Importance of Good

Communication at the
Workplace
https://www.incorp.asia/hr/importance-of-good-
communication-at-workplace/

Communication in the workplace is very important for

companies to work efficiently and be productive.
Employees can experience increased morale, productivity
and commitment if they can communicate up and down a
company’s communication chain. Employers who spend
time and energy to create open communication lines will
quickly create trust among employees, resulting in
productivity, performance and overall morale. At the same
time, employees who communicate effectively with their
colleagues, managers and customers continue to be
valuable assets to a company.
Poor communication in the workplace will inevitably lead
to non-motivated staff that can begin to question their
confidence in their skills and organizations.
The importance of strong communication runs deep within
the workplace. Five important reasons include:

Innovation
When employees
have the opportunity
to express their ideas
openly, they are more
likely to present their
ideas without fear of
ridicule or retaliation.
Innovation is highly
dependent on this,
and an organization that promotes communication is more
likely to be innovative.

Growth
Communication
can be seen
internally and
externally. By
associating
yourself internally
and by
establishing strong
communication
lines, you ensure
the consistency of the externally delivered message. Each
growth project is based on solid communication and the
fact that all internal or external stakeholders are on the
same page.

Effective
Communication
When executives are
strong
communicators, they
can better manage
their teams. When
you are a strong
communicator, it is
much simpler to
delegate activities, manage conflicts, motivate and build
relationships (all important responsibilities of an
administrator). Effective communication not only talks to
people, but give them the opportunity to talk to each other.
Strong communication channels are essential.

Team Building
Creating effective
teams requires
communication and
mutual cooperation.
You will be effective in
building effective
teams by
implementing effective
strategies such as
those listed below to
improve communication. This will increase morale and
employee satisfaction.

Giving A Voice
to All
As mentioned
earlier, employee
satisfaction can be
very much
dependent on their
having a voice and
being listened to,
whether it is in
regards to an idea they have had or about a complaint
they need to make. Consolidated communication lines
should enable everyone to communicate freely with their
colleagues, peers and superiors at any level
In.Corp does an Employee and Interdepartmental survey
every year and tries to implement at least 70% of the
changes/recommendations suggested by the employees.

How can you improve the

communication of your
workplace?

In the following, we explain some of the key areas where

organizations can enhance and improve communication
between their teams.

• Include everyone: make sure that the communication

lines are always open. Search and actively promote
progress reports and project updates. This is
especially important when it comes to remote
personnel.

• Listen and show empathy – Communication is a two-way

process and if you don’t listen and don’t encourage
dialogue with the other party, no job or person can
survive for a long time. Listening shows respect and
allows you to become familiar with extraordinary
problems that you may have to solve as an employer.

• Define Objectives and Expectations – Managers should

provide clear and accessible goals for teams and
individuals that define exactly what is required for a
 particular project and that all of the team is aware of
the objectives of the project, the department and the
workplace as a whole.

• Send your message clearly – Make sure your message

is clear and accessible to the intended audience. To
do this, it is important that you speak clearly and
politely – to convey your message clearly without
confusion or offence.

Choose your medium carefully – Once you’ve created

your message, you need to make sure it’s in the best
possible format. While face-to-face communication is the
best way to build trust with employees, it is not always an
option. Take time to decide if the information provided on
a printed copy works better than an email or whether a
general note is sufficient.