Beruflich Dokumente
Kultur Dokumente
Dr Nikolas Thomopoulos
N.Thomopoulos@surrey.ac.uk
While at University:
(Zu, 2008)
CSR criticism
• Profit maximisation is the primary purpose of business
• Businesses’ main responsibility is to its shareholders
• Formulating and implementing social policy is government’s
responsibility
• Business is not competent because it lacks training on social
issues
• CSR could give too much power to businesses
– to take over communities & impose business values
• No reliable guidance for businesses on CSR matters
– PR Vs. Real issues
– Needed Vs. waste of time
• Divided support in business communities for social involvement
CSR pyramid
Source: Business Horizons: Towards the moral Source: Huniche and Pedersen, 2006
management of organizational stakeholders
Triple Bottom Line: Definition
(Elkington, 1994)
TBL & CSR
Responsible Tourism:
• Minimises negative economic, environmental, and social impacts
• Generates greater economic benefits for local people and enhances
the well-being of host communities, improves working conditions
and access to the industry
• Involves local people in decisions that affect their lives and life
chances
• Is culturally sensitive, engenders respect between tourists and hosts,
and builds local pride and confidence
• Aims for “creating better places to live in and better places to visit”
(Cape Town, 2002:2)
TOURISM ETHICS &
CODES OF CONDUCT
Global Code of Ethics for Tourism
As a fundamental frame of reference for responsible
and sustainable tourism, the Global Code of Ethics for
Tourism (GCET) is a comprehensive set of principles
designed to guide key-players in tourism development.
Addressed to governments, the travel industry,
communities and tourists alike, it aims to help
maximise the sector’s benefits while minimising its
potentially negative impact on the environment,
cultural heritage and societies across the globe
GCET 10 principles
Article 1: Tourism's contribution to mutual understanding and
respect between peoples and societies
Article 2: Tourism as a vehicle for individual and collective fulfilment
Article 3: Tourism, a factor of sustainable development
Article 4: Tourism, a user of the cultural heritage of mankind and
contributor to its enhancement
Article 5: Tourism, a beneficial activity for host countries and
communities
Article 6: Obligations of stakeholders in tourism development
Article 7: Right to tourism
Article 8: Liberty of tourist movements
Article 9: Rights of the workers and entrepreneurs in the tourism
industry
Article 10: Implementation of the principles of the Global Code of
Ethics for Tourism
Ethics of Travel
• Introduction watch
• World Committee on Tourism Ethics (WCTE):
The tasks assigned to the Committee include the
promotion and dissemination of the Code of Ethics, as
well as the evaluation and monitoring of the
implementation of the principles enshrined therein
• Members list
ETHICS & EQUITY
Principles
• Utilitarian
• Egalitarian
• Equal shares
• Rawlsian
• Minimum floor
• Maximum range
• Eco-centric
• Human-centric
Source: Thomopoulos and Grant-Muller (2013)
Established frameworks
Odgaard et al (2005)
Using CBA
CBA is based on utilitarianism & impact monetisation:
1. Identify impacts
2. Establish appropriate indicators
3. Collect relevant quantified data
4. Monetise impacts
5. Convert to contemporary values (NPV)
6. Calculate the Cost-Benefit Ratio (CBR)
CBA strengths
• Comparable outputs
• Widely used internationally
• Single number offered to decision makers
• Focuses on total welfare rather than individual
CBA criticisms
EXAM PREPARATION
Activity