Beruflich Dokumente
Kultur Dokumente
I. Read the following text and see if you can find answers to some of the
questions above.
Styles of leadership
In the work situation it has become increasingly clear that managers can no
longer rely solely on the use of their position in the hierarchical structure as a
means of exercising the functions of leadership. In order to get the best results
from subordinates the manager must also have regard for the need to encourage
high morale, a spirit of involvement and co-operation and a willingness to work.
This gives rise to consideration of the style of leadership.
Leadership style is the way in which the functions of leadership are carried
out, the way in which the manager typically behaves towards members of the
group.
The development of behavioral science has drawn attention to the processes
of interpersonal behavior in the work situation and to the effects of leadership on
those being led. The attention given to leadership style is based on the assumption
that subordinates are more likely to work effectively for managers who adopt a
certain style of leadership than they will for managers who adopt alternative styles.
There are six leadership styles: authoritative leadership, coaching style,
democratic leadership, affiliative leadership, pace-setting style and coercive style.
Authoritative leadership means giving a real sense of direction that is
ambitious, but realistic. It means having a vision, without lapsing into fantasy. An
authoritative leader never loses sight of the core purpose of the business and
understands that this overriding sense of purpose is also the matter that most
motivates employees. He/she can easily rise above internal politics, bureaucracy to
see things from a customer’s perspective and remind people within the
organization what they are there for.
A leader sets the vision, defines the culture and sets norms and values for the
organization. He/she encourages and coaches people, but will discipline them if
they have broken the agreed norms and rules. Even when working with bright,
successful individuals, it is imperative to establish clear norms. The authoritative
leader makes decisions, determines policy and procedures for achieving goals and
exerts total control in providing rewards and applying punishments.
The next most effective leadership style in the long term is the coaching
style. Coaching is the ability to bring out the best in others. If an analogy with a
team game is taken, the basketball player who is brilliant but never passes to a
team mate is going to be much less successful than one who brings others into
play. Mature leaders who are comfortable with the coaching role will take as much
pleasure from a subordinate completing a project or clinching a deal as they would
if they had carried out the task themselves. The key to unlocking the coach and
mentor in a manager is abandoning fear and insecurity, suppressing the irrational
instinct that is holding back a subordinate’s development and even the
development of the organization and of the manager (because he could learn from
the subordinate and gain the credit for bringing out the best of him).
Chances to win orders are being squandered and the probability of losing
skills to a competitor is increased if the subordinate is thwarted in his ambition to
develop. He will not be motivated to make his contribution to achieving the agreed
strategic goals.
The democratic style is where the focus is more with the organization as a
whole and there is greater interaction within the organization. The leadership
functions are shared with members of the group. The group members have a
greater say in decision making, determination of policy and implementation of
procedures. This style works well when employees are highly motivated, the goals
are clear, but there is a need to elicit ideas from the team as to how to achieve the
objectives.
The most effective part of the democratic style is the empowerment and
motivation people gain from having information shared. They can understand
better the need for following difficult decisions. The pitfalls are that decisions are
made too slowly due to the time wasted in meetings searching for an elusive
consensus. The democratic style does not have a positive effect on organizational
climate as compared to the authoritative style or the coaching style of leadership.
The pure democratic style is only useful every now and then, but a dose of it
incorporated with other styles can be tremendously effective.
Affiliative leadership means maintaining harmonious relationships above all
else. An affiliative leader goes to great lengths to ensure that people relate well
together and that strong bonds between leader and team members are established.
He will frequently treat the team to a meal out, celebrating openly and making sure
no one is left out and any resentment or injustice is allowed to fester.
Communication and trust are high priorities and formidable bonds of loyalty and
commitment can be engendered, with positive effect on teamwork. People give of
themselves above and beyond the call of duty because they feel a strong emotional
attachment to those they are working for.
This style is particularly effective in restoring teamwork where it has been
badly damaged by excessive coercion in the recent past. Problems with the
affiliative style are fairly obvious. As with the democratic style, important
decisions can be left unmade while participation is prioritized. The emphasis on
praise and harmony can lead to poor or lazy performance left unchallenged, which
actually poisons working relationships. If , for example, an individual often feigns
illness or leaves early, with the result that the rest of the team stay late to cover for
him, the manager damages workplace relationships, as well as performance, by
neglecting to discipline the errant individual.
The affiliative style can be used effectively in combination with the
authoritative style. This may sound like a marriage of opposites, but setting goals
and a vision for an organization and leaving individuals and teams considerable
autonomy in determining the means to achieve those goals can be extremely
fruitful.
The pace-setting style is to be found in introverted individuals who are
technical experts and have been promoted to leadership positions without having
the necessary leadership skills developed. They tend to carry out too many tasks
themselves, either because that is the role that suits them best or because they do
not trust others to get it right. Their reluctance to delegate, however, can be
demotivating for their subordinates as they have insufficient autonomy and
diminished opportunity to hone their skills.
Pace-setting is valuable in organizations where highly talented but lazy
individuals need a strong role model and high standards to be imposed. The degree
of interpersonal rivalry that the pace- setter unintentionally introduces can lead to
high performance, provided the team has the requisite skills and a clear goal,
meaning that the authoritative and coaching needs are in fact catered for.
The drawback of this style of leadership is communication. The pace-setter
expects the team to guess what the goals, the tasks and the individual learning
needs are. This means that in most teams and in most situations the pace- setting
style is unhelpful.
Coercive leadership can be highly effective, in short bouts, to meet certain
needs. It must be used sparingly and with great care because it produces a toxic,
low-performing environment if employed on a permanent basis. It is useful where
people know their tasks, have failed to fulfill them and have no good reason for not
having met them. For this, clarity of role and purpose are essential. It is also
important that the staff respect the leader making use of the coercive mode.
The coercive style can also be of use during a crisis. Generally, fear is
corrosive to workplaces if engendered on an ongoing basis, but it can be healthily
introduced on occasion to remind members of an organization that the organization
has to perform well in order to survive.
VOCABULARY
COMPREHENSION
PRACTICE
Managers plan to achieve their objectives and vision by using the best
information available.
Helen boasted about being appointed on top position in the company.
Keith is responsible for supervising the whole production process.
An ambitious leader tends to pursue long term goals.
The leaders of work organizations must avoid making hasty decisions.
They undertake changing any pieces that might get damaged during
transportation.
Fill in the following sentences using the appropriate form of the verb in
brackets:
Have you considered ................ (move ) to another town?
I strongly recommend .................. (concentrate) on human resource
management.
Sales figures tend .............. (drop) due to the economic recession.
I decided ............... (embark) on an interesting project soon.
The proposed plan would mean ............... (change) the whole logistics.
The company risks ................ (lose) an important market.
The HR manager promised ............... (hire ) me as soon as he could.
We undertake ................ (replace) any damaged articles immediately.
The advertising agency denies ................... (represent) any of our
competitors.
The press cannot delay ................. (break) the bad news any longer.
2.2. Review all the words related to ‘leadership’ and do the following
matching exercise:
FOCUS ON LANGUAGE
You can obtain adjectives with opposite meanings by adding the prefixes
un-, in-, il-, im-, ir-, or dis-. Here are some helpful hints:
un- is the most common negative prefix;
im- usually precedes a word beginning with a “p”
ir- usually precedes a word beginning with an “r”
il- usually precedes a word beginning with an “l”
- approachable - loyal
- articulate - patient
- assertive - practical
- communicative - rational
- competitive - reliable
- consistent - responsible
- cooperative - sensitive
- creative - sincere
- decisive -skilled
- discreet - supportive
- honest - committed
- intelligent
3.3. In small groups discuss which of the following qualities are more
likely to characterize today’s top managers:
- charismatic/efficient
- disciplined/business-like/thrilling
- visionary/pragmatic
- glamorous looks/business looks
Which five of the above styles do you think are generally preferable for
managers?
- analytic - intuitive
- assertive - logical
- cautious - persuasive
- competent - rational
- efficient - ruthless
- individualistic - sensitive
3.6. Discuss which of the following statements are closer to your idea of
the manager’s role in today’s business world:
3.8. Complete the text using the correct form of these verbs:
II. Read the text on military leadership styles and find answers to the
questions that follow.
Military leadership styles
Directing leadership
The directing leadership style centers on you, the leader. You control and
direct your subordinates’ every action. You do not solicit input from subordinates,
but rather give detailed instructions on how, when and where you want something
performed. Then you supervise very closely. This style is particularly appropriate
when you don’t have the chance to explain things (i.e. combat situations, or with
inexperienced subordinates).
Participating leadership
The participating leadership is a democratic technique which centers on
both the leader and the subordinates. You actively ask them for input, information
and recommendations. However, you still make the final decision on what to do
and assume responsibility for decisions and plans. The biggest benefit of this
approach is that when subordinates help develop the plan, it becomes their plan
which creates a huge incentive to complete the mission.
Delegating leadership
The delegating leadership is the free-rein style that gives your subordinates
the ability to solve issues and make decisions on their own. This typically is the
case when you have highly-qualified, experienced subordinates. While this style
may seem to be best when dealing with senior NCOs, you still must provide the
necessary resources and a clear understanding of your intent and the mission.
Although subordinates are held accountable for their actions, again ultimate
responsibility for what happens lies with you.
Transformational leadership
Transformational leadership focuses on inspiration and change. It
emphasizes individual growth and organizational enhancement. You must
empower and motivate your soldiers, first as soldiers and then as a group.
Additionally, an important aspect of this style requires you as a leader to
communicate reasons behind your decisions and actions. This allows soldiers to
have a broad understanding and exercise their own initiative when opportunity
arises. This leadership style works well when you have soldiers with great skills,
knowledge and who may have better ideas on how to accomplish the mission.
Transactional leadership
Transactional leadership is like a ‘parent-child’ relationship. With this
approach, you motivate your soldiers to work by offering rewards or threatening
punishments. This style is still directing in nature, with emphasis on how to do a
job. If you only utilize this approach, you will never see any commitment outside
of the short-term or specific area.
Leadership components
The four components of leadership are always present and affect which
choices you make and when you make them. These components are the led, the
leader, the situation, and communication.
The led
The soldiers you are responsible for leading constitute the first major factor
in the leadership nexus. All soldiers should not be led in the same way. For
example, a soldier with a new job or task normally needs closer supervision than a
soldier who is experienced at that same job or task. A soldier with low confidence
needs your support and encouragement. A soldier who works hard deserves your
praise; a soldier who intentionally fails to follow your guidance or fails to meet
clear standards may need to be reprimanded or punished. You must correctly
assess your soldiers’ competence, motivation, and commitment so that you can
take the proper leadership actions at the correct time.
You must create a climate that encourages your subordinates to participate
actively and to want to help you accomplish the mission. Ingredients essential to
the development of such a climate are mutual trust, respect, and confidence.
The leader
The second major leadership component is you—the leader. You must have
an honest understanding of who you are, what you know, and what you can do.
You must know your strengths, weaknesses, capabilities, and limitations so that
you can exercise control, discipline yourself, and lead your soldiers effectively.
You must continuously ensure that each soldier is treated with dignity and respect.
Assessing others may be easier than looking honestly at oneself. If you have
difficulty assessing yourself, ask your leader what he would like to see you change
about the way you lead your soldiers or how you support him. Do not put him on
the spot. Give him time to think of specific suggestions and then meet with him to
talk about them. You can also seek the counsel of your peers, or ask an
experienced subordinate how well he thinks you issue orders or provide needed
information. Consider all these points of view and then work on improving
yourself.
The situation
The situation is the third major leadership component. All situations are
different; leadership actions that work in one situation may not work in another. To
determine the best leadership action to take, first consider the available resources
and the factors of mission, enemy, time, terrain, and troops available. Then
consider the level of confidence, motivation, and commitment to the mission of
your subordinates. During some situations, you may have to closely supervise and
direct a subordinate’s work. During other situations, you may only have to
encourage and listen to their ideas.
The situation also affects the timing of a leader’s actions. For example,
confronting a subordinate may be the correct decision, but if the confrontation
occurs too soon or too late, the results may not be what you want. You must be
skilled in identifying and thinking through the situation so that you can take the
right action at the right time.
What if you take the wrong action? It happens. We all make mistakes.
Analyze the situation again, take quick corrective action, and move on. Learn from
your mistakes and those of others.
Communication
Communication is the fourth major leadership component. Communication
is the exchange of information and ideas. Effective communication occurs when
others understand exactly what you are trying to tell them and when you
understand precisely what they are trying to tell you. You may communicate what
you want orally, in writing, through physical actions, or through a combination of
all of these.
The way you communicate in different situations is important. Your choice
of words, tone of voice, and physical actions all combine to affect those under your
command. The ability to say the correct thing at the appropriate moment and in the
right way is also an important part of leadership.
Effective communication implies that your soldiers listen to and understand
you. Since soldiers listen to leaders who listen to them, you must work hard at
understanding exactly what your soldiers are saying to you. Good listening is hard
work, but it is a skill that can be learned. Do not interrupt when others are
speaking. Look at the person speaking; listen to what is said and also to how it is
said since emotions are an important part of communication. If you listen to your
subordinates, they will listen to you.
In summary, the four major leadership components are always present, but
their effects vary with the situation. The most important component in one
situation may have little importance in another. You must constantly consider all
four components of leadership when choosing the best course of action. Mistakes
happen when leaders fail to consider all four components and the manner in which
these components affect each other and mission accomplishment. Self-assessment,
study, and experience will improve your understanding of the four major
components of leadership.
COMPREHENSION
PRACTICE
2.1. Give synonyms to the following words as they were used in the text:
a. to accomplish
b. incentive
c. to empower
d. to understudy
e. proficiency
f. to reason
g. attainable
h. accountable
i. enhancement