Task 1: Prepare an Organisational Development Plan

Organizational Development Plan

Background
A company Bounce fitness wants to expand their business. During the
expansion of the organization, the firm left center as an independent unit. To
increase the interest of customer satisfaction, the organization has decided
the different ways to operate. 

Analyze strategic plans to determine organizational development needs

and objectives:
Strategic planning is a process of describing its way, approach and making
results on assigning its resources to chase this strategy. While setting
objectives, planners consider that how the organisation should develop
through:
1. Improving facilities in the organisation so employees can work easily.
2. Increase the variety of services and products and increase their value
(Leoisaac.com, 2017).

Strengths
 It has theability to create
a variety of unique
products.
 It provides the high-level
customer service.
Opportunity
 It arises when their
aredifferent roles for new
services and products
and that can be offered at
an a different place. It
creates an opportunity for
the company.
 The use of technology
also provided
opportunities for the
company to expand their
sales.
Weakness
 There will be a lack of
resources which prevents
from generating
economic value.
 If an organisation is
having high labor cost
than a competitor who
can have related
productivity from a lower
labour cost. t brings
weakness to the
organisation.
Threats
 Threats may arise
fromnew services and
products from other
companies that aim to
take away a concern’s
economic gain.
 Threats also arise from
the regulation of
government and buyer
groups (Reference for
Business, 2017).
 
Consult with relevant groups and individuals to profile the
organisation's culture and readiness for organizational development
Organisation culture is a structure of opinions and morals which directs how
people act in the organisation. Readiness means organisations to see a
condition and bring out a deliberate order of schedules. This readiness is a
multi-level idea. The group and individuals shared determination and beliefs to
implement the change. This change can be varied as a function that how
many organisational members value the change and how they appraise the
different factors for implementation. It includes factors such as availability of
resources, task demands etc. When organisation readiness is high the
members can initiate change easily which leads to the greater persistence
and there will be cooperative behavior between the organisation and its
members.
Determine who will appropriately take key roles in the organizational
development process and confirm their commitment?

  Roles Responsibility

Internal  CEO To conduct the meeting with the

Stakeholder Board of directors.
s  

Manager To coordinate the activities of the

employees and organisation.
 

Trainer To give the training to employees

and modify their skill and abilities.
 

External Customer To maintain the transparency in

Stakeholder the organisation.
s  

Suppliers and All materials are distributed and

Partners there will no imbalance between
the demand and supply.
 
 

Collect and analyze data on areas of the business experiencing

problems or that need realignment:

Sources Information needed

Archived, filed and Records are reviewed timely. Review

historical background the past year reports and obtains the
data information.

Continuous improvement Comply with the policies which are

and quality assurance monitored and take the customer
data feedback.
Data available internally To analyse the tools such as SWOT,
or externally which describes the strengths,
weakness, opportunities and threats?

Data shared and Review the earlier sites and do the

retrieved in various surveys according to the need for
formats such as organisation.
electronically or manually

Financial and contractual With the help of reports and data, we

data can analyse the financial data, the
balance sheet was also reviewed.

Organisational Analyse the old data of organisation

performance data and review the targets which were
achieved by the organisation.

Marketing and customer- To know the competitors of

related data organisation and at which position the
organisation will stand.

Determine and agree on objectives and strategies for organizational

development:
There are various objectives and strategies which help in the development of
the organisation. Strategies are:
1. Develop an agenda for leadership and activities for leadership.
2. Develop an organisational coaching strategy, which helps to know the need
for coaching and different practices at different levels.
Objectives:
a. To create a better environment in which employees can work with their
ability and skills.
b. To provide a better solution to the problem to the employees in the
organisation(Punjaisri, K., & Wilson, A. (2017).
Change management techniques required to achieve the workplace
culture, outcomes and build them into the organization development
plan:Change management techniques for bounce fitness state as below:
1. Job redesign:
The main aim of job reforming is to place the correct person in the right job. It
includes the shifting, remodeling and restructuring the job-related content and
to upsurge the diversity of functions to stimulate the workers. By performing
this, we can increase the employees and organisations efficiency. It also
increases the quality of work-life.
2. Consultative process:
It is important to process in the organisation to achieve the target of
thecompany. There is a need to expand the business which requires the
enhanced quality products and customised services and difficult solution.
Organizations try to address with their clients and professional to create and
implement the solutions (Wilsonlearning, 2017).
3. Sensitive training:
Training plays a major role in the organisations. Without training employee
can’t perform better. Training is offered by the organisations as a method for
followers of the public to learn how to enhance and escalate the difference in
other people. The main goal of training is concerned with the growth on an
individual level.
4. Work re-organisation:
It means to reorganise the work in a different way. The organisation can adopt
reorganisation for various purposes such as to improve the efficiency in the
organisation and to reduce the cost and dealing with the different corporate
affairs such as amalgamations and mergers change all these factors, the
organisation has to reorganize the work system. It will lead to achieving the
goal of the organisation.
Identify and implement consultative processes to maximise participation
in the organisation development process
The consultative processis essential in the organisation. Without consultation,
organisation can’t achieve its goal.so it is necessary to consult every possible
detail with the employee and stakeholders and clients to know their ideas and
beliefs that will help to achieve the goal of theorganisation. They also provide
the solutions to problems.
Undertake team development and training activities to develop
collaborative approaches to the problem solving and development:

Approaches Description

Computer-based Training plays a significant role in the expansion

training of the organisation. There must be computer
based training which was provided to the
employees in an organisation. So that they can
easily understand each and every activity with
the help of internet.

Group work There must be teamwork in the organisation.

With the help of a teamwork, we can easily know
the ideas of other employees that can help in the
organisation to establish a goal.

One-on-one In this types of session’s opportunities are

sessions provided to the employees to share their
problem, ideas and job progression to managers.
The role of the manager is to listen and draw the
issues of employees. This helps to attain the goal
easily.

Informal It is that approach in which conversation can be

coaching done between the manager and employee. It
takes place every day so that ideas can flow
which helps in the organisation.

Mentoring A mentor is a guide who can help them to

develop the solutions. Mentoring is to care and
boost people to accomplish their wisdom in order
to maximize the probable and progress their skill.
 If the mentor is available in the organisation, it
can help the employees to achieve the target of
the organisation.

Sensitivity Training must be provided to the workers, so that

training they can work in an effective and efficient
manner. With the help of training, workers will not
do any mistake and they can perform their task in
an easy manner.

Facilitate groups to articulate problems and to propose means for

resolving the problems:
There are many problems in the organization that can be arises such as:
1. Lack of communication: It is a major problem in the organization. Poor
communication leads to confusion and misunderstanding. It can arise when
the manager informs the message to the employee and said that you have to
inform this to other employee and employee fails to do so.
So to remove this barrier, there must be a better communication system in the
organization which describes there must be proper hierarchy system which
will be easy to employees.
2. Ineffective policies: It also creates a problem in the organization. If there
are ineffective policies the employees can’t perform according to the target.
So, there is need to change the policies and employees must adopt those
changes, which helps to maintain the standards of the organization (Chron,
2017).
Undertake surveys to identify any loss of support for organisation
development program and activities:
The activities which were taken for the development program is
communication. For this, we can do a survey in different fields and areas and
make contacts with different people to know their ideas and their taste. If we
want to develop a new variety of product in the organization, we have to make
a survey to know the taste and preferences of people, their requirement for
the product. With all these, there will be an increase in the demand for sale
and profit also increase. The main aim of the organization is to maximize the
profit.
Achieve the set of activities and interventions in the organisation
development plan and maintain, evaluate, and modify them as
arequirement:
There are various activities which were performed in the organisation such as
planning. Without planning, it can’t develop.It provides the list of activities
which were to be performed by employees. To modify the planning we have to
make changes in the plan and implement them in aneffective manner.
Other activities are training, with the help of training employees can perform in
abetter way. To modify it, we have to divide different sections according to
their background. If anemployee is from legal background then training must
be provided according to her interest and need (Know how non-profit, 2017).
Ensure senior management enforces organisation development
program by on-going messages of support and appropriate resource
allocation
The organisationmakesa plan and that must be achieved by the employees.
so they have to ensure that all plans are to be achieved by employees and
they can implement that plan according to the needs of theorganisation.
Evaluate organisation development plans in terms of costs and
benefits:The cost and benefit analysis is in bellow:

Cost Benefit

 To lower the production  It helps to make the

cost. change faster and easier.
 Lower the manual  It improves the quality of
marketing cost. work which will provide
  better decisions.

   It empowers the
employees and leaders to
  attain the goal.
 

Communication Plan
For the education and communication plan, we have to
1. Develop communication/education plans
2. Achieve anticipated work atmosphere
3. The desired method to unruly-solving
4. Desired approach helps in growing activities.
Develop communication/education plans
To develop the plan there are following steps:
1. Conduct a research:communication review: To conduct this review we
have to find what type of communication is designed and how the activity is
effective.
2. Outline objectives:In this organisation has to define overall objectives.
With the help of objectives, the employee can work in teamwork. It also
improves the delivery of a product.
3. Describe goals:Goals must be described to each and every employee of
an organisation, so that they can perform in an effective manner.
4. Recognize tools:Organisation has to decide what tools can be used such
as report, posters and websites.
5. Create a timetable:Timetable must be there which outlines the each and
every activity about its time period.
6. Appraise the result:After the completion of all steps, we have to evaluate
the conclusions.
Achieve communication objectives:
a. It helps to impart knowledge between the employees and managers.
b. It must be specific which describes that what is to be done and how is to be
done.
c. It must be realistic it can be achieved through the availability of resources
and time management.
The desired approach to problem-solving
There are various steps in the problem solving which includes:
1. Outline the problem: In this, we define the problem, what the problem is
and how it arises in the organisation (Chron2017).
2. Generate alternative solutions:If a problem can be found then we can find
the alternative for that in an easy manner.
3. Evaluate and select an alternative:Alternatives can be provided by different
employees, so to select the best one we can evaluate it positive and negative
impact towards the organisation.
4. Implement and follow up on the solution: If alternatives are achieved and
evaluated then we have to implement it in the organisation. This will leads to
the goal in an organisation.
A problem-solving guide
Always listen to others Leader and managers must
listen to the problems.
Observe
Problems must be observed
Think that it is correct or not.
Act It must be thinking of each and
every member.
Self-assess A problemmust be tackled
positively.
A problemmust be genuine or
not.
 
 
Desired approach to developmental activities
A. Define the scope of all requirements
There are different developmental activities in an organisation, which helps to
build the organisation. Providing  activities to employees increase the ability
and skills and help to expand the knowledge. These activities balance the
interests and needs of the objectives and goals of an organisation.
B. Using the defined requirements detail the various development
activities required
There are various activities such as :
a. Cross training: It is the training in additional activity connected to the recent
work. It helps to learn novelassistances and risethe flexibility in employee.
b. Mentoring: It can be formal and informal. Formal is based on specific goals
and process to achieve that goal. In Informal mentor provides the support.
c. Position enhancement: It involves the modifying an employee’s
responsibilities to meet the objective.
d. Self-developmental learning: Participants are focused to self-wisdom that t
can use their private time to improve the knowledge and skill.
C. What is the desired approach needed to address those examples or
others?
There are different approaches in an organisation.With the performing
activities, there must be planning strategy for changewhich means a strategy
has to frame to bring the change in employees so they work according to the
target.There must be motivation for change which motivates the employees of
an organisation.
 D. Education communication
Education communication is the training and moral exercise of enabling
wisdom and refining show by making, consuming and dealing suitable
scientific processes.

Maintain regular team meetings and individual feedback in accordance

with the communication plan

Stakeholder Key Communication Due date

Messages Channel

Employees A message Proper 15 December

should be communication 2017.
conveyed channel must be
properly. provided such
as e-mail.
Messages.

Senior It providing E-mail., 16 December

Management directions meetings. 2017.
using soft
skills

Members There must Announcements. 17 December

be active 2017.
listening.

 
 

Criteria S NYC

Did the Learner accurately analyse strategic plans to determine S  

organizational development needs and objectives?

Did the Learner consult with relevant groups and individuals to profile the S  
organisation's culture and readiness for organizational development?

Did the Learner determine who will appropriately take key roles in the S  
organizational development process and confirm their commitment?

Did the Learner collect and analyse data on areas of the business S  
experiencing problems or that need realignment?

Did the Learner determine and agree on objectives and strategies for S  
organizational development?

Did the Learner consider change management techniques required to S  

achieve the workplace culture, outcomes and build them into the
organization development plan?

Did the Learner develop communication/education plans to achieve S  

communication objectives in relation to the desired work environment
and desired approach to problem-solving and developmental activities?

Did the Learner identify and implement consultative processes to S  

maximise participation in the organisation development process?

Did the Learner undertake team development and training activities to S  

develop collaborative approaches to the problem solving and
development?

Did the Learner facilitate groups to articulate problems and to propose S  

means for resolving the problems?

Did the Learner identify and implement consultative processes to S  

maximise participation in the organisation development process?

Did the Learner undertake team development and training activities to S  

develop collaborative approaches to problem-solving and development?

Did the Learner facilitate groups to articulate problems and to propose S  

means for resolving the problems?

Did the Learner undertake surveys to identify any loss of support for S  
organisation development program and activities?

Did the Learner maintain regular team meetings and individual feedback S  
in accordance with communication plan?

Did the Learner achieve the set-out activities and interventions in the S  
organisation development plan and maintain, evaluate, and modify them
as the requirement?

Did the Learner ensure senior management enforces organisation S  

development program by on-going messages of support and appropriate
resource allocation?

Did the Learner evaluate organisation development plans in terms of S  

costs and benefits including opportunity costs?

Task 2: Conduct a Brain Storm Session

The Brainstorming session must last 20 minutes.
Note: Your assessor will complete the following table as they observe you
conducting the brainstorming session, therefore ensure you meet each
requirement in the table and utilise it as a guide when preparing for your
session.
Lead a 20-minute brainstorming session addressing each of the
requirements in the assessment task
Background:
Bounce Fitness is an organisation; with introduce the variety of products to
satisfy the need of customers. In this, the task they also conduct the
brainstorm activity, which helps to generate new solution s with the help of
other team members.
Techniques and rules used for role play: cc
1. Make a group of people which helps to exchange the problem,
challenge and opportunity. V
2. Review the ideas and then provide a discussion how to improve
and implement ideas.
General Rules for Brainstorming attendees:
1. Ideas must be brief, which describes lengthy ideas may bring
trouble to the organisation.
2. Absorb the ideas of others, if any employee gives the better idea
than that idea must also be taken.
3. Never criticize the ideas, while giving idea we have to evaluate
it, it should never criticise immediately (envatotuts, 2016).
General Rules for the facilitator in the Brainstorming session:
1. It set the stage; it helps to know what should be achieved. It also helps to
support why this method is used.
2. Capture anything, for the success of business the employees can express
their ideas easily.
3. There should be the mixture of different people, as if there are the variety of
people we can get different ideas, it provides the chance to think (Inc, 2017).
The facilitator has the following responsibilities:
1. It helps to flow the ideas from participants in the sessions.
2. It helps to enforce the rules which were used at the time of activities.
The best facilitators for brainstorming sessions are:
1. It must be encouraging; they must be encouraged towards their goal.
2. They should be energetic, which means they must have the high level of
energy so that they can perform the activities in an efficient manner.
3. They must support the ideas, during the activity each and everyone is to be
supported (Tricider,2014).
We arrange a brainstorming session with 6 other students regarding the
idea for a benefit for this change. We use the flipchart to record the ideas.
Provide a list of all ideas generated and preference priority for
each
There are different ideas which include:
1. Analytic Brainstorming:It helps to draw idea generating skill which has
already built.
2. Quiet Brainstorming:In this type of brainstorming members are unwilling
to speak and express ideas.
3. Role plays Brainstorming:In this, type of brainstorming, the roles are
defines and challenges are faced.
4. Brainstorming with support:In this type, support is provided and different
techniques are also provided.
Did the candidate: S NYC

Ensure the meeting room must be comfortable and prepared before the S  
participants arrive?

Nominate a recorder to write the ideas on a flip chart, data projector, or S  

whiteboard as they are called out?

Define the problem concisely and clearly. Describe any criteria that must S  
be met. Explain that the purpose is to generate as many ideas as
possible?

Allow time for people to develop their own ideas at the commencement of S  
the session?

Request that individuals call out their ideas and ensure that all get equal S  
time and opportunity?

Encourage everyone to build on the ideas of others or use them as a base S  

to build new ideas?

Ensure enthusiastic and uncritical attitudes were fostered among the S  

group. Work hard to get everyone to think of ideas and share – especially
the quiet ones?

Ensure that no one critics or evaluate the ideas of anyone or themselves S  

during the session because it will close down the creativity?

Encourage people to have fun. Look for crazy of the good ideas, madly S  
impractical, and totally practical?

Ensure not to let the session get bogged down on one idea for too long? S  

Task 3: Address the Team as their Leader / Manager

Conduct a 5-minute meeting to the class as their Team Leader/Manager
addressing each of the requirements of the task
 
Background:
Bounce Fitness wants to expand the business, and to increase the sales by
introducing the diverse range of products and services.To increase the
satisfaction of customers it develops the plan.In this task, a leader can detail
each and every activity to the employees.
Develop an Organizational Development Plan
Date 20 December 2017.

Time 5:00 P.m.

Please Brings/ Read all the plans and policies of the
Read company and bring the documents which
are required.

Teleconference It helps to link the people between

Details different locations by electronics. So
details must be given to the organisation,
how and what time they meet.

Skype Id With the help of Skype, we can

communicate face to face. That id also
must give to the leaders.
 

Attendees Attendees are the participants, who

involve in the development plan. The
detail of participants must be provided to
the leaders (Learning, 2017).

Purpose The main purpose of organisation

development is to achieve the objectives
and goals.

Venue  

 Item Time Agenda Items Presenter

s

1 11:00 Strategies are to be Luis Philips

A.M discussed.

2 1:00 P.M Goals are to defined. Adam Steve

3 3:00 P.M Initiatives are to be John Miller

discussed.

Agenda Item 1:Strategies are to be discussed.

Time: 11:00 A.m. Presenter:Student Name

Luis Philips

Discussions:
In this what are the strategies taken by the organisation that is
to be discussed in detail.

Conclusion:Goal is important in the organisation, but without

knowing and implementing the strategy the organisation cant
achieves the goal.
 Action Items: Responsible Person:n/a
More thinkings skills. Deadline:25 December 2017

Agenda Item 2:Goals are to be determined.

Time: 1:00 P.m. Presenter:Student Name

Adam Steve

Discussions:To achieve the goal is the main target of the

organisation.so goal must be determined by the presenter of an
organisation. 

Conclusion:Goal can be achieved when there is an availability

of resources and there are better relations between the
organisation and employees.

Action Items: Responsible Person:Student

Name
Proper planning, utilization of
resources properly. Deadline:26 December 2017

Agenda Item 3:

Time: Presenter:Student Name

Discussions:In this, an initiative is described what plans are

too achieved and what challenges are there.

Conclusion: With the help of initiative, it helps the company to

understand the thinking and other ways of thinking.

Action Items: Responsible Person:Student

Name
Planning
Luis Phillips
Communication.
Adam Smith
 
John Miller

Deadline:27 December 2017

          
Did the candidate: S NYC

Align team members around organizational strategy and values? S  

Build unity in a time of change? S  

Clearly, explain the details of the organisation's development initiative S  

plan?

Answer questions from team members appropriately? S  

Demonstrate persuasiveness and influence? S  

Encourage buy-in of the organizational development initiative plan? S  

Listen carefully and answer questions accurately? S  

References
 Contribute toorganisationdevelopment - BSBMGT615,2015,
Precision Group, Australia
 www.google.com
 www.wikipedia.org
 www.sydneymetrocollege.edu.au
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meetings.html[Accessed on: 15 December 2017].
 Know how non-profit(2017).Five steps to successful change.
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