Competitor prices: CLP £1,895.00 (ex.

VAT) for four days

Others range £ 1600 - £ 900
Cheapest approx £ 900 (ex.vat) for 4 days

CISCO CCNA-Voice

PROS= basic VoIP grounding, good for Cisco Certification, real world examples
and more detail than as required for CCNA-Voice Exam (if time permits)

CONS= very much Cisco propriety (CME, CUE, SBCS/UC520, Cisco IP Phones,
SCCP)

Overview

This training will prepare you for the CCNA-Voice Exam (640-460
IIUC) and as a step towards the CCVP

KCC FLEX training allows the ultimate control in your training

schedule. Training can be split into weekdays or weekends and
time can be taken between training to suit your requirements
and/or review the material. Classes are limited to a maximum of
five students and students are graded into classes to ensure equal
ability groups = minimum delays. Students have dedicated
equipment and do not need to share PC, routers and switches.
Training is conducted in modern office environments or training
rooms with air conditioning and refreshments/lunches are provided.

The Instructors are of ‘CCIE level’ with over 10 years experience in

the real world, not only to teach to achieve certification, but also to
teach to improve practical and ‘on-the-job’ abilities.

In this training you will interconnect voip networking devices, test

and modify scenarios, diagnose and repair faults and practice
configuration changes. You will become familiar with Cisco VoIP
products and protocols.

The instructor will have recently taken and achieved >90% on the
certification associated with this training and will verify you have
the knowledge required to pass the certification.
Pre-Requisites - CCNA or ICND part #2 or previous
CCNA/CCENT FLEX training. You should also be very familiar with
networking topics such as TCP/IP, IP configuration, the OSI &
TCP/IP models, and be proficient at calculating ip addresses, masks
and sub-nets.

Target Audience - System Engineers, Network Engineers, Design

Engineers wishing to ‘finish-up’ ready for the certification exam.
This is not recommended for folks new to networking !

Objectives

At the end of the course you will be able to;-

• Install, configure and troubleshoot a small VoIP network

• Explain components of Cisco Unified Communications system
• Describe traditional telephony systems
• Describe the basic operation, protocols, components involved
in a VOIP call and configure a voip gateway
• Implement Cisco Unified Communications Manager Express to
support a single small site
• Install Cisco Unity Express, configure Cisco Unity Express Auto
Attendant and troubleshoot Cisco Unity Express.
• Describe and implement the Cisco Smart Business
Communications System using the Cisco Configuration Assist

MORE DETAILED CONTENT

Cisco Unified Communications Systems

Cisco Unified Communications System

Understanding Cisco Unified Communications Applications

Traditional Telephony Operations

Understanding Traditional Telephony

Analogue Circuits

Digital Circuits
VoIP Fundementals

Understanding Packetization

Introducing VoIP Signalling Protocols

Implementing VLANs, Trunks and Inter VLAN Routing

VTP Reminder

Preparing the Network to Support Cisco Unified Communications

Connecting a VoIP System to a Service Provider Network

Understanding Call Setup and digit Manipulation

Describing QoS

Cisco Unified Communications Manager Express Implementation

Introducing Cisco Unified Communications Manager Express

Defining Ephone-dn and Ephone

Configuring Cisco Unified Communications Express Manager to Support Endpoints

Implementing Basic voice Features

Maintaining a Cisco Unified Communications Manager Express System

Cisco Unity Express Implementation

Introducing Cisco Unity Express

Implementing Cisco Unity Express

Cisco Smart Business Communications System Implementation

Introducing the Cisco Smart Business Communications Systems

Implementing the Cisco Smart Business Communications Systems Voice Features

Implementing Additional Cisco Smart Business Communications Systems Features

Maintaining a Cisco Smart Business Communications Systems

PASS THAT 640-460 CISCO EXAM !