The World’s Most

Important Gathering of
Supply Chain Leaders
Leading the Decade: Creating and Sustaining
Excellence in the Supply Chain

hoT ToPICS
Supply Chain Strategy and Transformation

Metrics and Performance Management

Supply Chain Planning

Supply Chain Segmentation

Cost-to-Serve

10 – 11 September | London, UK
gartner.com/eu/supplychain

SAVE €400
Register by 11 July 2014
 Leading the Decade:
Creating and Sustaining
Excellence in the Supply Chain
Drive supply chain innovation to drive enterprise growth
The role of the supply chain has changed dramatically over the past 10 years, emerging as an
important contributor to business value, competitive differentiation and enterprise growth. For
the next decade, supply chain leaders must recognize and act on new opportunities as they
emerge, embracing innovation to create and sustain higher levels of agility, efficiency and cost
savings. Join over 350 of your peers for the Gartner Supply Chain Executive Conference 2014,
10 - 11 September, in London.
You and your leadership team will learn how to:
• Create a new approach to supply chain transformation built on leading-edge concepts and
next-generation technologies
• Sustain supply chain innovation and competitive value by aligning with strategic business
goals and building demand-driven capabilities
• Succeed in your leadership role by driving transformation and elevating the visibility and value
of the supply chain throughout the enterprise

GARtNeR PReDIctS

Supply Chain Strategy: Gartner predicts that by 2017, 50% of

companies will implement social career marketplaces, developing
supply chain talent by digitalizing career path visibility.

Michael Burkett delivering the 2013 Supply chain executive conference keynote

Table of contents
3 What’s new for 2014
Guest keynotes
Conference tracks

4 Agenda at a glance

5 Who should attend

6 Meet the analysts

7 Solution showcase

8 Registration
Supply Chain Top 25

2 The World’s Most Important Gathering of Supply Chain Leaders

What’s new for 2014? Guest keynotes
• Fresh, new insight across three tracks, addressing new challenges that digital-
business trends and emerging markets have created Mark Jefferies
Author, The Art of Business
• Enhanced networking opportunities, starting earlier Influence
• Key research findings from the second annual Gartner Chief Supply Chain Officer
Study — we’ll identify high-priority supply chain strategies and top investments for
supply chain leaders while comparing shifts in trends and future insights Emmanuel Plazol
Corporate Head of Supply Chain,
• All-new speakers — guest keynote, case study and panel speakers L’Oreal

• Live reveal of the 2014 Gartner Supply Chain Top 25, plus a decade’s worth of
lessons learned from this research series embedded throughout the agenda
Vincent Dunne
VP, Head of International Supply Chain,
Conference tracks Shire Pharmaceuticals

A Strategy and Planning

Supply chain excellence requires cascading a strategic vision into objectives,
plans and actions, as well as optimized supply chain planning processes.
We’ll look at key findings from our 2nd annual CSCO study, the most critical
performance metrics to be monitoring, and a strategic roadmap for supply chain
technology. We’ll also help you advance your S&OP maturity, better understand
Analyst Roundtable
the future of track & trace, and have the courage to “fire your products” in a
candid look at product lifecycle management.

B Leadership and Innovation

Over the past decade, the one constant for perennially ranked Supply Chain Top
25 organizations has been tireless innovation. We’ll look at several of the hottest
innovations of today and tomorrow, including cost-to-serve, segmentation,
digital manufacturing, control towers and advanced analytics. We’ll also show
how you can elevate the visibility and value of the supply chain organization and
the roles of the supply chain team.

C Supply Chain Management

We’ll hone and expand your manufacturing and supplier management
capabilities, with a look at the future of digital manufacturing, driving your
manufacturing workforce toward continuous improvement, and using the
Supply Management Hierarchy of Metrics to improve performance. We’ll
also take you on a journey toward logistics transformation, including a frank
assessment of the pan-European distribution landscape and a 10-step program
for logistics optimization over the next decade.

“A great networking event with many

opportunities to listen, learn and discuss
supply chain issues, challenges and potential
gains for my business — excellent!”
Scot Gerry, UK Logistics Director, SIG UK Logistics

Visit gartner.com/eu/supplychain or call +44 20 8879 2430 3

Agenda at a glance*
Wednesday
10 September 2014

08:00 – 19:30 Registration

09:00 – 09:45 Gartner Keynote: Leading the Decade — Creating and Sustaining Excellence in the Supply Chain

09:45 – 10:15 Premier Sponsor Plenary

10:15 – 10:45 Networking Break and Showcase Opening

10:45 – 11:30 Guest Keynote  Emmanuel Plazol, Corporate Head of Supply Chain, L’Oreal

TRACK A TRACK B TRACK C

Strategy and Planning Leadership and Innovation Supply Chain Management

11:45 – 12:45 A Strategic Roadmap for Supply Chain Key Findings from the Gartner Chief Supply Assessing the European Distribution
Technology  Dwight Klappich Chain Officer Study  Mike Burkett Landscape  Dave Gonzalez

12:45 – 14:00 Attendee Lunch and Solution Showcase Dessert Reception

14:00 – 14:30 Solution Provider Sessions

14:45 – 15:45 Assessing Your Sales and Operations The Business Case for Supply Chain Visibility Empowering the Manufacturing Workforce for
Planning Maturity  Jan Kohler Christian Titze Continuous Improvement  Simon Jacobson

15:45 – 16:15 Refreshment Break in Solution Showcase

16:15 – 16:45 Solution Provider Sessions

17:00 – 18:00 Supply Chain Performance Measurement and Multichannel Capability to Lead the Next Use the Supply Management Hierarchy of
Metrics  Debra Hofman Decade  Tom Enright Metrics to Align Trade-Offs and Improve
Performance  Ray Barger
18:00 – 19:45 Networking Reception in Solution Showcase

19:45 – 21:45 The Gartner EMEA Supply Chain Top 25 Dinner: Top EMEA Supply Chains Revealed!
Thursday
11 September 2014

08:30 – 16:30 Registration

09:00 – 09:45 Guest Keynote  Mark Jefferies, Author, The Art of Business Influence

10:00 – 10:45 Guest Keynote  Vincent Dunne, VP, Head of International Supply Chain, Shire Pharmaceuticals

10:45 – 11:30 Guest Keynote  TBD

11:30 – 12:00 Refreshment Break in Solution Showcase

12:00 – 12:30 Solution Provider Sessions

12:30 – 13:45 Attendee Lunch and Solution Showcase Dessert Reception

13:45 – 14:45 The Future of Track and Trace and Segmentation and Cost-to-Serve: Beyond The Art of Progressive Logistics Optimization:
Serialization  Andrew Stevens and Dave Gonzalez the Fundamentals  Stan Aronow The 10 Levers for Success Over the Next
Decade  James Lisica
14:45 – 15:15 Refreshment Break in Solution Showcase

15:15 – 16:15 Demand Planning Excellence Is a Multi-Stage Case Study: Improving Performance With The New Realities of Digital Manufacturing
Journey: Characteristics of Leaders Supply Chain Analytics  Noha Tohamy Simon Jacobson and Mike Burkett
Steve Steutermann
16:30 – 17:30 Firing Your Products: Planning for Product How to Optimize Your Supply Chain Training Redefining the Strategic Role of Control
Phase-Outs  Jan Kohler and Development Investments  Dana Stiffler Towers  Dave Gonzalez and Andrew Stevens

17:30 Conference Close

4 The World’s Most Important Gathering of Supply Chain Leaders


RounDTABLES
Analyst Roundtables
Winning With Supply Chain
Customer Collaboration Steve
Steutermann
13:00 – 13:20 Gartner Magic Quadrant: Supply Chain Planning Systems of Record Amber Salley
Structuring Supply Chain
Organizations
Jane Barrett
The Myths and Realities of Big
Data and Analytics Noha Tohamy
12:45 – 13:05 Gartner Magic Quadrant: Warehouse Management Systems Dwight Klappich
S&OP Process Coordination and
Collaboration Matthew Spooner
From Product-Centric to Solution-
Centric Supply Chains — The Way
Forward Mark Atwood
Leveraging Cost-to-Serve Analysis
for Improved Supply Chain
Performance Stan Aronow
To view the most up to date agenda, visit gartner.com/eu/supplychain
Visit gartner.com/eu/supplychain or call +44 20 8879 2430
At the conference, please refer to the agenda in the event guide
provided, for the most up to date session and location information
Recruiting and Onboarding Supply
Chain Talent Dana Stiffler
Selecting Supply Chain Planning
Solutions Using Gartner's Pace-
Layering Framework
Dwight Klappich
CSCOs — How to Lead in the
Next Decade Mike Burkett
Pull Replenishment Techniques
and Benefits Jan Kohler
Beyond BRIC — The Future of
Emerging Markets Ken Ruggles
Achieving Stage 4 Maturity in
Supply Chain Planning
Amber Salley
WoRKShoPS
Interactive Sessions
14:30 – 16:00
Conquering the Basics of Supply
Chain Segmentation Stan Aronow
16:30 – 18:00
Beyond Lip Service — Building
Collaborative Models in Healthcare
Eric O’Daffer and Andrew Stevens
13:30 – 15:00
Frameworks and Insights for the
Personal Development of Supply
Chain Leaders Dana Stiffler
*Correct as of 21 May 2014.
Who should attend?
Chief supply chain officers and
other senior operations executives:
• Supply chain strategy and innovation
executives
• Demand and supply planning
executives
• Sourcing and procurement executives
• Manufacturing executives
• Distribution and logistics executives
• Supply chain IT executives
• Centers of excellence supply chain
executives
Events Navigator
Build and customize your agenda online
using the new Gartner Events Navigator.
Click on the “Agenda” tab on
gartner.com/eu/supplychain (mobile
app also available).
Follow and connect with us:
Stay in touch with more than 3,000
executives in our LinkedIn group
year-round: Gartner Supply Chain
Top 25
#GartnerSCC
5
Meet the supply chain analyst team
We’ve identified our analyst team by role, industry and focus area to help you plan in advance who to meet with at the
conference this September.

Supplier Management and Manufacturing

Ray Barger Jr Simon F. Jacobson Andrew Stevens

Research Director Research VP Research Director

FocUS AReAS: Industrial; aerospace and defense; supplier FocUS AReAS: Manufacturing strategy and architecture; FocUS AReAS: Supply chain management; enterprise application
management; lean supply chain aligning manufacturing and supply chain performance; quality suites and eRP; It cost optimization; supply chain transformation
management; environmental, health and safety and enablement; demand-driven value network orchestration

Supply Chain Top 25 Performance Metrics

Stan Aronow Jane Barrett Debra Hofman

Research VP Group Vice President Research VP

FocUS AReAS: High-tech and semiconductor; supply chain FocUS AReAS: Industrial and automotive; supply chain strategy FocUS AReAS: Supply chain top 25; supply chain excellence;
business and It strategy; cost management and organization design; sales and operations planning supply chain metrics and benchmarking

Supply Chain Planning Supply Chain Innovation

Jan Kohler Amber Salley Michael Burkett

Research Director Principal Research Analyst Managing VP

FocUS AReAS: consumer products; sales and operations planning; FocUS AReAS: Supply chain management strategy; supply chain FocUS AReAS: New product introduction; product life cycle
inventory strategies; supply chain complexity; supply planning; pull performance management; sales and operations planning best management; new product innovation
replenishment practices

Noha Tohamy Mike Uskert

Research VP

FocUS AReAS: Demand management; inventory optimization FocUS AReAS: consumer products; supply chain strategy, sales
and network design; supply chain risk management; sales and and operations planning; supply planning and VMI
operations planning

Strategy and Leadership Logistics and Distribution

Mark Atwood Eric O’Daffer C. Dwight Klappich

Managing VP Research VP Research VP

FocUS AReAS: Industry value chain; healthcare and life sciences; FocUS AReAS: Healthcare providers and life sciences; supply FocUS AReAS: Supply chain management strategy; supply chain
consumer packaged goods; retail; high tech; industrial and process chain best practices; value analysis; logistics strategies; vendor performance management; sales and operations planning best
chemical management and contracting practices

Ken Ruggles Steven Steutermann James Lisica

Managing VP Managing VP Research Director

FocUS AReAS: Automotive; industrial/discrete; supply chain FocUS AReAS: consumer products; supply chain strategy; FocUS AReAS: transportation and distribution; global logistics;
strategy; sales and operations planning; inventory optimization demand and trade promotion management; downstream data APAc 3PLs

Dana Stiffler Christian Titze

Research VP Research Director

FocUS AReAS: Supply chain talent and organizational issues; FocUS AReAS: Supply chain management; enterprise application
supply chain outsourcing strategies; supply chain university suites and eRP; It cost optimization; supply chain transformation
programs and enablement; demand-driven value network orchestration

Book your complimentary, private analyst one-on-one session to discuss opportunities and/or challenges. Reserve your
meetings when they open for registration on 14th August using Gartner Events Navigator at ab.gartner.com/scce5

6 The World’s Most Important Gathering of Supply Chain Leaders

Solution showcase Sponsorship opportunities
Develop a “shortlist” of technology providers who can meet your particular needs. For further information about sponsoring this event:
We offer you exclusive access to some of the world’s leading technology and service Telephone: +44 1784 267456
solution providers in a variety of settings. Email: european.exhibits@gartner.com

Premier sponsors

e2open is a leading provider of cloud-based, on-demand software solutions enabling enterprises to
procure, manufacture, sell, and distribute products more efficiently through collaborative planning and
execution across global trading networks. enterprises use e2open solutions to gain visibility into and
control over their trading networks through the real-time information, integrated business processes,
and advanced analytics that e2open provides. e2open customers include celestica, cisco, HGSt, HP,
IBM, Lenovo, L’oréal, LSI, Motorola Solutions, Seagate, and Vodafone. www.e2open.com
Quintiq’s supply chain planning and optimization (ScP&o) platform enables enterprises to improve
efficiency at every stage of the supply chain. It powers planning and optimization of personnel,
resources, and processes across all planning horizons. Many of the world’s largest, most successful
enterprises rely on Quintiq to achieve their business goals. www.quintiq.com

Platinum sponsors

centiro is a leading edge developer of software for logistics and
transportation. We offer software and cloud-based solutions
for carrier Management and Supply/Demand chain process
management. www.centiro.com
Gt Nexus provides the cloud-based collaboration platform that
leaders in nearly every sector rely on to automate hundreds of
supply chain processes on a global scale, across entire trade
communities. www.gtnexus.com
Kewill is a leading provider of supply chain execution software
solutions, with a focus on multimodal transportation management
for enterprises and logistics service providers to manage the
movement of goods and information around the globe. Kewill has
over 7,000 customers around the world including DHL, Hankyu
Hanshin, UPS, and tNt. www.kewill.com

Kinaxis delivers cloud-based ScM and S&oP solutions for discrete
manufacturers and brand owners with complex supply chain
networks and volatile business environments. RapidResponse’s
configurable service solutions encompass a full spectrum of supply
chain related business processes, including such functions as:
S&oP, supply and capacity planning, demand planning, inventory
management and supplier collaboration. www.kinaxis.com
Logility is a provider of supply chain solutions that help companies tata consultancy Services is an It services, consulting and
realize substantial bottom-line results in record time. Logility business solutions organization that delivers real results to global
Voyager Solutions provide supply chain visibility; demand, inventory business, ensuring a level of certainty no other firm can match.
and replenishment planning; sales and operations planning www.tcs.com
(S&oP); supply and inventory optimization; manufacturing planning
and scheduling; transportation planning and management; and
warehouse management. www.logility.com

Silver sponsors

Amber Road is the leading provider of Global trade Management Delaware consulting and Acorn Systems are the global specialists Leading edge logistics software from ehrhardt + Partner, Germany,
solutions that optimize global supply chain visibility and manage in cost-to-serve analytics. our advanced profitability and cost driving efficiency, quality, reliability and customer satisfaction in
trade compliance. www.amberroad.com management solutions drive better business decisions. and around warehousing across the world.
www.acornsys.com www.delawareconsulting.com www.ehrardt-partner.com

every Angle is out-of-the-box SAP add-on software. It makes Liaison technologies specialise in providing both on-premise LLamasoft provides software and expertise to design and improve
business analytics easy for SAP and provides business users with and cloud-based data integration solutions and consultancy to supply chain network operations. Supply chain Guru® is the
self-service BI. www.everyangle.com meet highly complex transformation and supply chain integration leading supply chain design application. www.LLamasoft.com
challenges at a cost that is unrivalled. www.liaison.com

oM Partners is a software and consulting company delivering Supply ProcessWeaver offers a complete multi-carrier/multi-modal Steelwedge is the leader in cloud-based Sales and operations
chain Planning Solutions for Mill Products (paper and packaging, transportation Management Solution emphasizing visibility throughout Planning (S&oP) and Integrated Business Planning (IBP) software
metals, floor coverings...) and Semi Process industries (chemicals, the entire inbound/outbound process along with freight auditing and for the world’s largest manufacturing companies.
pharmaceuticals, consumer products...). www.ompartners.com analytics and mobile functionality. www.processweaver.com www.steelwedge.com

Media partners

SCM
SUPPLY CHAIN
MOVEMENT

Visit gartner.com/eu/supplychain or call +44 20 8879 2430 7

The World’s Most Important Team Attendance
Gathering of Supply Chain Leaders Gartner Events has designed an experience
that will help teams of 4 or more maximize
their Summit experience while on-site and
10 – 11 September  |  London, UK  |  gartner.com/eu/supplychain long after the event concludes.
Benefits
Registration • Team meeting with a Gartner analyst
(end-users only)

3 Easy Ways To Register • Complimentary meeting space (based on

team size, terms and conditions apply)
Web: gartner.com/eu/supplychain • Optional team meeting(s) with select
executives from vendor organizations
Email: emea.registration@gartner.com
• Discounts on registration rates
Telephone: +44 20 8879 2430
Team Discount Offers:
• 4 for the price of 3
Pricing subject to change
• 7 for the price of 5
Early-bird price: €2,150 + UK VAT (offer ends 11 July 2014) • 10 for the price of 7
Standard Price: €2,550 + UK VAT To register a team please email
EMEA.TeamSend@gartner.com or contact your
Public Sector Price: €2,000 + UK VAT Gartner Account Manager.
Please note that teams must be
Gartner Clients registered at the same time and we
can only guarantee availability of team
A Gartner Supply Chain ticket covers both days of the Conference. Please note that benefits if the team is registered at least
Gartner summit, Catalyst or Symposium/ITxpo tickets cannot be used. Contact your three weeks in advance of the event.
account manager or email emea.events@gartner.com to register using a ticket.

Celebrate the 10th anniversary of

the Gartner Supply Chain Top 25!
Wednesday 10 September, 19:45 – 21:45

Get a firsthand look at outstanding supply chain innovation and best practices from leading organizations around the
world — including the live reveal of top-performing EMEA supply chains at our 2014 Gartner Supply Chain Top 25 dinner.

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