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RUGGEDCOM NMS™

Network Management Software

RUGGEDCOM NMS™ is fully-featured enterprise grade Polling


network management software based on the OpenNMS 
The
„„ polling sub-system is used to monitor all
platform. Specifically for the rugged communications discovered devices
industry, RNMS™ provides a comprehensive platform for Through the use of device polling, SNMP MIB data will be
„„

monitoring, configuring, and maintaining mission-critical captured, stored in a database and presented in reports
IP-based communications networks, such as those found
„„If communications to a device is lost the polling sub-system will
intelligently attempt to re-establish communications
in substation automation and “Smart Grids” for electric
utilities, intelligent transportation systems, and advanced Scalable, Distributed Architecture
control and automation for industrial processes. 
Real-time
„„ monitoring and calculation of availability of services
such as SNMP, SSH, Telnet and HTTP
Provides clear and concise view of services right from the
„„
RUGGEDCOM NMS™ Features
main screen and on each node screen

Product Features: Monitor and Report Interface Statistics


 entralized management and monitoring of network and 
The
„„ NMS pollers can be centrally or remotely deployed
C
„„

networked devices to achieve desired level of network to reduce network traffic


The central data retention and reporting system is able to
„„
availability performance and operational efficiency
Greater network visibility to enable proactive corrective actions
„„ communicate with multiple pollers
„„The Web interface and database can be deployed
and improved capacity utilization
„„Web based UI with graphical network view on different machines
Configurable auto discovery and polling subsystem
Events
„„
„„ Rich set of pre-packaged reports
Tiered
„„ event Notification (Critical, Major, Minor, Warning,
„„ Event handling via polling and SNMP trap support
Indeterminate, Normal, Cleared)
„„ Interfaces for equipment configuration via external applications Notifications based on any event (nodeUp/nodeDown,
„„
such as Web Browser and TELNET
service Up/serviceDown, SNMP traps, thresholds, etc.)
„„ Supports the use of SNMP v1, v2c and v3 (SNMP Security)
can be generated
„„ Automated Network Traffic Monitoring (NetMON) allows „„Display the events currently in the database via the
administrators to monitor traffic at the port level.
web-based User Interface
„„ Notifications can be sent via email.
Web Based User Interface

Customizable
„„ Dashboard per customer requirements Reports

Easy
„„ navigation to events and nodes with issues View
„„ pre-defined graphs of the various data obtained by
View and edit Asset information
„„
the RNMS™ Data Collection features (including Response

Multiple
„„ report selections Times)

Administration
„„ and configuration of many parts of RNMS™ Create ad-hoc graphs on arbitrary collected data values
„„

using a simple web-gui


Automated Network Discovery „„Reports in a graphical format can be generated on the fly

Discovers
„„ all the devices on a network or devices in a selected „„ Historical information will be included in the reports for
range of IP addresses through ICMP pings
comparison and decision making purposes
Once a device is discovered RNMS will start polling the
„„

discovered devices on a configurable time basis Monitor Availability


„„Discovers and displays links; active, down and blocked Quick
„„ detection of network failures at the port and RUGGEDCOM
„„ Uses LLDP information to quickly map network links. device levels ISO 9001
REGISTERED

www.RuggedCom.com RNMS™ 1
RUGGEDCOM NMS™
Network Management Software

Monitor and Report Interface Statistics


SNMP

„„ MIB information gathered for all interfaces is available for review gather performance metrics without the need to
instrument a custom SNMP gatherer

Baselining and Thresholding


Configurable

„„ network baselining and monitoring

Graphical Mapping
Produces

„„ a graphical view of the discovered devices
Automatic

„„ status of all managed devices shown
rill down capability by clicking on desired devices icon to get more detailed information
D
„„

Remote Location SNMP Agent

SNMP Agent
HTTP Switch
Web Server

Switch
SNMP Agent

Polling Database SNMP Agent


Engine
T-1 Link
Router
Switch

Central SNMP Agent


Office

Router

The NMS Server consists of three parts:


SNMP Agent SNMP Agent
Web Server for remote access
„„

„„Polling engine for the SNMP operations


„„ Database to hold and store all polled
Switch Switch
data and other relevant information

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RUGGEDCOM NMS™
Network Management Software

Remote Site RTU

Switch

Workstation Accessing RuggedNMS™ Server Router Switch IED


RuggedNMS™ via Web Browser
T-1 Link
Central
Office WiMAX
Base station
WorkStation

Switch Router

Switch T-1 Link


Remote Site RTU

WiMAX
Switch Base station

Router Switch
Workstation Accessing IED
RuggedNMS™ via Web Browser

Switch

WorkStation

Workstation Accessing
RuggedNMS™ via Web Browser


Server based application, user access via web browser
„„ .Workstations that have access to the network via a
„„

Located at a central location, RNMS™ scans the entire


„„ web browser can monitor the status of the network
network looking for IP enabled devices for management remote from the server, even at the remote sites being
Uses Linux for stability and functionality support
„„ managed
RNMS™ also provides fireware and configuration
„„ .Notification can be sent to pagers, blackberry phones,
„„

management for RuggedCom's RuggedMAX line of offsite PCs, etc. for notification of issues to allow for
wireless base stations immediate response

www.RuggedCom.com RNMS™ 3
RUGGEDCOM NMS™
Network Management Software

RUGGEDCOM NMSTM Features


RUGGEDCOM NMS™ focuses upon 4 major functionality

F C A P
Fault Management
Configuration Management
Accounting Management
Performance Management

RNMS™ provides Fault management to detect, log and RNMS™ provides Accounting management
notify users of network problems. to ensure that computing and network resources are used fairly
Constant
„„ monitoring of system status and usage levels by all groups or individuals who access them. This information
„„Detect problems such as outages or issues reported via traps, can be used to minimize network problems since resources are

„„
SNMP, error/syslogs (Active and passive monitoring). NMS
Isolate the problems by using the tools to determine location,
divided based on capacities.

symptoms and events that lead up to the problem „„ Who is accessing the NMS system and at what level
AGENT Logging of access entries with time stamps
Aid in the resolution of the problem.
MIB
„„
„„
„„ Send notifications to Network Operations staff to alert thatMANAGER
them
to the problem immediately via email and pager. RNMS™ is used to measure and report on various
„„ Node, interface, service failures aspects of network Performance
„„ Notification of threshold conditions which may lead to a failure „„ Performance and availability statistics are constantly monitored
„„
SNMP
Gather security information via SNMP, Traps and Syslogs
to report potential or real security violations „„
and updated
Reports are given MIB AGENT management for
for performance
historical reference
„„ Performance Optimization Workstation
„„ PMIB AGENT
erformance data is gathered and reported for proactive
RNMS™ provides Configuration AGENT management management of load balancing and bandwidth management.
MIB Router
used to monitor network configuration information so MIB that theAGENT„„Baseline levels are established based on analysis of data
effects on network operation of various versions of hardware and gathered and used for the establishment of thresholds
software elements can be tracked and managed.
Hub „„ .When thresholds are exceeded, it is indicative of a problem
Switch that requires attention. Alerts are send to network management
„„ Version of operating system, firmware, etc. personnel
Device
„„ inventory
Detailed
„„ interface information (e.g. type, speed, etc)
Model numbers
„„
„„Access directly to a device via Telnet and HTTP
„„ ROS® versions and RuggedSwitch® configurations may be
archived in RNMS™
„„ RuggedSwitch® upgrades and configurations can be centrally
managed.

www.RuggedCom.com RNMS™ 4
RUGGEDCOM NMS™
Network Management Software

Graphical Network View


RUGGEDCOM NMS provides a highly configurable graphical interface that can
provide accurate mappings of the installed network components and IP manageable
devices. Even redundant connections between Ethernet switches
are shown for a total view of the network. Shown below.

Network Map Displays All Managed Devices with Redundent Connections

Support for RuggedMAX Base Stations and CPE

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RUGGEDCOM NMS™
Network Management Software

RUGGEDCOM NMS™ Screen Shots


Main Dashboard
Main Dashboard screen shows the availability of all the nodes under
management by RUGGEDCOM NMS™.

Administration Configuration Screen


Main configuration screen contains access to all the initial configuration screens
to select and or create users, reports, maps, and charts and reports. Configuration
of polling, accessibility and assets is also done through this screen by the
RUGGEDCOM NMS™ administrators.

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RUGGEDCOM NMS™
Network Management Software

RUGGEDCOM NMS™ Screen Shots

Managed Node Information Screen


Node main screen shows the node status, including services availability,
which is tabulated on a real-time basis.

Node Link Status Screen


Shows the connectivity status of all ports on a managed switch, including statistics.

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RUGGEDCOM NMS™
Network Management Software

RUGGEDCOM NMS™ Screen Shots

Reports for a Managed Node


Sample of reports for node services availability
Shows accessibility and performance of connections

Monitoring of Traps and Events


Tiered trap and alarm levels provide information regarding severity of an
issue. Fields are also exportable to Microsoft Excel.

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RUGGEDCOM NMS™
Network Management Software

SNMP Overview
NMS
AGENT
MIB MANAGER

SNMP MIB AGENT

Workstation
MIB AGENT
MIB AGENT Router
MIB AGENT
Hub
Switch

The RUGGEDCOM NMS™ Server queries the SNMP capable SNMP Server
devices through polling, gathers the responses to the requested The
„„ central component of a Network management system.
information, and places the information in a usable, easy to view The
zz Server acts as the polling agent for gathering
and utilize format. SNMP supports alarms and events, which information from SNMP capable devices
are proactively sent by the SNMP agents on monitored SNMP Receives traps and alarms from SNMP devices
zz
devices to alert the network management server of issues or
zzMaintains historical and statistical information
events that have occurred or are occurring.
regarding network performance
zz Provides a graphical map of the network components
SNMP - Simple Network Management Protocol and end devices
The
„„ primary standard way for management stations to access,
gather and configure IP capable devices Ping - Packet Inter-Network Groper
Forms part of the internet protocol suite as defined by the
„„ Used
„„ to establish the presence of a device with an IP address
Internet Engineering Task Force (IETF). SNMP is used in Used
„„ as a hello or keep-alive packet for devices that
network management systems to monitor network-attached do not support SNMP but are kept track of by a Network
devices for conditions that warrant administrative attention. Management station
It consists of a set of standards for network management,
including an Application Layer protocol, a database schema, RMON - Remote Monitoring (RFC 2819)
and a set of data objects. A
„„ mechanism that uses MIBs to provide utilization and
SNMP exposes management data in the form of variables
„„ threshold information and can keep historical information
on the managed systems, which describe the system regarding network performance
configuration. These variables can then be queried
(and sometimes set) by managing applications. RMON is comprised of 9 groups of functionality.
Ethernet switches and most SNMP Ethernet end devices
MIB- Management Information Base support 4 groups; 1,2,3 and 9:
Individual

„„ points of data that are described with SNMP that Statistics:

„„  ontains statistics measured by the probe for
C
hold data particular to a piece of information each monitored interface on this device.
zzFor example: number of unicast packets in/out, status of History: Records periodic statistical samples from a network

„„

power supplies, enable/disable IGMP, initiate an RSTP and stores them for later retrieval.
status change Alarm: Periodically takes statistical samples from variables

„„

zz Are classified as public (defined by the SNMP standard) or in the probe and compares them with previously
private (identify functions or features that are unique to the configured thresholds. If the monitored variable
device or vendor) crosses a threshold, an event is generated.
Event: Controls the generation and notification of events

„„

SNMP Agent from this device.


Code
„„ that is resident within the Ethernet switch or SNMP
capable end device containing all the programmed MIBs
and collects the MIB information and holds it for the Network
Management to poll

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RUGGEDCOM NMS™
Network Management Software

Professional Services
RuggedCom’s professional services team is available  erformance Management: customizing of various
P
„„
to help install and configure RUGGEDCOM NMS. By aspects of network performance at the level required
utilizing the services of RuggedCom’s team of expert by each customer.
network engineers, a no hassle “Turn-Key” NMS installation,
specifically tuned to the network it is being deployed, can be  ccounting Management: usage of network
A
„„
obtained. resources, reports.
Professional services activities fall under these
broad categories: 
Fault
„„ Management: definition of what constitutes an
alarm, severity definition, customizing event logging
 raining: extensive NMS and networking concept
T
„„ and notifications (eg. e-mail), corrective actions when
training at RuggedCom or on-site. faults are encountered.

Installation: server specification and supply, LINUX


„„ Contact RuggedCom’s Professional Services team or your
operating system install and setup, RNMS installation. regional sales manager to obtain more information and to receive
a custom quote for the desired services and training required.
 onfiguration Management: Setup of network
C
„„

management, parameter configuration, setting


thresholds, network mapping customization,
topology changes, user setup

RUGGEDCOM NMS Installation Requirements


RUGGEDCOM NMS must be installed on a workstation that has one of the following operating systems installed:

Microsoft
„„ Windows 7 (64 bit), English
Microsoft
„„ Windows Server 2008 R2, English
Debian Linux (Squeeze)
„„

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RUGGEDCOM NMS™
Network Management Software

Order Codes
Software:
RUGGEDCOM NMS-SW – _____ - _____
Size DVD

Size: Network Size Notes:


128
„„ – Supports up to 128 nodes A node is any device with an IP address
256 – Supports up to 256 nodes
„„ Software includes 1 year of support

„„1024 – Supports up to 1024 nodes A 20 node demo is available for Windows 7, Windows 2008 server
If the order code has XXX for the DVD field, the software will be provided via download.
„„ MAX – Supports over 1024 nodes

Extended support:
RUGGEDCOM NMS-SUP – _____
Size

Size: Professional Services


128
„„ – For networks up to 128 nodes Contact RuggedCom’s Professional Services team or
256 – For networks up to 256 nodes
„„ your regional sales manager to obtain more information
„„1024 – For networks up to 1024 nodes and to receive a custom quote for the desired services
„„ MAX – For networks over 1024 nodes and training required.

Notes:
1 year of support is included in the software order
­­­Support quantity ordered specifies number of years of extended support after year 1.

Siemens Canada Limited


300 Applewood Crescent, Unit 1,
Concord, Ontario, Canada  L4K 5C7

Tel:  +1 (905) 856-5288  Fax:  +1 (905) 856-1995


Toll Free:  1 (888) 264-0006

Technical Support Center


Toll Free (USA & Canada):  1 (866) 922-7975
International:  +1 (905) 856-5288
E-mail:  Support@RuggedCom.com
© 2013 Siemens Canada Limited

Ethernet is a trademark of the Xerox Corporation.


Patent Pending
For additional information on our products and services,
All specifications in this document are subject to change without notice. please visit our web site at: www.RuggedCom.com
Rev 1p — 10/18/13

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