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Title Change management in small business

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Student name
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Contents
Title.......................................................................................................................................................3
Abstract.................................................................................................................................................3
Keywords:.............................................................................................................................................3
Introduction...........................................................................................................................................3
Literature review...................................................................................................................................6
Analysis.................................................................................................................................................8
Discussion...........................................................................................................................................12
Conclusion...........................................................................................................................................13
Recommendations...............................................................................................................................13
Appendices..........................................................................................................................................16
Bibliography........................................................................................................................................17
Title

Change management in small business

Abstract

Change is an interminable methodology where affiliations either acclimate to their new

condition or they won't persevere. Progressive change requires noteworthy restructuration on

all levels to accomplish the general goals of managerial wants outperforming results to ask

laborers to perform better. Change the administrators suggests considering issues as open

entryways for future improvement that can help relationship with achieving their destinations.

Regulating change for affiliations suggests making sense of how to convince executives that

placing assets into the objectives of present issues is a beneficial danger that can realize long

stretch accomplishment. Managing change must be performed at the most raised regulatory

level and all through the relationship in case it is to be incredible as far as might be feasible.

Imperative change the board approaches for managing change are the best procedures for

making learning affiliations that can sensibly acclimate to change.[ CITATION Pet10 \l 1033 ]

Keywords: change management; small business; organizations in UAE

Introduction

A part of the essential research objectives and results for this endeavor will include:

Making sense of which change the board methods are significant for regulating legitimate

change Explaining how key organization approaches can help administer change

Depicting what definitive acknowledging strategies are and how they help associations with

preparing persevering learning relationship to fittingly conform to and successfully regulate

change

Establishment of Problem: Etisalat's Challenges to Managing Change


There are a couple of issues and troubles that Etisalat is starting at now overseeing in order to

improve their overall market arranging, for instance,

Separating systems of progress response Etisalat has been using two one of a kind procedures

for acclimating to change that are participating incredible, which has helped them deal with

various issues inside the association; nevertheless, these two techniques are moreover causing

some inside issues overseeing correspondence and joint effort among the overall work

environments

Etisalat's specialization in the media interchanges industry has thought about extended

correspondence among laborers and the board, yet it decreases the chances for augmentation

around the globe [ CITATION Edi20 \l 1033 ]

Etisalat's widening uses essential organizations with overall suppliers, which develops to all

inclusive markets, yet decreases correspondence inside

Etisalat's organization changed the definitive culture from a hierarchal situation to using

workplace gatherings, which has been hard for chiefs and delegates to adjust to and incited

security from change approaches [ CITATION Cam081 \l 1033 ] .Etisalat's principle gives all

arrangement with how the organization has been extending so rapidly that the representatives

and the executives are not imparting admirably together. They are not functioning admirably

in groups and that decreases productivity. The organization experiences been experiencing

issues adjusting to the outer PEST industry changes and inside SWOT organization changes

too, which has prompted numerous redundancies and high overhead costs. The association

has moreover been including new firms through making sure about and developing to new

countries with different social orders, so laborers imparting in different vernaculars and

having arranged social shows and key approaches may not be blending incredible in with the
UAE systems and structures. Etisalat needs to make a wide scope of overall systems that all

consideration on coordination and joint exertion. [ CITATION AlA07 \l 1033 ]

Etisalat has been focusing on augmentation without concentrating on adjusting to the results

of such major internal association and laborer changes, which has made a lot of weight and

scorn. Laborers who don't have work satisfaction don't perform well and consistently end up

halting. There are in like manner authoritative issues in the dynamic that appear to start from

a nonappearance of all-inclusive business experience. The association may need to utilize

logically experienced overall business administrators who have been running worldwide

exercises for various firms and who are starting at now familiar with the issues being referred

to. Etisalat may moreover be encountering too quick advancement and globalization that

could cause them to have difficult issues later if they don't fittingly address them now

[ CITATION Met091 \l 1033 ].

Etisalat directors don't have the limits of overseeing multicultural conditions very well since

they didn't have those issues beforehand. They also don't have any kind of social

conventional assortment care programs in their HRM frameworks that could empower all

delegates to make sense of how to conform to overall workplace circumstances. The

association needs to get new advances and realize them into the workplace to fabricate

efficiencies and focus capacities. The association similarly seems to require a prevalent

legitimate culture that is logically beneficial and visionary so they can conform to changes in

the market. The supervisory team must be focused on perceiving all movements that must be

made and planning genuine strategies to oversee them. They ought to get more e-mentioning

systems and online procedures for growing creation and customer organizations. They

moreover appear to require procedures for getting a handle on change as opposed to

restricting it from all degrees of the officials and laborers. The association needs to join
frameworks that accentuation on money the administrators, period of new arrangements

salaries and extending profit to the extent that this would be possible.[ CITATION KFi11 \l 1033 ]

Etisalat's Change Management Strategic Direction

Etisalat's boss needs to alter their key making a beeline for fuse change the officials advances

toward that will allow them to:

Develop to new countries by profiling target markets' tendencies and solicitations

Etisalat must develop a broad HRM change the official’s system contemplating extended

capability, productivity, correspondence and teambuilding

Get online e-publicizing frameworks to address overall markets

Develop a streamlined framework that organizes the board and delegate correspondence and

group working [ CITATION KFi11 \l 1033 ]

Change Management Prosci (1998) built up the ADKAR Model for giving help to

associations that necessary change the board methodologies. This model enables workers and

the executives to adjust to the adjustments in business techniques, obligations, strategies and

demeanor changes required for authoritative change. Prosci likewise feels creating activity

plans for both expert and individual change the board is the way to effective execution and

less opposition. Since there are numerous hindrances to change inside associations, Prosci

accepts that recognizing them so they can be appropriately tended to be the best methods for

conquering change the executive’s issues. Kraus (2008) feels worldwide change the

executives must incorporate distinguishing hindrances in worker perspectives and conduct to

make more grounded data and correspondence systems .[ CITATION Wei091 \l 1033 ]
Literature review

The change the executives pointer diagram clarifies the practices for receiving change,

including building up the vision and initiative for the association, knowing the workforce's

character characteristics, understanding the workforce's conduct and perspectives toward the

change procedure, what the effect of the progressions will be on the staff, the nature of the

progressions to be actualized, and acknowledging how the progressions will adjust the

mentalities of representatives and chiefs as long as possible[ CITATION Sir20 \l 1033 ].

Vital administration includes an extensive hierarchical arrangement of corporate, business

and practical systems for characterizing the organization's destinations, vision and crucial a

Balanced Scorecard way to deal with evaluate execution and progress in arriving at its long-

haul objectives. Arieu (2007) feels vital administration is a persistent procedure for assessing

the contenders, business and industry to accomplish destinations and objectives. Vital

administration is upheld by Porter's numerous hypotheses that emphasis on increasing upper

hands to confront matches in serious conditions [ CITATION Son09 \l 1033 ].

Authoritative learning identifies with different models of changing organizations into

learning associations by helping them become versatile. Sheep (1984) feels hierarchical

learning must incorporate the selection of new advancements and developments to contend

with rivals. Constant learning is an essential piece of representative improvement that the HR

Department furnishes with courses, work aptitudes preparing and work understanding.

Learning associations effectively advance and encourage aggregate learning as a piece of the

change the board procedure[ CITATION Bas08 \l 1033 ]

The model clarifies the components of subjective research strategies, which incorporate

delicate frameworks technique (SSM), Delphi study, activity investigate, field tests, center

gatherings, contextual investigations, and meetings. Subjective research additionally


incorporates discussion examination, content investigation, repertory lattice with photograph

arranging, psychological mapping, laddering and basic investigation. It includes

phenomenological portrayal, ethnomethodology, projective methods and basic talk

examination. Subjective research strategies additionally utilize story interviews, grounded

hypothesis, member perception, ethnographic meetings, logbooks and journals,

phenomenography, ethnography and thick depictions.[ CITATION Mal10 \l 1033 ]

This current undertaking's examination procedure will include utilizing both quantitative and

subjective research techniques which will take into consideration information to be

determined into a measurable investigation configuration and afterward assessed in a general

examination to give a precise viewpoint on the example gathering's reactions. There will

likewise be a top to bottom copied half-hour individual meeting led with an Etisalat director

to pick up understanding into their future change the board procedures if possible. All studies

and meetings will be unknown to secure the privacy of the example gathering and members

and every moral rule will be clung to so the examination can be utilized for the future as a

system for improving change the executive’s procedures. The data will be dissected, and the

outcomes determined into rates for in general examination. The optional techniques will

include research of scholastic diaries, course readings, library books and paper articles

identified with methodologies for overseeing change.[ CITATION Mar10 \l 1033 ]

Every moral code will be clung to during this undertaking to secure the honesty of the

exploration proposed. It will comply with all worldwide moral research measures to

accomplish its exploration destinations, including maintaining a strategic distance from

copyright infringement, utilizing reasonable in-content references and references to offer

credit to scholars, and permitting the overview members to be mysterious to secure their

protection and character to guarantee their employments won't be in peril. There ought not be
any significant confinements to social event the information since I have just addressed the

administration and they have consented to permit the study.[ CITATION Pet08 \l 1033 ]

Analysis

first week: start looking into Internet for diaries and library for books

second week: make inquiries for review survey

third week: take notes on articles and books, chip away at how to arrange investigate

information

fourth week: appropriate the overview to workers

fifth week: gather overviews and set up measurable outcomes for examination

sixth week: dissect aftereffects of review and meetings

seventh week: start composing last draft of paper

eighth week: play out all altering and complete last paper

seven change the board standards to heart.

Start with the end in mind.1

Recognizing what authority needs to accomplish—and having an away from of how much

better things will be if the thought about activity is fruitful—is critical to powerful

arrangement and center undertaking interchanges.

Comprehend the establishment's way of life.

It's important that pioneers require some investment to comprehend the establishment's

current culture before leaving on a change activity. Any endeavor that doesn't line up with,

follow up on, or maintain the organization's qualities will probably experience obstruction.
Convey, impart, convey. [ CITATION Hil10 \l 1033 ]

All things considered, a similar data should be conveyed in different manners—through

various vehicles and with significant open doors for multidirectional exchange—to make the

minimum amount of information expected to make the message matter.

Walk a mile in the shoes of those whose jobs will change. The worker experience ought to be

dealt with a similar route as the client experience. Along these lines, it's imperative to see

each progression of the representative's change excursion and how it could influence their

everyday work.

Make win-wins and adjust incentives.2 Find ways for the college, divisions, and people to

profit by the imagined changes. [ CITATION ByR05 \l 1033 ]

Grasp persistent incrementalism to help accomplish radical change.3 Starting in view of an

intense objective and making little strides steadily can construct hierarchical capital.

You won't get what you don't gauge. That is the reason it's basic to guarantee that authority is

adjusted on the undertaking's vision and change the executive’s achievement criteria from the

beginning.

1 A gesture to "Start in light of the end," which is stage two in Stephen R. Brood's book, The

7 Habits of Highly Effective People: Powerful Lessons in Personal Change.

2 This is a change of Covey's "Think Win-Win," the fourth propensity in the 7 Habits of

Highly Effective People."

3 See the Organizational Challenge by John R. Curry and Susan Mehringer, just as further

elaboration by Debra E. Meyerson in "Radical Change, the Quiet Way," which showed up in

the October 2001 issue of Harvard Business Review.


Colleges and schools have been working with Deloitte for over nine decades since we

comprehend the business and culture of advanced education. We apply the profundity and

broadness of our assets and encounters to assist customers with tending to their most

squeezing difficulties

• Change Scout, a hierarchical change the executive’s application that oversees partner

connections, adjust change impacts, plan intercessions, and the sky is the limit from there.

[ CITATION Gri07 \l 1033 ]

• ConnectMe™, an answer that disentangles the working environment experience and

increment HR adequacy by associating workforce, staff and overseers to what makes a

difference most through a customized goal, conveyed where and when they need it.

• CulturePath™, a far-reaching demonstrative arrangement that assists associations with

driving exact and focused on social change

. • EngagePath™, a cloud-based arrangement that utilizes constant bits of knowledge and

apparatuses to assist associations with estimating and change representative commitment.

1. A gesture to "Start in view of the end," which is stage two in Stephen R. Flock's book, The

7 Habits of Highly Effective People: Powerful Lessons in Personal Change.

2. For more data, see The Organizational Challenge: IT and Revolution in Higher Education

by John Curry.

3. This is an adjustment of Covey's "Think Win-Win," the fourth propensity in the 7 Habits of

Highly Effective People."

4. See the Organizational Challenge by John R. Curry and Susan Mehringer, just as further

elaboration by Debra E. Meyerson in "Radical Change, the Quiet Way," which showed up in

the October 2001 issue of Harvard Business Review.


Schools and colleges are confronting large social, segment, innovative, and money related

movements. In 2014, U.S. grade schools became dominant part minority (NCES) and

colleges will before long have their most different classes to-date; 38 percent of the present

undergrad are more than 25 years of age (Lumina Foundation), 74 percent of students favor a

course that consolidates up close and personal and online guidance (EDUCAUSE), and as of

late, state financing for higher trainings has diminished by 21 percent while enlistment

expanded by eight percent (Pew)[ CITATION Pas09 \l 1033 ].

• Moving to courses that mix eye to eye and online cooperation without helping staff

build up the new abilities required or without changing their homerooms.

• Consolidating understudy administration work areas without rearranging the divisions

that staff them.

• Offering increasingly more research bolster administrations without characterizing

how the administrations relate, giving direction concerning how to explore, or situating

personnel on where to begin.

• Changing a space and afterward expecting understudies, personnel, and staff will

inexplicably work contrastingly in them with no guidance or even correspondence.

Five Things You Can Do to Manage Change at Your Institution

So, what would it be advisable for you to do any other way? See how change functions,

consider change an encounter, run an indicative and structure a change program, make the

procedure participatory, and utilize a lean procedure to model and pilot your approach to

progress through disappointment. Understand how change works.


Discussion

In Diffusion of Innovations, Everett Rogers recognized how thoughts spread over the long

run from trailblazers, to early adopters that need to attempt new things, to an early larger part

that look to early adopters for instance, to a late lion's share who'll embrace a thought after a

tipping point, to slow pokes who'll possibly change when they need to. He additionally

recognized key choice criteria: make another thought simple to watch, comprehend, and give

it a shot, while making its similarity and relative focal points clear.

Change is a procedure, not an occasion. Along these lines, you must comprehend individuals'

present encounters and structure future encounters by considering all the touchpoints — the

minutes they connect with data, innovation, spaces, and one another — after some time. This

will empower you to be concrete about what a change will mean for individuals later, how it

will be extraordinary, and how it will be better. The procedure itself ought to likewise be an

encounter. Pamphlets, workshops, field outings, and town corridors are a decent beginning.

[ CITATION Hao08 \l 1033 ]

Conclusion

Rogers' exercises are significant structure standards for any authoritative change program. To

structure the program, outline the various partners and play out a demonstrative that gives

you a feeling of progress availability and a standard you'll quantify future advancement

against. At that point structure a program to address the holes so individuals are educated,

energized, and arranged. Think as far as single direction correspondence, but instead, as far as

collaboration and what unmistakable help you'll give, for example, welcome aides, help-work

areas, and accessible if the need arises exhortation.[ CITATION Lev01 \l 1033 ]

Recommendations

There is a sweet spot between board of trustee’s gatherings that don't appear to go anyplace

and change by fiat with no interview. Locate yours dependent on the change preparation
demonstrative you'll do right off the bat just as considering who your partners are in Rogers'

classes with the goal that you have a blend and early adopters who can be your bosses that

persuade the early and late larger parts. By including individuals in the change, they are

bound to be ready and supporter for it instead of considering it to be something that was done

to them.

As opposed to large, slow, and hazardous, at brightspot we incline toward little, quick, and

focusing on "safe to attempt" rather than great. In this way, start by prototyping the change

with something as basic as a fake up sketch or video so you can get input. At that point, move

into pilot mode as fast as possible. Solidifying administration focuses. Make a spring up for

seven days. Moving to mixed learning? Dispatch a couple of pilot courses. Making dynamic

learning spaces? Discover a stay with a level floor, revamp it, and start there. At that point,

measure your advancement against the pattern you made, change it (or begin once again), and

scale up.

If establishments need understudy achievement, expanded research efficiency, and viable

activities, at that point change the board needs to turn into a center competency. It will take a

superior comprehension of individuals' practices, inspirations, and dynamic procedures. It

will mean understanding that change is something individuals experience after some time, not

as a disconnected occasion. It will take a procedure that individuals have really taken part in

and felt heard. It should scale up effective models and pilot activities as opposed to making

change huge, slow, unsafe and insufficient [ CITATION Car02 \l 1033 ]

Comprehend the change procedure. Comprehend the earnestness and requirement for change.

Bring issues to light why the change needs to happen Create a mutual vision of how the

association will profit by the change; at the end of the day impart the need and include

individuals in building up the change Acquire assets and capabilities to attempt the change;

Communicate the need and include and connect with workers in change and guarantee the
executives duty in supporting the change. Evaluate status of hierarchical structure. Make

unequivocal and manageable move to keep up and drive the change. Assess advance and

commend achievement [ CITATION Sha07 \l 1033 ]

To finish up, the key issue with the speculations and contentions set forward up to this point

is that numerous creators expect and accept that their change model is inventive and will

deliver effective change results whenever applied appropriately. Others contend that the issue

is the unit of examination: a great part of the change explore centers around the hierarchical

(for example large scale or framework arranged) level and less on the people (Neves 2009;

Wanberg and Banas 2000); less despite everything consider the two together (Burnes and

Jackson (2011). Nonetheless, it is presumably sheltered to express that whatever the sort and

nature of hierarchical change completed, arranged, impromptu, transitional, or 119

transformational, there is nobody best model and that change is never a direct or smooth

procedure or one that can be completely unsurprising. A conflict will undoubtedly happen

when individuals and procedures attempt to cooperate to accomplish the hierarchical vision.

Accordingly, change is frequently troubling, disrupting, threatening and now and again

upsetting. Contingent upon the individual, change in the work environment can be

The Master of Science in Innovation and Change Management centers around the procedures

for overseeing present day associations and setting and keeping up the course of progress. It

furnishes students with pro information and aptitudes on the most proficient method to defeat

obstruction during the change procedure, and augment learning and inventive intuition for

envisioning and adapting to the repercussions of progress. This special postgraduate program

on advancement from HBMSU Dubai permits innovative scholars and those intrigued to

increase extra information to build up their capacity to keep organizations serious and

versatile in a continually changing financial and social condition. After fruitful fulfillment of

the Master in Innovation and Change Management from HBMSU, students will be furnished
with ideas and strategies that will assist them with being effective administrators and pioneers

of progress. [ CITATION Gra10 \l 1033 ]

The program gets ready students to create development and overseeing change

methodologies and to make an advancement culture inside their associations. The mind-

boggling issue of overseeing change is tended to utilize contextual analyses adjusted to the

nearby and territorial setting. Students will figure out how to make and keep up a work

environment

what's more, culture that encourages and supports change including the advantages of an

imaginative and creative condition.

Appendices

Administration gives another structure re and strategy for accomplishing an organization’s

objectives and targets or for changing destinations and objectives of an association. " Warren

Bennis (1989) recommended three primary reasons regarding why we need l eiders. To begin

with, the quality of pioneers chooses the degree of all association’s success. Driving change

require stay and managing reason I a second race on. Third, there are pen as\ e national

concerns bolt our schools" (Hoy and: V1iskel. 1 99 1). "Profitable pioneer hip depends head

ill on its lit \\ with the social and organization nil conte. t in \ which it I worked out. an as

time change, what works for pioneers change to. Tran on national initiative for example I a

reasonable purpose of takeoff for better under tending changing authority for evolving times.

Pioneers I’m not paneer of training that seem to sound good to them considering the lobby

they are addressing. Genuinely gainful administration depends not just on participating in

commonly accommodating practices, it likewise relies upon perceiving and reacting to the

extraordinary challenges and highlights introduced by specific kinds of authoritative conte ,ts

and each school additionally has its own one of a kind challenges" ( Leithwood, J antzi and

Stei nbach, 1 999). Abu Dhabi Educational Council started The New school model as a type
of Effective schools Model. Highly experienced and qualified principals are required to hold

and viably perfornl their obligations and responsibilities. Planning future principals and

improving the individuals who are driving school in the midst of progress can't occur except

if we study the issue of New School Model and the adjustment in the job of principals in the

midst of progress that is contacting about every single part of school condition. The ew

School Model accept understudies to be at the focal point of a functioning instructing and

learning condition supPol1ed by schools, families and the community. This methodology

centers around understudies' wellbeing and security, well-being and I individualized learning.

[ CITATION Min06 \l 1033 ]

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