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Supplier Quality Management System Requirements

25713-220-2QS-Q06-00001-00A

TABLE OF CONTENTS

Section Description Page

1.0 SCOPE .................................................................................................................................. 3


2.0 ABBREVIATIONS AND TERMS ............................................................................................ 3
3.0 GENERAL QUALITY MANAGEMENT SYSTEM REQUIREMENTS ...................................... 3
4.0 SUPPLIER QUALITY SURVEILLANCE REQUIREMENTS .................................................... 4
5.0 ADDITIONAL REQUIREMENTS...................................................................................... 5

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Supplier Quality Management System Requirements

25713-220-2QS-Q06-00001-00A

1.0 SCOPE

1.1 This specification covers the general quality management system (QMS) requirements of
Suppliers furnishing permanent plant materials, equipment, and design, fabrication,
installation, and testing services required for Bechtel projects.

1.2 This document does not delete or revise any requirements of the request for proposal
(RFP) or Purchase Order (PO). In case of conflict between this specification and the
request for proposal (RFP) or Purchase Order (PO) documents, the Suppliers shall
immediately request a written resolution from the Project.

2.0 ABBREVIATIONS & TERMS

2.1 ARO – After receipt of order

2.2 PO -- Purchase Order

2.3 ISO – International Organization for Standardization

2.4 ITP – Inspection & Test Plan

2.5 Organization – Refers to term used by ISO 9000:2005 to describe the buyer in the
supply chain

2.6 QMS program – Documentation that fully defines the Supplier’s QMS in accordance with
the requirements of the applicable elements of ISO 9001:2008.

2.7 RFP – Request for Proposal

2.8 SDDR – Supplier Deviation Disposition Request

2.9 SQDR – Supplier Quality Deficiency Report

2.10 SQR – Supplier Quality Representative

2.11 Supplier – Person or Organization that provides a product. (ISO 9000:2005)

3.0 GENERAL QUALITY MANAGEMENT SYSTEM REQUIREMENTS

3.1 Suppliers shall establish and implement a QMS that conforms to the requirements

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Supplier Quality Management System Requirements

25713-220-2QS-Q06-00001-00A

specified in this specification.

3.2 All Suppliers shall have a valid ISO 9001:2008 or equivalent Certificate of Approval of the
Supplier’s QMS by an organization accredited by the National Accreditation Council for
Certification Bodies or some other accreditation body acceptable to Bechtel such as the
ASME Council on Standards and Certification.

Or

QMS Program: Documentation that fully defines the Seller’s QMS in accordance with the
requirements of the applicable elements of ISO 9001:2008 or ASME equivalent. The QMS
Program shall include any modifications to the quality program required by Bechtel during
the bid evaluation and shall be revised as necessary during the contract period to keep
the QMS program current. Bechtel may also request applicable quality program
documentation from a Sub-Supplier (employed by the Supplier).

3.3 Suppliers shall meet the general QMS requirements associated with one of the groups
shown in Exhibit A, which is to be implemented during the execution of work scope
required by the RPF or procurement documents.

Notes: (a) Regulating technical specification or material requisition will identify which
Group I, II, III or IV requirements applies.
(b) Exhibit B provides a definition of the QMS categories.

3.4 Suppliers shall demonstrate their compliance with the Supplier QMS requirements in the
following ways:

• Preliminary compliance: During the RFP process by submitting the documentation


requested in corresponding QMS Group as defined in Exhibit B, and
• Auditable compliance: After receipt of the purchase order (ARO) by submitting a
quality plan and an Inspection and Test Plan (ITP) setting specific quality practices,
resources and activities relevant to the work scope, according to ISO 9001:2008
international standard.

3.5 If the Supplier organization includes more than one plant or facility, the Supplier shall
include a listing of lower-tier plants and facilities were work will be performed in
accordance with the purchase documents. A QMS shall be submitted for each applicable
plant or facility along with an Inspection and Test Plan (ITP) each facility too. If one
Quality System is used at all facilities, it should be mentioned in the RFP.

3.6 If the Supplier is a service organization whose function is limited to engineering designing
or placing the Organization’s order with manufacturer(s), Supplier shall provide a copy of
lower-tier manufacturer quality management system. Lower-tier manufacturer(s) QMS

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shall not be used, disclosed or reproduced in any format by any non-Bechtel party without Bechtel’s prior written permission. All rights
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Supplier Quality Management System Requirements

25713-220-2QS-Q06-00001-00A

approval by the Organization is required before the Supplier may place orders with their
lower-tier manufacturer(s).

3.7 The approval of a Supplier QMS does not relieve the Suppliers of their obligation to
comply with the requirements of the RFP or other procurement documents. If the QMS is
subsequently found to be ineffective or inadequate to provide appropriate control, the
Organization reserves the right to require necessary revisions.The organization also
reserves the right to perform appraisals and quality audits of the Supplier (and Sub-
supplier) QMS at any time during the period of the contract, to verify compliance with the
QMS an PO requirements.

All proposed QMS modifications shall be submitted to the Organization for review and
approval.

4.0 SUPPLIER QUALITY SURVEILLANCE REQUIREMENTS

4.1 Supplier shall establish and implement a QMS conforming to the requirements specified in
this document.

4.2 Project will perform quality surveillance in work processes, quality records and quality
related activities executed by Suppliers and their lower-tier suppliers to ensure that
specified contractual quality requirements are being fulfilled.

4.3 When Suppliers are service organizations, whose function is limited to design engineering
or placing the Organization’s order with the actual manufacturer(s), the Organization’s
quality surveillance will consist on:

• Monitoring of the Supplier’s quality surveillance activities performed at their lower-tier


manufacturers’ facilities to ensure the latter compliance with intended use
requirements and/or industry standards that might be applicable.

• Monitoring lower-tier manufacturer’s compliance with specified contractual


requirements. The affectivity of their QMS of lower-tier suppliers shall be evaluated by
the Supplier at intervals consistent depending on the importance and complexity of the
product or service.

4.4 The quality surveillance performed by the Organization in Supplier facilities and any
resulting material and equipment released for shipment, that may be issued by the
Organization SQR, in no way shall relieve the Supplier from any contractual responsibility
such as providing acceptable product or service, nor shall it preclude subsequent rejection
by third parties at jobsite, or at any other designated points of receipt.

4.5 Organization SQRs are not authorized to “release for shipment” any Supplier material or
equipment with unresolved nonconformance related to contractual documents and they

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Refer to the electronic documents in in stoBHPHub of Infoworks for current revisions.
Bechtel Confidential © Bechtel 2011. Contains confidential and/or information proprietary to Bechtel and its affiliated companies which
shall not be used, disclosed or reproduced in any format by any non-Bechtel party without Bechtel’s prior written permission. All rights
reserved.
Use of this deliverable is subject to restrictions set forth in the contract

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Supplier Quality Management System Requirements

25713-220-2QS-Q06-00001-00A

may refuse to “release for shipment” any materials and/or goods that are not in full
compliance with this specification.

4.6 Suppliers shall provide acceptable written response to an appropriate quality surveillance
deficiency report (QSDRs) issued by Organization SQRsn as a result of a quality
surveillance, within five working days after the receipt of the QSDR.

4.7 A Quality System shall be implemented and maintained, covering all activities and areas
of the Supplier’s organization related to being undertaken, including design, procurement,
fabrication, erection, installation, testing, and shipping, as appropriate, dependending on
the product nature and the scope of the Purchase Order (PO).

4.8 Quality Plan

The below listed quality system attributes highlight certain minimum quality system
features that must be in place and reflected in the Quality Plan:

The system shall:

4.8.1 Reflect a planned and systematic approach to achieve and maintain a high
standard of quality. The system shall ensure that all actions and activities having
impact upon quality have been defined.

4.8.2 Ensure that adequate review of PO and other pertinent documents are performed
to allow the execution of a full analysis of the tasks.

4.8.3 Ensure that materials, supplies or services, required for fabrication, are procured
within the requirements of the purchase order.

4.8.4 Cover all the activities in every area of the Supplier Organization applicable to the
work being undertaken. These areas include, but are not limited to:

• Product/Material identification and traceability.

• Process Controls and Criteria for the labor force.

• Inspection and test features, including identification of witness and verification


hold points.

• Control system to be used for inspection, measuring and test equipment.

• Control system to be used for nonconforming product/materials.

• Controls for corrective action and follow-up activities to avoid repetition of

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Bechtel Confidential © Bechtel 2011. Contains confidential and/or information proprietary to Bechtel and its affiliated companies which
shall not be used, disclosed or reproduced in any format by any non-Bechtel party without Bechtel’s prior written permission. All rights
reserved.
Use of this deliverable is subject to restrictions set forth in the contract

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Supplier Quality Management System Requirements

25713-220-2QS-Q06-00001-00A

nonconformities.

• Handling, storage, packaging and delivery requirements.

• Training and qualification of personnel requirements.

4.8.5 Ensure that all quality documentation, comprising all the information to perform the
assigned task(s) required by the PO’s contractual requirements, shall be available
to the Buyer for the execution of purchase operations.

4.8.6 Ensure that documentation is complete at all times and that documentation is
authorized by appropriate personnel within the organization and easily retrievable.

4.8.7 Ensure that required procedures or controls are available and confirm that
personnel are aware of requirements and regulations pertinent to their activities.

4.9 Inspection and test Plan (ITP)

The ITP shall identify those steps by which the Supplier will ensure that the
standard of work complies with contractual and technical requirements in the
QMS. The ITP shall cover all activities associated with the products being
supplied.

4.9.1 The ITP should indicate, either directly or by reference appropriate procedures or
approved documents on how to perform the required activities.

4.9.2 The format and level of detail in the ITP should be consistent with the method of
operation and complexity of the activities to be performed.

4.9.3 As a minimum ITP’s shall contain the following information:

• Project name and Purchase Order number;

• Unique ITP number and revision status;

• Work description;

• All activities for the development of the work under the Purchase Order from
commencement to completion following a logical progression each identified
with a reference number and activity description, items referred to in the
Supplier Quality Surveillance Plan need to be addressed in the ITP.

• Applicable standards, codes, procedures and purchase order specification


reference;

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Bechtel Confidential © Bechtel 2011. Contains confidential and/or information proprietary to Bechtel and its affiliated companies which
shall not be used, disclosed or reproduced in any format by any non-Bechtel party without Bechtel’s prior written permission. All rights
reserved.
Use of this deliverable is subject to restrictions set forth in the contract

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Supplier Quality Management System Requirements

25713-220-2QS-Q06-00001-00A

• Frequency of testing;

• Acceptance criteria

• Verification documentation or records

• If applicable, details of any special equipment used to conduct the test;

• Type and extent of inspection by Seller / Buyers representative and any


Certifying authority;

• Provision to sign off each item / operation or verification point.

• The preferred ITP format should follow those recommended in ISO 9001:2008
reference quality documentation.

• Part of the form will be filled in by Bechtel and Client/Representative.

4.9.4 The Inspection and Test Plan (ITP) should be reviewed by representatives for all
affected functions within the supplier's organization and be approved by authorized
personnel.

5.0 ADDITIONAL REQUIREMENTS

5.1 The Suppliers shall identify those conditions that do not meet the requirements of the RFP
documents and/or accepted Supplier documents, and take written exception(s) in their
proposals and/or quotations. Any exception shall be considered unacceptable if not duly
incorporated in the purchase order.

5.2 After the purchase order review, the Suppliers shall identify and document any departure
from the procurement documents. Those deviations, along with the Suppliers’ supporting
technically valid information, that are sufficient for evaluation, shall be formally transmitted
to the Organization on the Supplier Deviation Disposition Request (SDDR) form provided
in Appendix 1, or an alternative form, which presents equivalent information, for
Organization review and disposition. The SDDRs prepared by lower-tier suppliers shall be
submitted through the Suppliers to the Organization. Any deviation shall be considered
unacceptable until approved by the Organization in writing by means of a deviation permit
or approved SDDR.

Notes: (a) The SDDRs are invoked by project engineering to authorize Suppliers
deviations from the procurement technical or quality requirements.

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Bechtel Confidential © Bechtel 2011. Contains confidential and/or information proprietary to Bechtel and its affiliated companies which
shall not be used, disclosed or reproduced in any format by any non-Bechtel party without Bechtel’s prior written permission. All rights
reserved.
Use of this deliverable is subject to restrictions set forth in the contract

Page 8 of 13
Supplier Quality Management System Requirements

25713-220-2QS-Q06-00001-00A

(b) Suppliers’ notification of deviations to Organization by telephone, facsimile,


or other electronic means shall not be acceptable unless specifically
authorized by Organization.

5.3 The Suppliers shall notify Organization of any nonconformity, including suggested
corrective action and/or disposition to the Organization, with a copy (and attachments) to
the Organization’s Supplier Quality Representative (SQR) within five working days after
detection of the nonconforming condition, using the SDDRs, or alternative form. If this
time limit cannot be met, notification by telephone, facsimile, or other appropriate
electronic means is acceptable, at which time a revised submittal date shall be
established. Any nonconformity shall be considered unacceptable until the Organization
has granted a formal concession or approved SDDR.

Notes: (a) The SDDR form shall not be used for cases where Organization has
previously granted written authorization to proceed, i.e. deviation permits or
concessions documented in other contractual documents.

(b) Organization’s concessions to proceed using an accepted disposition, which


does not conform to originally specified requirements, does not relieve, in
any implied or non implied way, the Suppliers from their responsibility for
compliance with contractual documents, nor does it constitute a waiver of the
Organization’s rights to negotiate the original terms and conditions of
purchase or contract.

25713-220-2QS-Q06-00001 Exhibits and Appendix

Exhibit A – Supplier Quality Management System Requirements

Exhibit B – Definitions of Supplier Quality Management System Categories

Appendix 1 (25713-220-2QS-Q06-01001) – Supplier Deviation Disposition Request Form

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Refer to the electronic documents in in stoBHPHub of Infoworks for current revisions.
Bechtel Confidential © Bechtel 2011. Contains confidential and/or information proprietary to Bechtel and its affiliated companies which
shall not be used, disclosed or reproduced in any format by any non-Bechtel party without Bechtel’s prior written permission. All rights
reserved.
Use of this deliverable is subject to restrictions set forth in the contract

Page 9 of 13
EXHIBIT A
SUPPLIER QUALITY MANAGEMENT SYSTEM REQUIREMENTS
GROUP I

In response to the RFP the supplier shall provide a non-controlled copy of:

• ISO 9001:2008 or equivalent certification or QMS Program


• Quality manual, or
• Generic Quality Plan

After receipt of the purchase order (ARO) supplier shall provide a controlled copy of the following
documents prepared specifically for the project:

• Quality Plan, and


• Inspection and Test Plan (ITP)

QUALITY MANAGEMENT SYSTEM REQUIREMENTS

Suppliers and its sub-tier suppliers, as applicable, shall have a Quality Management System that
complies with the applicable requirements of ISO 9001:2008 or equivalent international or national
standard, without exceptions.

The Organization reserves the right to evaluate Supplier’s Quality Management System Documentation
and to decide if the systems meet the requirements of this project. The Organization or their
representatives also reserve the right to carry out appraisals and Quality Audits of Supplier’s and their
sub-tier suppliers’ Quality Management Systems, at any time during the period of the contract, to verify
compliance with and maintenance of the quality management system and contractual requirements.

DOCUMENT DEFINITION AND REQUIREMENTS

CERTIFICATE OF COMPLIANCE: A valid certificate of approval of Supplier’s Quality Management


System by an organization accredited by the National Accreditation Board for Certification Bodies
(NABCB) or some other accreditation body acceptable to the Organization.

QUALITY MANAGEMENT SYSTEM: Documentation that fully defines the Supplier’s Quality
Management System in accordance with the ISO 9001:2008 requirements. It shall include all the
modifications required by the Organization and shall be revised as necessary during the contractual
period to keep the quality management system effective.

QUALITY PLAN: A document setting out the specific quality practices, resources and sequence of
activities that the supplier will apply for quality assurance. This document shall include the witness and
hold points established in by the Organization in the RFP or procurement documents and a detail of the
quality records that will be available.

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Refer to the electronic documents in in stoBHPHub of Infoworks for current revisions.
Bechtel Confidential © Bechtel 2011. Contains confidential and/or information proprietary to Bechtel and its affiliated companies which shall
not be used, disclosed or reproduced in any format by any non-Bechtel party without Bechtel’s prior written permission. All rights reserved.
Use of this deliverable is subject to restrictions set forth in the contract
Page 10 of 13
EXHIBIT A
SUPPLIER QUALITY MANAGEMENT SYSTEM REQUIREMENTS
GROUP II

In response to the RFP the supplier shall provide a non controlled copy of:

• ISO 9001:2008 or equivalent certification or QMS Program


• Quality manual including certificate of compliance, or
• Generic Quality Plan

After receipt of the purchase order (ARO) supplier shall provide a controlled copy of the following
documents prepared specifically for the project:

• Quality Plan, and


• Inspection and Test Plan (ITP)

QUALITY MANAGEMENT SYSTEM REQUIREMENTS

Suppliers and its sub-tier suppliers, as applicable, shall have a Quality Management System that
complies with the applicable requirements of ISO 9001:2008 or equivalent international or national
standard, with acceptable exceptions.

The Organization reserves the right to evaluate Supplier’s Quality Management System Documentation
and to decide if the systems meet the requirements of this project. The Organization or their
representatives also reserve the right to carry out appraisals and Quality Audits of Supplier’s and their
sub-tier suppliers’ Quality Management Systems, at any time during the period of the contract, to verify
compliance with and maintenance of the quality management system and contractual requirements.

DOCUMENT DEFINITION AND REQUIREMENTS

CERTIFICATE OF COMPLIANCE: A valid certificate of approval of Supplier’s Quality Management


System by an organization accredited by the National Accreditation Board for Certification Bodies
(NABCB) or some other accreditation body acceptable to the Organization.

QUALITY MANAGEMENT SYSTEM: Documentation that fully defines the Supplier’s Quality
Management System in accordance with the ISO 9001:2008 requirements. It shall include all the
modifications required by the Organization and shall be revised as necessary during the contractual
period to keep the quality management system effective.

QUALITY PLAN: A document setting out the specific quality practices, resources and sequence of
activities that the supplier will apply for quality assurance. This document shall include the witness and
hold points established in by the Organization in the RFP or procurement documents and a detail of the
quality records that will be available.

Electronic documents, once printed, are uncontrolled and may become outdated.
Refer to the electronic documents in in stoBHPHub of Infoworks for current revisions.
Bechtel Confidential © Bechtel 2011. Contains confidential and/or information proprietary to Bechtel and its affiliated companies which shall
not be used, disclosed or reproduced in any format by any non-Bechtel party without Bechtel’s prior written permission. All rights reserved.
Use of this deliverable is subject to restrictions set forth in the contract

Page 11 of 13
EXHIBIT A
SUPPLIER QUALITY MANAGEMENT SYSTEM REQUIREMENTS
GROUP III

Provide one copy of:

• ISO 9001:2008 or equivalent certification or QMS Program


• Quality Plan, and
• Inspection and Test Plan (ITP)

QUALITY MANAGEMENT SYSTEM REQUIREMENTS

Supplier and sub-suppliers, as applicable, shall have a Quality Management System that controls the
manufacturing, testing, and inspection of their product.

The Organization reserves the right to evaluate Supplier’s Quality Management System Documentation
and to decide if the systems meet the requirements of this project. The Organization or their
representatives also reserve the right to carry out appraisals and Quality Audits of Supplier’s and their
sub-tier suppliers’ Quality Management Systems, at any time during the period of the contract, to verify
compliance with and maintenance of the quality management system and contractual requirements.

DOCUMENT DEFINITION AND REQUIREMENTS

QUALITY MANAGEMENT SYSTEM: Documentation that fully defines the Supplier’s Quality
Management System in accordance with the ISO 9001:2008 requirements. It shall include all the
modifications required by the Organization and shall be revised as necessary during the contractual
period to keep the quality management system effective.

QUALITY PLAN: A document setting out the specific quality practices, resources and sequence of
activities that the supplier will apply for quality assurance. This document shall include the witness and
hold points established in by the Organization in the RFP or procurement documents and a detail of the
quality records that will be available.

Electronic documents, once printed, are uncontrolled and may become outdated.
Refer to the electronic documents in in stoBHPHub of Infoworks for current revisions.
Bechtel Confidential © Bechtel 2011. Contains confidential and/or information proprietary to Bechtel and its affiliated companies which shall
not be used, disclosed or reproduced in any format by any non-Bechtel party without Bechtel’s prior written permission. All rights reserved.
Use of this deliverable is subject to restrictions set forth in the contract

Page 12 of 13
EXHIBIT A
SUPPLIER QUALITY MANAGEMENT SYSTEM REQUIREMENTS

Group I - Quality Management System Requirements for Design Engineering

This ISO Standard specifies the ITP that shall be applied when the technical requirements of
goods and/or services are specified principally in terms of the performance required and where
design has not been established. In these circumstances, the Supplier is frequently responsible for
design, development, manufacture, and installation work and field-testing.

The Supplier shall establish, document, and maintain an effective quality management system to
ensure and demonstrate that goods and/or services conform to the specified requirements whether
provided by the Supplier, or procured from sub-tier suppliers thereof. The documented quality
management system shall include quality objectives, policies, organization and procedures to
demonstrate compliance with ISO 9001:2008 requirements.

Group II - Quality Management System Requirements for Detail / Fabrication Engineering

This ISO Standard specifies the Quality management system that shall be applied when the
technical requirements of goods and/or services are specified in terms of established design and
where conformance to specified requirements can be ensured primarily by process control and
associated inspection and tests during manufacture and, as appropriate, installation.

1 The Supplier shall establish, document and maintain an inspection system capable of
producing objective evidence (i.e., records) that goods and/or services conform to the
specified requirements, whether manufactured or processed by the Supplier or procured from
sub-tiers thereof. The Supplier shall ensure that essential inspection requirements are
determined and satisfied through all phases of the work.

Group III - Quality Management System for Application Engineering

2 The Quality management system requirements for Group III shall be applied when
conformance to specified requirements of items and/or services can be adequately
established by inspection and tests conducted on the finished goods and/or services. The
Supplier shall perform, or be responsible for the performance of, the final inspection and test
necessary to substantiate that goods and/or services offered for acceptance conform to the
specified requirements.

Group IV - Quality Management System to Comply with Industry Standards

This applies to procurements for material or equipment that only needs quality requirements
consistent with standard industry practices.

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shall not be used, disclosed or reproduced in any format by any non-Bechtel party without Bechtel’s prior written permission. All rights
reserved.
Use of this deliverable is subject to restrictions set forth in the contract
Page 13 of 13

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