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College of Business & Accountacy Score

Quiz #1 - OM101 Exequiel C. Cruspero Jr., MBA, CPA

Test I. TRUE or FALSE: Indicate whether the sentence or statement is true or false. NO ERASURES ALLOWED.

__________ 1. Management is the art of getting things done through people in organizations.
TRUE
__________ 2. One function of management in the twenty-first century is producing.
FALSE
__________ 3. Choosing goals is part of the formal planning process.
TRUE
__________ 4. Only senior managers engage in formal planning.
FALSE
__________ 5. Lower-level managers use planning to develop overall strategies for an organization.
FALSE
__________ 6. Managers at all levels in an organization spend a lot of time strategizing.
TRUE
__________ 7. Strategizing involves constantly thinking through strategic alternatives.
TRUE
__________ 8. An incentive is a factor that motivates individuals to pursue a particular course of action.
TRUE
__________ 9. Strategizing involves thinking about how changes in the external environment impact the
organization.
TRUE
__________ 10. Managers are only found at the very top levels of an organization.
FALSE
__________ 11. Frontline managers are responsible for the overall performance of an organization.
FALSE
__________ 12. Frontline managers manage employees who are themselves not managers.
TRUE
__________ 13. To be a successful manager people must be able to get things done through other people.
TRUE
__________ 14. Only people with a management degree can pursue a career in management.
FALSE
__________ 15. The most demanding issues that managers encounter in their first year on the job are "people
challenges."
TRUE
__________ 16. Managers need to establish trust and credibility with their subordinates, peers, and bosses before
they
can influence them.
TRUE
__________ 17. Jeremy is an outstanding accountant. He was recently promoted to manage five other accountants,
even though he has some trouble communicating with people. Because of his outstanding talent in
accounting, Jeremy will likely succeed as an accounting manager.
FALSE
__________ 18. Mintzberg's three management roles include interpersonal roles, decisional roles, and informational
roles.
TRUE
__________ 19. Interpersonal roles are roles that involve interacting with other people inside and outside the
organization.
TRUE
__________ 20. Informational management roles are concerned with collecting, processing, and disseminating
information.
TRUE
__________ 21. Entrepreneurial management behavior can only occur in small firms.
FALSE
__________ 22. Whereas interpersonal roles deal with people and informational roles deal with action, decisional

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roles deal with knowledge.
FALSE
__________ 23. Conceptual skills are the foundation for strategizing and organizing.
TRUE
__________ 24. Technical skills allow people to strategize.
FALSE
__________ 25. The demand for technical skills diminishes as a manager is promoted up the management hierarchy.
TRUE
__________ 26. Human skills go beyond interacting effectively with others and include the manager's self-awareness
and self-management.
TRUE
__________ 27. It's not important as a manager to lead by example, since in any case employees must do what the
manager says.
FALSE
__________ 28. Human skills are more important than technical and conceptual skills when it comes to distinguishing
between successful and mediocre managers.
TRUE
__________ 29. Ed Dunlap, the chief operating officer of Wild Oats Markets, relies on technical skills such as in-store
operations and merchandising to do his job.
TRUE
__________ 30. Microsoft found that great software programmers make great managers primarily due to their
outstanding human skills.
FALSE

Test II. ENUMERATION.

1-5 Five functions of management

6-10 5 M’s of management

Test III. ESSAY.

1. Describe Mintzberg's three categories of managerial roles.

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2. Describe the managerial skills that are required of great managers.

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