MGW3381 Semester1 (S1-01) 2020 PDF

Unit Guide

MGW3381
Management information systems
Semester 1, 2020

We acknowledge and pay respects to the Traditional Owners and Elders - past, present and
emerging - of the lands and waters on which Monash University operates.

Handbook link:
http://monash.edu.au/pubs/2020handbooks/units/MGW3381.html
The information contained in this unit guide is correct at time of publication. The University has the
right to change any of the elements contained in this document at any time.
Last updated: 27 Mar 2020
Table of contents 1
MGW3381 Management information systems - Semester 1 (S1-01) - 2020
Table of contents
Unit handbook information 4
Synopsis 4
Mode of delivery 4
Workload requirements 4
Class Timetable 4
Unit relationships 4
Prerequisites 4
Prohibitions 4
Co-requisites 4
Enrolment rules 4
Chief Examiner 5
Unit Coordinator(s) 5
Campus Coordinator(s) 5
Teaching associates 5
Academic overview 5
Course outcomes 5
Unit learning outcomes 6
Teaching approach 6
Recording of lectures 7
Unit schedule 8
Assessment summary 9
Second marking 9
Return of final marks 9
Exam viewing 9
Assessment criteria 10
Assessment requirements 10
Hurdle requirement 10
Participation 10
Assessment tasks 10
Extension and penalties 22
Returning assignments 22
Resubmission of assignments 22
Referencing requirements 22
Assignment submission 22
Feedback 23
2
Learning resources 23
Required resources 23
Technological requirements 24
Q Manual 24
Recommended resources 24
Other information 25
Policies 25
Student Academic Integrity Policy 26
Special Consideration 26
Graduate Attributes Policy 26
Student Charter 26
Student Services 26
Monash University Library 26
Disability Support Services 26
3
Unit handbook information
Synopsis
The components of IT; characteristics of hardware, software and telecommunications; types of
information systems; networking and the worldwide web; managing 'information' workers; using IT
to promote business objectives and gain competitive advantage; systems development
methodology; IT-enabled transformation to create adaptive, flexible organisations; social and
system issues associated with IT; managerial problems posed by IT. Computer laboratory
exposure to a variety of applications software including electronic mail, project management,
graphics, and other decision support software.
Mode of delivery
Malaysia (On-campus)
Flexible delivery in Semester 1 2020
Workload requirements
Minimum total expected workload to achieve the learning outcomes for this unit is 144 hours per
semester typically comprising a mixture of scheduled learning activities and independent study.
Independent study may include associated readings, assessment and preparation for scheduled
activities. The unit requires on average three/four hours of scheduled activities per week.
Scheduled activities may include a combination of teacher directed learning, peer directed learning
and online engagement.
Class Timetable
Follow this link to view the scheduled times for your unit's learning activities for this teaching
period.
Unit relationships

Prerequisites
None
Prohibitions
None
Co-requisites
None
4
Enrolment rules
None
Chief Examiner
Name: Associate Professor Pei Lee Teh
Campus: Malaysia
Phone: +603-55144971
Email: teh.pei.lee@monash.edu
Unit Coordinator(s)
Campus: Malaysia
Phone: +603-55144971
Contact hours: Wednesday (1pm-3pm), Thursday (3pm-5pm)
Campus Coordinator(s)
Campus: Malaysia
Phone: +603-55144971
Teaching associates
Name: Ms. Kimberly, Sui Ling Soh
Campus: Monash University Malaysia
Phone: Nil
Email: sui.soh@monash.edu
Academic overview
Course outcomes
Course outcomes associated with this unit are that graduates will:
1. be a critical and creative scholar who:
● produces innovative solutions to problems

● analyses evidence and information in a systematic manner
● communicates ideas and results effectively and perceptively to diverse audiences
● acquires reflective skills conducive to the development of lifelong learning
5
● acquires reflective skills conducive to the development of lifelong learning
● is an independent scholar able to acquire and deploy new skills in a sound, evidence-based
approach to business challenges
2. be a responsible and effective global citizen who:
● engages in an internationalised world

● exhibits cross cultural competence
● demonstrates ethical values
● accommodates competing viewpoints and achieves collaborative outcomes
3. demonstrate proficiencies and competencies in at least one discipline-specific area and be able
to provide solutions relevant to the business, government and communities that you serve
4. be a committed scholar and practitioner able to collaborate with others to foster social
responsibility.
Unit learning outcomes

On successful completion of this unit, you should be able to:
1. define MIS in terms of its historical perspective and its role in organisations today
2. list core principles of MIS and comment critically on their implications in improving the
competitive position of businesses
3. apply principles of management thought and practice in a simulated, competitive business

environment
4. define components of competitive intelligence and practice competitor analysis
5. develop critical thinking skills and experience business decision-making from a long-term,
senior manager's perspective and improve team skills.
Teaching approach
This unit will be taught as a 2 hours lecture (recorded) and 1 hour tutorial (zoom session) each
week for 12 weeks. There will be pre-class and post-class Moodle activities to enhance student
learning. Types of teaching approaches for this unit include:
● Active learning
● Case-based teaching
● Online learning
6
These teaching and learning approaches provide facilitated learning, practical exploration and peer
learning.
Recording of lectures
This unit will have lectures recorded. These recordings will be available to current students. The
Chief Examiner may determine a part or parts of lecture unsuitable for recording.
7
Unit schedule
For units with on-campus classes, teaching activities are normally scheduled to start on the hour
(teaching will commence on the hour and conclude 10 minutes prior to the scheduled end time).
Students should note that the program outlined below is a guide to the material to be covered in
this unit and not a definitive statement of when that material will be covered. Specific details
relating to the timing will be discussed in class.
Week Activities Assessment
0 No activities No formal assessment or activities are

undertaken in week 0
1 Information Systems in Global Business Tutorial 1

Today
(Chapter 1 of prescribed text)
2A, Global eBusiness and Collaboration; Tutorial 2

2B Information Systems, Organisations, and
Strategy
(Chapters 2 and 3 of prescribed text)
3 Ethical and Social Issues in Information Tutorial 3

Systems
(Chapter 4 of prescribed text)
4 IT Infrastructure and Emerging Technologies Tutorial 4

(Chapter 5 of prescribed text) (Assignment 1 due on 8 April
2020 (Wed), before 5pm Kuala Lumpur
Timezone)
5 Business Intelligence: Database and Tutorial 5

Information Management (Chapter 6 of
prescribed text)
6 Telecommunications, Internet, and Wireless Tutorial 6

Technology (Chapter 7 of prescribed text) (Return Assignment 1 on 30 April 2020)

7 Securing Information Systems (Chapter 8 of Tutorial 7

prescribed text) (Assignment 3 due on 6 May
2020 (Wed), before 5pm Kuala Lumpur
Timezone)
8 Enterprise Applications (Chapter 9 of Tutorial 8

prescribed text)
9 E-Commerce (Chapter 10 of prescribed text) Tutorial 9
10 Managing Knowledge (Chapter 11 of Tutorial 10

prescribed text) (Assignment 2 due on 27 May 2020
(Wed), before 5pm Kuala Lumpur
Timezone)
8
11 Managing Projects and Global Systems Tutorial 11
(Chapter 14 & 15 of prescribed text)
12 Reflection, Revision and Exam Preparation Tutorial 12

(Prescribed text)
(Return Assignment 3 on 11 June 2020)
SWOT VAC No formal assessment is undertaken

SWOT VAC
(Return Assignment 2 on 18 June 2020)
Examination period LINK to Assessment Policy: http://policy.

monash.edu.au/policy-bank/
academic/education/assessment/
assessment-in-coursework-policy.html
Assessment summary
This unit may employ invigilated electronic assessment.
Within semester assessment: 100%
Assessment task Value Due date
Assignment 1 – Strategic 30% 8 April 2020 (Wednesday, before 5:00pm Kuala

Systems Analysis Lumpur Timezone)
Assignment 2 - Case Studies 40% 27 May 2020 (Wednesday, before 5:00pm Kuala
Lumpur Timezone)
Assignment 3 - Case Study (JD. 30% 6 May 2020 (Wednesday, before 5:00pm Kuala
com) Lumpur Time)
A student’s final mark is normally the sum of the marks obtained in all of the individual assessment
items in the unit.
Second marking
In the Faculty of Business and Economics, all of the following assessment items graded as a fail
by the first marker are blind marked by a second marker:
● examination papers
● in-semester assessment items worth 20% or more
Return of final marks

Faculty policy states that 'the final mark that a student receives for a unit will be determined by the
Board of Examiners taking into account all aspects of assessment'.
The final mark for this unit will be released by the Board of Examiners on the date nominated in the
Faculty Calendar. Student results will be accessible through the my.monash portal.
Exam viewing 9
Exam viewing
Feedback on student performance in examinations and other end-of-semester assessment is
required. The feedback should be in accordance with the University's procedures on Unit
Assessment. Details of the examination script viewing arrangements set down by the Faculty of
Business and Economics are available at https://www.monash.edu/business/current-students
/exams-and-results/exam-performance-and-feedback
Assessment criteria
Assessment Criteria Grading Descriptors available at:
https://www.monash.edu/__data/assets/pdf_file/0006/801690/Assessment-in-Coursework-Units-
Grading-and-Marking-Procedures.pdf
Assessment requirements
Hurdle requirement
There is no hurdle in this unit.
Participation
Where there is group work in a unit, it is expected that students manage their groups and group
tasks effectively. To do this, group members can take steps such as exchange contact details;
develop a learning contract; agree on how to share work; and agree on a time and place to meet
regularly. Groups should be proactive and take action if the group is experiencing difficulties. They
can do this by arranging to meet the staff member as soon as possible so that difficulties can be
resolved in a timely and productive manner.
Assessment tasks
Assessment task title: Assignment 1 – Strategic Systems Analysis

Due Date: 8 April 2020 (Wednesday, before 5:00pm Kuala Lumpur Timezone)
Weighting/Value: 30%
Details of Task: This is a task for a group. Each student in the tutorial will be grouped into a team
of four students.
Each group is required to provide a strategic systems analysis of a company. The group must
select a company which is listed in the MSC Malaysia Status Company Directory (URL:
https://www.mdec.my/directory/msc-malaysia-directory). However, the website is currently under
revamped. Therefore, please use the excel list (see: MDEC List (2017).xlsx) that is uploaded on
Moodle. This excel list was published on 14 January 2019 at data.gov.my (see: http://www.data.
gov.my/data/ms_MY/organization/malaysia-digital-economy-corporation-mdec)
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To perform a strategic systems analysis, each group is required to understand and analyse the
company by visiting the company, interviewing the employees, reviewing its company websites,
reports or other materials. In addition, the students should include issues drawn from the academic
and/or practitioners’ journals to support the analysis. These journals should be included in the
appendix. Tables and figures may be used in addition to the text. Written feedback will be provided.
Release date: 21 March 2020

Word limit: 3000 words
Presentation requirements: The report of Assignment 1 should cover the following aspects:
Sections Content
Title Page
Table of Contents
List of Figures (if applicable)
List of Tables (if applicable)
* (refer to Q Manual, Chapter 3 and 5)
Section 1 Company Background
1. Introduce the background of the selected company.

2. Discuss the company’s business development in Malaysia.
Section 2 Strategic Systems Analysis

2.1 Describe the structure of the industry in which the company is located.
2.1.1 Analyse the competitive forces at work in the industry.
(Are there new entrants to the industry? What is the relative power of suppliers,
customers, and substitute products and services over prices?)
2.1.2 Determine the basis of competition.
(Is the basis of competition quality, price or brand?)
2.1.3 Determine the direction and nature of change within the industry.
(What are the direction and nature of change within the industry?)
2.1.4 Analyse how the industry is currently using information technology.
(Is the company behind or ahead of the industry in its application of information
systems?)
2.2 Describe the business, firm, and industry value chains for this particular
company.
2.2.1 Determine how the company creates value for its customer.
(How is the company creating value for the customer-through lower prices and
transaction costs or higher quality? Are there any places in the value chain where
the business could create more value for the customer and additional profit for
the company?)
Section 2 2.2.2 Determine how the company uses best practices to manage its business
process.
(Does the company understand and manage its business processes using the
best practices available? Is it taking maximum advantage of supply chain
management, customer relationship management, and enterprise systems?)
2.2.3 Analyse how the company leverages its core competencies.
(Does the company leverage its core competencies?)
2.2.4 Analyse how the industry supply chain and customer base are changing (Is
the industry supply chain and customer base changing in ways that benefit or
harm the company?)
2.2.5 Establish the benefit of strategic partnerships
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(Can the company benefit from strategic partnerships?)
2.2.6 Describe where information systems will provide the greatest value in the
company’s value chain.
(Where in the value chain will information systems provide the greatest value to
the company?)
2.3 Describe whether the company aligned IT with its business strategy and goals
2.3.1 Articulate the company’s business strategy and goals.
(Has the company correctly articulated its business strategy and goals?)
2.3.2 Determine if IT is improving the right business processes and activities in
accordance with the company’s strategy
(Is IT improving the right business processes and activities to promote this
strategy?)
Section 3 Discussions
3.1 Suggestions
Suggest and discuss one type of system/technology that will provide a strategic
advantage to the company. Your proposed system/technology should be new to
the company. Justifications should be provided to support your suggestion.
3.2 Discussions
Discuss how the system/technology will help the company to address one of the
17 sustainable development goals (SDGs) in order to achieve a better and more
sustainable future for all.
GOAL 1: No Poverty
GOAL 2: Zero Hunger
GOAL 3: Good Health and Well-being
GOAL 4: Quality Education
GOAL 5: Gender Equality
GOAL 6: Clean Water and Sanitation
GOAL 7: Affordable and Clean Energy
GOAL 8: Decent Work and Economic Growth
GOAL 9: Industry, Innovation and Infrastructure
GOAL 10: Reduced Inequality
GOAL 11: Sustainable Cities and Communities
GOAL 12: Responsible Consumption and Production
GOAL 13: Climate Action
GOAL 14: Life Below Water
GOAL 15: Life on Land
GOAL 16: Peace and Justice Strong Institutions
GOAL 17: Partnerships to achieve the Goal
Reference:
United Nation (n.d.). About the Sustainable Development Goals. Retrieved from
https://www.un.org/sustainabledevelopment/sustainable-development-goals/
Bibliography/Reference List/Appendix
* Reference in APA style (refer to Q Manual, Chapter 3.2 Referencing: APA style)
Estimated return date: 30 April 2020

Criteria for marking: The following guidelines will be followed when determining the marks:
No Criteria Marks
1 Section 1 Company Background 10
2 Section 2 Strategic Systems Analysis 60

Section 2.1 (20 mark)
12
3 Section 3 Discussions 20
Section 3.1 Suggestions (15 marks)
Section 3.2 Discussions (5 marks)
4 Format, Reference and Appendix 10
Total Mark 100
Total Mark of Assignment 1 (Convert 100 marks into 30%) 30%

Learning objectives assessed: 3. Apply principles of management thought and practice in a
simulated, competitive business environment
4. Define components of competitive intelligence and practice competitor analysis
5. Develop critical thinking skills and experience business decision-making from a long-term,
Submission details: Documentation (Format, Reference and Appendix) and Report Submission:
1. Please refer to the Q Manual to learn the report format, citation and referencing rules.
2. The assignment should be Word processed, font (Times New Roman, 12 size), double line
spacing, standard margins, fully justified, indent first line of every paragraph, begin each new
paragraph on the next line, single-sided printing, and number every page. Word count must
be stated at the end of the report (±5% is acceptable). Failure to follow these guidelines will
result in marks being deducted.
3. Please submit the signed Faculty coversheet (for each member) on a separate file through
Moodle. Please compile all four members’ Faculty coversheet into ONE PDF file.
4. Students are required to submit the Assignment Report including the references and
appendix in a single PDF file through Moodle. [The first page of all references used (e.g.,
journal used, website etc) must be enclosed as Appendix. You may also provide other
evidences related to your interviews such as photos, letters, emails, interview questions and
etc. Failure to provide the Appendix will result in marks being deducted.]
5. Students are required to submit only TWO PDF files which includes (1) Faculty coversheet;
(2) Report, references and appendix. Given that there is no text involved, students may
come across an error message for the appendix due to turn-it-in checking. Please ignore it.
6. Before the submission is accepted, the students will need to acknowledge the terms and
condition, declarative statement for assignment submission which are related to academic
integrity.
7. Your group assignment must be submitted through Turn-It-In checking and meet the
prescribed guideline of similarity index threshold (below 15%) BEFORE it is officially
submitted online.
8. Email submission is not acceptable.
9. Students are encouraged to submit the assignment online before the submission deadline to
cover any unexpected delays you may encounter in finalising and completing the
assignment.
10. For late submission, a maximum penalty of 10 per cent of the mark allocated to this
assessment task will be deducted for each day that the assessment is late. Students should
note that a weekend is two days and will be treated as such when penalties are calculated.
After 10-day late assignments will be accepted but will not be given a mark. All extensions of
time are required to be supported by a Special Consideration application.
Penalties for late lodgement: A maximum penalty of 10 per cent of the mark allocated to this
assessment task will be deducted for each day that the assessment is late. Students should note
13
that a weekend is two days and will be treated as such when penalties are calculated. After 10
days late assignments will be accepted but will not be given a mark. All extensions of time are
required to be supported by a Special Consideration application.
Assessment coversheet: Please make sure assessment cover sheet is attached for submission.
Additional information: For further details, please refer to Moodle - "MGW3381-S12020-
Assignment 1 Guideline.pdf"
Assessment task title: Assignment 2 - Case Studies

Due Date: 27 May 2020 (Wednesday, before 5:00pm Kuala Lumpur Timezone)
Details of Task: This is a task for an individual student collaborating in a group of four.
Individual members of the group are required to write a report on two companies (see: Table 3)
and conduct two presentations (see: Tables 1 and 2). Written feedback for report will be provided.
Each group will be assigned two case studies in the first week of tutorial. It is a requirement that,
over the semester, every student must participate in two presentations. Each group is given 40
minutes to conduct a presentation. Questions and answers (Q&A) session takes about 10 minutes.
Verbal feedback will be given after the Q&A session. Marks will be deducted (under the category
of “Presentation Delivery”) for presentations which exceed the time limit. The aim of the
presentation is to develop a student’s ability to communicate intelligently on technical matters.
Students are encouraged to use visual support (e.g., Internet downloads, DVD materials,
demonstrations, handouts, photographs, maps, graphs, diagrams, apps etc) to add credibility to
the presentation. Students may create videos (Woolfitt, 2015) or adopt role playing, SlideRocket,
Keynote, Prezi, PowToon, Kahoot, Poll Everywhere, Padlet, Quizlet, Pebble Pad or others in the
group presentation. No PowerPoint slides are allowed. Presentations generating interest and
demonstrating clarity of expression will attract higher marks. The group presentations will take
place in the tutorial sessions. The presentations are scheduled as follows:
Group 1: Tutorial 3 and Tutorial 12

Reference: Woolfitt, Z. (2015). The Effective Use of Video in Higher Education. Retrieved from
https://www.inholland.nl/media/10230/the-effective-use-of-video-in-higher-education-woolfitt-
october-2015.pdf
Table 1: Tutorial, Group and Presentation Tasks
No Presentation Tasks Tutorial and

Presenting Group
1 Discussion Questions on Grab Holdings Inc. Tutorial 3

(Refer to Tutorial 3) (Presenting group:
Case Study 1: Changes in the Financial Industry: Adyen and Group 1)
Fintech (Refer to Textbook, pages 68-70)
2 Discussion Questions on Google. (Refer to Tutorial 4) Tutorial 4
14
Case Study 2: Can Rugby Union Teach Businesses How to (Presenting group:
Turn Customers into Supporters? (Refer to Textbook, pages Group 2)
106-108)
3 Discussion Questions on Apple Inc. (Refer to Tutorial 5) Tutorial 5

Case Study 3: Offline, Online, and Back: The Evolution of the (Presenting group:
UK Grocery Market (Refer to Textbook, pages 148-150) Group 3)
4 Discussion Questions on Facebook. (Refer to Tutorial 6) Tutorial 6

Case Study 4: Facebook Privacy: Your Life for Sale (Presenting group:
(Refer to Textbook, pages 189-191) Group 4)
5 Discussion Questions on IBM. (Refer to Tutorial 7) Tutorial 7

Case Study 5: Is BYOD Good for Business? (Presenting group:
6 Discussion Questions on Microsoft Corporation. Tutorial 8

Case Study 6: How Reliable is Big Data? Group 5)
(Refer to Textbook, pages 278-280)
7 Discussion Questions on Huawei Technologies Co. Ltd. Tutorial 9

Case Study 7: Google, Apple, and Facebook Battle for your Group 4)
Internet Experience (Refer to Textbook, pages 322-324)
8 Discussion Questions on McAfee LCC. (Refer to Tutorial 10) Tutorial 10

Case Study 8: Information Security Threats and Policies in (Presenting group:
Europe (Refer to Textbook, pages 365-367) Group 3)
9 Discussion Questions on SAP. (Refer to Tutorial 11) Tutorial 11

Case Study 9: Fast Fashion, Big Data, and Zara (Presenting group:
10 Discussion Questions on Tencent. (Refer to Tutorial 12) Tutorial 12

Case Study 10: An iDEAL solution to the Single Online EU (Presenting group:
Market? (Refer to Textbook, pages 446-447) Group 1)
Table 2: Guidelines for Presentation
Introduction
●
Introduce team members (Full Names and Student IDs).
●
Provide an outline of the presentation.
Discussion Questions
●
Answer ALL the assigned Discussion Questions (see: Table 1).
Case Study
15
Summarise the assigned case study in video format (see: Table 1).
●
Answer ALL the questions at the end of the assigned case study (see: Table 1).
Table 3: Guidelines for Individual Report
No Guidelines for Individual Report Individual

from Group
1 Company A: Grab Holdings Inc. (10 marks) Group 1

Introduction of Grab Holdings Inc
Grab Holdings Inc. is a Singapore based mobile technology company
that develops and operates the Grab app. Describe the history,
business model and current development of Grab app.
Discussion on Grab Holdings Inc
Describe how Grab hires a new driver.
Describe the characteristics of Grab as a digital firm.
Company B: Tencent. (10 marks)
Introduction of Tencent
Tencent is a Chinese company that offers diversified services including
QQ, Weixin/ WeChat, Qzone, QQ.com and etc. Describe the history
and current development of Tencent.
Discussion on Tencent
It was reported that 31 percent of WeChat users are social shopping in
China. Discuss WeChat in detail.
Provide a comparison study of WeChat, WhatsApp, and Snapchat in
terms of its strengths and weakness.
2 Company C: Google (10 marks) Group 2

Introduction of Google
Google is an American company specializing in Internet-related
services and products. Describe the history and current development of
Google.
Discussion on Google
Provide a comparison study of cloud collaboration services of Google,
Microsoft and Amazon in terms of its product features, strengths and
weakness.
Who is the current Chief Information Officer (CIO) of Google? Provide
a background profile of the current CIO Google and describe his/her
role.
Provide a comparison study of telepresence technology of Google and
Microsoft in terms of its product features, strengths and weakness.
Company D: SAP (10 marks)
Introduction of SAP
SAP is a German corporation that specialises in enterprise application
software and is one of the market leaders in the industry. Describe the
history and current development of SAP.
Discussion on SAP.
Discuss one example of an enterprise software for small to medium
sized business offered by SAP.
Provide a comparison study of cloud-based CRM of Salesforce.com,
Microsoft and SAP in terms of its strengths and weakness.
3 Company E: Apple Inc. (10 marks) Group 3

Introduction of Apple Inc.
Apple Inc. is an American company that designs, develops, and sells
consumer electronics, computer software, and online services.
Describe the history and current development of Apple Inc.
16
Discussion on Apple Inc.
Identify and describe two examples of disruptive technologies created
by Apple Inc, supporting with a discussion on the Winners and Losers
of the disruptive technologies.
Discuss the core competencies of Apple Inc.
Company F: McAfee LCC (10 marks)
Introduction of McAfee LCC
McAfee LCC is an American company that develops software for
security, storage and backup as well as provides professional services
to support its software. Describe the history and current development
of McAfee LCC.
Discussion on McAfeeLCC
Discuss the McAfree MVISION offered by McAfree Corporation.
In this digital world, malware is being aimed at mobile devices such as
smartphones. Discuss one example of malware that had disrupted
mobile operations.
4 Company G: Facebook (10 marks) Group 4

Introduction of Facebook
Facebook (FB) is an American company offering online social media
and social networking service. Describe the history and current
development of Facebook.
Discussion on Facebook
Identify and describe one example of patent own by Facebook.
Facebook has faced numerous privacy issues throughout the years.
Identify and discuss these issues.
Company H: Huawei Technologies Co. Ltd. (10 marks)
Introduction of Huawei Technologies Co. Ltd.
Huawei Technologies Co. Ltd. is a Chinese company that provides end-
to-end solutions in telecommunications and enterprise networks,
devices, and cloud computing. Describe the history and current
development of Huawei Technologies Co. Ltd.
Discussion on Huawei Technologies Co. Ltd.
Discuss the Narrowband Internet of Things (NB-IoT) offered by Huawei
Technologies Co. Ltd.
Huawei Technologies Co. Ltd. is currently moving towards developing
equipment’s that will support the 5G networks. Describe a new
equipment that will support this network. What are the advantages of
5G network?
5 Company I: IBM (10 marks) Group 5

Introduction of IBM
IBM is an American company that manufactures and markets computer
hardware, middleware and software, and offers hosting and consulting
services. Describe the history and current development of IBM.
Discussion on IBM
Discuss the key roles of IBM in the evolution of IT infrastructure.
Identify and describe one example of Infrastructure as a Service (IaaS)
offered by IBM.
Company J: Microsoft Corporation (10 marks)
Introduction of Microsoft Corporation
Microsoft Corporation is an American company that develops,
manufactures, licenses, supports and sells computer software,
consumer electronics and personal computers and services. Describe
the history and current development of Microsoft Corporation.
Discussion on Microsoft Corporation
Microsoft is an active contributor to the Hadoop projects. Discuss
Microsoft Azure HDInsight in relation to Hadoop service.
Identify and describe one example of data mining tool offered by
Microsoft Corporation.
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Presentation requirements: For further details, please refer to Moodle - "MGW3381-S12020-
Estimated return date: 18 June 2020
Criteria for marking: The following guidelines will be followed for presentation and report marks:
No Criteria Marks Marks

(Presentation 1/ (Presentation 2/
Company 1) Company 2)
1 Presentation Delivery: 3 3
-the clarity and pace of communication
-the interest generated
-the adherence to the time limit
2 Presentation Creativity: 2 2
-the innovation, creativity and originality of
the presentation approach adopted (e.g.,
visual support)
3 Presentation Content: 3 3
-the adequacy of the presentation from a
technical point of view
-the structure organisation of presentation
material
4 Participation in the pre-class, in-class or 2 2

post-class activities
Once you have completed the online
activities in Moodle, Moodle will
automatically mark your work and save your
grade.
5 Report Content: 10 10
-the critical evaluation of the company
development/issues
-the explanation of and justification for the
questions
-the adequacy of the report from a technical
point of view
-the clarity of expression and readability of
the report
Total Mark of Presentation and Report 20% 20%
Total Mark of Assignment 2 40%

Learning objectives assessed: 1. Define MIS in terms of its historical perspective and its role in
organisations today
2. List core principles of MIS and comment critically on their implications in improving the
competitive position of businesses
3. Apply principles of management thought and practice in a simulated, competitive business
environment
18
Submission details: Documentation (Format and Reference) and Report Submission:
1. Please refer to the Q Manual to learn the report format, citation and referencing rules.
be stated at the end of the report (±5% is acceptable). Title Page and Table of Content
should be included in the report. Appendix is not required. Failure to follow these guidelines
will result in marks being deducted.
3. Include student’s name and student ID.
4. Students are required to submit the Assignment Report including the references in a single
PDF file through Moodle.
5. Students are required to submit only ONE PDF file which includes report and references.
conditions, declarative statement for assignment submission which are related to academic
integrity.
7. Your assignment must be submitted through Turn-It-In checking and meet the prescribed
guideline of similarity index threshold (below 15%) BEFORE it is officially submitted online.
assignment.
that a weekend is two days and will be treated as such when penalties are calculated. After 10-day
late assignments will be accepted but will not be given a mark. All extensions of time are required
to be supported by a Special Consideration application.
Assessment coversheet: Please make sure assessment cover sheet is attached for each student
in the group.
Assessment task title: Assignment 3 - Case Study (JD.com)

Due Date: 6 May 2020 (Wednesday, before 5:00pm Kuala Lumpur Time)
Details of Task: This is a task for an individual student.
Please download the case study titled “JD.com: leveraging the edge of e-business” from the
Monash Library’s Emerald Insight database. This case study provides information regarding JD’s
performance, strategies, competitions, and challenges. It helps students to understand the feature
of e-commerce, the market trends, competition and operations and strategies of e-commerce
companies.
Individual student is required to write a report consisting of three sections namely, Section 1:
19
Individual student is required to write a report consisting of three sections namely, Section 1:
Introduction, Section 2: Analysis and Section 3: Discussion and Conclusion. Written feedback for
report will be provided.

Presentation requirements: The report of Assignment 3 should cover the following aspects:
Section 1: Introduction
Question 1: JD would not have become an e-commerce giant if Liu Qiangdong did not decide to
transfer his business online. What are these important aspects/facts that make the current JD?
Section 2: Analysis
Question 2.1: After 2004, JD has achieved a lot of progress. Check the strategies it has used.
What are JD’s competitive advantages and how does JD develop these competitive advantages?
Question 2.2: JD is now expanding in not only existing markets but also new markets. What has
JD done to exploit new markets for further development?
Question 2.3: Being the largest two in the market, competition is unavoidable. To compete with
Alibaba, what has JD done to fight for larger market share and attracting new consumers? In what
respects, do you think JD will finally take over Alibaba and become the largest player in the
market? If you think JD will not do so, also provide your rationales.
Section 3: Discussion and Conclusion
Question 3: Summarize JD’s main challenges and briefly discuss what the outcomes will be if JD
cannot overcome these challenges.
Estimated return date: 11 June 2020

Criteria for marking: The following guidelines will be followed for report marks:
No Criteria Marks
1 Section 1: Introduction 5
Question 1: JD would not have become an e-commerce giant if Liu
Qiangdong did not decide to transfer his business online. What are
these important aspects/facts that make the current JD? (5 marks)
2 Section 2: Analysis 15
Question 2.1: After 2004, JD has achieved a lot of progress. Check the
strategies it has used. What are JD’s competitive advantages and how
does JD develop these competitive advantages? (5 marks)
Question 2.2: JD is now expanding in not only existing markets but also
new markets. What has JD done to exploit new markets for further
development? (5 marks)
Question 2.3: Being the largest two in the market, competition is
unavoidable. To compete with Alibaba, what has JD done to fight for
larger market share and attracting new consumers? In what respects, do
you think JD will finally take over Alibaba and become the largest player
in the market? If you think JD will not do so, also provide your rationales.
(5 marks)
20
3 Section 3: Discussion and Conclusion 5
Question 3: Summarize JD’s main challenges and briefly discuss what
the outcomes will be if JD cannot overcome these challenges. (5 marks)
4 Report Structure and Documentation (Format and Reference) [See 5

below]
Total Mark of Assignment 3 (Maximum word count: 2000) 30%

Learning objectives assessed: 2. List core principles of MIS and comment critically on their
implications in improving the competitive position of businesses
3. Apply principles of management thought and practice in a simulated, competitive business
environment
Submission details: Report Structure
Structure refers to the extent to which the report is clear, concise, and well organised with a
structured paragraph construction. Thoughts are expressed in a coherent and logical manner.
Documentation (Format and Reference) and Report Submission:
1. Reference section includes an alphabetical list of all the references cited in the body of the
report. Citations are needed for all references to the case study JD, direct quotes and etc.
Please refers to citation of sources, referencing and their correct formatting using APA
method as shown in Faculty Q Manual.
be stated at the end of the report (Marks will be deducted for report which exceeds 2000-
word count). Title Page and Table of Content should be included in the report. Appendix is
not required. Failure to follow these guidelines will result in marks being deducted.
3. Include student’s name and student ID.
4. Students are required to submit the Assignment Report including the references in a single
PDF file through Moodle.
5. Students are required to submit only ONE PDF file which includes report and references.
condition, declarative statement for assignment submission which are related to academic
integrity.
7. Your assignment must be submitted through Turn-It-In checking and meet the prescribed
guideline of similarity index threshold (below 15%) BEFORE it is officially submitted online.
assignment.
21
that a weekend is two days and will be treated as such when penalties are calculated. After 10-day
late assignments will be accepted but will not be given a mark. All extensions of time are required
to be supported by a Special Consideration application.
Assessment coversheet: Please make sure assessment cover sheet is attached for submission.
Extension and penalties

For information regarding extensions of time, please refer to http://www.monash.edu/exams
/changes/special-consideration
Returning assignments
Assignment 1 will be returned to the students on 30 April 2020.
Assignment 2 will be returned to the students on 18 June 2020.
Assignment 3 will be returned to the students on 11 June 2020.
Resubmission of assignments
Resubmission of assignment is not allowed in this unit.
Referencing requirements
To build your skills in citing and referencing, and using different referencing styles, see the online
resources Academic Integrity: Demystifying Citing and Referencing at https://www.monash.edu/rlo
/research-writing-assignments/referencing-and-academic-integrity/citing-and-referencing
Please refer to Q Manual for referencing requirements.
Assignment submission
Online Submission:
If Electronic Submission has been approved for your unit, please submit your work via the Moodle
site or other; as directed by the staff member for this unit.
Please keep a copy of tasks completed for your records.
22
Assignments are submitted through Moodle.
Feedback
Our feedback to you
Types of feedback you can expect to receive in this unit are:
● Formal individual feedback on assignments expressed as a letter grade

● Answers to questions relating to the discipline or the unit’s work
● Advice about seeking additional help to develop your writing or research skills
● Informal feedback relating to class activities
Your feedback to us
One of the formal ways students have to provide feedback on teaching and their learning
experience is through the Student Evaluation of Teaching and Units (SETU) survey. The feedback
is anonymous and provides the Faculty with evidence of aspects that students are satisfied with
and areas for improvement.
Previous student evaluations of this unit

In response to previous SETU results of this unit, the following changes have been made:
We improve this unit based on the student feedback. Below are the efforts made:
-Field trip is held to provide experiential learning.
-Tutorial presentations are held weekly to enhance student learning and experiences.
Student feedback has highlighted the following strength(s) in this unit:

-The field trip study was very informative and I would like to see it implemented more in other
lectures.
-The weekly presentations which included a video, and a class participation activity.
-Tutorial presentations were helpful to relate real life scenarios with the content.
If you wish to view how previous students rated this unit, please go to:
https://www.monash.edu/ups/setu/about/setu-results/unit-evaluation-reports
Learning resources
Monash Library Unit Reading List (if applicable to the unit): http://monash.rl.talis.com/index.html
Research and Learning Online: www.monash.edu/rlo
Required resources
Students generally must be able to complete the requirements of their course without the
imposition of fees that are additional to the student contribution amount or tuition fees. However,
students may be charged certain incidental fees or be expected to make certain purchases to
23
students may be charged certain incidental fees or be expected to make certain purchases to
support their study. For more information about this, refer to the Higher Education Administrative
Information for Providers, Chapter 18, Incidental Fees at http://education.gov.au/help-resources-
providers
Prescribed text:
Laudon, K.C. & Laudon, J.P. (2020). Management Information Systems: Managing the Digital Firm
(16th edition). England: Pearson Education Limited.
Technological requirements
Virtual learning environment (VLE): Moodle
Material used in class together with other information of importance to you will be published online
via the unit’s Moodle site. In order to access information about this unit in Moodle you must be
enrolled in the unit and have a valid student account with authcate username and password.
Moodle can be accessed through my.monash portal by clicking on the Moodle link under “Online
systems”. If you need some help with Moodle then check out the Moodle Support for Students
page.
Q Manual
Work submitted for assessment must be consistent with the guidelines set down in the Q Manual,
which is the faculty's student guide for producing quality work on time. Copies of this manual can
be purchased at the bookshop or accessed online at https://www.monash.edu/business
/5931328906e0c/pdf_file/current-students/qmanual.pdf
Recommended resources
Alsop, R. (2008). The Trophy Kids Grow Up. CA, Jossey-Bass.
Fraser, M. & Dutta, S. (2008). Throwing Sheep in the Boardroom: How Online Social Networking
Will Transform Your Life, Work and World. West Sussex, England: John Wiley.
Laudon, K. & Laudon, J. (2015). Essentials of Management Information Systems (11th edition).

England: Pearson Education Inc.
Laudon, K. & Traver, C. (2014). E-Commerce 2014: Business, Technology, Society (10th edition).

England: Pearson Education Inc.
Palfrey, J. & Gasser, U. (2008). Born Digital: Understanding the First Generation of Digital Natives.
New York: Basic Books.
Rainer, R. K. & Turban, E. (2009). Introduction to Information Systems: Enabling and Transforming

Business (2nd Edition). Singapore: John Wiley & Sons.
24
Tapscott, D. & Ticoll, D. (2003). The Naked Corporation: How the Age of Transparency Will
Revolutionize Business. New York: Free Press.
Wallace, P. (2004). The Internet In The Workplace: How New Technology Is Transforming Work.
NY: Cambridge University Press.
Zittrain, J. (2008). The Future of the Internet and How to Stop It. Yale University Press.
Journals are important sources of up-to-date knowledge on management information systems.

You are encouraged to read the following and other information systems journals to familiarise
yourself with the latest developments in management information systems areas. Relevant articles
can be found in journals such as:
• ACM Transactions on Computer-Human Interaction

• ACM Transactions on Information and System Security
• European Journal of Information Systems
• Human-Computer Interaction
• Information & Management
• Information Systems Journal
• Information Systems Research
• Journal of Computer Information Systems
• Journal of Information Technology
• Journal of Management Information Systems
• Journal of the Association for Information Systems
• Management Information Systems Quarterly
• Management Science
• MIS Quarterly
• Communications of the Association of Information Systems
• Computer Supported Cooperative Work
• Database for Advances in Information Systems
• Digital Creativity
• Electronic Commerce Research
• IBM Systems Journal
• IEEE Transactions on Systems Man and Cybernetics Part B-Cybernetics
• Information and Organisation
• Information and Software Technology
• Information Systems Frontiers
Other information
Policies
Monash has educational policies, procedures and guidelines, which are designed to ensure that
25
Monash has educational policies, procedures and guidelines, which are designed to ensure that
staff and students are aware of the University's academic standards, and to provide advice on how
they might uphold them. You can find Monash's Education Policies at:
http://www.policy.monash.edu/policy-bank/academic/education/index.html
Student Academic Integrity Policy

www.monash.edu/__data/assets/pdf_file/0004/801841/Student-Academic-Integrity-Policy.pdf
Special Consideration
For information on applying for special consideration, please visit: http://www.monash.edu/exams
/changes/special-consideration
Graduate Attributes Policy

http://www.monash.edu/policy-bank/academic/education/course-governance-and-design/course-
design-policy
Student Charter
www.monash.edu/students/policies/student-charter.html
Student Services
The University provides many different kinds of services to help you gain the most from your
studies. Further information is available at www.monash.edu/students
You can also access important information from the Faculty of Business and Economics current
students page https://www.monash.edu/business/current-students
English Connect provide services to improve and develop your language skills with
programs, including online English Connect Grammar Resources, Let’s Chat conversational and
oral skills group sessions, classes on oral presentation and public speaking skills (Speaking with
Confidence) and grammar for academic English (Polish Up Your Grammar). Peer Support (one on
one service) runs out of the Library and is to assist you with written assignments. You can register
or gain more information at http://www.monash.edu/english-connect
Monash University Library

The Monash University Library provides a range of services, resources and programs that enable
you to save time and be more effective in your learning and research.
Go to http://www.monash.edu/library or the library tab in my.monash portal for more information.
Disability Support Services

Students who have a disability, ongoing medical or mental health condition should contact
Disability Support Services.
26
Disability Support Services also support students who are carers of a person who is aged and frail
or has a disability, medical condition or mental health condition.
Disability Support Services will assess each student and recommend reasonable adjustment to
teaching and assessment practices.
For within semester assessment activities, it is the students responsibility to provide confirmation
of their requirement for alternative arrangements to the Chief Examiner or appropriate faculty
contact person responsible for administering the arrangements no later than two week before the
assessment.
For mid semester tests being conducted at the Caulfield Racecourse, DSS provide the
adjustments (eg larger font) and instructions to Exams Branch.
https://www.monash.edu/__data/assets/pdf_file/0004/801616/Assessment-in-Coursework-Units-
Adjustments-to-Assessment-Procedures.pdf
Students Disability Advisers visit all Victorian campuses on a regular basis.
● Australian Campus Website: monash.edu/disability

● Monash Malaysia Website: https://www.monash.edu.my/student-services/support-services
/disability-support
● Monash South Africa Website: https://www.iiemsa.co.za/disability-support/
● Email: disabilitysupportservices@monash.edu

Copyright © Monash University 2020. All rights reserved. Except as provided in the Copyright Act 1968, this work may
not be reproduced in any form without the written permission of the host Faculty and School/Department.
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Flexible delivery in Semester 1 2020

● produces innovative solutions to problems

2. be a responsible and effective global citizen who:

● engages in an internationalised world

Unit learning outcomes

3. apply principles of management thought and practice in a simulated, competitive business

4. define components of competitive intelligence and practice competitor analysis

Week Activities Assessment

0 No activities No formal assessment or activities are

1 Information Systems in Global Business Tutorial 1

2A, Global eBusiness and Collaboration; Tutorial 2

3 Ethical and Social Issues in Information Tutorial 3

4 IT Infrastructure and Emerging Technologies Tutorial 4

5 Business Intelligence: Database and Tutorial 5

6 Telecommunications, Internet, and Wireless Tutorial 6

7 Securing Information Systems (Chapter 8 of Tutorial 7

8 Enterprise Applications (Chapter 9 of Tutorial 8

9 E-Commerce (Chapter 10 of prescribed text) Tutorial 9

10 Managing Knowledge (Chapter 11 of Tutorial 10

12 Reflection, Revision and Exam Preparation Tutorial 12

SWOT VAC No formal assessment is undertaken

Examination period LINK to Assessment Policy: http://policy.

Within semester assessment: 100%

Assessment task Value Due date

Assignment 1 – Strategic 30% 8 April 2020 (Wednesday, before 5:00pm Kuala

Return of final marks

There is no hurdle in this unit.

Assessment task title: Assignment 1 – Strategic Systems Analysis

Release date: 21 March 2020

Section 1 Company Background

1. Introduce the background of the selected company.

Section 2 Strategic Systems Analysis

Estimated return date: 30 April 2020

1 Section 1 Company Background 10

2 Section 2 Strategic Systems Analysis 60

4 Format, Reference and Appendix 10

Total Mark 100

Total Mark of Assignment 1 (Convert 100 marks into 30%) 30%

Submission details: Documentation (Format, Reference and Appendix) and Report Submission:

Assessment task title: Assignment 2 - Case Studies

Group 1: Tutorial 3 and Tutorial 12

Table 1: Tutorial, Group and Presentation Tasks

No Presentation Tasks Tutorial and

1 Discussion Questions on Grab Holdings Inc. Tutorial 3

2 Discussion Questions on Google. (Refer to Tutorial 4) Tutorial 4

3 Discussion Questions on Apple Inc. (Refer to Tutorial 5) Tutorial 5

4 Discussion Questions on Facebook. (Refer to Tutorial 6) Tutorial 6

5 Discussion Questions on IBM. (Refer to Tutorial 7) Tutorial 7

6 Discussion Questions on Microsoft Corporation. Tutorial 8

7 Discussion Questions on Huawei Technologies Co. Ltd. Tutorial 9

8 Discussion Questions on McAfee LCC. (Refer to Tutorial 10) Tutorial 10

9 Discussion Questions on SAP. (Refer to Tutorial 11) Tutorial 11

10 Discussion Questions on Tencent. (Refer to Tutorial 12) Tutorial 12

Table 2: Guidelines for Presentation

Table 3: Guidelines for Individual Report

No Guidelines for Individual Report Individual

1 Company A: Grab Holdings Inc. (10 marks) Group 1

2 Company C: Google (10 marks) Group 2

3 Company E: Apple Inc. (10 marks) Group 3

4 Company G: Facebook (10 marks) Group 4

5 Company I: IBM (10 marks) Group 5

No Criteria Marks Marks