Northern Provincial Council Service Performance Plan 2011

SERVICE PERFORMANCE PLAN - 2011
Provincial Planning Secretariat

Northern Province
PREFACE
It is necessary that each institution coming under Provincial administration shall clearly spell out the services to be
provided by them with the finance provided in respect of each financial year. Service Performance plan for 2011,
lists out the services to be delivered by the Provincial institutions under each key result area prioritized by them
for the year 2011. The document will serve as an instrument to inform the people of Northern Provincial of its
activities and will serve as a tool for monitoring. This document is an out put of a team work of the officials of
Northern Provincial Council. This document is a requirement in terms of PFR No: 39.3 of the NPC.
Chief Secretary
Northern Province
09.12.2010
[Attachment to Provincial Financial Statement for 2011]

Service Performance Plan 2011
Head :- 400 - Governor Secretariat
Programme No :- 3 - Provincial Administration
Serial No.
of SRA to
Project Key Result Area Service Delivered Key Output Indicator Key Outcome Indicator which
KRA
Contribute
Sustaining the human

Maintenance of Human Made salaries and other payment Human resources of Service
resources of service 2
Resources to 71 staff delivery system is sustained.
delivery system
400-3-1
Directions issued Number of directories

Facilitating decision making
Activities coordinated Grievances retrieved
an implementation process in 6
Legal obligations carried out Decision taken executive direction
the service delivery system
taken an authorization
Service Performance Plan - 2011
Head No: 401 - Co-operative Employees Commission, Northern Province
Programme No : 3
Project Serial No.of SRA
Key Result Area Service delivered Key Out Put Indicator Key Out come Indicator to which KRA
contribute
1 1. Sustain the human resource Maintenance of Human Personal Emoluments paid to Human resources (5 Nos) of Development of
Resources 5 staff service delivery system is Human Capacity
sustained.
2. Improvement of service Approving selection of 350 applications processed
delivery employees by co- High level of service Development of
operative societies 300 cadre assignments delivery of co-operative Human Capacity
approved societies ascertained
3. Office automation Acquisition of Capital Quality of office outputs Trust on CEC among Reactivating &
Assets enhanced grieved increased Expanding Service
and Facilities
12 commission meeting Almost 100% of job
convened security of cooperative
employees assured
Natural law reaffirmed
Around 150 decisions/ 100%conflict free
directions towards environment in Co-
Having a mechanism for redresses made operative Societies
grievance handling ensured
4. Promoting consistencies Harmonized working
environment established
High level of smooth Establishment of

work flow Good Governance
12 Circulars released
High level of
delightedness among Co-
operative Employees
Head:- 402 Provincial Public Service Commission

Serial No of SRA to
Project Key Result Area Services Delivered Key Output Indicator Key Outcome delivered which KRA
Contribute
Sustaining human resources of Personal Emoluments were human resources of service delivery system
1
service delivery system pais 20 staff sustained
Improving human and

Institutional Resource for service Scheme of recruitment Establish to Northern Provincial Council 6
delivery
Provided Better service for
Efficiency bar examination Northern Province
Departmental exam Skill Development 6
Acting appointment
Promoting No of promotion Given Satisfactory human resources

1
Transfer No of Transfer Given Satisfactory human resources

Promoting conductive
6
Environments
Extension No of Extension Given Obtained experience service
Retirement No of Retirement Given Filled vacant
Advertisement Improved HR Satisfactory human resources
Establishment of Good
Examination No of examination conducted Strengthen HR 6
governance
Interview No of Interview conducted Strengthen HR

Head :- 420 - Chief Secretary's Secretariat
Serial No.
of SRA to
Project Key Result Area Service Delivered Key Output Indicator Key Outcome Indicator
which KRA
Contribute
Sustaining the human

Personal Emoluments paid to 30 Human resources of Service delivery
resources of service Maintenance of Staff 2
staff system is sustained.
delivery system
420-3-1
Directions issued Number of directeries

Facilitating decision making an
Activities cordinated Grievances retrieved
implementation process in the 6
Legal obligations carried out Decision taken executive direction
service deliery system
taken an authorization

Service Performance Plan -2011
Head :- 421 : Provincial Treasury, NP

Programme No-3 - General Adminis tration & Finance
Serial no of
Key out come SRA to which
Project Key Result Area Service delivered Key output Indicators
Indicators KRA
Contribute
Sustaining the
Human resource of
Human Resources
Maintenance of Human resources Salaries were paid to 26 staff service delivery system is 1
of Service delivery
sustained.
system
Preparation of Draft Estimates, Approved by the Finance

Commission and allocation of resources to the sectors.
Financial Statement for 32
Mobilization of Staff performance are
Heads (Ministries & 2
Financial Resources Justification given to Finance commission and General Treasury improved by 10 %
Departments) are prepared.
FR transfers, supplementary provisions and revisions of limits
Conduct Training programme for office staff

Efficiency & effectiveness
- Training on financial Management 10 Nos of capacity Training
of staff performance is
2 - Training on Administration Programme are provided.
Improving Human improved by 5 %
- Special Training on accounting packages
Resource and
4
institutional
development Develop skill in the e - administration among officers to enable the
use of electronic devices 5 computer with accessories,
Institutional capacity are
printer and furniture are
Maintaining of automation & Tracking system for easy tracking of purched increased by 10 %
routine programmes
Policy reviews &
17 nos of circular and services delivery system
Promoting Facilitate & regulate the procedures 2
guidelines issued is improved by 10 %
consistencies
Coordination with stakeholder agencies specially with Donor
Strengthening the funded projects Financial Accountability
Monthly Financial Statements
Accountability and and responsibility 6
Expenditure and revenue management and Reporting 0f 32 heads are monitored.
Responsibility Increased by 10%
Delegation of functions and authority
Supplementary Service for Northern Provincial Council Vehicle
No. of vehicles repairs
Maintenance Strengthening the
Miscellaneous No. of vehicles purchased
4 Purchase of New Vehicles Northern Provincial 2
Services Supplementary Services
Council Services
Supplementary Service for all departments provided to priority works
Service Performance Plan-2011
Head : - 422 – Provincial Planning Secretariat

Programme No: - 3 - Provincial Administration
Serial no of
SRA to
Project KRA Service Delivered Key Out put Indicator Key Outcome Indicator
which KRA
Contribute
Sustaining the human Maintenance of Human Resource for the execution of Personal Emoluments paid to 74 Provincial, Human resources (74 Nos) of service
resource of service Provincial Planning Secretariat Services District and Divisional Planning Staff delivery system is sustained.
delivery system
Coordination among the Provincial Ministries and the 7 sectors gained knowledge on Sustainable More public had easy access and
Departments. Livelihood Assistance (SLA) principles and engaged in Sustainable livelihood 1
Development of methods
Human,Physicial and More Public met their basic needs
Natural assets Assist to prepare and implement the Community 7 No. of Community development Projects Improved sustainable livelihood and
Development Projects. implemented on sustainable Livelihood. confirmed stable income among the
community
Improving service Conducted Training Programmes ,Workshop and 05 No. of training conducted for district staff and Quality performances assured
delivery system seminars staff gained more skills and knowledge expanded
422-3-2
service
2
Capacity building Assist to prepare and implement the Changing 60% of the Provincial & District Planning staffs 50% of the service delivery improved
programme Management in Planning Process gained more skills & knowledge in the Future through established their capacity.
Planning Process.
Assist to prepare and implement the infrastructure Easy & Quick implementation of
5 No. of sectoral Projects recommended for
Development Projects Rehabilitation Activities in Northern
Restoring the rehabilitation activities.
Province
Community 3
infrastructures
Coordination with stakeholder agencies specially with Regular Coordination and Monitoring of 10
Service delivery improved & sustained
donor funded projects Donnar Funded Projects

Programme No: - 3 - Provincial Administration
Serial no of
SRA to
which KRA
Contribute
60 No. of Provincial Statistical Hand books
published
34 Resource Profile and Statistical Hand Book

published by the DSS
Easy access to sectoral information
Reducing
Guidelines and assistance to the authority concerns for the 60 No. of Operational Information prepared & system sustained
vulnerability Published
preparation of poverty and vulnerability reduction 5
Information
programme. Information sharing and feedback
Development
30 No. of Consolidated Annual Implementation among stakeholders established
Programme prepared & Published
422-3-2
30 No. of Progress ( AIP ) reports for each

Quarter prepared & Published
Facilities for Good Maintaining of automation & tracking system for easy 01 Automated system (Mail) established at the Easy delivery of services established
Governances tracking of routine programmes PPS
Structure
Develop skill in the e-administration among officers to e Administration applied in the office Transparency and accountability
enable the use of electronic devices among the stakeholders
Motivation Officials 6
Policies programmes & Procedures to availability for Policy manuals ,Programmes and Procedures Better delivery of services
public distributed to the public
Operational Information System established & functioned 6 No of Database established (MIS) among the Information delivery system
efficiently sectors established & sustained
NPC news bulleting, Notice, Advertisement, Transparency and accountability
Regular updating of NPC Web Site in Trilingual Version
Result, etc updated regularly among the stakeholders
Establishing
Provincial Documentation of Policy Document, Circulars, Histories, Sectoral Archives established within the Efficient Information Management 6
Information System Articles, etc in Archives Provincial Sectors System established
Maintaining the local area network system Regular Maintained the LAN LAN system well organized
Information dissemination among the
Promoting the Sectoral Forum 5 No of forum established
professionals

Programme No: - 4 - CIRM
Serial no of
SRA to
which KRA
Contribute
Sustaining human resource of Execution of CIRM services in Personal Emoluments paid to 05 Human resources (5 Nos) of service 1
4
service delivery system the Northern Province Staffs delivery system is sustained.
To develop spatial data for all

administrative districts
To harmonize all GIS related

Producing vulnerability practices among the institutions Information system sustained in the
No of Maps Produced & Published 2
Information development in the Northern Province. Province
To develop vulnerability/poverty
profiles for all districts
To conduct, assist, co-ordinate

4 and encourage research into all
aspect of institutional and
community development No of Capacity Development Human Capacity Sustained in the
3
Programme Conducted Province
Improving service delivery To assist in building the
system capacities and human resources at
the village and divisional.
To participate in the
To Furnished Project Monitoring Smooth Implementation of Provincial
implementations of project 4
Activities Projects
activities
Head: 423 - Provincial Public Administration Secretariat (PPAS)
Programme: 03
Serial No.
of SRA to
Project KRA Key Output Indicator Key Outcome Indicator
which KRA
Service Delivered contribute
• Man power (34 in number)
sustained. • Responsive and prompt
Sustain the
human • Approximately 432 administrative culture
2 Maintenance of Human Resources officers benefited from prevailed. 4
resource
staff bus transport • Effective service by
facilities delighted clients.
• Procurement of office furniture and • Necessary office furniture

equipment and equipment purchased.
• Maintaining vehicles for effective use in • Perks of fifty six • Productivity and
official purposes employees of this reputation increased
Improving • Maintenance: Machinery and equipment secretariat paid
• Delighted external
human and • Communication & others • Three agreements made clients
2 institutional • Payment for Utility Service ( • Three circuit bungalows, • Establishment and 2
resources for Electricity Telephone and Water) Guest Houses and two development case load
service delivery hostels maintained attended
• Approximately 432 • Efficient run with zero
officers benefited from defects found.
staff bus transport
facilities
Head: 423 - Provincial Public Administration Secretariat (PPAS)
Programme: 03
Serial No.
of SRA to
S.No KRA Service Delivered Key Output Indicator Key Outcome Indicator
which KRA
contribute
• Accommodating over time/ holiday pay • Perks of needy employees • Effective service delivery
Claims of this secretariat paid to public by delighted
Providing • Granting salary advance /loans • Sufficient and capable workforce
2 4
incentives manpower at provincial • Case load in establishment
offices through effective and development areas
personnel management. attended.
• High caliber workforce 50

• Providing HRD fund to staff • 50 Provincial officers in number established
benefited in their higher
• Providing accommodation new rented out studies • Delighted officers due to
Motivating
Quarters(Vavuniya) balanced social and
2 Officials • 20 Officers benefited to stay 6
• Maintaining of Quarters & Circuit • official life.
• Proper functions of 8 Nos. of
Bungalows
quarters ensured • Provincial Employees
• Repairing /Attending defects at Quarters benefited
Service Performance Plane-2011
Head :– 424 -Department of Motor Traffic
Programme :- 3
Project Key Result Area Service delivered Key output Indicators Key come Indicators
Sustaining the
Human Resources of Personal Emolument were Paid to 28 staff Human Resource of service
Service delivery Maintenance of Human delivery system by 28 staff is
system Resources sustained
424-3-1
Issuing revenue licenses to
vehicles
Public Safety Issued 65,000 vehicle revenue Licenses Increased provincial Council
Accept Notice of non users of
Income by 10%. Ensured
vehicles and Register public safety and reduced
Crimes by 2%
Printing of revenue licenses
and distributing among the
districts and divisions
Registration of reputed 10 nos. of Circulars issued Conducted 5 Nos. Road Safety through Public
Public Awareness garages to issue fitness Public Awareness Programes by 10%
certificates to buses & lorries
Issuing instruction with
Motor Traffic Acts and other

Head : 426-Provincial Audit

Programme No : 03
Serial No. of SRA to
Project Key Result Area Service Delivered Key Output indicator Key Outcome indicator
which KRA Contribute
1. Administration & * Human resources of service
Finance Sustaining the human resources of service delivery system Personal Emoluments were paid delivery system by 35 staff is
* Management of 35 staff who are involving in administrative, to 35 Staff. sustained.
Financial & Audit Functions. Procurement of Furniture and
* Attending day to day administrative Functions & Over roll supervision Office Equipments. Allowances were paid to Audit
trainees * Provided practical training to
of their attendance, leave, work plan, implementation and feed back of
trainees in the field of
informations. Making other legitimate Provincial Auditing.
• Preparation of financial statement to the interested parties. payments whenever it is due.
* Carry out continuous Provincial Audit of the accounts and resources of
all the Ministries and Departments of the NPC functioning with 456 Rendering Annual
2. Audit accounting units in the five Districts of northern Province. appropriation A/C, Advance to * Strengthened internal control
P.Os & other specified A/Cs Systems adopted.
* Advice management on Internal control systems.
Assistance for the execution of
* Draw Managements attention to weakness in internal control and make Provincial Audit NPC Accounting offices
recommendation for solving these problems. Audited as per audit plan and * Detection of commissions &
* Ascertaining the effectiveness of the system of Internal control adopted programme. omissions ,if any wasting 6
in preventing as well as detecting waste ,idle capacity and timely in the accounting
extravagance officers .
* Ascertaining the reliability of the accounting and other records.
* Ascertaining the extent to which the Departments assets are
safeguarded from losses of all kinds. * Ensuring efficiency &
* Ensure the quality of the performance related to the resources effectiveness in service.
expended by the stakeholders and also evaluate accountability of those
responsible for Management.
* To increase efficiency in audit educate the staff attached to Provincial Execution of Provincial Audit * Ensuring accountability for
Services. finances entrusted.
Audit Department in information Technology to be adopted the latest
development in the field of audit. *Ensuring the optimum result
* Ensure that all the physical and financial resources of NPC are utilized for the expenditure incurred.
for optimum results targeted in the budget and standards prescribed
and thereby to obtain “Value for money “ being expended. Audit queries raised on
* Ascertaining wether annual Board of survey of all the assets of NPC deficiencies observed Special
that are in the custody of all Departments are carried out regularly/ reports submitted. where
necessary .
annually and reports issued.
Assistance for the execution of
* Ensure that there is proper control over funds voted for expenditure of Provincial Audit
the Provincial Audit Department and there are no irregular Investigations carried out on the
expenditure and/ or excess expenditure being incurred. instruction of the Hon.
* Ensure follow-up actions are promptly taken to finality either in Governor and the Chief
settlement of Audit queries or finality reporting matters to the chief Secretary.
Secretary for appropriate action
* Ensure that accounts are rendered to the appropriate parties for all
expenditure incurred out of funds voted for the Provincial Audit
Department.
* To report to the chief Secretary on deviations from compliance with
laws and regulations and /or involvement of mis-management of
corruption in the accounting offices.
Head:- 427- Management Development & Training Institute
Programme:-9
Serial No. of SRA

Key Outcome
Project KRA Key Output Indicator to which KRA
Service Delivered Indicator
contribute
Sustain the human

Maintenance of Human Resources Effective service by
3 resource Salary paid for11staff delighted clients.
6
Productivity and
reputation increased
Improving Necessary office furniture and Satisfied external

institutional Maintenance of Physical Assets equipment purchased. clients
3 6
resources for Effective training
service delivery Auditorium maintained Conducted
Efficient run with zero

defects found.
Effective service
delivery to public by
Accommodating over time/ holiday pay Sufficient and capable delighted workforce
Providing Claims manpower at provincial
3 4
incentives offices through effective Case load in
Granting salary advance /loans personnel management. establishment and
development areas
attended.
Head:- 427- Management Development & Training Institute
Programme:-9
Serial No. of SRA

Key Outcome to which KRA
Project KRA Key Output Indicator
Indicator contribute
Service Delivery
Providing training to officers Quality of work

improved
200 Provincial officers
Conducting courses in collaboration with
benefited in their higher
Motivating Universities. Satisfied officers due to
studies
3 Officials balanced social and 6
official life.
20 Officers benefited
Provincial officers
benefited
Streamlining of Simplifying administrative procedures Processes and procedures

government through management development and revised and streamlined.
3 Benefited clients. 6
structure and training service delivery reviewed and
institution simplified continuously
Improvement of Training and Development 600 Public servants trained Improvement of 4

3 service delivery quality of training
Service Performance Plan – 2011
Head No : 430
Programme No: 3
Project Key Result Area Service Delivered Key out put indicator Key Outcome Indicator Serial no
of SRA to
which KRA
contribute
1.Sustaining Assistance for service - Personal emoluments paid to Service delivery system ,
human resource delivery & officer well 40 staff increment and promotion 1
service delivery beings sanctioned
system
200 families livelihood

2.Production and Development of Fish 100,000 of fingerlings stocked improved.
Productivity Production 1No. of fish breeding centre % of malnutritional 1
enhancement established decrease in the community
General due to availability of cheep
Administration & protein source.
Finance
Market promotion 100 fish box & Bicycle supplied Improved the livelihood of 1
100 fish traders
Increase the income
Providing fishing gears and
boats on subsidies rate No. of fishing gears and boats Increased the fish harvest & 1
provided income
Capacity of 150 Families
Capacity development 10 No of training conducted improved 1
3.stenthining
governance Procurement of furniture 1 No. computer, 2 executive Performed function with 3
structure & and office equipments table & Chair purchased efficiently
institution

Head No:- 431-Dept. of Agriculture

Programme No: 3 & 44
Project Key Result Area Service Delivered Key Output Indicator Key outcome Indicator Serial No of
SRA to
which KRA
Contribute
Sustaining human Maintaining of the Personal emoluments were paid to 305 Service delivery system by development
2 &4 resource for effective Human Resources personnel of 305 staffs is sustained SRA1
service delivery system
Provision of seed 8500 Kg of ground nut seeds supplied for 190 Mt of ground nut additional y
material as incentive 212.5 ac cultivation produced
and training 2400 Kg of black gram seed supplied for 120 Mt of black gram additional y
200 ac cultivation produced
15000 Kg of red onion seed bulb supplied 180 Mt of red onion
for 30 ac cultivation additional y produced SRA 1
Provision of seeds as 100 Kg of hybrid maize seeds supplied 09 Mt. Maize produced
incentive for OFC for 15 ac cultivation
KRA 1.4 –Productivity under irrigation and 280Kg Ground nut seeds supplied for 07 6.3 Mt. Ground nut produced
enhancement training ac cultivation
360 Kg of green gram seeds supplied for 15 Mt. Green gram produced
30 ac cultivation
15 Kg of big onion seeds supplied for 05 20 Mt. Big onion produced
ac cultivation
8.4 Kg hybrid pumpkin seed supplied for 129 Mt. Pumpkin produced
21.5 ac cultivation
2&4 Assistant for package Input supplied for 25 nos. of 1 ac block Average rice increased to 6.5 Mt./ha in
of practices to maximum yield rice demonstration the demonstration plot
maximize rice yield
/ac
Water grass control in Input supplied for 50 nos . of 1 ac block 80% reduction in water grass population
rice water grass control demonstration in in the demonstration plot
paddy
Production & supply of 900 bu of RSP supplied for 300 ac. of seed 24000 bu of quality seed paddy produced
quality seed paddy for paddy production farm establishment and used
local seed protection
Supply quality OFC 720 Kg of quality black gram seed 30 Mt. of quality black gram seed
seed materials for seed supplied for 60 ac. seed production farm produced
production

Supply quality OFC 720 Kg of quality black gram seed 30 Mt. of quality black gram seed
seed materials for seed supplied for 60 ac. seed production farm produced
production
7500 Kg of quality seed onion bulbs 75 Mt. of quality seed onion produced
supplied for 15 ac onion seed
production farm
480 Kg of basic green gram seed 16 Mt. of quality green gram seed
materials supplied to 40 ac seed materials produced
production farm
120 Kg of basic cowpea seed supplied 5 Mt. of quality cow seeds produced
for 10 ac. seed production farm
Promotion of row 25 Nos of high land seeder supplied Improved agronomy practices
seeding technology adopted by row seeding
2&4 to increase
productivity
Supply of fruit plants 7000 nos of agro- forestry plants Fruit village developed
to resettled farm supplied to 1000 home stead Own consumption of fruits
families
Supply of rocking 50 Nos of rocking sprayer supplied Quality fruit production increased
sprayer
Provision of 200 Nos of 50 ac of sprinklers Water used efficiency increased by
sprinklers and its established in vegetable cultivation 100%
technology for
vegetable cultivation
Provision of drip 100 Nos of drips irrigation units Water used efficiency increased in
irrigation unit in established in 25 ac banana banana cultivation orchard
dense banana cultivation
cultivation 22, 000 banana suckers supplied
KRA 1.3 -Market Construction of red 14 Nos rural level red onion storage Awareness of the red onion store
opportunities, onion storage structure established technology in 14 villages
information, linkages structure and supply
4 and network Supply of plastic 975 Nos plastic crates supplied to Reduced the post harvest losses in
crates for easy fruit producers transport of fruits and vegetables by
transport 28%

SRA to
which KRA
Contribute
Provision of push 50 nos. of push bike and creates to 100 vegetable vendors collect
bike to vegetable promote rural vegetable marketing vegetable from rural farmers
vendors
Services facilitated Construction of community managed Income of fruit growers increased by
fruit collection, mango sale outlet (phase III work) regulated marketing
storing and
marketing
Supply of barbed 500 Nos of. 25 kg barbed wire coils 500 home garden have protective
wire for home supplied fencing for cultivation
KRA1.1- gardening
Development of social Supply of water 217 nos. of water pumps supplied to The lost farm implements replaced
financial, human, pumps to resettle resettled farmers for cultivation.
physical, natural farmers 50% increased extent of cultivation
assets Supply of knap sack 250 nos. of knap sack sprayer under agro-wells in each homestead
sprayers to resettle supplied to resettled farmers
farmers
Supply of alkatheen 110 Nos. of alkatheen rolls (33M)
pipe for abandoned supplied to high land cultivation
high land cultivators
Supply of mamotty to 500 nos. of country mammotty
resettled farmers supplied to resettled farmers
KRA 1.6 –Building Conduct farmer 750 farmers trained by 25 training at Farmers skills and knowledge
knowledge on new training on new DATC increased
options available technologies
Technology 10 Nos of farmer exposure visits
transaction through organized to Agric. research stations.
exposure visit
Technology 05 Nos of agricultural exhibition
awareness and its conducted at each DATCs
performance
evaluation

SRA to
which KRA
Contribute
KRA 2.3 Improving Practical training for Improved irrigation system Effective training on crop SRA 2
human and water and crop management in teaching plot crop at management technology enabled.
Institutional management to 02 DATCs of Vavuniya, Mannar
Resources for service farmers
delivery
Lands on training Land improved for cultivation at Teaching plots established and
Mannar and Mullaitivu DATCs Quality training conducted at the
DATCs
Tissue culture plants Established tissue culture laboratory Production of plantlets from tissue
supply service service culture
initiative
Technical and 05 ac nucleus citrus plants in Assured supply of quality planting
management to Kanagarayan kulam, Vavuniya material
farmer reestablishment
Supply of
qualityplanting
material private
nursery men
KRA 4.1 – Training to 06 nos. of staff training conducted to Enhanced skills and knowledge of the SRA 4
Improvement of extension workers at 300 nos. of front line extension DOA staff for better extension
service delivery DATC workers
Effective training
KRA 5.2 – Addressing Development of 1000 Home garden established Ensure the own consumption of SRA 5
needs of scattered home gardens 75 home garden winners awarded vulnerable groups.
pockets of 2700 perennial crops supplied
vulnerability
Head: 432 Department of Animal Production and Health

Programme: 3,Provincial Administration
Serial No.
of SRA to
Key Outcome
Project Key Result Area Service Delivered Key output Indicator which
Indicator
KRA
Contribute
1.Sustaining the Human Providing timely assistance Made salary and other Human Resource of 4
resource of service delivery for the execution of AP & H payments to 59 officers Service Delivery system
system Department's services is sustained
Maintenance of Department 2 AD's office and PD's office Satisfactory living 2
Buildings building maintenance conditions and working
activities were carried out. environment are
provided to office staffs.
Procurement and 6 Nos of Blowers Uninterrupted and 2
maintenance of office 1 No. of Multimedia efficient working
equipments, Furniture and Projector environment in offices.
electrical goods to PD's 2 Nos of UPS (1.2kw.)
2 office, 2AD's offices and 1No.Digitel Photo
2. Institutional and 3DVS's offices. copier(High speed)
infrastructure development Maintenance of Official 50% need of Vehicle, Plant Timely service Delivery 2
for service delivery vehicles, Plants and and machinery are by officers
Machineries in PD's office , maintained.
2AD's offices and 3DVS's
offices.
Supply of stationeries fuel 100% needs of fuel & Timely service Delivery 2
to PD's office , 2AD's offices stationeries purchased. by officers
and 3DVS's offices.
Providing Internet Internet connections for 5 Reduction of 2
connections to 2 AD’s admin. Units are Provided. communication delays
Offices and 3 DVS’s offices
Head: 432 Department of Animal Production and Health

Programme: 45 Livestock Development
Serial No.
of SRA to
Project Key Result Area Service Delivered Key output Indicator Key Outcome Indicator which
KRA
Contribute
1. Sustaining the Human Providing timely assistance for Paid salary and other Human Resource of Service 4
resource of service the execution of AP & H payments to 213 officers Delivery system is sustained
delivery system Department's services
Continuation of Construction Completion of 2 DVS Conducive working 2
work- 2 DVS’s office buildings environment
offices(Mullaitheevu & Mannar)
Infrastructure development Maintenance works and Conducive working 2
4 Maintenance of Department minor repairs are done in environment
Buildings in 10 Veterinary 10 Veterinary office
offices buildings.
2. Institutional and 2
infrastructure 10 Nos. of Office Tables
development for service 20 Nos. of Arm chairs
delivery 30 Nos of Emergency Conducive and healthy
Lamps. working environment will
Procurement and maintenance
30 Nos of Water filters. increase service delivery
of office equipments, Furniture
20 Nos of computer system in range offices
and electrical goods to
tables
Veterinary offices
10 Nos of Refrigerators
20 Nos of Cool Boxes
(Plastic-20 lit
Maintenance of Official 50 % of the Official Conducive working 2
vehicles, Plants and vehicles, Plants and environment
Machineries Veterinary offices Machineries Veterinary
offices were maintained
Supply of stationeries and fuel 100% need of stationeries Conducive working 2
to Veterinary offices. and fuel to Veterinary environment
offices were supplied
Upgrading communication Internet connections for 2
facilities to 10 Veterinary 10 Veterinary offices are Conducive working
offices provided environment and
communication to increase
service delivery in limited
time
Prevention of contagious Poultry Vaccinated Reduction in motility of 1

diseases in Poultry against, Poultry will increase
Fowl Pox- 100 vials Production of eggs, and
(1000 doses) meat from local farms
NCD- 1000 vials (500
3. Maintenance of Healthy
doses)
Livestock & Poultry
IBD -400 vials (500
Population
doses)
Prevention of Clostridium Goats vaccinated with Tetanus incidents reduced 1

(Tetnus) infection in goats. Tetanus toxoid -2,000 and 5000 goats saved
doses
Technology transfer to famers 60 farmer Training Learned techniques were 1
in modern farming practices programs conducted applied by beneficiaries in
4. Improvement of
farmers. or 1800 far Livestock Production
Veterinary Extension
Establishment of 100 Milk Production increased 1
services
Issue of Breeding Materials New dairy farms by 800 lit/day within one
established year.
25,000 Month old Egg production increased by 1
Chicks(Unsexed) issued 5,000 eggs per day in 6
(50 % subsidy) months of Period.
40,000 DOC chicks Egg production increased by 1
(Unsexed) Issued (50 % 6.500 eggs per day in 7
subsidy) months of Period
Improved feeding system
2 Nos of Mineral Block Availability of Mineral 1
Supporting for shed facility
Production centers blocks in the province is
improvement and clean milk
established ensured for increased milk
Production
yield.
100 cattle sheds Re- Milk Production increased 1
constructed/Improved by 600 lit/day through
(50 % subsidy) Improved Management
practice.(semi intencive)
Re-Construction/ Preventing Inbreading 1
Supporting for shed facility Improvement of Goat increased genetic potential
improvement in Goat sheds for 100 goats to increased meat
Production (50 % subsidy) Production per year by 30%
Supporting 20 LIBCOs to Management Capacity of 1
Strengthening the community increase administration the LIBCOs improved to
Based Organizations (LIBCOs) capacity. implement Livestock
development Projects
80 Nos of AI Born bull 400 cross bred heifers 1
calves issued (50 % produced in 18 months in
subsidy) Large Herds for better milk
Supply of Improved Stud bulls Production
and stud goats for large herds 100 Nos of Jamunapari 800 cross bred goats 1
Stud goats issued (50% produced in 12 months in
subsidy) large herds for increased
milk and meat production.
Increasing Broiler chick Procured and supplied Production of DO Broiler 1
production in RLF 1500 DO Broiler Parents chicks increased by 21,000
(Poonthoddam/Atchuvely) per month in 8 months
Increasing the Production of Procured 50 she goats Production and distribution 1
Dual type goats to be supplied and 5 Studs for Breeding of Hybrid Kids from
to Private farms. Purpose. Breeding farm (135 kids
/year) in 1year.
Increasing production of Day Procured and supplied Production n of DO pullets 1
old Layer Pullets for supply to 1000 Nos of Layer increased by 9,000 per
Layer farmers Parents for RLFF month in 7 months
Increasing production of Day Procured and supplied Production n of DO unsexed 1

old backyard chicks for supply 1000 Nos of Backyard increased by 18,000 per
to Layer farmers Parent Birds for RLFF month in 7 months
Strengthening of Milk 15 Milk sale outlets were Milk collection and sale 1
Marketing improved increased by lit/month in 6
Supply of Improved Stud months.
Animals to Large herds
60 Nos of AI Born bull 400 Hybrid heifers produced 1
calves issued (50 % in 18 months in Large Herds
subsidy) for better milk Production
Supply of Improved Stud bulls
and stud goats for large herds 80 Nos of Jamunapari 1000 improved (JP) kids 1
Stud goats issued (50% born and issued to needy
subsidy) farmers.
6.Genetical Improvement
Improvement of Artificial AI Centre Thirunelvely Increased Production of 1
Insemination services strengthened to improve Goat semen, Increased
service supply of DF Semen
.Monitoring and Record
maintenance improved in AI
Centre
Head: 432-Department of Animal Production and Health

Programme: 56, Research and Devlopment
Project Key Result Area Service Delivered Key output Indicator Key Outcome Serial No. of
Indicator SRA to
which KRA
Contribute
1. Sustaining the human Providing timely assistance Payment of Salary to 8 Human Resource 4
resource of service delivery for the execution of AP & officers Delivery System is
system H Department's services sustained
Procurement and supply of 100 % needs of Conducive working 2

Stationary and Electrical stationeries, fuel and environment
3 goods needed electrical goods purchased.
Maintenance and Strengthened and Conducive working 2

2. Institutional & Infrastructure Improvement of maintenance of regional environment
development Department Building office buildings.
Maintenance of Official 50 % Vehicle, Plant, and Conducive working 2

vehicles, Plants and machineries are environment
Machineries in farms maintained
3. Improved Veterinary Technology transfer to the 200 farmers were educated Reduced incident of 1
Extension services Livestock Farmers in dieses prevention dieses outbreak by 50%
vaccination
Head :- 433 - - Dept. of Irrigation Northern Province
Programme :- 43
N
Serial No. of
SRA to which
KRA
Contribute
Sustaining the human Providing timely assistance for
Personal Emoluments are paid to 471 Human resources of Service delivery system
resources of service the execution of Irrigation 1
staff is sustained.
delivery system department's services.
Operational activities of 54 Major /
Satisfactory Irrigation facilities are
Operation of Irrigation Schemes Medium Irrigation Schemes are carried
provided to 70,181 acres of paddy lands.
out.
Operational activities of 34 Salt Water
Productivity enhancement Operation of Salt Water Satisfactory Salt Water Exclusion facilities 1
Exclusion Schemes and 3 Lagoon
Exclusion and lagoon Schemes are provided to 27,220 acres of paddy lands.
Schemes are carried out.
Operation of Drainage & Flood Operational activities of Valukairau Satisfactory Drainage facilities are provided
Control Schemes Drainage Scheme are carried out. to 2,000 acres of paddy lands.
Maintenance activities of 54 Major /
Maintenance of Irrigation Satisfactory Irrigation facilities are
433 43 2 Medium Irrigation Schemes are carried
Schemes provided to 70,181 acres of paddy lands.
out.
Maintenance activities of 34 Salt Water
Maintenance of Salt Water Satisfactory Salt Water Exclusion facilities
Exclusion Schemes, 3 Lagoon Schemes
Exclusion and lagoon Schemes are provided to 27,220 acres of paddy lands.
are carried out.
Development of Physical Maintenance of Drainage & Maintenance activities of Valukairau Satisfactory Drainage facilities are provided
1
assets Flood Control Schemes Drainage Scheme are carried out. to 2,000 acres of paddy lands.
Satisfactory living conditions and
Maintenance of Department 80 Irrigation Buildings are maintained to
conducive working environment are
Buildings serve above acceptable service conditions.
provided to the 471staff.
Repairs and maintenance of 15 Vehicles, Uninterrupted services to farmers,
Maintenance of Vehicles, Plant,
Plant, Machineries and Equipment are efficiency and long durability of these assets
Machineries and Equipment
carried out. are ensured.
Head :- 433 - - Dept. of Irrigation Northern Province
Programme :- 43
N
Serial No. of
SRA to which
KRA
Contribute
7 Nos Computer Set,

4 Nos Library Almyrah
8 Nos Steel Cupboard
8 Nos Steel drawer almyrah
4 Nos Excutive tables with chair
10 Nos ordinary tables with 16 chairs Necessary furniture and equipments are
Capacity Building for Procurement of Furniture and 01 No Colour printer provided to enable the staff to perform
3
Implementation Equipments 03 Nos Levelling instruments their functions with increased effectiveness
01 No Pedestal fan and efficiency by 10%.
06 Nos Computer table with chairs
15 Nos Conference chairs
03 Nos Laser jet printer
01 No Dotmatrix printer
Safety of the Irrigation Schemes are

Improving Human and 7 Major/ Medium Irrigation Schemes are
Urgent improvements to ensured and improved irrigation facilities
Institutional Resources for improved to function at their satisfactory 2
Irrigation Schemes are provided to 34,717 acres of paddy
service delivery operational level.
lands.
28 Nos of Leadership Awareness
433 43 2
Training, Basic Construction and
Enhancement of farmer Empowered farming community for
Improvements to service Maintenance Training and Training on
participation and farmer sustainable management of Irrigation 4
delivery Accounting procedures are provided to
organization development facilities
selected 7 farming societies (one per each
division)
SERVICE PERFORMANCE PLAN -2011
Head No :- 434 -Department of Land Administration

Programme No :- 40 - Land Administration & Development
Key Output Key Outcome Serial No of SRA to

Project Key Result Area Service Delivered
Indicator Indicator which KRA
C ib
1. Sustaining the human
Payment of personel Human Resource of service delivery system
resources of service delivery Personel emoluments paid to 169 staff SRA1
emoluments by officers is sustained
system
Prevented 500 LDO allottees from seeking
2. Administration and Settling boundary disputes & i.Settled 500 land related issues legal remedy to settle their land related
Management of settlement other issues related to alienated issues. SRA2
schemes lands. ii. Issued 1000 Ranbeema Grant in Ownership of land given to 1000 LDO
respect of developed LDO allotments. allottees.
50 upper income and lower income group

i. Leased 50 parcels of state land
person provided land for investment.
2- Land
ii. Vested 10 parcels of land in local 10 local bodies provided state land for
Administration
bodies. development purposes.
3. Systematic development of Disposition of state land under iii. Released 25 Parcels of land to Govt 25 Govt departments provided state land
state land State Land Ordinance departments. for development purposes.
Ownership of land given to 25 lessees in

iv. Issued 25 Out right Grant. respect of land already leased to them for
Residential purposes.
Ownership of land given to 100 relocated
v. Issued 100 Special grant
Tsunami Victims.
Recovered lease rent and other
Revenue of the NPC increased by
4. Expanding Service delivery revenues due to state from Recovered Rs.400,000
Rs.400,000
alienated State land .
5. Capacity development for Conducting training Conducted 5 Training programmes / Capacity of 144 Lands Staff developed for
SRA3
service delivery programmes / workshops workshops efficient service delivery.
laptop Computer 1No, Photo
6. Institutional Development for Facility provided to 25 office staff for
Acquiring office equipments Copi-1No, Desktop Computer SRA4
service delivery better service delivery
set with Printers -4Nos
2 - Land
i. Alienated 1000 allotments for land Property ownership given to 1000 landless
Administration
less peasants. peasants.
7. Ensuring minimum needful Alienation of state land under ii. 500 Annual Permits converted into Temporary ownership of land given to 500
peasants. SRA5
land of vulnerable group Land Development Ordinance. LDO permits.
Property right of 500 legal successors
iii. Devolved permits /Grants to 500
granted in respect of lands already
legal successors.
alienated.
Head :- 440 - Ministry of Education
Programme No :- 3 (Provincial Administration cultural )
Serial No
Project
Key Result Key Out Put Key Outcome of SRA to

Service Delivery
Area Indicator Indicator which KRA
contribute
1.1 Reservation of existing cultural and
1. Sustaining the easthatic values in the Province 1.1 Personal Emouluments paid to 33 1.1 Human resources capasity
human resource of 1.2 Propergating the culture and tradition officers is sustained.
1 1
services delivery of societies in NP
system
4.1 Benificaries in the system provided 4.1.1 Received better service from 33 4.1 performance of the officers
with better service from the sector. officers of this office. is 80% promoted.
4.2employees motivated
4.2 Quality service provided for the 4.1.2 Provided Over time payment and and performed well. And
customers in the sector holiday payment to eligible officers, completed the signgments.
4.Strengthening of
4.2Performance and life of
1 Governance 3
4.3 Better accomadation to the officers 4.2 5 Mechinaries and equipments machinary and equipments
efficiency and service
promoted to provide better service delivery maintained. extended.
delivery in Cultural .
4.3 Cultural officecs are provided with 4.3 performance of officers
seating increased
Encouraged the 2.Providing the finacial assistants to 15 artists over 60 years selected 5 from The society recognized the
literary and creative old artist to assist the livelyhood each districts a monthly incentive of service of
Young and famous Rs.2000.00 these 15 artists and their
1 artist experience 2
is propagated to the young
Artists
Conducting programs Peoples of different culture understand the 5 festivals of various religions Inter religious , cultural
others religious culture & heritage values conducted harmony is achived
1 Tamil literary day celebrated at 2
Provincial Level
Head No: 441
Programme No: 3
Serial No of
SRA to
which KRA
contribute
901 InternalEvaluation Reports Strength and weakness in 901 schools

Conduct internal evaluation
prepared identified
Quality assurance established in

1.Internal and external Conduct External evaluation 300 Evaluation Report prepared
901schools. 6
evaluation of school system
Quality assurance established in 185

Zonal Monitoring panel visits. 240 ZMP Reports prepared
(A/L) schools.
General
Administration
2. Sustaining Human resource Retain 723 officers in the Education 10847 Teachers & 267431 students got
Providing salaries and other benefits. 6
in the system. system education facilities.
3.Improved Quality Providing inputs for management supply of stationary, fuel and other 10847 teachers &723 staff are satisfied
2
of service processses perishables with estabkishment services received
1 ZEO building, Office furnitures,

4.Improved institutional
network equipments, Generators, Functioning capability increased by 20%
capacity fit for productive Supply of equipmnets 3
Laptop computers in PDE office and 12 Zones.
service delivery
Digital camera provided
Head No: 441
Programme No: 80
Serial No of
SRA to
which KRA
contribute
1. Sustaining Human resource Retain 3796 teachers in the education
Providing salaries 104333 students got education facilities. 6
in the system. system
2. Early childhood Monitoring pre schools 200 reports prepared Quality of teaching be improved in 200
2
Development Teacher training programmes 500 Teacher trained preschools by 20 %
Activity based student centered learning

Primary Teacher Training Programmes 1910 workshops conducted
culture established in 877 school.
Education 3. Curriculum Implementation 2
Cognitive achievement increase
Implementing Special Projects 8 projects conducted
among 30,000 students by 7%
Pedagogical skills enhanced in 1214
On site teacher training. 1518 Teachers trained
teachers by 20%
4 .Teacher Development 4
Quality of teaching be improve in 877
Professional teacher training 1300 Teachers trained.
schools by 18%
High order skills developing 86250 student's higher order skills
3400 activities conducted 4
activities developed.
5. Student based Activities at
Student welfare programs. 1705 programs conducted
school 85000 students’ balanced personality
2
Leadership & Counseling Program. 1023 programmes conducted developed
Providing Catch up Education to Resettled children regined 1 year lost 39807 Resettled children received
6. Emergency Education 5
Primary resettled Childrens education Education
Education Schools reopened
Education in resetteled area returned to
7. Revitilization of Education Providing Education to resettlers Buildings renovated 1
normally
Assets provided
Coaching camps 2046 camps conducted 40000students’ sports skill developed.
Conducting competitions 1705 competition conducted 85000 students’ team sprit developed.
8. Co curricular Activities 2
50000 students’ innovation creativity
Conducting Exhibitions 912 Exhibition conducted
strengthened.
9. Improved institutional Improved the high order learning skills
Construction of higher order
capacity fit for productive 10 computer corners established among 16000 students’ high order
learning spaces.
service delivery learning skills improved by 10%
10. Strengthning highorder Class room climate improved for modern 3

Primary Supply of learning materials 341 schools received quality inputs.
learning in Schools teaching learning methods in 300 schools.
Education
11. Establishing healthy Construction of Urinals , toilets and
150 units constructed 5500 students got health facilities
learning environment water sanitation
12.Improved Quality Providing inputs for management supply of stationary, fuel and other 3796 teachers receeived professional
2
of service processses perishables guidence by ADEs & ISAs
Head No: 441
Programme No:81
Serial No of
SRA to
which KRA
contribute
1. Sustaining Human resource Providing salaries and other Retain 6973 Teachers in the education
142874 students got education facilities. 4
in the system. benefits system
Activity based student centered learning
Teacher Training Program 3000 workshops conducted.
culture established in 539 schools.
2. Curriculum Implementation 2
Secondary
Cognitive achievement increased
Education Implementing Special Projects 12 project Reports prepared.
among 60000 students by 10%.
Quality of teaching be improve in 539
On site teacher training. 4550 teachers trained.
3. Teacher Development schools by 20%
Frameworks Pedagogical skills enhanced in 1700
Professional teacher training 2000 teachers trained. 4
teachers by 20%.
Conducting high order skills 142874 students’ high order skills
3600 workshops conducted.
developing workshops developed.
4. Student based Activities at
Student welfare programs. 1700 programs conducted.
schools 120000students balanced personality
2
Secondary Leadership/Counseling Program. 900 programmes conducted developed.
Education
Coaching camps. 1650 camps conducted. 22000 students sport skill developed.
5.Co curricular activities Conducting competitions 1400 competitions conducted. 122000 students team sprit developed . 2
Conducting exhibitions. 750 exhibitions conducted. 130000 students Innovation creativity
strengthened
Providing Catch up Education to Resettled children got Educational 28826 Resettled children received
6. Emergency Education 5
Resettled Childrens inputs Education
Schools reopened
Education in resetteled area returned to
7. Revitilization of Education Providing Education to resettlers Buildings renovated 1
normally
Assets provided
1 Psychosocial Nonformal support
Secondary center constructed
Education 8. Improved institutional
Construction of higher order 10 Teacher Quarters constructed 142874 students high order learning
capacity fit for productive 3
learning spaces. 4 Didital libraries constructed skills improved by 8%.
service delivery
5 science lab constructed.
Science equipments provided
9. Strengthning highorder Class room climate improved for modern
Supply of learning materials 539 schools received quality inputs 3
learning in Schools teaching learning methods in 500 schools.
10.Improved Quality Providing inputs for management supply of stationary, fuel and other 6973 teachers receeived professional
2
Head No:441
Programme No:87
Serial No of
SRA to
which KRA
contribute
Special 1. Sustaining Human resource Providing salaries and other Retain 373 Teachers in the education 4500 disbled students got equal
4
Education in the system. benefits system opportunity of education
Conducting Medical camps. 6000 special need students identified.

Inclusive education strengthened in
2.Inclusive Education 5
897 schools
Teacher training program. 500 teachers trained.
3.Teacher development Achievement level of 4500 students

Teacher training program 800 teachers trained 4
Special framework increased by 7% .
Education
Celebrating special education day. 400 programs conducted.
Developed healthy attitude of helping
needy children.
4.Student based activity Conducting Competitions 360 Competitions conducted. 2
4100 students skill developed by 10%.

Conducting Exhibitions. 360 Exhibitions conducted.
1 Special Education Unit

5. Improved institutional
Providing Learning equiments & Special Education Equipments Achievement level of 4500 students
capacity fit for productive 3
Construction of special education unit supplied increased by 7% .
service delivery
to 30 centres
Special
Education 6. Strengthning highorder Achievement level of 4500 students
Supply of learning meterials 25 schools got quality inputs 3
learning in Schools increased by 7% .
7. Improved Quality Providing inputs for management supply of stationary, fuel and other 373 teachers receeived professional
2
Head No: 441
Programme No:87
Serial No of
SRA to
which KRA
contribute
1. Sustaining Human resource Providing salaries and other Retain 87 Instructors in the education More than 7000 adults received education
4
in the system. benefits system and job skills
Survey to identify non school

20 programs conducted.
Nonformal going children.
Education
2.Compulsory Education Strengthening the compulsory Compulsory education committee
Survival rate increased by 6%. 5
programs education committee. strengthened in 897 schools.
Conducting literacy centres. 82 programs conducted.
Conducting community learning

84 program conducted.
centres 7600 adults obtained a means of
3.School leavers program 5
livelihood.
Skill development courses. 12 program conducted.
4.Income generation 7500 adult benefited on socio economic

Conducting workshops 20 workshops conducted. 1
Nonformal programs basis.
Education
5. Health and Nutrition Conducting Health & Nutrition 3750 students got health and nutrition
25 Medical camps conducted 3
programmes programmes facilities
6. Improved institutional Vocational training equipments More than 7000 adults received education
capacity fit for productive Supply of equipmnets 2
supplied and job skills
service delivery
7. Improved Quality Providing inputs for management supply of stationary, fuel and other 87 Instructors receeived professional
2
of service processses perishables to units guidence by ADEs & ISAs
Head No:441
Programme No:88
Serial No of
SRA to
which KRA
contribute
1. Sustaining Human resource Providing salaries and other Retain 13 planners in the education Planning culture strengthed in education
4
in the system. benefits system system
Preparation of AIP ( Conducting

Education 910 Plans prepared.
workshops).
Planning &
Research 2. Planning and result based ESDFP fund utilized in an100%
Preparation of five year rolling plan. 910 Plans prepared. 6
monitoring efficiently.
Monitoring and review of ESDFP

310 reports prepared.
Activities.
3. Human resource
Officers training programs 100 officers trained. Capacity of 100 officers strengthened. 6
development
Conducting studies on various

4. Education Research 30 studies conducted. 30 Issues identified. 2
fields.
Education
Planning &
Research Collection of data
Proper EMIS maintained by Province and
5. Data management system 13 data base created. 6
Zone
Updating data
6.Improved Quality Providing inputs for management supply of stationary, fuel and other No of plan documents and progress
of service processses perishables to units reports 4
Head-442 -Department of Sports
Programme No- 90 –Sports and Recreation
Serial No of
SRA
Project KRA Service Delivered Key Output Indicator Key Outcome Indicator
to which KRA
Contribute
1. Sustaining the humanResource of 01. implemented the provincial 1.1) Payment of salaries for 71 officers
service Delivery System and national policy on sports
StrengtheningGovernance efficiency. development and youth affiars 1.2) Create a active office automation
environment The standard of performance in the
sports is increased by 30%
1 1
1.3) overtime and holiday pay for about 71 Better Service delivery ensured
employees, property loan Providing holiday
warrants to all employees
2. Development of Sports Activities 01. maintain standard towards 2.1) Monitoring the Sports activities in 5 Participation in Sports Activities
national achivements to allow the districts including 33 DS Divisions & 66 enhanced
youths to participate in national Training Centers
events. 2.2) To provides sports training materials
1 02. Provide equal opportunities to to 5 District Training Centers, 33 Divisional 1
Youth to enrich sports Training Centers & 600 Clubs
achievements. 2.3) Provide 20 Playground equipments for performance in National Level
resettlement areas Improved
3. Ensure the Participant to 03. equal Opportunity to the 3.1) To conduct 33 divisional Sports Meets, Access of sports participants increased
participate proper Tournaments & participants to participate in 5 District Sports Meets & one Provincial
Competitions compettion at different levels Sports Festival
3.2) To provide Sports equipment for 300
1 competitors particvipate in National Sports Sports Equipment are utilized by 2
Festival competitors to encouraged the sports
activities
4. Improving Operational, 01. Enhancing the youth with 4.1) Provide sports materials for 484 Sports More Games are played by Youths
Managerial Efficiency And Sports sports techniques. clubs & Youth Clubs
Skills 4.1) Conduct 25 Sports Coaching Camps for The Capacity of Youths Increased
1400 Youths in registered Sports Clubs
1 4.2) Conduct 28 carrier guidance More avenues of employment exploded 4
Programmes for 2000 unemployment
Youths
Head-442 -Department of Sports
Programme No- 90 –Sports and Recreation
Serial No of
SRA
to which KRA
Contribute
5.Identify & Verify the targeting Youth with relaxed mood 5.1) Organize Special Programmes with Performance in Sports
groups to reconstruct their Physical participate in development pushup the 3 targeting groups in 3 Districts Achievers increased
& Mental Development activities.
5.2) Organize Special Capacity development
1 & Mental relaxation programmes for 13 Pleasure activities make the 5
Divisions in resettled areas Community Healthier
6.Ensure & Provide the proper Provide Opportunity for players 6.1) Construction of 5 Volleyball courts & Facilitate Sport trainings for Participate
sports Platforms & Materials that to train in standard grounds. Continue work for the Indoor Multi sports in the National Level Compete is
uses by Sports Performers complex Increased
6.2) Provide 15 Office furniture to District, Better Service delivery to the

Division & Department receptionist
1 6
6.3) Reconstruct 25 damaged Main
playgrounds & 215 Sports Clubs in Resettled Ensure the youths got more pleasant
areas environment & mental relaxation by the
sports activities
Head : 450- Ministry of Health & IM

Programme : 3
Serial No.of
SRA to
Project Key Result Area Service Delivery Key Output Indicator Key Outcome Indicator which KRA
contribute
35 staffs motivated to achieve Services of 35 staffs sustained 4
Personal Management the tasks Ensured effective administration
Human Resource 02 Nos.of Staff grade officers 4
Development provided foreign exposure Increased work performance
2 General Administration & Finance
Capacity Building
05 Nos. of training programmes 4
conducted Ensured effective administration
Development of 15 Nos. of circulars issued Regulate the system for better 6
Institutional service delivery
Capacity Providing guidance & Policy
Implementation 05 Nos.of Regional institutions Timely assistance provided 6
& health institutions supervised
and monitored for higher
20 Nos. of review meetings Service delivery system regulated 6
Coordination with conducted with Provincial Depts
Stakeholders & Line & Line ministries
Ministries 20 Nos. of reports submitted Steering the health care services 4
01 head office maintained Assets maintained 3

Infrastructure Development buildings, Equipment & Vehicles
Head : 451 - PDHS
Programme : 3 (Provincial Department of Health Services)
Serial No.of
SRA to which
KRA
contribute
58 staffs provide personal Services of 58 staffs sustained. 4

Personal Management emoluments to achieve the tasks Ensured effective administration.
Human Resource 05 Nos.of Senior officials provided Improve performance of staffs. 4
Development foreign exposure
2 General Administration & Finance
Capacity Building
05 Nos.of training on 5'S' Improve productivity of the 6
conducted institutions.
Development of 15 Nos. of circulars implemented Regulate the system for better 6

Institutional service delivery
Capacity Guidance & Policy
05 Nos.of Regional institutions & Timely assistance provided 6
Implementation
health institutions supervised and
monitored for higher performance.
30 Nos. of review meetings Service delivery system regulated 4
Coordination with Stakeholders conducted
& Line Ministries 20 Nos. of reports submitted Steering the health care services 4
01 head office maintained buildings, Assets maintained 3

Infrastructure Development Equipment & Vehicles
Head : 451 - PDHS
Programme :70 ( Regional Department of Health Services)
Serial No.of
SRA to
which KRA
contribute
Human Resource 390 staffs provided personal 4
Services of 390 staffs sustained.
Development Personal Management emoluments to achieve the
Effective administration.
tasks.
10 Nos.of trining programme on Improve productivity of the 6
Capacity Building 5'S' conducted & 5'S' system institutions.
implemented
Development of 15 Nos.of circulars implemented Regulate the system for better 6
Institutional Capacity service delivery
General Health Services
Guidance & Policy

91 curative institutions & 27 Timely assistance provided 6
Implementation
preventive institutions
supervised and monitored.
Coordination with 12 Nos. of review meetings Workable environment sustained. 4, 6
4
Stakeholders & Line conducted.

Mi i i with
Coordination 20 Nos.of meetings conducted Regulate the system for better 6
Stakeholders & Line with Heads of institutions service delivery
Ministries
02 RDHS Offices Constructed / Assets restored in newly recovery 3
Completed. areas.
01 RMSD completed 3
Infrastructure Development
05 Nos.of head offices Sustainability of assets 3
maintained Buildings, Equipment
& Vehicles and in use
Head : 451 - PDHS
Programme : 71 (Curative Care Services)
Serial No.of
Project Key Result Area Service Delivery Key Output Indicator Key Outcome Indicator SRA to which
KRA
contribute
Human Resource 3382 staffs provided personal 4
Development emoluments to achieve the tasks. Services of 3382 staffs sustained
65 MOs, 250 NOs, 100 Midwives, Reduce the patient waiting time. 4
Personal Management 50 Dispensers & 100 minor staffs Reduce inward admission patient
appointed. ratio.
Consultant services provided Reduce the hospital acquired
infection rate.
Patient Care Services (Curative)
05 Nos.of Medical officers provided 4

foreign exposure Increased work performance
05 Training programmes conducted Improve productivity of the 4

Capacity Building on 5'S' approach
5
institutions
25 Nos.of Training Programmes 4
conducted Effective service delivery by better
work performance
3
Increase case detection rate at OPD
especially Diabetic, Hyper tension &
Tuberculosis
10 major hospitals equipped with
Out Patient Care Reduce the hospital acquired
Medical Equipment
infection rate.
Improve the quality of service
delivery
Improvement of Curative Sustainability of assets 3
Care Services 25 hospital buildings, 53 Vehicles & 95% deduction in patient complaints
Out Patient Care Medical Equipment maintained in medical investigation reports.
500000 people benefitted.
Inward Patient Care 06 hospital buildings, 03 Maternity Reduce average length of hospital 3
wards, 02 quarters constructed stay of patients.
500000 inward patients benefitted. Reduce bed occupancy rate.
300000 inward patients provided Improve quality of treatment
diet. (consultant service).
Reduce number of patients transfer
out to other hospitals.
Patient Care Services (Curative)
Reduce hospital acquired infection

rate
5
15 Nos. of clinics refurbished / Improve quality of treatment. 3

maintained Reduce hospital admission rate of
300000 clinic patients benefitted chronic patients.
Followup Clinic Care 10 % reduction in non communicable
diseases.
Decrease transfer out rate 2

01 No. of Eco cardiogram Improve quality of treatment &
Specialized Followup Care introduced quality life of patients.
Transport assistance provided
2
Referral network system 72 Nos.of Ambulances maintained Improve quality of life of patients.
Head : 451 - PDHS
Programme : 72 (Preventive Care Services)
Serial No.of
SRA to which
Project Key Result Area Service Delivery Key Output Indicator Key Outcome Indicator
KRA
contribute
Human Resource 1111 staffs provided personal Services of 1111 staffs sustained 4
Development emoluments to achieve the tasks.
05 MOs, 150 Midwives & 50 PHIs 4

appointed. Reduction of MMR / NNMR
Personal Management Consultant services provided Reduction of home deliveries
Community Health Services (Preventive)
Reduce post partum complication

45 Volunteers deployed for PHM Improve vaccination coverage to 4
vacant areas 100%.
05 Nos.of Medical officers provided 4

foreign exposure Increased work performance
6
05 Training programmes conducted Improve productivity of the 4

on 5'S' approach institutions
Capacity Building 25 Nos.of Training Programmes 4
conducted
Effective service delivery by better
5 Nutritional & HIV/AIDS 4
work performance
awareness programmes conducted
Improvement of 10 MCH clinics provided Medical Reduction of MMR / NNMR 3

Preventive Care Services Equipment Reduction of home deliveries
Maternal & Child Care Reduce post partum complication.
Improvement of 05 Nos. of MOH Office equipped Reduce low birth weight babies 3
Preventive Care Services with Furniture & Equipment Reduce pregnancy related
complication
Maternal & Child Care Reduce death complicated
5000 Nos of mothers & children pregnancies 5
provided with food supplement Improve vaccination coverage to
100%.
Reduce malnutrition related
10 Nos. of MOH offices & GHCs
refurbished / maintained Reduce teenage pregnancies. 3
Reduce anaemia complicated
Adolescent Care 27 Nos.of MOH complex pregnancies. 3
maintained buildings, Equipment & Reduce STD among teenage.
vehicles Reduce Low Birth Weight babies.
15 Nos. of mobile clinics conducted 5

Ensured basic health care to the
vulnerable groups.
SERVICE PERFORMANCE PLAN – 2011
Head :- 452 – Indigenous Medicine
Programme :- 3 ,& 73

Project KRA Service Delivered Key Output Indicator Key Outcome Contribution of
Indicator SRA
03 Human Resource 1. Capacity Building 04 In-service training Improved performance SRA5
Development programs conducted of 100 staff
20 Ayurvedic Medical Performance of 20 SRA6

Officers provided exposure Medical Officers is
visit improved
06 programs conducted for Private participation of
training program for 20 Conservation Board SRA4
stakeholder(Conservation improved
Board)
2. Financial Supporting 20 number of Human 20 Human resource SRA2
resource paid personal services sustained
emoluments
04 Curative Health 1. Maintenance of existing Service delivery increased Health status of SRA2
Service hospitals by 100,000 100,000 people is
improved
2. Conduction of Mobile Services expanded to Health status of SRA2
Clinic extremely difficult areas 100,000 people in
difficult is improved
3. Ensure sustainable 41 Indigenous hospitals Health status of SRA2
medical supplies are provided essential 500,000 people is
medical equipments and improved
medicines
4. Improvement of 03 OPD constructed and Services of 05 SRA3
Infrastructure 01 CD and one DH Ayurvedic hospital
renovated improved
5. Manufacture of Medicine Production doubled from 250,000 people cured SRA2

2010 with cost effective
medicines
SERVICE PERFORMANCE PLAN – 2011
Head :- 452 – Indigenous Medicine
Programme :- 3 ,& 73

Project KRA Service Delivered Key Output Indicator Key Outcome Contribution of
Indicator SRA
04 Preventive Health Conduction programs on health 55 programs conducted 5500 people adopted SRA2
Service promotion and nutrition Ayurvedic practices in
day to day life
05 Development and 1. Cultivation of Medicinal 02 Herbal garden Supply of locally SRA2
Promotion Plants established in Jaffna and produced medicine is
Mannar in 05 acres of land improved by 1/3rd of
2010
2. Conduction of farmers 12 programs. conducted Improvement of local SRA5

programs cultivation by 50%
3. One provision of 10 anatomy models, two Health status of SRA5
infrastructure facilities multimedia projector 100,000 people is
procured improved
4. Publication of ancient 02 books published 100 people to promote SRA2
text with verses and Traditional medicine
prose
5. Conducting exhibitions 01 exhibitions conducted Private participation SRA4
to promote market improved by 50%
promotion of Indigenous
sector
Head: 460 - Ministry of Infrastructure development & Reconstruction- NPC

Programme: 15
Serial No of
SRA to which
KRA
Contribute
Sustaining the Human Providing assistance and co-

Personal Emoluments were Human resources of Service
Resources of Servivce ordination for the infrastructure 2
paid to 24 staff delivery System is sustained.
delivery system Development and reconstruction
Market opportunities, 02Buliding Rest areas, 1.0 150 people get direct &
Reviving provincial tourism,
informaton and linkage km Improvemernt to access indirect employment and
encouraging new avenues in 1
and building knowledge Road & Construction of 10 increased 7500 local & foreign
construction industry
on new options available nos.toilets with facilities. tourist arrivals in NP
460-15-1 Improving mobility of Ensuring comfort and safety of

03 bus stand Rehabilitated 1750 families benefited 2
men & materials passengers
Procured office equipments

01 Tele phone,
working capacity of the
Procurement of Office Equipments Computer & Accessories
Capacity building for ministry improved by 20%
furniture & Other 3
implementation
Euipments
quality of construction
Improving quality of constructions 50 field and lab test done
assured by 20%
Head: 460 - Ministry of Infrastructure development & Reconstruction- NPC

Programme: 15
Serial No of
SRA to which
KRA
Contribute
Better technical management for

Engineering Departments,
3 Nos staff trained on
Creating oppoutunuties in technical
Improvement of service Specialized technical
training Engineers & technical
delivery &Institutional subjects, 2 nos trained on
staff, finding opportunities in working capacity of the staff
development for procurement, & 10 non staff 4
technical exposure. Sites visits & improved by 20%
delivery of specialized trainning relate with Admin
new technology adoptation,
training & financial,planning
creating opportunities in
&language
Procurementassistance & Trining
for staff officers
Stremlining governance Promoting organizational Procurement practices

srtucture and development in engineering improved by 20%, improved
procedures regularized
institution, motivating Depatments, NPC procurement performance in road and 6
quality improved
officials, and promoting plan preparation 7 monitoring, buildings Departments by
Consistencies maintaing MIS 20%
Head:- 461 - Buildings
Programme No:- 15
Serial No. of SRA

Project Key Result Area Service Delivered Key Output Indicator Key Outcome Indicator to which KRA
Contribute
Sustaining the
human resources of
service delivery Providing timely assistance for the execution of Personal Emoluments paid to 188 Human resources of Service
1
system Building department's services staff delivery system is sustained.
(SRA.01)
Improving Human Cliental services provided to

30 Nos. Office buildings and 50
Institutional provincial Ministries and
Nos. residential buildings
Resources for Construction, Repair and maintenance of state Departments delivered
constructed and 75 Nos. buildings 2
Service Delivery Organization’s Buildings service efficiently &
maintained. 40 nos of staffs are
(SRA.02) effectively works
benefited.
environment improved
08 Computers with accessories, 4

Implementing capacity of
461 15 4 Procurement of Furniture and Equipments Photocopiers, lab Euqipments &
staff improved by 25%
Office furniture are purchased
Capacity Building
for
3
Implementation(SR
A.03
1 )Office language :-50 officers

benefited Service provided to other
Motivating Officials
Improvement of official language policy, Welfare, 2)Periodical magazines :-02 Nos institutions
(SRA.06) 6
Periodical magazines etc. magazines purchased improved.
3)Welfare:-30Nos staff benefited
Head No. :- 462 - Road Development Department, Northern Provincial Council

Programme No :- 50
Serial No of
t
ec
KRA Service Delivered Key Output indicator Key Outcome indicator SRA to which
oj
KRA Contribute
Pr
Sustaining the Human Providing timely assistance for the

Human resources of Service
Resources of Servivce delivery execution of Roads Development Personal Emolunments paid to142 staff 2
delivery System is sustained.
system Services
15 Nos. of Staff trained on Specialized

30 No. of staff Capacity improved
Improvement service delivery Capacity development of staff technical subjects & 15 Nos. normal 4
at optimum operational level
training
Operation of Maintenance,
Improving institutional Operational Activites of 50 projects of Better service delivery increased
Rehabilitation, Improvements of Road 2
resources for service delivery roads are carried out by 10%
Projects
Improving mobility of men Maintenance of Roads & Road 80 km of roads & road structures Better service delivery increased
2
and materials structures Maintained by 5%
462-50-1
06 km of Roads rehabilitated,
Rehabilitation of Road Surfaces,
03 road structures rehabilitaed
Rehabilitation of Structures,
08 km of roads improved,
Accessibility to areas Improvement of Road Surfaces,
15 km of roads periodically maintained Better service delivery increased
More Investment Widening of Roads, 3
01nos. of drainage rehabilitated by 15%
Development of Drainage system,
Reconstruction of major structures.
02 Nos of Photocopy machines

04 Nos of Laptop Computers
03 Nos of Desktop Computers Building the Capacity of regional
Capacity building for Procurement of Office & Lab
05 Nos of Digital cameras & Head office Improved at 3
implementation equipments
02 Nos of Levelling Instruments optimum operational level
04 Nos of Fax Machines
SERVICE PERFOMANCE PLAN – 2011
Head:- 470-Ministry of Local Government
Programme:-
Serial number
Project Key Result Area Service Delivered Key output Indicator Key outcome Indicator of SRA to
which KRA
Sustaining Human Maintenance of required Remuneration and
Human resource capacity is
3 Resource in Services Human Resources to the other incentives paid to 41 1
sustained
Delivery System execution of services employees
Improving Maintenance and upgrade 03 Nos of vehicles and 03

Institutional
3 Institutional resources for the furniture, equipments, no. of photocopy machines 2
capacityincreased by 25%
the service delivery buildings and vehicles maintenance and repaired
Better project
Coordination with Better information for
Maintain 02 No. of formulation/ policy
line ministries and displaced made available in
3 databases formulation for relief, 3
district administration the province
rehabilitation and
resettlement
40 Nos. of skill
Promoting professionalism Capacity building for
development knowledge of human
60 in targeting and prioritizing Local Authority staff and 4
Programmes conducted for resource improved by 25%
public through OD Unit
1200 participants
Serial number
Project Key Result Area Service Delivered Key output Indicator Key outcome Indicator of SRA to
which KRA
01) 04 Nos Sectoral

Streamlining
Strengthening Local meetings Strengthen the local
governance structure
3 Government system 02) 12 No. of progress government system 1
and institutions
reports
03) Monthly field visits
01) 04 Nos Sectoral

meetings
Productivity Promoting livelihood 02) 12 No. of progress Strengthen the livelihood
3 enhancement activities reports system
03) Management
Committee Meetings –
(CLCMS / CEDS)
01) 04 Nos Sectoral

Guiding and Monitoring
Reducing heterogeneity meetings Reducing the vulnerable by
the programmes for
3 and vulnerability 02) 12 No. of progress 1 – 5%
vulnerable
reports
03) Monthly field visits
Head:-471-Department of Local Government

Programme:- 60
Serial No of SRA to
Project KRA Service Delivered Key Output Indicator Key Out Come Indicator Which KRA
Contribute
Maintanance of human 01. Personal Emoluments and

01.Highly mortivated 2532
resources for execution of Incentives paid to 325 staff.
Sustaning the human staff
2 Department of Local 02. Financial support for 1
Resources of Service 02.Skilles and knowledge
Government and local personal emuluments of 2495
delivery system improved by 10%
authorities Local authority staffs.
Maintinace and upgrading of 01. 50 Nos Chair & Table and 34

Improving institutional Capacity of institution will
2&4 furniture equipments and Nos Computers Supplied. 2
resources for service improved by 10%
Vehicles 02. 22 Nos Vehicles Repaired.
delivery
01.25 building renovated (
libraries,Community centres and
Maintenance of Infratructrure Learners& Reders capacity
sub offices) 3
and facilities incresed by 50%
02.10000 books purchased to
Libraries.
Development and
4 improvement of Road rehabilitation, Road
infratructure improvement Construction of 18 Km roads Rehabilitated Provided Easy access 3
new roads
Provision of Drinking water , Better access to Drinking

Improvenment of Community 15 wells Condtructed water to 1000 families and 3
based Organization the Public Utility service
Head:-471-Department of Local Government

Programme:- 60
Serial No of SRA to
Project KRA Service Delivered Key Output Indicator Key Out Come Indicator Which KRA
Contribute
Implementation of different Provision of uninterupted

25 Nos community centres got
type of allternative energy and continuous power 3
solar elecric power
programmes supply
Development and
improvement of 34 Dumping grounds renovated,
infratructure Better Solid waste
Composing in each Local Authority for
Management practices 3
Treatment,Capacity Building establishment of proper solid
were sustained
waste Management.
01.1244 Community centres to

purchase periodical magazine.
02.125 Public Libraries to
Maintanance of capital assets.
Providing grant to Ensure community service
4 Development of physical 03.132 Maternity & Child 4
development activities sustain
assets Welfare centers to Purchase
Drugs & Nutritional food.
04.355 scavenging Programme
to Purchase of scavenging items.
Head No : - 472 Department of Co-operative Development (NP)

Programme No : - 53 Co-operative Development
Serial No of SRA
Project Key Result Area Service Delivered Key out put indicator Key out come indicator which KRA
Contribute
Sustain the Maintenance of Human Personal Emoluments paid to 304 staff Human resources of Service
Human Resource Resurec to execution of Co- delivery system by 304 staff is
of service delivery operative Development sustained 1
system Department’s services.
Improving Repairing & Replacement of 25 tables, 25 chairs, 10 Almyra, 02 Capacity of the Institution
Institutional Furniture, Equipments and printers, 05 file cabinets, 02 Generator improved by 70%
2
resources for Building and 02 computer sets purchased and
service delivery repairs of building
Auditing & Reporting Prepared 3000 annual Audit reports of Co- Management Performance of the
operative Societies Co-operative Sector improved
2
Inquiries & Disciplinary Identification 80% of offence & Best Management Practices
procedures Malpractices
Streamlining
Arbitration Recovered 75% of due balances to the Disputes settled
governance
societies 6
structure and
Continuous advice and 47 MPCSs, 40 PDCSs, 53 Secondary Best Management Practices
Institutions
guidance to Societies societies and 1874 other Primary Societies
received advice and guidance
Introducing efficient Reduce wastages & misappropriation by Service delivery improved

monitoring System 20%
Programme No: - 53 Co-operative Development

Project : - 3 Provincial Co-operative Training Institute
Serial No of
Project Key Result Area Service Delivered Key out put indicator Key out come indicator SRA which
KRA Contribute
Human Resource Resurec to execution of delivery system by 14 staff is
of service delivery PCTI sustained 1
system
Promoting Providing Co-operative Supporting to District Coop Council to Best Management Practices
professionalism in learning environment and conduct 10 training programmes &
2
targeting and related assistance to coop Exams to coop employees
prioritizing employees
3 Providing training Providing Training to 125 Co-operative Capacity of Human resource
programme to Cooperative Development Officers, 100 other staff, & increased
Officers employees of the societies to improve the
Improving level of services delivered
Institutional
2
resources for Providing resources & Conducting 07 workshops to the Co- Best Management Practices
service delivery services to the Co- operative & similar organizations
operatives, Govt.
Departments & other social
organization
Programme No : - 53 Co-operative Development
Project : - 4 Center for Livelihood Credit Management Services(CLCMS)
Serial No of SRA
Project Key Result Area Service Delivered Key out put indicator Key out come indicator which KRA
Contribute
Human Resource Resurec to execution of delivery system by 25 staff is
of service delivery CLCMS sustained 1
system
Capacity Building Conducting Training Provided training to 500 Beneficiaries Enhanced skills and knowledge
4 for programmes to the of the Beneficiaries
3
implementation beneficiaries
Granting Micro Credit 500 Beneficiaries received credit facilities Standard of life improved
Reducing
Loan to the beneficiaries
heterogeneity and 5
vulnerability
Head No. :- 473-Department of Industries - Northern Province

Programme No :- 51
SRA 1 : Restoring the Livelihood

Serial No of
SRA to which
KRA contribute
Project Key result Area Service delivery Key output Indicator Key outcome Indicator
1. Sustaining Human Maintenance of required Human Remunerations and Incentives provided Human resource Capacity
Resources of Service Resources for execution of services of to 153 staff is maintained
2, 4 & 5 1
Delivery system Department of Industries
2. Improving Institutional Maintenance and upgrading of Vehicles Repairs and maintained vehicle - 1 Car, Institutional capacity
Resources for the service and Office Furniture & Equipments 1 Single cub, 1 Motor bike, 10 improved by 10%
delivery Computers, 2 Photocopy machines and
2 Fax machines
2, 4 & 5 1
3 .Market opportunities, Participation in Exhibitions & Trade 5 Exhibitions & 5 Trade stalls Local market & National
information linkages & stalls conducted level Market of local
networks products is promoted
2, 4 & 5 1
SRA 2 : Reactivating & Expanding Services and Facilities
Serial No of
SRA to which
Project Key result Area Service delivery Key out put Indicator Key outcome Indicator
KRA contribute
Providing Tools & Equipments to 70 Enterprises developed or established 475 direct & indirect
entrepreneurs & OJT beneficieries employment generated 2
1. Improving mobility, men
2, 4 & 5
& materials Supply of raw materials Supplied 1000 Kg yarn & coir to Local production
Training cum production centers increased by 50% 2
Conducted 15 Vocational training for 200 Self employment

300 beneficiaries generated & 100 employed 2
on other organizations
Conducted 10 Value addition training 100 self employment
2
for 200 beneficiaries generated
2. Promoting Conducted 15 On the job training for 500 employment
2
2, 4 & 5 professionalism in targeting Rendering Skill Development Training 500 beneficiaries generated
and prioritizing Conducted 05 Technology Transfer 100 self employment
Training for 140 beneficiaries generated 2
Conducted 40 Training programmes on 300 Handloom weavers
Handloom weaving, Small Industries & developed, 150 Crafts men
Handicraft production for 450 developed 2
beneficiaries
Exposure visits for Entrepreneurs 15 Entrepreneurs visited to other Knowledge shared and
Provincial Industrial Development improved among 2
Institutions entrepreneurs
3. Improving human and Enterprise Development Co-operative 10 Enterprise Development Co- Income generation
institutional resources for Societies formation operative societies formed and 70 increased by 50% in rural
2
service delivery Enterprises assisted areas
Establishment of Industrial Villages Estabilshed 5 Industrial Villages 100 Direct & Indirect
employment generated in 2
the rural areas.
SRA 3 : Rehabilitation of Infrastructure
Serial No of
SRA to which
Project Key result Area Service delivery Key out put Indicator Key outcome Indicator KRA contribute
Capacity building for Improving infrastructure facilities Developed & Modernized 10 Facilities of Training
implementation Handloom & Coir Training centers Centers Improved
2, 4 & 5 3
SRA : 4 Development of Human Capacity
Serial No of
SRA to which
Project Key result Area Service delivery Key out put Indicator Key outcome Indicator KRA contribute
Conduct capacity development Conducted 4 works shops to Training Quality of Training and
programmes demonstrators in co-ordination with Productions Improved
4
Line ministry
1. Institutional
Exposure visits for front line officers 15 Officers visited to other Provincial Knowledge shared and
Development for delivery of
Development Industrial Institutions improved among 4
Specialize Training
2,4&5 entrepreneurs
Establishment of Skill Development Estabilshed 2 Skill Development 25% of Skill Demand
Training Centres Training Centres Catered 4
Providing development subsidies Provided development subsidies for Participation in training

2. Providing incentives 1200 beneficiaries of the skill programme increased by 4
development programme 50%
Head: 474 -Department of Social Services

Programme: 95
Serial No. of SRA

Project Key Result Area Service Delived Key Output Indicator Key Outcome Indicators to which KRA
contributes
Sustaining the human resources Providing timely assistance for execution of Human resources of service delivery system
2 107 staff employed 1
of service delivery system Social Services departments services by 107 staff is sustained
Financial assistance to restore income of Assistance provided to 600 families to start self
600 under privileged are employed
PAMA recipient employment
450 Property damaged by natural disaster
Development of human assesets Financial assistance to restore livelihood Assistance provided to 450 families whose crops
2 are repaired/reconstructed, facilitated to re- 2
and Productivity enhancement affected by natural disaster and properties affected
start cultivation
Provide awareness on mental health
04 Awareness programme created 3000 people be improved the mental health
development to public
Issue of equipment to disables Equipments given to 600 disables 600 disables day to day work is improved
200 Vulnerable families assured through
Providing financial assistance Grants provided to 200 vulnerable families
self employment
Mitigation of vulnerable people
Construction of toilets for poor disabled & 40 Widows & Disabled persons received 1
140 toilets built for 140 widows & disabled persons
2 widows their part of basic facilities
Financial assistance to people who are under 49750 beneficiaries and their families
Provided PAMA to 49750 people
poverty managed their needs
Maintenance of elders home, Kaithady 225 elders are cared and maintained Elders enjoyed their rest of life
Institutional care for
vulnerables Assistant to build the Elders and disables Completed infrastructure facility at State Elders Quality of the facilities to elders increased
homes Home, 05 Voluntary Homes 40%, fund is properly utilised
3
Assistant to maintain the Elders and Disables Provided of maintenance grant and adhoc grant to Quality of the facilities to elders increased
homes 4 elders homes and 3 disables homes by 20%, fund is properly utilised
Quality of the service delivery to the public

Established social care centers Eatablished 2 Social Care centers increased by 60% and officers are facilitated
2 Institutional care to provide better service.
Improve the service delivery capacity at Social Quality of the service delivery to the public
Service capacity of 20 Social Care Centres & 5
Care Centres & Establish Divisional & District increased 60% and officers are facilitated to
District office increased
Social Care Centres provide better service.
4
Celebrated Elders day & Disable day in 33 DS Awareness created on elders care among public in
2 Providing incentives 3500 elders' life protected
Divisions all DS Divisions in Northern Province
Head: 474-Department of Social Services- Unicef funded Project

Programme: 95
Serial No. of
SRA to which
Project Key Result Area Service Delivery Key Output Indicator Key Outcome Indicators
KRA
contributes
Sustaining the human Providing timely assistance for

Human resources of service delivery
2 resources of service execution of Social Services 16 staff employed 4
system by 16 staff is sustained
delivery system departments services
Improved the mobilization of 60 disable they also able to do some works
Providing assistive devices to facilitate
people who are suffering with necessary without others' support they can 2
disable's mobility
devices fulfill their needs
Modification & Upgrading of assistive Used to make sure disabilities'
2
devices Accessibility support for 30disables movement
Development of human 100 Diseases people get the
Transport/ Physiotherapy, Medical
2 assesets and Productivity Improve the access of medical services medicines regularly and regular 2
support
enhancement specifically to travel hospital attendance for clinics.
Income of 200 families increased,
Provided IGA/Cash grant-self
Self employmentgrant provided 200 family happiness, poverty level will 1
employment grant
vulnerable families be reduced
100 toilets built for needed vulnerable Reduced number of deaths in
Toilet Facilities for disables 1
people paricular areas
Knowledge of 100 staff increased
Capacity building for
Staff trainings and workshops One trainning programme conducted productivity, effectiveness, and 3
implementation
efficiency
Stake holders training on Social Care 50 trainning & awareness programmes 500 staff & 1000 public be
2 3
Centre's concept created improvedon the concept
Quality of the service delivery to the
Institutional care
public increased 60% and officers
Construction of 4 Social Care Centre Eatablished 4 Social Care centers 3
are facilitated to provide better
service.
Head: 475-Department of Probation Child Care Service

Programme: 95-Social Protection
Serial No. of
Projec SRA to which
Key Result Area Service Delivery Key Output Indicator Key Outcome Indicators
t KRA
contributes
Sustaining the human Maintainance of Human Resource for Remunaration and Incentive paid Human resources for service delivery
resources of service delivery the execution of Probation and Child to 122 staff system is sustained by122 staff
1 1
system Care services
Providing basic facilities for effective 10 tables and chairs purchased The service delivery system is improved
service delivery 1 spiral binding machine procuied by 10%
1 Cutter procued
2 laptop computers purchsed
2 multimedia with screen procured 2
2 photo copiers procured
Provide Correctional service to the 1 no of certified school partly Correctional services improved by 10 %
Children who Conflict with Law constructed
Improving institutional
5 no of Juvinal observation home
resources for service delivery 2
constructed
provided multible allowance to 50 multiple childrean caread and maintained

families
Management Information System 1 data base developed and up management process improved by 10%
dated
2
59 children home received Annual Basic facilities of children homes improved
Reducing heterogeneity and Instituional Care and Maintainance of grant by10% 5
Vulnerability Volnerable children
20 day care centre received Monthly Higienic practice & nutritional status
grant improved by10 % under 5 year children
1000 orphan children received Education and higienic condition improved for
assistance(school bags, books, shoes 1000 children
etc)
Sriliya sevan orphanage maintained 60 orphane femail children protected - sra 5
200 abandon and neglected Ensuared the servival of abanded neglected

children under 5 year received children under 5 years
temporary care
200 childrean reunifed Family environment provided to 200 childrean
643 missing childrean traced 643 family received information about their
children
I no of Certified School Maintained Correctional service provided to 200 childrean
Create Foster Care Parent System 150 families received foster care 300 Orphan children Received Foster Parent
training
Awarness creation on child rights 33 awareness Programme conducted 20 % Public created Awareness about child
rights
Fit person order to 2000 orphan 2000 orphan childrean protected
childrean
2000 orphan received fit person
Legal Protection of the Children allowancess
Assistain granted to obtain Birth 500 childrean received legal documents.
certified
Rehabilitation and resocialisation of 500 Offenders and Victims Children 500 young offenders rehabiltated and
probationers are cared & maintained resocialised
Head No: 476 -DEPARTMENT OF RURAL DEVELOPMENT

Programme No:60
Serial No. of
Project Key Result Area Service Delivery Key Output indicator Key Outcome indicator SRA to which
KRA Contribute
Maintaining the required HR for

Remuneration and incentive Human resources of Service
execution of Rural Development
provied 125 staff delivery system sustained.
Services
Head office ,five districts office &
33 Divisional office given
furniture& equipments (Almirah-
Improving maintenance &
33, Digital Camera-05,Multimedia -
upgrading of vehicles, machineries
01
& equipment
Screen – 01,Pin board – 01,
Computer - 22,Modify the office Institutions capacity
vehicle -single cap ) improved by 10-15 %
Improving Human & 25 Nos of WDCs given books &

2 Institutional Resources for equipments (Needle work new 2
the Service Delivery Maintaining the Women technology book , Beauty culture
Development centers books & Beauty culture course
equipment )
Monitored societies'
Monitoring the activities of the 1460 Nos registered Societies administrative & financial
societies (WRDSS & RDSS) activities monitored in 5 Districts. working capacity increased
by 15%
*250 Nos RDSs & 275 WRDSs
formed & registered through By- Village & Divisional level
Facilitate the activities of RDSS
Law livelihood activities of the
,WRDSS & Divisional Federation
*8 Nos Divisional federations societies increased by 15%
formed & registered
Head No: 476 -DEPARTMENT OF RURAL DEVELOPMENT

Programme No:60
Serial No. of
Project Key Result Area Service Delivery Key Output indicator Key Outcome indicator SRA to which
KRA Contribute
Develop the skill of vulnerable Trained beneficiaries' self

700 Nos. trained skilled women
women through WDC by skill employment opportunities
produced
development courses increased by 15%
Financial capacity &
387 Nos Revolving Loan fund
Coordinating & Monitoring the employment opportunities
implemented WRDSs supervised 1
RLF activities of the societies of WRDS increased by
Development of Human and monitored.
15%
2 Resources & other
Leadership capacity &
Intuitional Resources Providing the Leadership capacity
Financial capacity of
& RLF Capacity to societies 250 Nos members trained.
societies members
members through training
increased by 10%
Trained beneficiaries' self
Providing capacity & capability of
employment & marketing
passed out WDC student through 60 Nos student trained. 1
knowledge increased by
training
15%
*25 Nos WDC students & 50 Nos

Provide marketing facilities by societies members participated Participated beneficiaries'
Marketing Opportunities,
Divisional , District , Provincial & *25 Nos Divisional level , 05 nos local& national level
2 Information &Linkages & 1
National (Dayata Kirula) level District level , one Provincial level marketing opportunities
Networks
Exhibitions exhibitions conducted. were increased by 10%

Northern Provincial Council Service Performance Plan 2011

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Northern Provincial Council Service Performance Plan 2011

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SERVICE PERFORMANCE PLAN - 2011

Provincial Planning Secretariat

[Attachment to Provincial Financial Statement for 2011]

Sustaining the human

Directions issued Number of directories

High level of smooth Establishment of

Head:- 402 Provincial Public Service Commission

Improving human and

Departmental exam Skill Development 6

Promoting No of promotion Given Satisfactory human resources

Transfer No of Transfer Given Satisfactory human resources

Retirement No of Retirement Given Filled vacant

Advertisement Improved HR Satisfactory human resources

Interview No of Interview conducted Strengthen HR

Programme No :- 3 - Provincial Administration

Sustaining the human

Directions issued Number of directeries

Head :- 421 : Provincial Treasury, NP

Preparation of Draft Estimates, Approved by the Finance

FR transfers, supplementary provisions and revisions of limits

Conduct Training programme for office staff

Head : - 422 – Provincial Planning Secretariat

Head : - 422 – Provincial Planning Secretariat

34 Resource Profile and Statistical Hand Book

30 No. of Progress ( AIP ) reports for each

Head : - 422 – Provincial Planning Secretariat

To develop spatial data for all

To harmonize all GIS related

To conduct, assist, co-ordinate

• Procurement of office furniture and • Necessary office furniture

• High caliber workforce 50

Head : 426-Provincial Audit

Serial No. of SRA

Sustain the human

Improving Necessary office furniture and Satisfied external

Efficient run with zero

Serial No. of SRA

Providing training to officers Quality of work

Streamlining of Simplifying administrative procedures Processes and procedures

Improvement of Training and Development 600 Public servants trained Improvement of 4

200 families livelihood

Head No:- 431-Dept. of Agriculture

Head: 432 Department of Animal Production and Health

Head: 432 Department of Animal Production and Health

Prevention of contagious Poultry Vaccinated Reduction in motility of 1

Prevention of Clostridium Goats vaccinated with Tetanus incidents reduced 1

Increasing production of Day Procured and supplied Production n of DO unsexed 1

Head: 432-Department of Animal Production and Health

Procurement and supply of 100 % needs of Conducive working 2

Maintenance and Strengthened and Conducive working 2

Maintenance of Official 50 % Vehicle, Plant, and Conducive working 2

7 Nos Computer Set,

Safety of the Irrigation Schemes are

Head No :- 434 -Department of Land Administration

Key Output Key Outcome Serial No of SRA to

50 upper income and lower income group

Ownership of land given to 25 lessees in

Key Result Key Out Put Key Outcome of SRA to

901 InternalEvaluation Reports Strength and weakness in 901 schools

Quality assurance established in

Quality assurance established in 185

1 ZEO building, Office furnitures,

Activity based student centered learning