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Manivel P & Rajesh Ranganathan. Int. Res. J. Pharm.

2016, 7
(12)
INTERNATIONAL RESEARCH JOURNAL OF PHARMACY
www.irjponline.com
ISSN 2230 – 8407

Research Article
PRIORITIZED ABC – FSN ANALYSIS OF INVENTORY MANAGEMENT IN PRIVATE AND
HOSPITAL PHARMACY FOLLOWED BY QUESTIONNAIRE
Manivel P 1*, Rajesh Ranganathan 2
1
Assistant Professor, Department of Mechanical Engineering, Coimbatore Institute of Technology, Coimbatore, India
2
Professor, Department of Mechanical Engineering, Coimbatore Institute of Technology, Coimbatore, India
*Corresponding Author Email: manispn@gmail.com

Article Received on: 01/11/16 Revised on: 18/11/16 Approved for publication: 08/12/16

DOI: 10.7897/2230-8407.0712155

ABSTRACT

The aim of the study was to identify the pitfalls in the existing supply chain of private and hospital pharmacies, identify the variables that influencing
more in the efficiency of the pharmacy, select the appropriate inventory analysis and suggest the prioritized inventory matrix to meet customer
requirement in efficient manner. The qualitative and quantitative data has been collected through questionnaire and interview of the pharmacy
personnel. Through SPSS, the normal distribution and correlation analysis to be carried out on sample data. The pitfalls were solved by the selection
of appropriate inventory analysis and suggesting the prioritized inventory matrix to narrowed down the drugs for monitoring and control strategies of
pharmacy drugs. The normal distribution and correlation analysis results shows that the variables collected through questionnaire are normally
distributed and the variables that most influence the efficiency of the pharmacy supply chain. The implementation of Prioritized ABC – FSN matrix in
pharmacy will helps to provide high-quality service to the customer and there will be an adequate supply of the items in the pharmacies. The future
work also to be discussed. The prioritized ABC – FSN matrix to be adopted as a routine practice for optimal use of resources and elimination of out-
of-stock and over stock situations in the hospital and private pharmacy.

Keywords: Pharmacy Supply Chain, Inventory Management System, Stock Outs, Overstock, IT Support in Pharmacy, correlation analysis, Inventory
matrix analysis.

INTRODUCTION LITERATURE REVIEW


Supply chain in Pharmacy
At present, all the hospital and private pharmacies maintain their
own inventory methods, but they are still experiencing problem The healthcare industry is facing many difficulties to meet the
in achieving effective inventory management. To attain the demand and expectation of people in all means. By comparing
efficiency, the flow of medicines needs to be managed in all health care with other field, the costs incurred by drugs and the
aspects to overcome the pitfalls like overstocking, expiry, etc. costs spend for health care technology hold major
Pharmacy supply chain is the area in which alternative and expenditure2.Pharmacy is one of the most widely used
compromise are not acceptable when unavailability arises. A therapeutic facilities at the hospital, and one of the very few
health care cost is in an increasing phase, organizations are areas where large amount of money is spent on buying items .3,4
pressurized to give quality of care. Healthcare cost savings
could be achieved by increasing the efficiency of the supply Inventory management always has a great impact on the overall
chain1. performance of industries and commercial enterprises. So, it is
highly mandatory to practice good inventory management for
This study aims to present a case study of Coimbatore city based ensuring growth and profitability.5 The inventory management
private and hospital pharmacies, their existing supply chain and involves all activities put in place to ensure that customer have
its performance. A correlation analysis for the variables the required product or service. It coordinates the purchasing,
collected by the questionnaire which contributing more in stock manufacturing and distribution functions to meet the marketing
out, overstocks and unavailability are provided. Finally derived needs and organizational needs of availing the product to the
is the ABC – FSN matrix to identify the categories of drugs customers. Inventory management is primarily involved in
needed more attention and future work. specifying the size and placement of stocked goods. Inventory
management is required at different locations within a facility or
This paper is organized as follows. A discussion on the within multiple locations of a supply network to protect the
methodologies used for data collection with literature reviews, regular and planned course of production against the random
followed by a data analysis and description about the major disturbance of running out of materials.6
issues faced by the pharmacies. This descriptive cross sectional
study is conducted to meet the patient demand in the right time The research in Tanzania public hospital showed that drug
at the right cost. To achieve that, the study is focused in Internal requirements are not estimated according to actual hospital
Supply Chain management in private and hospital pharmacies. needs but, because of lack in proper logistics. In addition, there
were improper stock recording practices in hospital
pharmacy.7The pharmacy in Delhi medical college having
multiple issues related to pharmacy inventory such as frequent

1
Manivel P & Rajesh Ranganathan. Int. Res. J. Pharm. 2016, 7
(12)
stock-out, expiry of drugs, etc and the pharmacist are unaware In order the above assumptions does not reflect in all situations,
of inventory control method.8In hospital pharmacy the the EOQ model must be modified in a real inventory system
efficiencies and serviceability were affected in many ways, such analysis. This survey clearly portrays the inventory problem
as lack in the utilization of computer technology, improper faced by the hospital pharmacy and the assumptions made while
inventory management, medicine shrinkage, unskilled labour, deriving EOQ model. Certain parameters such as discounts by
etc. These inefficiencies not only affect the sustainability of initial payment and ordering large quantity, etc. are also not
healthcare system, it also affect the patient and serviceability. considered in the inventory model.ABC and VED analysis
These issues are overcome by incorporating information identifies the drugs requiring stringent control for optimal use of
technologies in the function of pharmacy logistics, the existing funds and elimination of out-of-stock situations in the
business processes should be redesigned, and enhanced for the pharmacy3. The combined FSN and VED analysis to find the
logistics skill of the pharmacy staff.9 non-moving items which are less critical. FSN analysis is used
to find out the fast moving, slow moving, and non-moving items
The scope of inventory management also involves managing the in a store department and VED analysis is applied to non-
replenishment lead time, replenishment of goods, returns and moving items. Thereby, avoiding or eliminating the ND class
defective goods and demand forecasting, carrying costs of items which increases the space availability and reduce
inventory, asset management, physical inventory, available inventory holding cost, which in turn helps to attain the
physical space, demand forecasting, inventory valuation, industry-wide standards.16
inventory visibility, future inventory price forecasting and
quality management. With a balance of these requirements, it is The efficiency in the utilization of resources and patient care to
possible to reach an optimal inventory level, which is an on- be improved by adopting the inventory management tools and
going process as the business needs shift and react to the wider that to be followed routinely by the management. 17 The
environment.10 Many researchers stated that the major aims of categorization of drugs and ABC – VED analysis leads to attain
hospital is to reduce the cost utilized in the healthcare without effective & efficient utilization of hospital funds and elimination
affecting the quality of service provided to the patient. of out-of-stock situations in the hospital pharmacy. 18 ABC –
VEN analysis are used to analyzing aggregate medicine data and
The research conducted in public health institutions in Kenya, discussed about the relatively small number of items holds most
stated that the performance of the hospital would be increased of the value of the supply fund (ABC analysis) and desirable
by adopting the inventory management practices by hospital items account for around quarter of the total fund by half of
pharmacy management teams. Along with performance, it will number of items (VEN analysis).19
enhance the inventory record accuracy, investment and turnover
in the pharmacy.11 Pharmacy is one of the major components in The main difference of this paper from earlier work is the
the health care systems. But in India, the pharmacists have not combination of ABC and FSN analysis (Inventory matrix) to
been properly educated to overcome the barriers and attain the identify the weight age of each pharmacy item in the matrix and
efficient pharmacy practice. The Health care education plays a suggest the appropriate EOQ model, with the influence of
significant role in the development of efficient health care quantity discounts and price discount given by the supplier.
system.12 The current status of hospital pharmacy in south India
were discussed and stated that the physicians and healthcare PROBLEM DESCRIPTION
team are unaware of the inventory systems and drug list are not Existing Supply Chain
properly updated. These problems are rectified only when the
pharmacists are familiar with the concept of “when, what and As understanding new challenges pharmacies face today, how
how much” to order. These three concepts enclose many they cope with them, what they need in order to improve their
parameters such as demand, lead time, review time, demand situation and to realize successfully themselves in customer
uncertainty, forecasting, safety stock, criticality of the item, etc. requirements. These are some of the major questions, this
So, the ultimate goal of inventory is to have only the optimal research project tries to find answers of. This was a retrospective
materials.13 study that was done in private pharmacies and multi-specialty
hospital situated in Coimbatore and Erode region, Tamil nadu,
Inventory Analysis India. The data related to the private pharmacy and hospital
pharmacy supply chain was carried out through questionnaire.
Continuous quality management in medical store is capable of The questionnaire is a well-established tool within social
providing value-added services to the patients among various science research for acquiring information. Adopting
inventory analysis. 14 The combination of ABC and VED questionnaire, participant social characteristics, behaviour,
analysis (ABC-VED matrix) that can be gainfully if employed attitudes and their beliefs and reasons for action with respect to
to evolve a meaningful control over the material supplies. the topiccan be studied.20
Category I include all vital and expensive items (AV, BV, CV,
AE, AD). Category II includes the remaining items of the E and The questionnaire used for collecting data’s is presented in the
B groups (BE, CE, BD). Category III includes the desirable and Appendix, and the data’s used are shown in the Table I.
cheaper group of items (CD). Questionnaire analysis gives in-depth knowledge about the
issues and analyses of matters relating to similar situations in
The optimal lot size for purchasing is derived by EOQ by other pharmacies. The data’s collected through questionnaire
reducing the total operating cost. EOQ formula directs the clearly shows that the stock outs occurred due to the
inventory managers to determine how many optimum products unawareness of inventory techniques by the pharmacy
to buy. However, the classical EOQ model assumes such as: personnel and the efficiency of the existing method of inventory.
constant demand, constant lead time, fixed order cost per order, To study the internal supply chain in pharmacies, the researcher
instantaneous replenishment, no stocks out allowed, no demand interviewed the pharmacy personnel and consolidated the data
uncertainty and quantity discount aren’t available. 15 and framed the existing internal supply chain. The existing
supply chain in pharmacy and hospital to be framed are
presented in section 3.1 and 3.2 respectively.
Private Pharmacy Supply In this competitive world, the
Chain efficiency of the pharmacy to
be increased only when they
Manivel P & Rajesh Ranganathan. Int. Res. J. Pharm. 2016, 7
were capable to meet the(12)customer and the number of
A cross-sectional and pharmacy and gave clear
customer needs at the right customers accepted the
observational study was view of the pitfalls in the
time at the right cost right alternative drugs suggested by
conducted at a hospital and private and hospital
and private pharmacies are the pharmacists. The major
hospital Pharmacy, Erode, pharmacies and also
dealing with multitude of issues to be identified as stock
India. The identified hospital discussed the remedies to the
medicines to meet the outs and overstocking of non
in the study constituted problems. An efficient
customer requirements. – moving items are not very
about 550 bedded hospitals inventory management
clear, lack of logistical skills
with various clinical system overcomes the issues
By keen observation of the level of personnel working in
departments such as General of excess stock, out-of- stock,
present inventory pharmacy, the lack of IT
medicine, Gynecology, non-movable stocks, and also
management system and support, knowledge about
Diabetics, ENT, saves the time taken for
discussing with the executive inventory techniques and
Orthopedics, Dental, Plastic collecting stock details by the
personals of the pharmacies, demand forecasting.
surgery and Physiotherapy. pharmacists and increases the
a clear conception of the
Besides these, there are serviceability by fulfill the
existing Inventory Hospital Pharmacy Supply
Intensive Care Unit, dialysis, customer needs. Apart from
Management system has been Chain inpatient and emergency this, inventory also be
gained. The Questionnaire
services. On average about controlled in efficient manner
revealed that most of the Many practitioners and
280 patients visit the hospital and it will increase the
pharmacies arrange academicians give some
for treatment every day. This hospital’s profitability23.
medicines in the alphabetical special importance for
is with one pharmacy located
order and they mostly use managing the pharmaceutical
in the hospital building. In most of the existing
Visual Method for checking supply chain and believed that
pharmacy inventory
the inventory. The reason the measures taken for
The study was carried out by management, pharmacist can
cited for the preference of expenditure control reflects in
the hospital pharmacy in- take their own decision for all
Visual method was that it is the overall efficiency and
charge during the months of purchasing without the
less time consuming and serviceability of the
July and October 2015. Six involvement of purchasing
complicated compared to the organization. In hospital
dispensing staffs at three department or top level
other methods. supply chain, pharmacies are
outlets of the pharmacy were management. But World
responsibility for the supply
observed for the difficulties Health Organization
In that 53 pharmacies of medicines to the patients
faced and the errors made suggested that,
interviewed stated that they and ensuring high standards of
while dispensing medicines. pharmaceutical purchasing
follow manual records as serviceability21. Hospitals are
The way of receiving stocks and procurement should be
their inventory records and 8 complex organization
and their placement in the reviewed and approved by a
pharmacies stated that they providing a large number of
shelves was also executed designated purchasing
maintain inventory with the service to physicians, in and
and analyzed. Both committee and cannot be
help of software. Despite of out patient, pharmacists and
qualitative and quantitative controlled by an individual.
using software, only 4 staff. These services include
data’s were collected from
pharmacies are aware about the tracking the records of
hospital pharmacies. RESEARCH
inventory management while patient both in and out,
Qualitative data were METHODOLOGY
remaining other pharmacies pharmacy, handling of drugs,
collected through Concept of the Research
maintain the stock records laboratory, surgery, dietary,
Questionnaire and
without the knowledge of housekeeping, administration
interviews. The goal of the research is to
inventory management. and others. Each area needs
8 of the 53 pharmacies the supply of some specific develop an EOQ model with
The data related to the the consideration of variables
believed that the methods and often unique material for
existing inventory system in that influence the real time
currently employed were fulfilling the
hospital pharmacy has been issues on one hand such as
satisfactory and the adopted serviceability14.The hospital
collected through direct stock-out, overstock etc., and
system allowed for flexibility supply chain holds all kinds of
observation and framed in on the other hand like
and adequate inventory item such as high cost and low
Figure 2. Face to face discounts, payment offer etc.
control. The remaining was cost items, perishable and
discussion was conducted
not satisfied believed that to durable goods, large and small
with pharmacy and hospital At the first stage, the concept
incorporate the inventory consumption, etc. Comparing
staffs, such as pharmacy of the questionnaire was
management techniques with the expenses utilized by the
manager, pharmacist and defined with the pharmacists
the software. Most of the various department in hospital
other staff involved in the of private and hospital –
pharmacies stated that there supply chain, the
pharmacy supply chain. Coimbatore and Erode
is no predetermined time for pharmaceutical supply chain
Through study the factors region.
placing orders, they raised holds large amount of
contributing to stock outs on
orders based on the dealers hospital’s operating expenses.
one hand and over stocking At the second stage, the
visit. The data related to the Several researchers stated that
on the other in ABC Medical retrospective study was done
existing inventory system in 10% to 18% of total revenues
Care and Hospital are not and framed the existing
private pharmacy has been accumulated as inventory
very clear. Lack of proper supply chain in private and
collected through direct costs in the healthcare
logistics and inventory hospital pharmacies in and
observation and framed in sector22.
management skills have been around Erode and Coimbatore
Figure. I.
implicated as contributing region. . With the help of
factors. SPSS, perform correlation
Along with awareness, data
collected about the response analysis in the sample of data
This study therefore assessed to check how each variable
to the customers at the time
inventory management and are correlated each other and
of unavailability of drugs.
logistics skills level of influenced in the efficiency
The pharmacists suggested
personnel working at the of the pharmacy operation.
alternative drug to the
Manivel P & Rajesh Ranganathan. Int. Res. J. Pharm. 2016, 7
Sample (12)
Statistical Analysis using Inventory Matrix
of data which has been
arrange medicines in SPSS
collected through
shelves, additional quantities The various inventory
questionnaire and calculate
of the medications more than Next, statistical analysis to analysis to be studied and
measures of kurtosis and
pharmacy needs, advise the be done by SPSS for the selected the appropriate
skewness for the sample
customer to take the analysis of normal analysis by considering the
variables.
alternative if unavailability distribution, frequency, necessary variables for
arises, how many of them correlation analysis on research work and formed the
At the third stage, the
will accept the alternative sample data for relationship inventory matrix. Finally,
discussion about the
drugs, how often the between the variables. By suggested the pharmacy
inventory analysis and
purchase order to be raised, the result of SPSS analysis, person to review the drugs
chosen the effective analysis
way of maintaining record of identified the variables that regularly those to be
of the inventory matrix
stock in and stock out to be most influence the efficiency identified in matrix and
formation and suggests the
collected. of the pharmacy supply discussed about the future
items which have to be
chain. work of the research.
reviewed regularly. Finally,
we discussed about the future
Table
work of developing an I.
inventory model. Data’s
collect
Research methods and ed
approaches throu
gh
In order to attain the main questi
onnai
objective, research methods
re
can be put in the following
steps Questionnaire Parameter Hospital Phar
Total - 12
Questionnaire Database Facility 12
Awareness of Inventory Management 07
Initially, the researcher has Using Inventory Management 04
oriented to collecting Stock –outs Yes – 09
qualitative and quantitative No – 03
Fulfill Customer needs 80%
data through a questionnaire.
Existing method is efficient one Agree – 7
During the survey, the Disagree –
pharmacist to be interviewed
and framed the internal Table
supply chain of the II.
pharmacy. Later asked by Skew
pharmacy personnel to fill the ness
questionnaire. Through and
questionnaire, the data like kurtos
the method of inventory is
result
management followed by the
for
pharmacy, way of norm
categorization of the al
medicine, methods followed distri
to bution

Sample size of 25 Skewness


questionnaires Skew Standard Error ZS Excess
Value (SES) Kurtosi
Experience 0.203 0.464 0.43 -0.994
Apply 0.511 0.464 1.01 -0.614
Method 0.289 0.464 0.62 -0.853
Meet 0.318 0.464 0.68 -0.686
Efficient 0.467 0.464 1.00 -0.348

Table
III.
Corre
lation
analys
*. Correlation is significant at the 0.05 level (2-tailed). is
betwe
en the
variab
les

Correlations
Variables Apply
Apply Pearson Correlation 1
Sig. (2-tailed)
Manivel P & Rajesh Ranganathan. Int. Res. J. Pharm. 2016, 7
(12) N
Meet Pearson Correlation
Sig. (2-tailed)
N
Efficient Pearson Correlation
Sig. (2-tailed)
N

**. Correlation is significant at the 0.01 level (2-tailed).


Table IV. Inventory analysis and their considerations

Sl. No Title Basis Variables to be considered


1 ABC Value of Consumption To identify inventory hot spots
(Always Better Control)
2 FSN Consumption pattern of the To control Obsolescence
(Fast Moving, Slow Moving, drugs
Non- Moving)
3 HML (High, Medium, Low) Unit price of the drug Mainly to control purchases
4 XYZ value of drugs in storage To review the inventories and their uses at scheduled intervals
5 VED Criticality of the drugs To determine the stocking levels of drugs
(Vital, Essential, Desirable)
6 SDE Problems faced in Lead time analysis and purchasing strategies
(Scarce, Difficult, Easy to obtain) procurement
7 GOLF Source of the drugs Procurement strategies
(Government, Ordinary, Local,
Foreign Sources)
8 SOS Nature of supplies Procurement / holding strategies for seasonal items like Cold,
(Seasonal, Off - Seasonal) cough syrups

Table V. Detailed ABC-FSN matrix analysis of the drugs

ABC - A B C Total
FSN ADE % No of ADE % No of ADE % No of ADE % No of
Matrix Drugs Drugs Drugs Drugs
F 5574 6.30 4 4120 4.65 5 2840 3.21 7 12534 14.16 16
S 7934 8.96 9 13824 15.61 15 11253 12.71 26 33011 37.28 50
N 9432 10.65 17 15204 17.17 19 18357 20.73 24 42993 48.56 60
Total 22940 25.91 30 33148 37.44 39 32450 36.65 57 88538 100 126

Table VI. Detailed ABC-FSN matrix analysis of the drugs


Table VII. Priority system based on ABC – FSN matrix analysis
Category No. of Percentage Percentage of
Items of items Annual Priority No. of Percentage Percentage of
(%) Expenditure (%) Items of items Annual
I 42 33.33 33.77 (%) Expenditure (%)
II 60 47.62 45.50 I 42 33.33 33.77
III 24 19.05 20.73 II 84 66.67 66.23
Total 126 100.00 100 Total 126 100.00 100.00

Questionnaire

1. Name of the Pharmacy? 1. Community 2. Institutional


2. How many years of experience do you have in the Pharmacy Department?
1 – Not at all aware 2 – Slightly aware 3 – Somewhat aware
4 – Moderately aware 5 – Extremely aware
3. Do you think that items available in your pharmacy are enough to cover all consumer needs?
1 – Never 2 – Almost never 3– 4 – Almost every 5 – Every
Occasionally/Sometimes time time
4. Are you storing additional quantities of medications more than the pharmacy needs
1 – Never 2 – Rarely 3 – Occasionally 4 – A moderate
amount 5 – A great deal
5. How often do you have inventory counts and when do you order?
1 – Never 2 – Rarely 3 – Sometimes 4 – Often
5 – Always
6. Are you aware of Inventory control method?
1 – Not at all aware 2 – Slightly aware 3 – Somewhat aware 4 – Moderately
aware 5 – Extremely aware
7. When will you apply the inventory management?
1 – Never use 2 – Almost never 3 – Occasionally/Sometimes
4 – Almost every time 5 – Frequently use
8. If the medication is unavailable, do you advise the consumer to take the alternative?
1 – Would not consider 2 – Might or might not consider 3 – Definitely consider
9. How much percentage of consumer will accept the alternative drugs.
1 – Would not consider 2 – Might or might not consider
3 – Definitely consider
10. What is the source from which you buy your medications and goods?
1 – No, and not considered 2 – No, but considered 3 – Yes
11. Do you buy your medications through purchasing groups and also write the reason for group purchasing
___ _ _ _ _ _ _ _ __
1 – No, and not considered 2 – No, but considered 3 – Yes
12. Do you believe that existing system which you are following is an efficient one?
1 – Strongly disagree 2 – Disagree 3 – Neither agree or disagree
4 – Agree5 – Strongly agree
Figure 1: Presents the overview of the internal supply chain in the pharmacies.
Figure 2: Presents the overview of the supply chain in the hospital pharmacy.

110
Chart 1: Scatter Plot between the variables Apply, Meet and Efficient

RESULT AND DISCUSSION customer and there will be an adequate supply of the items in
Normal distribution analysis by SPSS the pharmacies.
Skewness and kurtosis are done for the sample of 25 Formation of Inventory matrix
questionnaires to find the asymmetry and peakedness of the
distribution. The SPSS tool gives the value of skewness and Inventory system holds set of policies and controls that monitor
kurtosis as well as their standard errors. The z-score for levels of inventory and the basic purpose of inventory analysis
skewness are calculated by the ratio of the skew value to the is, how much to be the safety stock and when the purchase
standard error of the skewness and the z-score for kurtosis are orders should be placed. Inventory analysis suits for
calculated by the ratio of excess kurtosis to the standard error of manufacturing, distribution, retail, or services. Without
the kurtosis. inventory control, it’s unable to maintain sufficient safety stock
and fails to meet the needs of the customers. Many inventory
The z-score test are calculated for the variables, which are analysis is there to provide better control. In that, below
influenced mostly in the efficiency of the pharmacy supply classification shows how to choose the required inventory
chain. Here the variables considered are experience of the analysis based on the required criteria.
pharmacists, awareness of the pharmacists in inventory
management, how many pharmacies applying the inventory In the above inventory analysis classification, concentrated on
method in their inventory management, how many pharmacies ABC & FSN analysis. The reason for not choosing the
meet their customer requirements and the overall efficiency of remaining analysis are the High, Medium and Low (HML)
the pharmacies. The values of the selected variables are classification follow the same procedure as is adopted in ABC
collected in Likert scale and normal distribution test to be classification. The only difference is that in HML, the
conducted by SPSS. classification unit value is the criterion and not the annual
consumption value. The SDE analysis is based upon the
The result of SPSS is listed in the Table II, the absolute z-scores availability of items with supplier and is very useful in the
for either skewness or kurtosis are lies within +1.96 to -1.96 is context of scarcity of supply. But in pharmacy, a lot of suppliers
significant at p > 0.05. So, conclude that the data obtained from need to deliver the necessary item without delay.
the questionnaire are approximately normally distributed.
In medicine, there is no chance for opting the medicine as vital,
Correlation analysis essential and desirable. In hospital pharmacy the doctors
prescribed only the medicines available in their pharmacy. so,
The bivariate correlation analysis is used to determine the linear there is no option for storing desirable medicines. According to
relationship between the variables. Before performing the the current trend, we can get the required thing from any part of
correlation analysis, the vital first step of scatter plot is the world within a day. So a procurement difficulty (GOLF
performed to check the relationship between the variables. Here analysis) doesn’t affect the pharmacy service. The matrix
the scatter plot is performed to find the relationship between the formation of ABC &FSN analysis are shown in the tables IV to
variables of how many pharmacies are applying the inventory VII.
method, how many pharmacies meet the customer requirements
with the overall efficiency of the pharmacies. ABC Analysis
The Table III shows the correlation between the variables of By random sampling method, the sample of 126 drugs to be
implementation of inventory method, how much it will help to selected from 872 drugs, in that around 19.04% of the drugs
meet the customer requirements and efficiency of the were found to account for 65.37% of the annual drug
pharmacies. The Pearson correlation co-efficient (r) equals to expenditure at the Rural Health Centre (24 drugs) and were
0.585** indicated the strong linear relationship between the classified as A drugs. Another 27.7% of the drugs (35 drugs)
variables apply and meet and the correlation co-efficient values consumed 23.62% of the budget (B category), while the
(r) of 0.498* and 0.537** shows the correlation between the remaining 53.17% of the drugs (67 drugs) accounted for only
variables Apply and Efficient, meet and efficient respectively. 11.01% of the annual drug expenditure (C category).
The correlation analysis predicted that the variables Apply,
Meet and efficient are linearly correlated to each other. So, we Class A items being the most valuable items, while class C
can conclude that the implementation of inventory method in items are relatively large in number, but constitute a relatively
pharmacy will helps to provide high-quality service to the small amount of annual use value. This method aims to draw
managers’ attention on the critical few (A-items) and not on the trivial many (C-items). B-items are the interclass items, with a
medium consumption value. The steps in doing the ABC
the total budget. The remaining 19.05% of drugs accounted
analysis are: determine annual quantity usage of each item,
20.73% of total drug expenditure. This categorization of drugs
multiply the annual quantity usage by the cost of the item to get
based on ABC – FSN matrix analysis helps in identifying the
the total annual dollar usage, add the total dollar usage of all
group of drugs needed the strict monitoring and control.
items to get aggregate annual dollar inventory expenditure,
divide the total dollar usage of each item by the aggregate
inventory expenditure to reach the percentage of total usage for Priority based ABC – FSN Analysis
any item, list the in rank order by percentage of aggregate
usage, and review annual usage distribution and classify items From Table VII, the drugs accounting less than 10% of annual
as A, B, or C. expenditure are under Priority I, it includes 42 drugs out of 126.
This category includes AF, AS, BF and CF of ABC – FSN
Analysis. The remaining drugs of 84 are Priority II consisted of
FSN Analysis
drugs under AN, BS, BN, CS and CN of inventory analysis, it
holds 66.23% of annual expenditure. The drugs are narrowed
FSN Analysis to classify items based on their movement from
down by the priority based analysis are tabulated in Table VII
Inventory. Here the items are classified as Fast, Slow and
and it’s simplifying monitoring and control strategies of
Nonmoving items considering both Average stays of the item in
pharmaceutical drugs and leads the pharmacy to provide
Inventory and Consumption rate of the item. This analysis can
customer requirements in an efficient manner.
be done with the collected. Table III shows the FSN analysis
based on average stay. The preliminary step is the calculation of
the Average Stay for all the items involved in the analysis. The CONCLUSION
formula to find: Average stay of the material = Cumulative No
of Inventory Holding Days/ (Total quantity received + Opening From this study, the pharmacy purchasing and the stock
Balance). The higher the Average stay of an item in the maintenance procedure has been observed through a
pharmacy, the slower its movement from Inventory. On the questionnaire. Along with the questionnaire, discussion was
contrary, a fast-moving item will have a shorter stay in the conducted with the pharmacy personnel to identify the existing
pharmacy. supply chain and major issues with the inventory management
system. Through this, it can be concluded that, inventories were
not managed in an efficient manner because of the personnel
FSN analysis based on a consumption rate. First step in this
involved in medicine supply were lack in logistic skills level
analysis is the calculation of the Consumption rates for all the
and aware about the inventory control techniques. It clearly
items involved in the Analysis. The formula to find
states that the inventory parameters such as lead time, forecast
Consumption Rate is Total issue quantity/Total period duration.
and cost involved in inventory, etc. are not influenced at the
A very high Consumption rate implies that the item is a fast-
time of order raising. Inventory parameters are strongly related
moving and a slow-moving item will have a low Consumption
to the lead time. The lead time in this competitive world was in
rate. FSN Analysis in Inventory takes into account both these
hours to one day so, the pharmacy managers mainly concentrate
criteria in determining the final FSN status of an item.
on the discounts offered by the supplier.
FSN analysis reveals that 58 out of 126 drugs were classified as
The constraints and problems faced by the hospital inventory
F class drugs and it holds 56.3% of annual expenditure. Around
42 drugs were considered as S class holds 24.25% of management to be overcome by implementing a new inventory
model and attain serviceability in an effective and efficient way.
expenditure and the remaining 26 drugs were of N class
The initial step of achieving the efficient inventory model, the
accumulates 19.45% of annual expenditure.
inventory analysis to be selected based up on the present
situation. Then formed the priority based ABC – FSN inventory
ABC – FSN Analysis
matrix and narrowed down the drugs for monitoring and control
strategies of pharmacy drugs. In future work, inventory policies
Table V describes the ABC-FSN matrix analysis in detail. The
with demand and discounts, supplier rating are to consider to
table allows for detailed description of the various subcategories
build an appropriate inventory control model for the
according to the expenditure and number of drug items. Such
pharmacies. If all these are done with high-quality service to the
analysis helps to study the ABC, FSN and ABC-FSN matrix at
customer can be provided and there will be an adequate supply
the same time. The initial step of obtaining the efficient
of the items in the pharmacies.
pharmacy management, every pharmacy must prepare a table of
this nature. The Table V shows the ABC - FSN matrix, it was
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Cite this article as:

Manivel P, Rajesh Ranganathan. Prioritized ABC – FSN


analysis of inventory management in private and hospital
pharmacy followed by questionnaire. Int. Res. J. Pharm.
2016;7(12):104-113 http://dx.doi.org/10.7897/2230-
8407.0712155

Source of support: Nil, Conflict of interest: None Declared

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