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The change is the reality of every organization. To develop and progress, the firm
has to from time to time transform its ideology and strategy in an answer for the
environmental changes.
There are many definitions of organizational change, out of which the following two
seem the most relevant: according to Grouard and Meston, organizational change is
“the process of radical or marginal transformation of the structures and
competences set up in the process of the development of the organizations
(Grouard and Meston, 1998); for Collerette, organizational change is "a relatively
sustainable change occurring in a subsystem of the organization, provided that this
change can be observed by its members or by those who are connected with that
system" (Collerette, Delis and Perro, 1997). "Organizational changes are answers to
some external forces such as changes in the market, different pressures in terms of
competitiveness, etc, or may be caused by some endogenous variables, such as
manager’s tendency to apply different methods / techniques (Burduș and
Androniceanu, 2000). Usually, institutions transform themselves in a rather
incremental way, and not discontinuously (North, 1990).
As PINOY matures, he changes his personal outlook that will have a significant
impact on the organization.
PINOY values and perception will affect group behavior that will influence the
whole organization.
Managers of the organization must not treat PINOY in isolation but he must
understand that the working PINOY’S level of change has repercussions beyond
his individuality.
a. Strategic Change
Strategic change involves making changes to the overall goals, purpose, strategy
or mission of an organization. It is a major upheaval to how the organization
conducts business. Changes to things such as what products or services it offers,
the target customer segments or markets it tries to reach, how the company
distributes its products or services, its position in the global economy and who it
will partner with for manufacturers, distributors and other logistical needs are
just some examples of strategic changes.
As the business condition and environmental change brought about by
advancement in technology and the economy, organization changes its basic
objective to multiple objectives.
Strategic change could lead the organization to vertical or horizontal expansion
or changes in business direction.
Expansion in the market or global marketing could be an option for strategic
change.
b. Structural Change
Organizations often find it necessary to redesign the structure of the company
due to influences from the external environment. It is concerned with the overall
goals and purpose of the business, and any changes in the vision and mission of
the organisation. Structural changes involve the hierarchy of authority, chain of
command, job structure, goals, structural characteristics, administrative
procedures, and management systems. Almost all change in how an organization
is managed falls under the category of structural change. Circumstances that
usually create the need for structural change include mergers and acquisitions,
job duplication, changes in the market and process or policy changes. A
structural change may be as simple as implementing a no‐smoking policy, or as
involved as restructuring the company to meet the customer needs more
effectively.
Organizational structure is the pattern of relationship among various position
holders.
Structural Change involves changing the internal structure of the organization.
The changes could be seen in authority structure, work assignments or inter-
departmental relationships.
It is usually brought about by expansion or contraction of operation.
Change in the organization is necessary as it must move along with the business
environment. The first three types could easily be made by the organization but the
most crucial is the change in people’s behavior. People have different sense of values,
attitudes and perception.
1. External Factors
b. Marketing conditions
c. Social Change
Social changes reflect in terms of people’s aspirations, the needs and wants, and
their ways of working. These changes occur due to several forces like level of
education, urbanization, feeling of autonomy, and international impact due to
internet, social network and other information sources. These social changes
affect the behavior of people in the organization. There, it is required to make
adjustment in its working so that it matches with people.
Political and legal factors broadly define the activities which an organization can
undertake and the methods which will be followed by it in accomplishing those
activities. Any changes in these political and legal factors may affect the
organization operation.
New laws and regulations are made by the government in terms of
environmental changes, taxes, and other mandated regulations on wages and
working conditions. Any change in political and legal factors may affect
organizational operation.
2. Internal Forces
It is not only the changes in external factors, which may necessitate
organizational changes; any change in organization’s internal factors may also
necessitate changes.
The nature of work force has changed over a passage of time. Different work
values have been expressed by different generations. Workers who are in the
age group of 50 plus value loyalty to their employers. Workers in their mid
thirties to forties are loyal to themselves only. The youngest generation of
workers is loyal to their career. The profile of the workforce is also changing fast.
The new generation of workers has better educational; they place greater
emphasis on human values and questions authority of managers. Their behavior
has also become very complex and leading them towards organizational goals is
a challenge for the managers. The employee turnover is also very high which
again put strain on the management.
In many cases, organizational changes take place just to avoid developing inertia
or inflexibility. Conscious manager take into account this view of organization
that organization should be dynamic because no single method is effective at
any single time. Thus, changes are made so that the personnel, with proper
planning and consultation, develop liking for change and there is no unnecessary
resistance when major change in the organization are brought about.