6603 University Dr S

Omaha, Ne 68132
(402)-682-2644
palmer.renee32@gmail.com

Andrea Palmer

Professional Summary:

I am an experienced professional with strong leadership and relationship-building skills. I am

also a goal-oriented individual with a pleasant personality and a tenacity that knows no
restrictions. I pride myself on being a meticulous worker, excellent at juggling multiple tasks and
working under pressure. I would love to contribute my talents to the success of anything I choose
to be a part of. I am fascinated with learning new things and seeing progression within myself
and my skill set.

SKILLS
● Self-motivated
● Extremely organized
● Team leadership

● Strong verbal communication

● Conflict resolution
● Skilled in Word Processing &
Google docs and slides

WORKFORCE EXPERIENCE

Subway,Bellevue - Shift leader, opener, and closer

September 2016- September 2018

● Assigned daily tasks to employees and monitored activity and task completion.
● Ensured a safe working environment by following all safety procedures, policies
and regulations.
 ● Coached team members in techniques necessary to complete job tasks.
● Recommended new menu items to customers, resulting in a return of business
● Processed cash and credit payments rapidly and accurately.
● Trained 15 new employees within my 3 year period of employment
● Monitored cash drawers in multiple checkout stations to ensure adequate cash
supply.
● Participated in physical inventory counts
● Fostered a positive work environment by consistently treating all employees and
customers with respect and consideration.
● Cultivated a customer-focused shopping environment by greeting and responding to
all customers in a friendly manner.
● Routinely answered customer questions regarding merchandise and pricing.
● Preserved a perfect attendance record for 12 months.

OMAHA STEAKS
October 2018- current

● Organized store merchandise racks by size, style and color to promote visually
appealing environment.
● Answered customer questions about product availability and shipment times.
● Answered customer telephone calls promptly and in an appropriate manner.
● Responded to all customer inquiries thoroughly and professionally.
● Implemented new working processes that delivered continued improvements.
● Established open and professional relationships with team members which helped
resolve issues and conflicts quickly.

EDUCATION

Bellevue West High School,Bellevue— Diploma

Graduation year- 2018

University of Nebraska at Omaha— Pre-nursing program

Expected Graduation year- 2022

Other Attributes of Character

1. Tutored middle schoolers during summer programs
 a. Lesson Implementation Met all assigned learning goals through the
implementation of interactive learning tools
2. Babysitting
a. Formed bonds with children of varying ages and their family members
3. Volunteering
a. Participating in community outreach through various clubs in college and
outside of school with my friends and family
4. School and community involvement
a. Member of Black student Union and Sisterhood organization on UNO campus