Managerial Role Gap Analysis

Mintzberg identified three areas of managerial roles. Each role has several
competencies associated with it. This is a simple inventory based upon those
competencies. Address each of the questions below by circling the number that best
applies. Use the following scale when choosing the number:

1 = Not at all
2 = Slightly
3 = Somewhat
4 = Very
5 = Completely
(The desired number has been colored red.)

Informational Roles

Monitor:
Both actively seeks out and passively receives information. Includes reading
memos, attending meetings, and scanning news sources.
How important is this role to my
job? 1 2 3 4 5

How competent am I in this role?

1 2 3 4 5
Disseminator:
Determines which information needs to be passed on to others in the
organization. Includes holding meetings, writing memos, and publishing internal
newsletters.
How important is this role to my
job? 1 2 3 4 5

How competent am I in this role?

1 2 3 4 5
Spokesperson:
Represents the organization to those external to the organization. Includes
giving speeches, meeting with partners, and issuing reports.
How important is this role to my
job? 1 2 3 4 5

How competent am I in this role?

1 2 3 4 5

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 Interpersonal Roles

Monitor:
Both actively seeks out and passively receives information. Includes reading
memos, attending meetings, and scanning news sources.
How important is this role to my
job? 1 2 3 4 5

How competent am I in this role?

1 2 3 4 5
Disseminator:
Determines which information needs to be passed on to others in the
organization. Includes holding meetings, writing memos, and publishing internal
newsletters.
How important is this role to my
job? 1 2 3 4 5

How competent am I in this role?

1 2 3 4 5
Spokesperson:
Represents the organization to those external to the organization. Includes
giving speeches, meeting with partners, and issuing reports.
How important is this role to my
job? 1 2 3 4 5

How competent am I in this role?

1 2 3 4 5

Decisional Roles

Entrepreneur:
Identifies opportunities to advance the organization. Includes new products,
improved processes, and proposed acquisitions.
How important is this role to my
job? 1234 5

How competent am I in this role?

1234 5
 Disturbance Handler:
Responds to unexpected crises. Includes responding to competitive threats,
loss of key employees, and internal conflicts.
How important is this role to my
job? 1 2 3 4 5

How competent am I in this role?

1 2 3 4 5
Resource Allocator:
Determines how key resources are distributed. Includes allocating money,
personnel, equipment, and services.
How important is this role to my
job? 1 2 3 4 5

How competent am I in this role?

1 2 3 4 5
Negotiator:
Represents the organization or unit in important negotiations. Includes
discussions regarding union contracts, supplier agreements, and customer
contracts.

How important is this role to my

job? 1 2 3 4 5

How competent am I in this role?

1 2 3 4 5

Tabulation

Now that you have completed the survey, take a moment to tabulate your results. To
determine your total score, subtract your “How competent am I in this role” score from
your “How important is this role to my job” score in each of the following categories:

Category Your Score

Information Roles: Monitor 0
Information Roles: Disseminator 2
Information Roles: Spokesperson 1
Interpersonal Roles: Monitor 0
Interpersonal Roles: Disseminator 2
Interpersonal Roles: Spokesperson 1
 Decisional Roles: Entrepreneur 2
Decisional Roles: Disturbance Handler 2
Decisional Roles: Resource Allocator 0
Decisional Roles: Negotiator 0

Gap Analysis

Now that you have tabulated your results, take a moment to analyze the gaps between
your current competencies and the level of importance the role is to your job. In which
categories did you end up with the highest total scores? Select at least three categories
to discuss in your assignment for this module. Critically analyze your competencies and
suggest ways in which you can improve upon your current skillset.

Adapted from Mintzberg, H. (1973). The nature of managerial work. New York, NY:
Harper & Row.

 As per the total scores, I ended up with having the highest scores in the roles of
disseminator, entrepreneur and disturbance handler.
 Therefore, the three categories which I am choosing for discussion are
disseminator, entrepreneur and disturbance handler.
 As far as my competencies are concerned, I am highly competent in roles of
monitor, resource allocator and negotiator.
 Monitor- I think that I am highly competent as a monitor because I have the ability
of seeking information through various sources.
 Resource Allocator- I can allocate resources very efficiently to ensure that they
end up in the right hands.
 Negotiator- I can take the responsibility of representing the organization in
various negotiations, which would be crucial for the growth of the organization.

The ways in which I can improve my current skillset are:

 I will improve upon my entrepreneurial competencies by being more creative and

identifying opportunities to advance the organization. For this, I need to improve
upon skills such as critical thinking and broad perspective.
 I will try to inculcate in myself, crisis management skills such as courage, patience
and ability to think logically even in critical situations, to be competent in the role
of a disturbance handler.
 I will work upon my management and leadership skills to improve my competency as
a disseminator. I also need to have clear vision of thought to determine which
information is to be passed on and which not.