIONAL BEHAVIOUR

Learning Objectives:
To help students learn the dynamics of human behaviour within organisations. Help
students effectively navigate and manage teams by knowing the intricacies of organizational
behaviour.

Unit - I: Introduction to Organizational Behaviour

Fundamentals of OrganisationalBehaviour, Evolution of OrganisationalBehaviour Evolution of
O.B - Hawthorne experiments, Definition, Importance of Developing Managers’ Interpersonal
Skills, Effective vs. Successful Managerial Activities, Challenges and Opportunities for OB

Unit - II: Group Dynamics

Individual Dimensions and Group Dynamics in Organizational Behaviour, Sources of individual
differences, Perception, Definition & Stages in the perception process, Factors Influencing
Perception, Methods of Shaping Behaviour, Personality, Determinants of Personality, Theories
of Personality, Creativity, Creative Process Model, Characteristics of Creative People, Groups
and Teams, Group / Team Behaviour, Group Cohesiveness, Group Think

Unit - III: Team Development

Stages of Team Development, Group Decision Making, Characteristics of Effective Teams,
Conflicts and Interpersonal Skills, Transactional Analysis, Ego States, A Healthy Personality,
Life Position, Transactions Between People

Unit - IV: Theories of Motivation

Motivation, Theories of Motivation, Maslow’s Hierarchy of Needs, ERG Theory, Achievement
Motivation Theory, Douglas McGregor Theory, Goal Setting Theory, Equity Theory, Two-
Factor Theory, An Integrative Model of Motivation, Leadership, A Review of Leadership
Theory

Unit - V: Trends in OrganisationalBehaviour

Trends in Organizational Behaviour, Changing structures of organisations, Effects of technology
and social values in organisationalbehaviour, Case studies.

References:
1. Robbins. Essentials of Organizational Behavior. Prentice Hall- Gale
2. Fred Luthans. Organizational Behavior. Mcgraw-hill 12th Edition, 2010
3. Keith Davis. Human Behavior at Work. McGraw-hill Inc.
4. Draft. Organizational Theory and Design. Cengage Lrng Business Press, 2010
5. Peter Senge. The Fifth Discipline. Random House, 2006
6. Stephen Covey. The Seven Habits of Highly Effective People. Simon & Schuster