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# SCM 302 SPC Practice Solutions

Problem 1
a. Calculate the 3σ upper and lower control limits and the center lines for both the mean ( ̅ ) and range (R) charts. Use
the “factors” from the class slides or textbook assuming a normal distribution.

## Rotation Time (msec) Mean Range

Sample Number 1 2 3 4 5 6 (X-bar) (R)
1 469.92 468.67 479.76 454.38 469.58 454.46 466.128 25.380
2 457.34 454.37 475.28 453.46 480.03 480.40 466.813 26.940
3 473.96 459.26 460.42 462.04 450.60 451.52 459.633 23.360
4 480.06 469.86 456.42 460.63 465.66 466.99 466.603 23.640
5 467.46 476.56 474.01 465.34 475.27 462.97 470.268 13.590
6 473.06 475.86 472.97 454.93 470.73 466.24 468.965 20.930
7 456.27 476.37 479.50 459.86 470.73 452.35 465.847 27.150

Using ̅ and R values, we get ̿=466.32 and ̅ =23.00. And the factors can be read from the slides given in class for
sample size=6:

Factors
A2 0.48
D3 0.00
D4 2.00

## ̅ bar chart R chart

Center Line (CL) ̿=466.32 ̅ =23.00
Upper Control Limit (UCL) ̿ ̅ 477.36 ̅ 46.00
Lower Control Limit (LCL) ̿ ̅ 455.28 ̅ 0.00

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SCM 302 SPC Practice Solutions

b.
1. Using the upper and lower control limits and center lines you computed in part a), plot the sample mean and
sample range for each of the 10 samples on the appropriate control chart.

## Mean Chart (X-Bar)

485.000
480.000
475.000
470.000
465.000
460.000
455.000
450.000
445.000
440.000
1 2 3 4 5 6 7 8 9 10

## Range Chart (R)

50.000
45.000
40.000
35.000
30.000
25.000
20.000
15.000
10.000
5.000
0.000
1 2 3 4 5 6 7 8 9 10

## Sample Range CL UCL LCL

2. Using your results from both charts, is the production process still in control? Why or why not?
Although all observations are between the UCL and LCL of the chart, two points are above the UCL of ̅ chart.
Therefore the process is no longer in control. The R chart shows that the dispersion (range) has not changed,
but the X-bar chart shows that the mean has shifted. While the procurement costs for the key component may
be lower with the new supplier it appears that the change to the new supplier’s component is also leading to
slower machine (in terms of higher msec per rotation).

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SCM 302 SPC Practice Solutions

Problem 2
a. Calculate the 3σ upper and lower control limits and the center lines for the proportion of defective batteries.

## Sample size n 1000

# of samples 15

Week 1 2 3 4 5 6 7 8
# of defects per lot 17 14 9 3 20 6 6 4
Proportion 1.70% 1.40% 0.90% 0.30% 2.00% 0.60% 0.60% 0.40%

## Week 9 10 11 12 13 14 15 Total Average

# of defects per lot 17 2 10 2 5 18 1 134 8.93
Proportion 1.70% 0.20% 1.00% 0.20% 0.50% 1.80% 0.10% 13.4% 0.89%

## From the above table, ̅ = 0.0089

̅ ̅

p chart :
Center Line (CL) = ̅ = 0.89%
Upper Control Limit (UCL) =̅
= 0.0089+ 3 * = 1.79%
Lower Control Limit (LCL) =max(0, ̅ )
= max(0, 0.0089- 3 * )=0

b. Process Control

p-Chart
2.50%
Fraction Defective (p)

2.00%

1.50%

1.00%

0.50%

0.00%
16 17 18 19 20 21 22 23 24 25

## Proportion (p) CL UCL LCL

The process is no longer in control because 3 data points have exceeded the upper control limit.

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SCM 302 SPC Practice Solutions

Problem 3
a. Calculate Cp. Is the process capable of 3σ performance based on Cp? Explain your answer.

The appropriate parameters are USL=96, LSL=36 and =8. Using formula on page 203,

Cp = (96-36)/(6*8)=1.25.

Since the Cp measure is greater than 1, the process variability is less than the specifications and the process is capable of
3 performance.

b. Calculate Cpk. Does your answer from part (a) regarding process capability change when you also use C pk? Explain

Cpk = ( ) ( )

Since Cpk is less than 1, the process is not capable of 3 performance. The Cp measure alone leads to an incorrect
conclusion because the process mean is not centered but nearer to the LSL.