Beruflich Dokumente
Kultur Dokumente
GSK
July 2014
Contents
OH&S Policies ..................................................................................................... 3
Emergency Procedures................................................................................... 9
• House Rules
• Customer Service
• Safety in the workplace:
- Company OH&S policy
- Consultation arrangements
- Risk Management (incl. hazard identification, Risk assessment,
Controlling risk, and Risk monitoring/review)
- Potential hazards and control measures for sites
- Working without injury
- Accident, injury and incident reporting
- Injury management and Workers Compensation
- Emergencies
• Workplace Behaviour (incl. cultural awareness, harassment, anti-discrimination
and bullying)
• Public Liability
All personnel will complete online WorkPro Gateway training and an online
assessment is completed to ensure their understanding of the material.
Site Induction
Toolbox Talks
Toolbox Talks are downloaded from our intranet and/or emailed to our Supervisors.
Supervisors and/or Portfolio Manager deliver the training to the team. Service
personnel gain information and complete assessments on topics such as incident
reporting, workplace violence, customer service, material safety, sharps handling,
security, etc.
The Toolbox Talks schedule, as per the attached Training Plan, is flexible and the
topic for any particular month can be changed to address any issues relevant to
that month, or alternatively we may introduce a second toolbox talk for the month
to accommodate the existing schedule and the urgent matter.
Staff must refer to the ‘Emergency Evacuation Plan’ and be familiar with the
location of their Assembly Area and the route to use to access this area.
Assembly Area
To assist the person in charge of the shift to locate all of their Staff we suggest
evacuating to the same area if possible so that all Staff can be found at the same
location.
Locating Staff
In any event that Staff are evacuated to an Assembly Area the Supervisor must be
able to account for all Staff under their control on the shift.
The Supervisor must collect the ‘Sign On/Off Register’ for the current shift and take
it to the Assembly Area.
Any other Assembly Area needs to have a person allocated that will collect names
of Assetlink Staff assembled.
Once they have arrived at the Assembly Area begin marking off or recording
names of Staff as they arrive at the Assembly Area.
This list can be checked against the ‘Sign On/Off Register’ by communicating with
each other.
Accident/Incident Report forms are available from the Supervisor. If you are unable to
locate a form, contact the Supervisor or Area Manager as soon as possible.
A form should be filled out as soon as possible after the event. If you wish, the Supervisor will
help you complete the form. In the case of serious injury, the elapsed time should be no
greater than 48 hours. Be careful to fill out ALL details on the form, clearly stating:
Give the form, (or verbally describe the accident) to the Supervisor
Overview
Most accidents that do occur could have been prevented.
Many accidents could have resulted in far more serious consequences than those that
actually did occur.
Incidents also occur whereby a serious accident did not occur due only to a near miss.
All of these situations are serious Safety issues and require a thorough investigation of the
cause.
The object of any such investigation is to PREVENT the same type or similar accident from
reoccurring.
• Administer aid to any injured party in accordance with the Emergency and First Aid
procedures or seek a qualified First Aider, as appropriate.
• Where plant/equipment or site is considered a hazard at this time, immediately close off
the area.
• Take note of the accident scene or take photographs as appropriate.
• Obtain brief details of the occurrence if appropriate.
• Notify the Supervisor or Manager of the occurrence and complete and forms provided.
• Investigation is to be carried out by qualified personnel (OH&S Reps, Management
Representative, WorkCover Inspector as appropriate).
• Report on the findings of the investigation to the Manager.
• Develop and implement corrective procedures
When Incidents occur which do not result in any actual accident or loss (a near miss) must be
reported to Managers. In this way corrective procedures can be implemented BEFORE any
actual accidents occur.
This reporting must be to the Supervisor, Manager and OH&S personnel in the first instance,
then, after corrective action or procedures have been determined, to all employees by way
of personal instructions.
Employees must report to the Manager any medical treatment obtained during non-working
hours for any work related injuries or illness on the first scheduled workday following
treatment.
Checklist
1. Secure the Area (particularly public access ways)
Remember you are about to enter an area where an employee may have been injured.
Don’t become a further statistic, protect yourself. Ensure that there is no further danger to
personnel or damage to plant and equipment.
2. Visual Inspection
Familiarise yourself with the accident scene and the existing conditions.
Inspect the accident site carefully to identify any obvious component failures etc.
Photographs are more reliable than memories. Record all useful photographs required to
assist in interviews or consequent reports.
Information gained about the situation prior to the accident occurring is important in
identifying potentially hazardous:
• Plant or equipment
• Procedures or processes
• Materials or products
• Environmental considerations, eg weather conditions
4. Employee involvement
Questions relevant to this period give an insight into why the accident has occurred and the
best avenue for prevention. They also identify what has actually happened.
Information gained about the accident occurrence, identifies the change from normal
procedures or the point where components have failed.
5. Interview Witnesses
Information gained about responses to the emergency situation, enables us to limit injuries
and damage in other similar accidents by competent emergency management.
• An immediate and significant staff absence occurs Eg: due to a major flu epidemic
• In the case of an emergency on site Eg: flood or fire
• Industrial action on one or more sites
• Urgent and immediate request from the client
Notification
Company notified via Site Manager of immediate urgent need via 24/7 mobile access to
Operations Manager.
Resources
The need for resource requirements including team of workers and mobile plant is identified.
The State and Operations Manager jointly agree on a plan to access the agreed resources
Compliance Manager attends site to induct workers and undertake Risk Assessments of the
site circumstance.
Where the 24 hour escalation is a result of a serious incident the Compliance Manager shall
undertake an investigation.
Review
After initial response occurs the Managers shall determine longer tem plan for sustaining this
resource level.
Where resources are required for longer than 24 hours an action plan in consultation with the
client shall be developed and agreed