Isaac Roldan Moton

Salesforce Developer

#26 Legislative St. Brgy. Batasan Hills, Quezon City 1126

+639178409224 / 0275774084

isaacmoton@yahoo.com / irmoton@gmail.com

SKILLS

• Salesforce Development
o Lightning Development/ Aura/ LWC
o Visualforce Page
o Apex Coding
• Salesforce Automation
o Trigger
o Process Builder
o Lightning Flow
• Web Programming and Database
o HTML/CSS/Javascript/Jquery
o MySql/SQL Server
• Other Technical Skills
o Android Programming
o PHP
o AngularJS
o Bootstrap
o DataTable
o Cisco Networking
• Operating System
o Ubuntu, Linux, Windows, Kali, Android

WORK HISTORY

• Intern Engineer (July 04, 2016 - November 04, 2016)

o SmartPower Solution
o Unit 304 , 3rd floor,231 Ermin Garcia Ave. ,
 o SmartPower Solutions Corporation was formally established in April 2014 by a group of engineers
who are specialists in the field of electrical consulting with vast experiences and knowledge in
providing energy solutions to various industries. SmartPower’s advocacy is to help and empower
customers to improve their competitiveness through innovative, effective, practical, and cost
efficient energy solutions, products, and services. Regardless of the type of industry or project
complexity, SmartPower Solutions offers customized and collaborative solutions to its customers.
Our vision, mission and core values are the cornerstone that clearly defines our purpose and
commitment as an engineering consulting company, who we are and what we stand to believe.
With these principles, we continue to be excellent, honest and fair in all our endeavors to give
value to our customers and stakeholders. We are a customer-centric company and we value our
customers more than anything because they give us the opportunities to meet their
requirements and manage their expectations. Duties and Responsibilities: Committed in
providing electrical engineering consultancy and services, capitalizing on its unparalleled industry
knowledge and experience, flexibility, and responsiveness to customers’ business needs.
Depending on customers’ goals, we provide tailor-fit and customized solutions without
compromising on quality, reliability, functionality and cost of projects.
• Level 3 CSR (November 08, 2016 - February 01, 2017)
o IBEX Global Solutions
o 5th Floor, Shaw IT Center, Nueve de Pebrero C
o Job Description: Customer service about billing concern, technical issues, sales. Catering the
services about internet, cable, home phone, home security alarm, wireless mobility. Customer
Service Representative is responsible for meeting the revenue quota while providing excellent
customer service to customers.
▪ Handles customer questions, complaints, and billing inquiries, including disputes and
adjustments, with the highest degree of courtesy and professionalism to resolve
customer issues with one call resolution
▪ Probe and discover the needs of the customer and recommend the appropriate service
using features and benefits
▪ Meet sales quota and service objectives in a fast-paced call center environment
▪ Consult with customers to recommend and sell a variety of products and services to
meet the customers’ needs
▪ Provide customers with a positive sales and service experience
▪ Interact with multiple online systems while speaking with customers
▪ Adherence to IBEX Global Philippines company policies and work standards
• Associate Software Engineer (April 24, 2017 - August 31, 2017)
o Accenture
o Uptown Taguig
o Training: Bootcamp for 1 month studied SAP SD - Sales and Distribution
▪ Project: Data analyst in real estate project (CAPITALAND) using BODS SAP
• Programmer (September 18, 2017 - February 23, 2018)
o Mansfield International, Inc.
o 2/F, Arete Square Congressional Ave., Q.C.
o Detailed Job Description:
▪ Corrects errors by making appropriate changes and then rechecking the program to
ensure that the desired results are produced.
▪ Conducts trial runs of programs and software applications to be sure they will produce
the desired information and that the instructions are correct.
▪ Compiles and writes documentation of program development and subsequent revisions,
inserting comments in the coded instructions so others can understand the program.
 ▪ Writes updates and maintains computer programs or software packages to handle
specific jobs, such as tracking inventory, storing or retrieving data or controlling other
equipment.
▪ Consults other departments to clarify program intent, identify problems and suggest
changes.
▪ Performs or direct revision, repair or expansion of existing programs to increase
operating efficiency or adapt to new requirements.
▪ Writes, analyzes, reviews programs using workflow chart and diagram and applying
knowledge of computer capabilities, subject matter and symbolic logic.
▪ Investigates whether networks, workstation, the central processing unit of the system,
and/or peripheral equipment are responding ding to a program’s instructions.
▪ Prepares detailed workflow charts and diagrams that describe input, output and logical
operation and convert them into a series of instructions coded in a computer language.
▪ Performs system analysis and programming tasks to maintain and control the use of
computer systems programmer.
▪ Consult and assists computer operators or system analyst to define and resolve
problems in running computer programs.
▪ Assigns, coordinates and reviews work and activities of programming personnel.
▪ Collaborates with computer manufacturers and other users to develop new
programming methods.
▪ Trains subordinates in programming and program coding.
▪ Performs other tasks that may be assigned by Management from time to time.
• Salesforce Technical Consultant (Mid-Level) (March 04, 2018 - January 31, 2020)
o ThirdPillar Business Application and Consulting
o 3rd flr Corinthian Plaza, 121 Paseo de Roxas
o Detailed Job Description:
▪ Responsible for creating groundwork solutions for Salesforce Engagements and leading
teams in end to end implementation activities.
▪ Work closely with Porject Manager. Understand the overall solution design, and
responsible to refining use cases/user stories as well as documentation of requirements,
building out the declarative aspects of the solution.
▪ Responsible for creating/defining/documenting the groundword declarative
configuration of the solution design.
▪ Saleforce Developer/Admin
• Apex
• Javascript
• HTML5
• Soql
• Lightning/SLDS
• API
• Admin Configuration
▪ Delivered front-end and back-end architecture and functionality by translating
development requirements
▪ Managed client applications through web services with SOAP protocol and REST
architectural style
▪ Employed extract-transform-load (ETL) tool to migrate information from one database
to another
 ▪ Supported existing integrated platforms and new integrations using third-party
integration tools to enhance business processes and operations
▪ Developed and documented test cases and scenarios for Salesforce platform
▪ Checked processes and assessed communications within CRM systems for efficiency
▪ Determined integration frequency, methods and specifications such as inputs and
reports
▪ Controlled adaptability of all APIs and integration
▪ Tested functionality, performed debugging and carried out modifications to conduct
quality checks
▪ Updated programs as per user needs and developed codes that were in accordance to
specifications
▪ Evaluated data use and mapped to integration requirements to support business
objectives
▪ Monitored and maintained backup and recovery plans, best practices and versioning
processes
▪ Crafted modules, interfaces and applications through native Salesforce development
▪ Administered, supported and monitored databases by proactively resolving database
issues and maintaining servers
▪ Wrote and maintained technical and functional specifications to document database
intentions and requirements
▪ Created and implemented database designs and data models
• Salesforce Developer (February 1, 2020 – May 1, 2020)
o Out in the Clouds
o Level 2 | 240 Chapel St Prahran 3181 AUS
o Job Description:
▪ Setup a Salesforce Org
▪ Create Fields on Standard/Custom Objects
▪ Design Object Relationship Base on Business Requirements
▪ Standard and Custom Page Layout Design (Classic or Lightning)
▪ Compact Layout Design
▪ User Roles & Permissions Sets Setup
▪ Validation Rule Creation
▪ Automation (Process Builder, Workflow Rules, Lead Assignment Rules, Case Assignment
Rules, Triggers APEX), Flows
▪ Integrations & Apps
▪ Data Imports Reports and Dashboards
▪ PROJECTS IN OITC:
• Nanosonics
• DelayPay
• Ragged Mountain
• Lock Slash
• Elita
• Lab Group
• PukaUp
• Lex Medicus
• Nova
 EDUCATION

• Bachelor of Science in Computer Engineering (2016)

o Technological Institute of the Philippines (Quezon City)

CERTIFICATION

• Certified Salesforce Platform Developer 1

o Date: September 13, 2019
o Credential ID: 20452734
o https://trailhead.salesforce.com/credentials/certification-detail-
print?searchString=DAYTR9O5RuTcbsPQT+IyApeqEjC6fQQ+1OepWjwEiaz8dMhhmh6LQ
ZN63vp2qf7A

REFERENCES

• Engr. Cris Paulo Hate

o Instructor
o Technological Institute of the Philippines Quezon City
o Cris.hate@yahoo.com
o 639065870712
• Jenivieve Cariño
o Security Support Coordinator
o Accenture
o jenjencarino@gmail.com
o 09172512583
• Jerome De Jesus Sucgang
o Salesforce Admin
o Stefanini
o Jerome_sucgang13@yahoo.com
o 09173177870