MARY ANN AMPARO

Leynes, Talisay, Batangas · +639354337082

mheanamparo@gmail.com

Obtain a position as a school teacher that will utilize my strong dedication to children’s development
and to their educational needs.

EXPERIENCE
AUGUST 2014 – PRESENT
IELTS INSTRUCTOR, CEVAS REVIEW CENTER
 Taught various test-taking strategies in achieving the desired band score required by the
embassy in four language proficiency skills (Listening, Reading, Writing, and Speaking) in
the International English Language Testing System.
 Taught other international English tests such as Pearson’s Test of English Academic (PTE
Academic), Test of English as a Foreign Language (TOEFL), and Occupational English Test
(OET).

NOVEMBER 2012 – AUGUST 2013

CSR/TSR, CONVERGYS NUVALI
 Attended calls from foreign countries addressing multiple concerns about their credit
card and billing statements.
 Addressed queries and issues regarding telecommunication problems and
troubleshooting.
 Collected payments from delinquent accounts in a well-known shopping mall in the USA.

JUNE 2012 – AUGUST 2012

APPLECARE ADVISOR, IBM DAKSH HANSTON SQUARE
 Attended calls from foreign countries such as Australia and Singapore addressing
multiple concerns about their Apple products mainly iPhones, iPods, and iPads.
 Addressed queries and issues regarding device problems and troubleshooting.
 Addressed concerns about Apple ID, iCloud, and iTunes.

EDUCATION
JUNE 2015 - JUNE 2019
BACHELOR IN SECONDARY EDUCATION, LAGUNA STATE POLYTECHNIC UNIVERSITY – LOS
BAÑOS CAMPUS
GRADUATE
 JUNE 2009 – MARCH 2012
BACHELOR OF SCIENCE IN NURSING, LYCEUM OF ST. CABRINI COLLEGE OF ALLIED
MEDICINE STO. TOMAS BATANGAS
UNDERGRADUATE

SKILLS
 Creative Thinking  Effective Communication Skills
 Differentiated Instruction  Student Safety
 Computer-Literate  Time Management

TRAININGS AND SEMINARS ATTENDED

 PAFTE - 11th ANNUAL SEMINAR AND QUIZ BEE FOR EDUCATION STUDENTS
“CALABARZON Pre-Service Teachers as Shapers of the 21st Century Learners”
September 27, 2018 | Santa Rosa Sports Complex (Coliseum)
Quiz Bee Participant

 PAFTE - 10th ANNUAL SEMINAR AND QUIZ BEE FOR EDUCATION STUDENTS
“CALABARZON Pre-Service Teachers as Shapers of the 21st Century Learners”
September 22, 2017 | Santa Rosa Sports Complex (Coliseum)
Quiz Bee Participant - 5th Place

 LSPU-LB CAMPUS - 2018 STUDENT RESEARCH CONGRESS

“Optimizing the Student’s Capabilities through Research and Development”
May 15, 2018 |Floating Pavilion, LSPU – Los Baños Laguna
Oral Presentation (Social Sciences) – 1st Place

 THE EDUKCIRCLE – 5TH EDUKCIRCLE INT’L CONVENTION ON EDUCATION STUDIES

“Education and Teacher Learning and Development”
March 04, 2017 | AFP Theater, Camp Aguinaldo, QC
Seminar Participant

 FINISHING COURSE FOR CALL CENTER AGENTS NCII (100 HRS)

Training for Work Scholarship Program
May 16,2012 to June 1, 2012
Technical Education and Skills Development Authority (TESDA)

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PERSONAL INFORMATION
Gender : Female
Civil Status : Married
Birth Date : August 1, 1993

Emergency Contact Person : Ivan John Amparo

Emergency Contact Number : 09187897225

CHARACTER REFERENCE/S

NAME DESIGNATION CONTACT NUMBER

Lei Domingo CEVAS Alabang Branch Manager 09772987175

Armi Florendo IBM Daksh Colleague 09266852370

Roderick Rodriguez Convergys Colleague 09088132544

Margarita Galang LSPU CTE Math Adviser 09186002199