Swastik Ranjan Gadtia

Mobile: 8801417459 Email: swastik.gadtia@gmail.com

Objective:

Committed, Goal Oriented Professional with over 7+ years of IT experience, contributing to the
company's growth and in turn ensuring personal growth within the organization. I believe that my
technical, functional and communication skills will enable me in facing the challenging career.

Technical Skills:

 Sound knowledge of Azure Services like Recourse Manager, VMs, Storage Accounts, VNET,
 Knowledge on types load balancer
 Configuration of scaling and load balancer
 Creating storage account with Blob, Table, and Queue.
 Configuring Backup in Azure for taking backup of VMs.
 Knowledge on Azure disk type
 Knowledge on working with snapshot for VM’s in Azure
 Mailbox administration in exchange server 2003, 2007 and 2010, Microsoft Office 365.
 Knowledge on Client access server role such as OWA, Active Sync, Outlook anywhere, and Auto
discover, POP & IMAP, Exchange Control Panel (ECP).
 Exposure on mailbox server role such as database creation, mount/un mount database, database
movement.
 Sound knowledge on exchange backup & data recovery and High Availability
 Knowledge on monitoring and reporting of Exchange Server.
 Installing, configuring, troubleshooting, maintaining and monitoring of Windows 2003 and 2008
servers.
 Active directory Service management.

Academics Qualification:
 Completed B-Tech in E&TC from Karnataka State of Open University.
 Completed Diploma in E&TC from S.I.T.E, Balangir in 2009 (Orissa).
 Completed from P.R, High School, Balangir in 2003 (Orissa).
Certification:

 Certified in ITIL Foundation (Certificate number: GR750334576SG)

Professional Qualification:

 Completed (JCHNP) Hardware and Networking from Jetking, Secunderabad.

 Completed VMware training course from Kernel Technologies, Hyderabad.
 Completed laptop troubleshooting course from ECS Technology, Hyderabad.
 Completed H.D.C.A from IPHL, Orissa.

Working Experience

 Working for C3i Solutions since 4.4 years to till date as Client Services Specialist L2.
 Worked for Wipro through Adecco for 1.8 year as Desktop Support Engineer L2 (Client: GENPACT)
 Worked for Wipro through Primaccess for 9 months as Desktop Support Engineer L2 (Client:
GENPACT)
 Worked in Hughes Net Global Education for 1 year and 4 months as system administrator.
Job Responsibilities
 Creating the virtual network in Azure
 Creating a Virtual machine from azure gallery as per business requirement
 Creating storage account with Blob, Table, file and queue
 Creating, adding and resizing disk, adding into VMs
 Creating disk snapshot
 Taking Azure VM backups.
 Creation and Managing User Accounts, Groups, OUs in Active Directory Services.
 Working on hybrid environment i.e. Office 365 integrated with Active Directory Services.
 Creating User mailbox, shared mailbox, room mailbox in Exchange Server.
 Creation and management of databases in Exchange Server.
 Creation of Global Address List (GAL), Offline Address Book (OAB).
 Mailbox calendar Permission and modification in Exchange Server.
 Creating Email ID, creating distribution list and forwarding emails in office365.
 Shared mailbox and room mailbox creation and delegating user in office 365 environments.
 Contact card creation for user’s for mail forwarding.
 Mailbox calendar Permission and modification.
 Modifying E-mail address for user using attribute editor.
 Perform basic task using power shell.
 Performing routine Microsoft updates and maintenance on servers.
 Coordinating work plan with Microsoft vendor and Support to all Business calls (USA clients).
 Creating SOP’s for new troubleshooting and sharing with team mates.
 Monitor ticketing system for new tickets and work-items in ITRS tool, Update existing tickets.

Personal Details
Name Swastik Ranjan Gadtia

Father Name Jaymangal Gadtia

Gender Male

Nationality Indian

DOB 06-12-1987

Marital status Married

Languages Known English , Hindi, Odia

Permanent Address AT:- Kandhapali Para

PO:-Rajendra College Square
Dist:-Balangir
Pin:-767002 (Orissa)
Present Address Plot No. 61, Srinivasa Nagar Colony, Nizampet,
Hyderabad, Telangana 500090
Hobbies Listening music, Playing Guitar

Swastik Ranjan Gadtia

Place : Hyderabad