Hospital Front Office & Billing Executive Course Objective and Curriculum
The Hospital Front Office & Billing Executive Course has been designed to cater to the
growing need for trained billing executives in healthcare facilities. They are trained to
recognise medical terminologies, abbreviations and diagnoses. They are also trained to work
on hospital information systems for real time online billing and hospital operation work.
The Hospital Front Office & Billing Executive course curriculum covers the following
topics:
Organisation of a hospital and its departments
Basic human anatomy & physiology
Hands-on training on HIS
Handling of medical insurance holders
Process flow of a patient
IPD billing flow
Medical terminologies and abbreviations
Procedures carried out by different departments
Handling of cash paying patients
Handling of patients referred by CGHS & ECHS clinics
OPD billing flow
Handling stress and difficult situations
JOB/WORK LOCATION
Hospitals
Nursing homes
Clinics
Front office in related fields
DESCRIPTION
Greets patients and visitors, in person or on the telephone
Prepares treatment and admission slips of patients
Responsible for front-office activities, operations and maintenance
Guides patients and visitors towards the different departments
Prepares bills after checking the entire treatment records
VERVIEW – HOSPITAL FRONT DESK
COORDINATOR
The Hospital Front Desk Coordinator oversees the
administrative duties of the facility. They are responsible for
moving the patients through the registration and checkout
process. Hospital Front Desk Coordinator ensure that all
procedures, from pulling the correct patient files to charting
insurance information, are closely followed so that the
medical team can concentrate on the well-being of the
patients. Hospital Front Desk Coordinator interacts with
back-office personnel and helps out in the back office area if
needed. They will be able to operate various Healthcare
Software Applications. They will also develop the basic skills
(Basic Life Support & First Aid) necessary to deal with a
medical emergency.
This course helps individuals to acquire all the necessary set
of skills and knowledge. Post completion of the course,
students receive the Hospital Front Desk Coordinator
Certification and get easy placement opportunities across
India.