Assignment 1

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 Name of Student Roshan Das
Write a proposal indicating key areas for improvement, outlining
Title of Proposal the basis for identification and approaches to improvement
supported by most suited rationale.
Name of Assessor Dr. (Mrs.) Meena Sinha
Word Length 1533 words

Criteria Comments Marks

Identification of Issues
(10%)

Connection to Theoretical
Aspect of Strategic
Planning /
Relevance to Professional
Development
(10%)

Analysis and Evaluation

(20%)

Critical Thinking Skills

(30%)

Presentation- Styling,
Language, Referencing
(30%)

Word Length Penalty Yes

Out of 100
Total Marks
Out of 20
Module Tutor:
Signature

Student:

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 INSTITUTE OF HOTEL MANAGEMENT
AURANGABAD

Proposal

Proposal indicating the key areas for improvement, outlining the basis for
identification and approaches to improve supported by most suited
rationale.

Roshan Das (1875376)

PDP (BFI 1036)

“Submitted in fulfilment of the requirement for B.A. (Hons) in

Culinary Arts”

UNIVERSITY OF HUDDERSFIELD
UNITED KINGDOM

December 2018
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 PROPOSAL

Aim of the study

The main aim of this proposal is to enhance in our soft skills and moreover incrementing
personality development, which will help us in the hospitality industry.

Rationale and background for the study

Disney invest a lot of capital training their street sweepers. Why? When they discovered that
the crowd over there, ask lane caretaker for show information and paths, street caretaker
became a root part of the guest experience. And as such, they require soft skills to give
pleasurable delight to the guest, not just to keep clean the lanes.

Disney staff are selected on the basis of their attitude and personal characteristics; not just they
have theoretical and practical skills, but most importantly they have soft skills.

For hospitality business specifically, it’s the soft skills that fix staff members apart from their
associate. Improving soft skills means, you have two major benefits: -

1. You will have an ecstatic and cheerful work life and,

2. You are adding more values to your enterprise. (you will be rewarded)

As said by Covey, “Not a day goes by that we can’t at least serve one other modern homo-
sapiens by making deposits of absolute love”. (Marque, 2018)

These five skills are what will set you aside and upgrades your career: -
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APA 6 Referencing

If an individual doing any research or report and is using data in his/her report from the work
done by other authors, then the individual needs to cite the information used in his/her data.
When you have included data from the published sources in your report, then you must admit
this information fully and precisely. APA stands for American Psychological Association. The
APA style needs two elements: Intext citation (throughout the assignment) and referencing
(end of the essay). Since, it is a new concept, it takes time to understand the APA 6 th criteria of
referencing. It gives surety, that the collected data is relevant and true. APA style helps in
organizing an essay. APA also helps readers to draw their own conclusions from the relevant
work which have been cited. Learning and understanding APA style citations and referencing
helps to avoid being incrimination of plagiarism. During my research of assignments, I realised
that I should work on my APA referencing skills.

Time Management

Time management is an action of organising and planning, how to distribute our time between
different activities. Good time management enables you to perform smarter not harder, even
though the condition is worse or not. So, when the time is tight and pressure is high, you need
to work smart. Smart and hard work go hand-in-hand. Failing to manage time, damages and
diminishes the effectiveness in your work and so causing stress. Good time management is
done by proper planning, organising and scheduling because “By failing to prepare, you are
preparing to fail” (Mackay, 2018). The great achievers manage their time very effectively and
exceptionally well. Today’s youth is very bad in good time management; thus, it reduces their
efficiency in work. Spending the only time in the frenzy activities, one will achieve less because
you are distributing your time into different task, which lacks your concentration. Good time
management have enormous benefits: -

Greater productivity and performance, reduced stress, no missed deadlines, a better

professional position.

Time management skill is one of the very essential skill to achieve greater heights in the
hospitality industry, and this is a major problem in me. I don’t give priorities to the main task;
don’t manage and divide time efficiently, rather I gave importance to social media and video
games. Hence, it decreases the effectiveness in my work and the day ends with the incomplete
work. (Team, 2018)
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Goal Setting

If you want to succeed, you should set your goals. Goal setting is a psychological process for
thinking about your ideal future, and for motivating yourself, so that your vision of your future
turns into reality. The long-term vision gives us an idea that how much we know ourselves and
what is our aim. Some people are good at ‘Deferring Gratification’ i.e., they sacrifice
themselves in order to achieve their goals many years down the line. Usually these individuals
have a clear-cut vision that, what they want to aspire. Without goals and a vision, you lack
concentration, control and guidance. Goal setting not only allows you to take control of your
life’s path, but it also provides you a criterion for determining whether you are actually
succeeding. In order to achieve your goal, you need to set them and must follow the five golden
steps:

1. Fix goal that motivates you

2. Goals should be powerful and smart
3. Set specific goal
4. Fix perceptible goals
5. Set practical goals

By knowing these steps, it will be easy for us to accomplish our goals. I got to know about my
flaw in goal setting during my secondary pre-board examinations, when I wasn’t prepared well
and the exams were pressuring me. (Cottrell, 2010)

Communication skills

The very demanding soft skill in any profession is communication skills- both verbal and Non-
verbal. A good communicator can earn respect in the team and the society. A person must
flourish decent intra-personal skills. Communication doesn’t only mean that you are a good
speaker, it also means that you are a well listener and could understand one’s opinion. Good
listener can develop a healthy bond and relationships as well. One should need to understand
that how someone is conveying his/her message. But there are some barriers which creates
hindrances in the effective communication are: don’t be judgemental, unwanted advice,
ignoring someone’s speech, these needs to break. Active participation in speech/debate, asking
questions, being empathetic will improve the communication level of an individual. A good
speaker and a good listener both are cousins of each other, they boost each other’s confidence

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level. My interview and Jombay psychometric test proved my weakness in this specific soft
skill. (Mitra, 2011) (Jane, 2017)

Leadership Quality

One of the most important soft skill is leadership. Leadership is basically the action of leading
a group or an organization. The leader of group must have a clear vision and yes, an inherent
power to control and motivate the crowd. An individual must have a unique melange of allure
and vision that attracts the crowd towards him/herself. A great leader finds the equity between
business insight, performance, and personality. They must have a view, audacity,
communication, honesty, and focus along with capable to plan strategically and assemble trust
amongst the team. A leader must have a will power to manage his/her team in the most difficult
situations and think accordingly. I got to know my weakness during intra-school competition
when I wasn’t able to handle my team to perform well. (Mitra, 2011) (Tracy, 2017)

Statement of objectives

1. To update about knowledge of APA 6th format of referencing.

2. To be effective and analyse time management in a proper manner.
3. To work on the aim of accomplishment of goal efficiently.
4. To improve good communication skill because it adds intimacy.
5. To build revolutionary leadership qualities.

Methodology

APA Referencing

APA referencing in totality contains the originality of concept based on knowing and writing
down the rules of referencing. Practising referencing skills makes us perfect. Academic skills
are highly important in professional world.

Time Management

As an individual, I would prefer doing important particular task. We should give preference to
our health in terms of proper sleep. Sleeping up to 7-8 hours gives a kind of relaxation and
helps in doing proper work. I would specifically give priority to the important task given to
me. I will give a different time slot to social networking sites and videogames. I will perfectly

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use my weekends by reading books and doing internet studies. I will follow my 5D formula
of leading myself to success: -

“DEDICATION, DEVOTION, DISCIPLINE, DETERMINATION and DUTY”.

I would follow practising proper time table, so that I would be able to finish my plan of action
for practical of Food Production Operations. I would along with this, give preference to co-
curricular activities for my growth and development.

Goal Setting

Goal setting emphasis our growth and development with our overall establishment. If you want
to lead to accomplishment of goal, you should work on your goals. Life without goals is like
ocean without water. Goal setting is a wide concept which starts with careful consideration of
what you want to achieve with the mixture of both hard work and smart work.

1. S- Smart
2. M-measurable
3. A- Attainable
4. R- Relevant
5. T- Time bound (Team, 2018)

Communication Skills

I will focus more on listening skills and perfectly body language. Communication skills include
thinking about your audience, making notes and re-reading them, listening skills, working on
building up your empathy, ruling the art of networking, making paraphrases in the
conversation, and practising public speaking in audience (Personal Development Planning).

Leadership Quality

Leadership works in team that stands for “TOGETHER EVERYONE ACHIEVES MORE”. I
will always be quick, imaginative, and creative in taking decisions. One should higher up his
communication skills for development. Always passionate your team with positivity. Always
boost others with motivation. We should help others more.

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References

Cottrell, S. (2010). Skills for Success . london: Stella Cottrell and Macmillan publishers.

Darmody, J. (2018, february). Silicon Republic. Retrieved from How to improve your communication
skills in 7 easy(ish) steps: https://www.siliconrepublic.com/advice/improve-communication-
skills-how-to

Jane. (2017, august). Habits for wellbeing. Retrieved from 9 effective communication skills :
https://www.habitsforwellbeing.com/9-effective-communication-skills/

Mackay, J. (2018, january ). Rescue Time: Blog. Retrieved from Time Managment :
https://blog.rescuetime.com/time-management-quotes/

Marque, B. (2018). Bench Marque. Retrieved from 5 Soft Skills You Need For Hospitality Jobs:
https://blog.benchmarque.co/4-soft-skills-you-need-for-hospitality-jobs

Mitra, B. K. (2011). Personality development and soft skills . New Delhi: oxford university press.

Robbins, T. (2018). Tony Robbins. Retrieved from 7 ways to improve leadership skills:
https://www.tonyrobbins.com/leadership-impact/7-ways-to-improve-leadership-skills/

Team, M. t. (2018). Mind Tools. Retrieved from What Is Time Management?:

https://www.mindtools.com/pages/article/newHTE_00.htm

team, M. t. (2018). Mind tools . Retrieved from Golden Rules of Goal Setting:
https://www.mindtools.com/pages/article/newHTE_90.htm

Tracy, B. (2017, january). Brian Tracy International . Retrieved from 7 Leadership Qualities,
Attributes, and Characteristics of Great Leaders:
https://www.briantracy.com/blog/leadership-success/the-seven-leadership-qualities-of-
great-leaders-strategic-planning/?fb_comment_id=674636795903048_1995861040447277

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