1 What three things are included in a logical topology document? (Choose three.

)
the location of cables, computers, and other peripherals
the path that the data takes through a network
the wireless signal coverage area
the wiring closet and access point locations
the device names and Layer 3 addressing information
the location of routing, network address translation, and firewall filtering

2 What is the term for the location at the customer premise where the customer network physi
connects to the Internet through a telecommunications service provider?
backbone area
point of presence
network distribution facility
intermediate distribution frame

3 What does the use of redundant network components supply to a network?

scalability
manageability
compatibility
reliability

4 Which device has the ability to break up broadcast and collision domains?
repeater
hub
router
switch

5 A manufacturing company is in the process of a network upgrade. Which two procedures de

selection and design phase components of the upgrade process? (Choose two.)
Bring the network into service.
Create and test prototypes.
Monitor the operation and record changes.
Identify and address the weaknesses of the design.
Compare the user experience with the goals in the documentation.

6 What must be added when a network expands beyond the coverage area of the current
telecommunications room?
MDF
POP
IDF
IXP

7 It is said that the goal for availability of a communications system is "five-9s". What is meant
A down time of .00001% is unacceptable.
A network needs to be available 99.999% of the time.
Five percent of all network expense covers 99% of user requirements.
 The most critical time for network availability is from 9:00 to 5:00 p.m. five days a week.
The best time to do maintenance on a network is from 5:00 p.m. to 9:00 a.m. five days a

8 Which two benefits can be gained by locating network equipment in a telecommunications c

rather than in a user area? (Choose two.)
faster communication speeds
improved physical security
more resistant to hacker attempts
centralized cable management
less electrical usage

9 Which type of cable has a solid copper core with several protective layers including PVC, bra
shielding, and a plastic covering?
STP
UTP
coaxial
fiber optic

10 What are two advantages of having ISP-managed services? (Choose two.)

do not require leasing costs for the services
predictable billing
eliminate the need for data backup
increase availability of help desk services
do not require a Service Level Agreement

11 Which three issues should be noted on the technician's site survey report? (Choose three.)
unlabeled cables
only two power outlets per wall in each room
poor physical security of network devices
horizontal cabling runs under 100 meters
lack of UPS for critical devices
two users sharing the same computer

12 A network technician is assigned to perform a site visit to a customer location to determine th

requirements for a network upgrade. In addition to the currently installed equipment inventor
other information about the hosts and networking devices should the technician obtain from
customer?
the cost of the currently installed equipment
all product keys for site license software
any planned growth anticipated in the near future
the memory requirements for installed application software

13
 Refer to the exhibit. To allow IP communication between the two networks, what type of devi
required?
hu
router

switch
access point

14 A client requires a networking device that is capable of expansion to accomodate growing ne

demands. What characteristic must this device have to meet this requirement?
ability to monitor operation and change the settings for a device
modular physical configuration
ability to manage the device remotely
ports that can be activated and deactivated

15 Why is it important to review the results of an on-site survey report with the customer before
the network design?
to inform the customer of how much time the upgrade will take
to discuss the implementation schedule for the new equipment
to verify that the report accurately describes the current network and any plans for expan
to review the new network design and discuss possible equipment upgrades and replace
16
 Refer to the exhibit. Which type of twisted pair cable is used between each device?
A=console, B=straight, C=crossover, D= crossover, E=straight
A=straight, B=straight, C=straight, D=crossover, E=console
A=crossover, B=straight, C=straight, D=crossover, E=crossover
A=console, B=straight, C=straight, D=crossover, E=crossover
A=console, B=crossover, C=crossover, D=straight, E=straight

17 Which three items are typically found in an MDF? (Choose three.)

user workstations
switches and routers
fax machines
network equipment racks
the point of presence
copier

18 When designing a network upgrade, which two tasks should the onsite technician perform? (
two.)
configure the servers and routers prior to delivery
upgrade the network operating system and all client operating systems
investigate and document the physical layout of the premises
document the final design for approval by the customer
perform a site survey to document the existing network structure

19 In what two ways will entering into a managed service agreement with an ISP for a network u
affect the costs that are incurred by the customer? (Choose two.)
Customer IT training costs will increase to enable operation of the new equipment.
The cost of hardware repairs and support will become the responsibility of the customer.
Network upgrade and maintenance costs will become predictable.
Staffing costs will increase because the customer will need to hire additional IT staff to co
the upgrade.
The company will not need to spend a large amount of money to purchase the equipmen

20 What is the benefit for a company to use an ISR router?

An ISR provides the functionality of a switch, router, and firewall in one device.
ISRs use a PC operating system for routing traffic, thus simplifying configuration and
management.
An ISR is immune to security attacks by hackers and so replaces all other network secur
measures.
ISRs make routing decisions at OSI Layer 7, thus providing more intelligence to the netw
do other routers.