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Table of Contents
Executive Summary 2
Need for Design 4
Target Audience 5
Theoretical Foundations 6
Proposed Design 8
Evaluation of Design 11
Modification for Design 12
Limitations 12
Discussion and Conclusion 13
References 14
Appendices 20
Appendix A- Needs Assessment 20
Appendix B- ADDIE Model 22
Appendix C - HPT Model 23
Appendix D - Evaluation Sheet 24
Appendix E- Link to Prototype/Snapshot of Prototype key features 26
EDID 6512: Design Project 3
Executive Summary
skills. The lack of these essential skills would lead to poor literacy skills, which would hinder
their performance in all subject areas (Rose 2006). Information obtained from the needs
assessment concluded that the teachers lack the technique and knowledge to develop proper
reading skills in the children. Good reading skills develop critical thinking, intellectual
aptitude and help pay attention to details. There is a great need to develop these attributes in
Based on the needs assessment the solution to the problem should be available to the
teacher when it is needed and it should not take away from valuable class time thus an
electronic environment, which is available to and easily accessed by each user. It would
provide training exactly when needed, and provide easy access to the information the teacher
needs (Gery 1991). Strategies and theoretical perspective provides a solitary base for an
EPSS being highly effective as a means of providing user’s timely and relevant information.
Formative evaluation, an effective way to test the prototype, provided the much-
needed feedback to make corrections in accordance with the set outcomes and goals. The
prototype was deemed a successful commercial product if developed after testing by its target
group. In employing its use, teachers who encounter students with reading difficulties can
consult the EPSS. During the class time, any information that is needed can be searched in
the EPSS and applied immediately as the EPSS increases transferability of information from
Introduction to Problem
As a child gets older, reading becomes a critical factor as they learn how to
communicate their thoughts and ideas in written form. Good reading skills help a child
expand their vocabulary and allows them to express themselves clearly and establish a good
foundation for writing documents in later years. The ability to read and write is the
foundation of all areas of learning, not only within the school curriculum but also throughout
life. It is surprising, given the number of methods for teaching and learning, that there are so
many students that have not achieved full literacy. Schools have a duty to ensure that the
students are highly educated, and the most effective teaching methods are used (Weaver
1994).
skills. These include mispronunciation of words, phrases and sentences, identifying and
differentiating between letters and words that are similar in nature. The lack of these essential
skills would lead to poor literacy skills, which would hinder their performance in all subject
areas (Rose 2006). Information obtained from the needs assessment concluded that the
The needs assessment (see appendix A) emphasized that although teachers expect that each
student knows how to read, as they move up through the various classes, there are students
who are in standards 1-3 having problems understanding work given to them. Teachers need
training on identifying and assisting children with reading problems as only a small portion of
In Trinidad and Tobago, under the Ministry of Education (MOE), the Teaching and Teacher
Development Division provides teacher support to ensure that the implementation of the
school curriculum is in accordance with the vision and mission, in the form of workshops
during the summer break period of school. The MOE methods of intervention do not assist
with all aspects that need improvement. Some teachers stated that, at these workshops, some
of the information provided are not relevant nor beneficial to them. They have also stated that
being overloaded with so much information at once causes them to forget bits of that
information when the need arises. The design project’s aim, therefore, focuses on assisting
teachers in primary level (standards 1-3) by providing them with knowledge and support in
effectively teaching reading skills in the form of an Electronic Performance Support System
(EPSS). This would also help guide teachers as to the correct methods to assist with reading
difficulties, they will be able to look up exactly the information they need in the EPSS and
useful information, but cannot develop or apply it until they get back to the classroom (and
get caught up on the work they missed while at the conference/workshop). “The goal of an
moment of need.” (Gery, 1991) Thus, an EPSS must contain all of the knowledge learners
will need and be available 24 hours a day. Essentially, an EPSS attempts to replace human
tutors and teachers, while providing the same type of assistance. The problem with many
workshop courses and training programs is that teachers may have to endure presentations
over material they already know in order to get to precisely the information they need (Platt
2008).
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Target Audience
The intended audience for this project are the standards 1-3 classes at the Scarborough
S.D.A primary school, in the urban area of Tobago. There are six standard three teachers and
they all possess Bachelor’s degrees in elementary education. These teachers are in the
twenty-eight to fifty (28- 50) age range, and they teach an average class size of approximately
(fourteen) 14 students. The experience of these teachers ranges from three to thirty (3-30)
years of teaching. All the teachers in the targeted audience are computer literate. They make
use of computers to create lesson plans and they have access to personal computers. These
teachers also have access to the internet via the school WIFI and at their homes. They are a
dynamic group of teachers, are highly motivated, and seek the best interest for their students
at all times.
Theoretical Foundations
Research studies indicate clearly that children need to understand the principles for
unfamiliar words (Adams, 1990; Coltheart & Prior, 2006; De Lemos, 2005). Students must
be able to understand the texts they read to achieve academic success. Teachers need to be
skilled in teaching students to decode and spell unfamiliar words, as they would frequently
meet new words. Consequently, students who have trouble in reading will be handicapped in
acquiring knowledge and in succeeding academically (Pretorius, 1996; Nunes, 1999; Rose,
emphasized. Balfour (2002) argues that students’ weak reading levels have serious
implications in the future; therefore, the knowledgeable teacher who has strong pedagogical
content knowledge is critical to ensuring all children reach their potential in literacy. While
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teachers may need to be knowledgeable in teaching skills, they also need to create a learning
environment that allows for learning. This could be done by providing adequate practice time
perspectives, and professional development. These help to provide guidance for effective
literacy development (Biancrosa & Snow, 2006; Kourea et al., 2017). In busy primary school
classrooms, it is easy for other pressures to erode time allocated to literacy. Insufficient
practice time affects most severely on the least able readers. The most commonly used
strategy to improve reading fluency is the reading and rereading of familiar texts.
Opportunities to read aloud daily, with guidance from teachers, peers or parents, are also
associated with the development of fluent reading (Lingard 2005 and Foorman et al 2016).
Modelling Strategies
Many struggling readers lack confidence in their own ability to learn unfamiliar words
or phrases found in a text. This can sometimes impede the reading process when students
assume that the text is far more difficult than it actually is. Reading and discussing about the
text will help individual readers gain different perspectives on issues in the text. Hence, this
will enable the reader to realize that the interpretation of the text is limited by one’s
The teacher therefore must have the knowledge and skills that focus on instruction
that is strategy-based, with the teacher modelling, scaffolding using a gradual release of
when, how and why a particular strategy should be used). They must be able to construct
EDID 6512: Design Project 8
well-planned and structured reading lessons, which involves the reader before, during and
after reading can integrate many types of reading skills. The teacher is the single-most
Psycholinguistic Perspective
read by reading and the teacher’s role is to facilitate children to read rather than teach them.
This theory focused on reading as a constructive process: the reader makes sense of text by
Professional Development
responsibility to find ways to fulfil the need for ongoing professional development, but as
employees, they depend on the organization (Ministry Of Education) they work for to support
Proposed Design
In Tobago, traditional training is conducted via the use of workshops during the
school term breaks. Traditional classroom training teaches the teachers the things they need
to know before they need to know them, and teaches these things away from the classroom
where the teachers will use them. These training programs are rarely integrated into the
classroom, as they would interrupt learning in the classroom. Sometimes they are irrelevant,
deal with only a subset of the classroom and do not target the areas that may challenge each
teacher individually. (Gery 1990b) After a workshop, the teacher may forget some of the
things they have learnt, as they may not use them right away. Some may not see the need to
learn them, as they do not see the need for the learning (Dublin1990).
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A new way of providing support for workers in business and industry has been
databases into an integrated tool called electronic performance support systems. This tool is
still quite new and has only been described in its use in the corporate world. It may have
potential for solving some problems in the schools as well. In today’s learning environment
there is such a dependency on and appreciation for the use of technology because of its
Russell & Mims, 2015) and its contribution to increased initiative and self-direction
(Reigeluth, 2009).
The problem identified at the Scarborough S.D.A primary school can be solved
Guide To Story Time) would provide training exactly when it is needed, and provide easy
access to the information the teacher needs to effectively teach reading. An EPSS is an
integrated electronic environment, which is available to and easily accessed by each user. It is
structured to provide immediate, individualized online access to the full range of information,
software, guidance, advice and assistance, data, images, tools, and assessment and monitoring
systems, to permit a user to perform his or her job with a minimum of support and
creating the design, consideration was given to the ADDIE model along with other theories.
The ADDIE model (see Appendix B) is a tool that was used to prepare the e-content. The
ADDIE model is commonly used by instructional designers and training developers. The five
EDID 6512: Design Project 10
dynamic, flexible guideline for building effective training and performance support tools.
Analysis of the current situation done determined the gaps with the use of a needs
assessment. The analysis provided the root problem and helped to determine the training
needs and plan. The information gained from the analysis stage influenced the practical
decisions of the design; this includes a strategy, delivery methods, structure, and duration.
Development of the content was done, adding graphics, choosing colours and deciding on
fonts. This has a huge bearing on how engaging the course content is. Careful selection of
these elements allowed for presentation of the course in a manner that will appeal to the
audience. In implementing, the decisions made in the design phase influenced how this was
carried out. Teething issues were monitored by use of pilot testing before the releasing of the
design to the target audience. The school did not have an LMS so an alternative was made for
distribution of design with delivering tracking and reporting being handled manually.
Getting feedback on every aspect of the design is important so that improvement and revision
of the content can be made. The users were asked to complete an evaluation form provided
and they were also encouraged to give feedback in a free text box so that I can be aware of
2005). This could be in the form of online advice and assistance, data, images, videos, web
links and other tools to support a user in getting a task done. Given the time and resources,
videos and links were used to provide immediate assistance to users, using the framework of
this model.
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Human Performance Technology (HPT) (see appendix C), another model used can
and systemic” (Pershing 2006,p.6). The application of a systematic HPT results in Human
issues are addressed. The interventions that were selected seek to enhance the existing
performance in order to eliminate the performance gaps that had been present.
Implementation is one of the critical steps in adopting and applying the HPT Model.
communicate, launch, monitor and modify the identified interventions. Once properly
implemented, these interventions would result in positive change in performance, within the
organization. Many models can be used to direct the implementation design of the
interventions. An implementation design must have certain elements that would ensure its
Evaluation of Design
In evaluating the prototype, formative evaluation was done using an evaluation sheet
provided (see appendix D). This type of evaluation showed whether the proposed EPSS
elements are likely to be needed, understood and accepted by the target audience.
The EPSS was found to be excellent and interesting to use by teachers. It solves the
learning problem. To date, the teachers targeted have not seen an original solution to this
problem being solved by the prototype, therefore deeming it original. The prototype uses
terms and symbols appropriate to target users. It is intuitive, easy to learn and easy to use,
demonstration. The solution tackled a pertinent problem within the world today with a non-
trivial solution. The idea used was simple, great but effective. The prototype was visually
appealing and components were laid out sensibly on the screen. Overall, the program met its
objectives and teachers found the prototype to be a great product and would be interested in a
product of such nature. It is an effective, yet creative way to assist teachers in the classroom.
A few modifications would be needed, such as the controls, and description of what would be
The current design has three different controls available, which created a little
confusion for some as they did not know which one to use to navigate at first. Time was spent
using the different navigational tools. The navigation created in the prototype was deemed the
most suitable one, therefore in modifying the other should be removed/hidden. The prototype
was loaded with valuable information, however an introduction to each topic or a synopsis of
what would be discussed in each video would save time. A teacher that needs help in
decoding skills should not have to preview each video or slide before they find one that
contains the information that is needed. The teachers also stated that there should be a form
of guided assessment to determine how effective the EPSS was in helping them effectively
Limitations
This prototype presented many challenges during testing. The country and the world
was faced with a pandemic, COVID - 19. In Trinidad and Tobago, schools were closed
abruptly to flatten the curve in the spread of the virus. Consequently, the entire country was
EDID 6512: Design Project 13
shut down with only essential workers allowed to go to work. The planned evaluation
previously organized within the school environment was not possible. The prototype was
designed to target a specific population with a need, thus had it been evaluated by that target
audience, I perceived that it would have been a true representation of how effective the
design would have been. Additionally, the teachers would have been able to test the use of
Subsequently the decision was made to have teachers evaluate the prototype at home.
A new target audience was established, as there was limited contact for all the teachers in the
previous target audience. Twenty (20) teachers from schools across Tobago were selected
based on availability. Of those twenty teachers, only fifteen (15) showed a willing interest to
participate. Out of the fifteen (15) only ten (10) teachers successfully participated. All
teachers had access to technology and the internet at home and were willing to participate.
The prototype was distributed via email, with each participant having one week to interact
A new target audience than the previous selected one meant that the perceived
reaction to the prototype was unknown. The teachers selected had no previous knowledge of
the intent to create such a prototype, thus I would say that their honest opinion based on the
Teachers have a vital role in developing and harnessing the reading skills of students.
They can usually identify most of their struggling readers from various assessments done
during the term. However, after identifying them, the teacher would need to be skilled
enough to rectify the issues of the struggling reader. They need to access tools that would
help them become an expert in providing what is critical for the students to succeed
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(Allington 2012). Through technology, this is possible via electronic performance support
systems, which engage the learner by providing highly relevant information while performing
tasks.
The EPSS created (A Guide to Story Time) allowed for training to occur whenever
the teacher needed it (they just have to activate the system) and there is no need to schedule
training sessions because the teacher can start and stop the training at any point or time given
that there is no human providing the training. The teachers can just focus on the specific
information they need rather than having to sit through a training session waiting for their
specific need to be addressed. They would consult the EPSS with the specific reading
problem/need in mind, during the lesson thus gaining guidance while adhering to the specific
need.
The EPPS increased transferability of information from the system to one’s actual
work. At workshops, examples and exercises presented to learners cannot be tailored to each
individual if instruction occurs in a group setting thus, learners may understand material in a
training session, but have difficulty applying it to their unique situations once training is over.
Given that an EPSS is designed to be consulted when teachers are teaching in class, the
transferability of the material would be easier because learners are providing their own
context for application of the training material (Hawkins, Gustafson, & Nielsen, 1998). The
computers at school before they can start having their students use it at school thus this would
be a great start. Technology being readily available also plays a very important role in
References
Adams, M. J. (1990) Beginning to Read: Thinking and Learning About Print. Cambridge,
Allington, R. L. (2012) What really matters for struggling readers: Designing research-based
Balfour R 2002. English language development project (Report No 7). An analysis of Natal
University of Natal.
Bayram, S. (2005). A conceptual framework for the electronic performance support systems
within IBM Lotus Notes 6 (LN6) Example. Turkish Online Journal of Distance
http://tojde.anadolu.edu.tr/yonetim/icerik/makaleler/216-published.pdf
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Biancarosa, C., & Snow, C.E. (2006). Reading next—A vision for action and research in
middle and high school literacy: A report to Carnegie Corporation of New York (2nd
De Lemos, M. (2005) Effective strategies for the teaching of reading: What works, and why.
Dublin, L. (1990). "Performance Support Systems...Now!" Handout for the 8th Annual
Computer-Based Training Conference and Exposition. The Dublin Group, Inc., San
Francisco.
Foorman, B., Beyler, N., Borradaile, K., Coyne, M., Denton, C.A., Dimino, J., Furgeson, J.,
Hayes, L., Henke, J., Justice, L., Keating, B., Lewis, W., Sattar, S., Steke, A.,
Wagner, R., and Wissel, S. (2016). Foundational skills to support reading for
DC: National Centre for Education Evaluation and Regional Assistance, Institute of
Handout for the 8th Annual Computer-Based Training Conference and Exposition.
Gery, G. J. (1991). Electronic performance support systems: How and why to remake the
EDID 6512: Design Project 17
Publications, Inc.
Theoretical models and processes of reading (4th ed., pp. 1093- 1130). Newark, DE:
Hawkins, Jr., C. H., Gustafson, K. L., & Nielsen, T. (1998). Return on investment (ROI) for
Kennedy, E., Dunphy, E., Dwyer, B, Geraldine Hayes, McPhillips, T., Marsh, J. O’Connor,
M. & Shiel, G. (2012) Literacy in Early Childhood and Primary Education (3-8
years): National Council for Curriculum and Assessment 24, Merrion Square, Dublin
Kourea, L., Cartledge, G& Musti-Rao, S. (2007) Improving the reading skills of urban
elementary students through total class peer tutoring. Remedial and Special
Lingard, T. (2005). Literacy Acceleration and the Key Stage3 English Strategy – comparing
two approaches for secondary-age pupils with literacy difficulties. British Journal of
Morat, B. and Abidin, M. (2011). The Use of Video in ESL Teaching and Learning:
http://education.usm.my/images/docs/DigesPendidik/DP2011-2/dp2011-2-10.pdf
Ngwenya T 2010. Correlating first-year law students’ profile with the language demands of
Nunes T (ed.) 1999. Learning to read: an integrated view from research and practice. London:
Platt, J. L. (2008). The efficacy of an electronic performance support system as a training tool
https://lib.dr.iastate.edu/etd/10957
Pretorius E.J. (1996). Reading in the learning context: the role of cognitive variables. South
Reigeluth, C. & Carr – Chellman (eds). Instructional Design Theories and Models:
Building a Common Knowledge Base Volume III (387 – 399). New York and
London: Routeledge.
Rose, D. (2004). Sequencing and pacing of the hidden curriculum: how indigenous children
are left out of the chain. In J Miller, A Marais & B Davies (eds). Knowledges,
Rose, J. (2006). Independent Review of the Teaching of Early Reading, Final Report.
Rowe, K. (2006). Teaching reading: Findings from the National Inquiry. ACER Research
from:http//www.acer.edu.au/resdev/15_TeachingReading.html
Smaldino,S., Lowther, D., Russell, J. & Mims, C. (2015). Instructional Technology and
Van Tiem, D.M., Moseley, J.L. and Dessinger, J.C. (2012). Fundamentals of Performance
http://debwagner.info/hpttoolkit/noninstr_hpt.htm
EDID 6512: Design Project 20
Appendices
The intended audience for this project would be teachers, and administrative
professional at the Scarborough S.D.A primary school in the urban area of Tobago.
Major Concerns
Reading is the foundation skill, on which all-formal education depends. The important
goal of education has always been that students should learn to read and write with adequate
proficiency. A significant number of students do not achieve this goal, although there are
resources, information and skills available. Their failure to cope with the demands of reading
and writing has a detrimental effect on their self-esteem, confidence, attitude, motivation, and
Source of Data
The source of the data includes but is not limited to, teachers, parents, guidance
Need Indicators
spelling words.
● Teachers expects that each student knows how to read, as they move up through the
various classes.
● Students who are in standards 1-3 are having problems understanding work given to
them.
● Some teachers can identify that a child has a reading problem while others cannot.
● Teachers need training on identifying and assisting children with reading problems.
● General teachers training available for teachers during summer breaks from school,
however it does not single out specific problems schools/ teachers maybe having.
Teachers needs training to identify and deal with problems in reading that affects
students in the classroom. They would like training but fear that training may take away
Possible Solutions
Kanika Cooper-Carrington
MSC Instructional Design and Technology
UWI Open Campus
Prototype/Product Assessment Rubric
Instructions: Rate (tick in the box of corresponding number) the product using a scale of 1-5, 5
being the highest along with comments. Please indicate the class/grade that you teach in the general
comments.
5 4 3 2-1
Program Utility Great, I want to Creative and Resembles Unable to figure
o Solves a real world problem use it. original. other out why someone
o Creative, original solution to the programs would want to use
problem not ✔ that the program
currently
currently available solve the
same
problem
Appropriateness to target user Perfect for target Designed for Prototype Designed for a
o Prototype uses terms and symbols user. a well- designed computer science
appropriate to target user defined without well- user.
o Look and feel appropriate to ✔ target user. defined
target user target user in
o Usability appropriate to target user mind.
Completeness: Breadth of Interface Intuitive, easy to Easy to use Hard to use. Hard to figure out
o Multiple features present in the learn, and easy to once you how to even get
interface (even if they are faked). use. learn it. started using the
o Prototype features go beyond a ✔ prototype.
minimal implementation.
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Completeness: Depth of Interface WOW – you Your project Your Too much still
o All program features appear to be provided a was too easy prototype remain to be done
complete (even if they are faked). complete feature to stretch lacks one or to evaluate the
o No bugs apparent during set in a horizontal your two usefulness of the
demonstration. prototype– with imagination important GUI
no extra fluff! but your features that
feature set is it should
✔ complete. provide.
Sophistication of Interface You took on a Medium Routine Looks like a typical
o Hard problem tackled with non- hard problem and problem solution that 2-week student
trivial solution. had great ideas difficulty. should have project.
o Non-interface features (faked) for solving it. been re-
effectively. thought to
✔ provide
more
challenges
that are
interesting.
Prototype's Graphical Design Great use of Pleasant Boring or User interface
o Prototype is visually appealing. colors, fonts, looking, Overly design seems
o Components are laid out sensibly graphics, and clean, well- cluttered inappropriate for
on the screen. layout. organized. interface. problem area.
o Prototype's appearance is
✔
appropriate to target user.
Creativity You created a A few Some playful Looks like a zillion
o User interaction with prototype is novel user interesting graphics other.
creative. interface that is tweaks to and/or
o Interaction with prototype is natural to use. the colours.
intuitive and fun. conventional
✔ interface.
General Comments:
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http://kanikacooper-carrington.weebly.com/design-prototype.html
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