11/21/2019

Recruitment

• Colleges – part timers • Consultancy firms

• Similar brands • Internships
• Job Fair external agencies – • Word of Mouth
consultant advertisements
• Internal and external references
• Automation - Robots in
• Campus Restaurants
• Own job fair • Advertise
• Social media site advertising
• Other brands attract
• Spreading through customers –
Posters • Surplus from other chains
• Placing outside restaurants • Rural Areas – Mass
• Newspaper pamphlet recruitment
• Baloon Ads • Immigrant workers
• Exhinition stalls • Hotel Mgt Students
• Food Delivery – Notice • Job Portal
• Hiring Notice with bill • Social Media
• Onine advertisements
• Job Expo
• Referals

1
 11/21/2019

Recruiting Human Resources

• The role of human resource recruitment is to

build a supply of potential new hires that the
organization can draw on if the need arises.

• Recruiting: any activity carried on by the

organization with the primary purpose of
identifying and attracting potential employees.

2
 11/21/2019

Personnel Internal versus external

Policies recruiting
Several personnel
policies are Lead-the-market pay
especially strategies
relevant to
recruitment:
Employment-at-will
policies

Image advertising

Internal External
• Job Posting – Internal Advertisement • Recruiting via Internet
• Rehiring former employees • E Recruiting
• Transfers • Website Job posting
• Promotions • Online Job Portals
• Press /Media Advertisements
• Demotions
• Educational Institutions/ Campus Hiring
• Job Rotation • Placement Agencies
• Retired Employees • Outsourcing
• Retrenched Employees • Offshoring
• Dependents of Deceased Employees • Employment Exchanges
• Lent Services • Labor contractors
• Absorption of Trainees / Contract • Unsolicited Applicants
employees on Roll • Employee Referrals
• Recruitment at Factory Gate
• Direct Applicants - Casual Callers / Walk-
ins
• Waiting List / Resume Bank
• Labor Unions

3
 11/21/2019

Finding Internal Candidates

• Job Posting – Internal Advertisement
• Rehiring former employees
• Transfers
• Promotions
• Demotions
• Job Rotation
• Retired Employees
• Retrenched Employees
• Dependents of Deceased Employees
• Lent Services
• Absorption of Trainees / Contract employees on Roll

Recruitment Sources: Internal Sources

• Job Posting: the process of

communicating information about a job
vacancy:
• On company bulletin boards
• In employee publications
• On corporate intranets
• Anywhere else the organization
communicates with employees

4
 11/21/2019

Advantages of Internal Sources

1. It generates applicants who are well known to
the organization.
2. These applicants are relatively knowledgeable
about the organization’s vacancies, which
minimizes the possibility of unrealistic job
expectations.
3. Filling vacancies through internal recruiting is
generally cheaper and faster than looking
outside the organization.

One in Three Positions Are

Filled with Insiders

10

5
 11/21/2019

Finding External Candidates

• Recruiting via Internet
• E Recruiting
• Website Job posting
• Online Job Portals
• Press /Media Advertisements
• Educational Institutions/ Campus Hiring
• Placement Agencies
• Outsourcing
• Offshoring
• Employment Exchanges
• Labor contractors
• Unsolicited Applicants
• Employee Referrals
• Recruitment at Factory Gate
• Direct Applicants - Casual Callers / Walk-ins
• Waiting List / Resume Bank
• Labor Unions
Percentage of Employees Hired
External Recruiting Sources –

12

6
 11/21/2019

Recruiting Yield Pyramid

●
50% ● ●

67% ● ● ●

75% ● ● ●
●
16% ● ● ● ●
●●

Evaluating the Quality of a

Source
Yield Ratios
• A ratio that expresses the
percentage of applicants who
successfully move from one
stage of the recruitment and
selection process to the next.
• By comparing the yield ratios
of different recruitment
sources, we can determine
which source is the best or
most efficient for the type of
vacancy.
Cost Per Hire
• Find the cost of using a
particular recruitment
source for a particular type
of vacancy.
• Divide that cost by the
number of people hired to
fill that type of vacancy.
• A low cost per hire means
that the recruitment source
is efficient.

14

7
 11/21/2019

Results of a Hypothetical Recruiting Effort

15

Your Experience
• In your last UG Campus Placements, what
was your experience with a recruiter or
other point of contact before you were
offered the job?

A. Lousy, I didn’t take the job

B. Lousy, but I took the job anyway
C. Great, but I didn’t take the job
D. Great, I took the job
E. The experience wasn’t memorable.

16

8
 11/21/2019

Questions ?

17

Recruiting Exercise (1 of 2)
• You are the regional HR director of the
restaurant chain (e.g., A2B or McD,
PizzaHut/ JK) and responsible for
recruiting all staff for the restaurants in
your region.
• One of the stores in your region needs
to hire waiters.

18

9
 11/21/2019

Recruiting Exercise (2 of 2)

1. What knowledge, skills, and abilities

are required for the positions you are
recruiting?
2. Will your sources of applicants be
internal, external, or both? Explain.
3. What recruiting strategies will you
use?
4. What metrics will you use to measure
your success?

19

THANK YOU

10