Right‐Tasking
Case
Study
–
E‐billing
Assessment


•  Project:

Collaborate
with
a
mid‐sized
law

department
to
assess
the
value
proposi6on
for

e‐billing
systems
–
an
op6miza6on
opportunity
 Client
Comments:

iden6fied
during
an
ini6al
Right‐Tasking

consulta6on.


 “Our
Department
had
been
compelled

•  Background:

The
client
believed
that
e‐billing
 to
drama3cally
slash
headcount
and

products
had
evolved
since
their
last
internal
 costs
and
were
looking
for
more

assessment
–
but
did
not
have
bandwidth
to
 efficient
ways
to
allocate
and
deploy

gather
the
data
to
enable
a
decision
on
 our
remaining
resources.

U3lizing
his

whether
to
pursue
an
RFP
for
an
e‐billing
 ‘Right
Tasking’
approach,
Jim
swiEly

solu6on.


 dived
deeply
into
the
inner‐workings

•  Project
Scope:
 of
our
organiza3on.
The
results
were

–  Document
current
processes
for
outside
 several
specific
and
pragma3c

counsel
invoices.
 recommenda3ons,
ranging
from
long

term
strategic
considera3ons
to
more

–  Leveraging
independent
knowledge
of
the

immediate
tac3cal
sugges3ons,
which

marketplace,
compile
customized
market

have
proven
over
3me
to
be
highly

data.

insighIul.”

–  Facilitate
an
ROI
brainstorming
session

with
department
leadership
and
IT

support.

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 Right‐Tasking
Case
Study
–
E‐billing
Assessment

•  Final
Deliverable:



–  A
summary
report
that
enabled
the
team
to
decide
whether
to
move
forward
with
an

RFP.



–  Based
on
published
es6mates,
vendor
data,
and
a
collabora6ve
review
of
cost
and

process
improvement
opportuni6es,
we
were
able
to
quickly
make
an
ini6al
ROI

assessment.

–  While
preserving
the
client’s
internal
resources
to
focus
on
their
core
business.



•  Our
client
said:
“The
project
definitely
helped
enhance
our
performance

and
mi:gate
risk
in
the
new
environment.
I
strongly
recommend
Right‐
Tasking
Consul:ng
Services.”


Contact
Jim@Right‐Tasking.com
for
more
informaHon


www.Right‐Tasking.com


©
2010
Right‐Tasking
Consul6ng
Services
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of
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