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Advisor:
Mr. Khurram shahzad
(Lecturer)
F003-MBA-028
Praise is to Allah, the most Gracious and Merciful, who blessed me with the
knowledge and wisdom and enabled me to overcome this task. Heartiest
gratitude to my parents without their continuous encouragement and love I could
not have accomplished this task.
I am very grateful to my advisor Mr. Khurram Shahzad and Mr. Fahad Hassan
Incharge placement centre for their continuous help, support and time during the
entire course of my internship. I am also very grateful to all the staff members at
MCB Stock Exchange Branch, Lahore especially Mr. Zulfiqar Sani and Mr.
Muhammad Jassem Butt for their guidance and encouragement.
Executive Summary
MCB Bank Limited (Formerly Muslim Commercial Bank Limited) has a solid
foundation of over 50 years in Pakistan, with a network of over 900 branches,
over 750 of which are Automated Branches, over 222 MCB ATMs in 41 cities
nationwide and a network of over 12 banks on the MNET ATM Switch.
Table of Contents
Chapter 1 6
1.1. History 7
1.2. The Mission 8
2. Principles of Performance 9
2.1. Customer Focus 9
3. Corporate Information 11
4. Management Committee 13
Chapter 2 14
Business Operations 14
1. Banking Sector Overview 15
Chapter 3 29
Learning As A Student 29
1. Duties & Accomplishments 30
Bibliography 39
Chapter 1
Annexure 40
1.
MCB in Brief
1.1. History
MCB Bank Limited (Formerly Muslim Commercial Bank Limited) has a solid
foundation of over 50 years in Pakistan, with a network of over 900 branches,
over 750 of which are Automated Branches, over 222 MCB ATMs in 41
cities
nationwide and a network of over 12 banks on the MNET ATM Switch, which as
a combination is considered to be the core competence of MCB.
MCB has become the only bank to receive the Euromoney award for the fourth
time in the last five years. MCB won the "Best Bank in Pakistan" in 2005, 2004,
2003, 2001, and in 2000 the "Best Domestic Bank in Pakistan" awards. In
addition, MCB also has the distinction of winning the Asia Money 2005 & 2004
awards for being "The Best Domestic Commercial Bank in Pakistan".
MCB now focuses on three core businesses namely Corporate, Commercial and
Consumer Banking. Corporate clientele includes public sector companies as well
as large local and multi national concerns. MCB is also catering to the growing
middle class by providing new asset and liability products. MCB looks with
confidence at year 2005 and beyond, making strides towards fulfillment of its
mission, "to become the preferred provider of quality financial services in the
country with profitability and responsibility and to be the best place to work".
1.2. The Mission
“To become the preferred provider of quality financial services in the country with
profitability and responsibility and to be the best place to work.”
2.
Principles of Performance
2.1. Customer Focus
Over the years MCB has developed strong relationships with its customers by
understanding their needs and treating them with respect, dignity and
importance. The driving force behind its commitment and services is its focus on
customers, ensuring that it not only meets, but exceeds their expectations.