No. TE17-0304 Rev. A Date: July.

13, 2017 Page 1/2

TECHNICAL INFORMATION
SEIKO EPSON CORP, Printer Technical Support Group
[* ] H/W SUPPORT [ ] S/W, F/W SUPPORT Authorized by / T. Matsui, Mgr.
[ ] MANUAL/STK [ ] AS-TOOL Approved by / Y.Sunahara
[ ] GENERAL Issued by / K. Nishiwaki

[] <<URGENT>> Please take immediate action with highest priority

[] <<IMPORTANT>> Please make sure all necessary actions are taken care of
<<CONFIDENTIALITY RANK>> [*] Rank S [ ] Rank D [ ] Rank U
(ESC/Internal only) (Open to dealers) (Public)

Model: WF-R8590/R8591/R8593, WF-8590/8591/8593/8510/8090/8093/8010

WF-6590/6593/6530/6090/6091/6093, WF-C869R/a
Subject: Notice when attaching head joint part of Ink supply Assy to printhead.

1. Overview
We received only one case of ink leakage from around print head, which is caused by incorrect setting
between print head and Ink tube connector (Head joint part) of Ink supply Assy.
By fixing tube connector and head by screws, the top of ink tube is crashed and deformed.
And this may cause the unsufficient seal ability of Seal,Joint,Head, and which may cause the ink leak.
Therefore, make sure to perform the following check to prevent following case.

2. Problem case
1) When attaching Ink tube connector of ink supply Assy. to print head, the right side of the ink tube
connector tend to be lifted up because of the reaction force of long ink tube, and which cause the
incorrect positioning.

Ink tube connector (Head joint part)

Floating

2) With above status, tightening screw make following incorrect situation.

Seal, Joint,Head
Ink tube connector of

Normal NG

Form-BC03-07-002-E(Rev.B)
No. TE17-0304 Rev. A Date: July. 13, 2017 Page 2/2

3. Notice
When replacing print head in repair, please make sure that the Ink tube connector (Head joint part) is
correctly placed inside hole of the print head, then hold this location with hand and tighten the screw.

If you find the above incorrect situation when you replace the print head, please report to SEC.

- That's all -

(SEC Internal Use only)

Restriction by Japanese Foreign Exchange Law.
[*] Not restricted
[] Restricted, but LICENSE EXCEPTION: Reference Document:

Service Report No.: (None)

S/B Issue: [*] No, [ ] Yes (S/B No.)
Distribution:
Reference:

Form-BC03-07-002-E(Rev.B)