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Kultur Dokumente
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CEA
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Contents
Foreword 4
Solvency II 10
Climate change 13
Competing products 16
Reinsurance 18
IFRS 4 Phase II 26
Compulsory liability 32
Social dialogue 34
The CEA
Events 36
Publications 38
Reorganisation 40
Presidential Council 41
Committee chairpersons 48
Staff 50
CEA Annual Report 2007–2008
Foreword
The last year has been a turbulent and challenging one for the world’s markets. Nevertheless,
the 27 countries of the European Union achieved GDP growth of 2.9% in 2007, slightly higher
than the 2.2% growth in the US, which has been particularly hard hit by the liquidity crunch
triggered by the problems in the US sub-prime mortgage sector.
European economies have been boosted by growth in internal demand, offset by exports
affected by the strength of the euro against the dollar. Despite the efforts of the central
banks to reduce the impact of the credit crisis, the financial turmoil inevitably affected the
economy in 2007 and continues to do so in 2008, and it looks set to persist into 2009.
The financial sector has borne the lion’s share of the costs of the crisis but, of the various
financial institutions affected, the banks have been hardest hit with first analyses suggesting
that insurance companies will avoid the worst (see p9).
Europe’s insurers, as well as their primary role of providing protection to the continent’s citizens,
also make an impressive contribution to the economy. Our estimates suggest that the total
amount invested by insurers was a staggering €7 283bn in 2007.
The EU’s large (re)insurance groups continue to lead the world in terms of financial strength
and size, while its small and medium-sized insurers remain the mainstay of the industry. The
European insurance market is highly competitive, which largely explains the very small increase
in its total premium income in 2007; from €1 086bn in 2006 to €1 110bn (see p6).
These are challenging times for all financial sectors, not least the insurance market. Amid the
economic challenges, financial services, and within them insurance, also remain a key focus
of the European Commission in its drive to create a better regulated, more integrated single
market. As a result, there are many EC initiatives that require monitoring by and input from
the CEA.
The EC’s Solvency II draft Framework Directive (see p10) has been the key focus of CEA activity
over the last 12 months. We have been working to ensure that Solvency II is a workable risk-
based supervisory system. It is essential that Solvency II is a prudential regime that is suitable for
all EU insurers, irrespective of size, and to that end the CEA’s objective has been to ensure that
the principle of proportionality is appropriately applied in the Directive and that the supervision
of insurance groups accurately reflects their economic reality and allows the efficient allocation
of capital within their organisations.
CEA Annual Report 2007–2008
Of course, the CEA has been, and continues to be, active on a wide range of other issues. Our
members are conscious of the pivotal role they play in addressing issues such as climate change
and demographic change. Experience in risk-mapping, raising risk awareness and incentivising
behavioural change, for example, have put (re)insurers at the forefront of activities to mitigate
and adapt to climate change (see p13).
The EC’s efforts to improve competitiveness in European markets have brought into question
the insurance Block Exemption Regulation. The CEA has been working to demonstrate the
positive effect of this exemption on the competitiveness of the insurance sector. Meanwhile,
the CEA has been monitoring and contributing to many other initiatives. The EC’s review of
VAT on insurance and financial services (see p30) is just one example.
As well as turbulence in the financial markets, the last year has also been a turbulent one at
the CEA, albeit in a positive rather than a negative way. On page 40 you can read about the
transformation of our secretariat. The CEA is now better able to promote the views of the
insurance industry efficiently and effectively to European and international institutions and the
wider public. We look forward to continuing to represent Europe’s (re)insurers, large and small,
listed and mutual, on the wide range of EU issues that concern them.
Against a background of relatively good in the 15 old EU member states and a growth
economic growth, affected nevertheless by rate of over 20% in the 12 new member
the financial turmoil of the second half of the states. Figures for those central and eastern
year, the insurance sector in Europe recorded European countries, which still have a relatively
only a very slight increase in total premium small share of the total life market (around
income in 2007 of 0.1% in real terms. This is 2.5%), were boosted by economic growth,
the lowest growth rate since the significant strong savings growth and the development
drop recorded in 2001 and it is mainly due of occupational schemes.
to strong competition between insurers and
The decrease recorded in western Europe
between the different financial sectors.
seems to demonstrate that the market
Total premium income amounted to €1 110bn has reached a certain level of maturity (life
against €1 086bn a year earlier, while total premium income per inhabitant was close
insurance industry investments increased by to €1 200 in 2007, against €680 in 1998).
2.2% to €7 283bn. It may also reflect the decrease in the saving
growth rate in several countries. However,
Life growth in the east
in the context of an ageing population and
Total life premiums grew by 0.1% (in real uncertainty regarding future pension levels,
terms) to reach €688bn, against €674bn in life insurance has potential for growth in
2006. This small increase is made up of two several countries. In addition, the disparities
different developments; a decrease of 0.4% in the penetration rate (premium/GDP) and in
the ratio of population to premium income
European insurance premiums and growth — 2006-07
Premium income (€bn) Growth rate (%)
2006 2007 Nominal Real
Life 673.9 688.3 2.1 0.1
Non-life 412.1 421.8 2.4 0.2
Motor 127.7 129.1 1.1 -1.1
Health and accident 121.8 126.0 3.4 1.4
Property 79.8 81.4 2.0 -0.2
General liability 33.3 33.5 0.6 -1.4
Legal expenses 6.5 6.9 6.2 3.3
Note:
All 2007 figures in this article are Marine, aviation, transport 16.3 16.6 1.8 -0.6
provisional data and are subject
to change. Growth rates are Other non-life 26.6 28.4 6.8 4.3
always inflation adjusted. The
complete data for 2006 and basic
data for 2007 will be available
on the CEA website in July 2008. Total 1 086 1 110 2.2 0.1
CEA Annual Report 2007–2008
demonstrate that further increases can be between insurers. As in life business, this
expected in several countries. low growth rate concerns almost exclusively
western markets, where nine countries
Little change in non-life
recorded negative growth, while eastern
The non-life insurance market grew by markets showed growth of almost 7%.
0.2% to €422bn, against growth of 6.2%
Tough motor competition
in 2006 that was due to the privatisation of
health insurance in the Netherlands. 2007’s With a 31% share of all non-life premiums,
low growth reflects the strong competition motor insurance is the largest non-life business
between insurers and confirms the soft market and is particularly competitive, with more than
already observed in 2006. The insurance 1 000 companies competing to sell contracts
cycle, with hard market conditions and rate for around 300 million vehicles in Europe (see
rises followed by soft market conditions and p23). Total premium income fell 1.1% (in real
rate reductions, is mainly seen by economists terms) in 2007 to €129bn, compared with
as an indicator of the strong competition €128bn in 2006. This is the second consecutive
<-5%
-5% - 0%
0% - 5%
5% - 10%
>10%
CZECH REP.
SWITZERLAND
TURKEY
GREECE
CYPRUS
CEA Annual Report 2007–2008
12%
1 000
10%
800 8%
6%
600
4%
400 2%
0%
200
-2%
0 -4%
1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
year of decline in total European premiums and Change in property & general liability
it reflects insurers’ efforts to maintain and even
Property insurance recorded premium income
increase value to customers. In previous years,
of €81bn, against €79.8bn in 2006, which
the decrease or the low growth in premiums
represents nominal growth of 2% but a
has been made possible by the reduction in
real decrease of 0.2%. This decrease is the
claims expenditure. Since 2006 this reduction
first in seven years and reflects the strong
has been less marked and increases pressure
competition in both the household and
on insurers to be even more cost efficient in
business insurance markets. It contrasts with
order to offer further premium reductions.
the increase in building prices, although the
These reductions have been accompanied
latter has slowed down in recent years.
by a broadening of the insurance on offer to
include, for example, pay-as-you-drive and General liability insurance, which is sold to
special rates for good drivers and for those both firms and households, also recorded a
driving only a few kilometres. real decrease of 1.4% against an increase
of 1.4% in 2006. As for other non-life
Variations in health & accident
business lines, this drop relates to the strong
With premium income of €126bn in 2007, health competition between insurers. However,
and accident insurance is the second largest non- general liability is characterised by its long-
life business line. Total premiums grew 1.4% tail nature, which allows insurers to benefit
over 2006, concealing variations from falling from higher investment income than short-
premiums in several Nordic countries to growth tail non-life markets.
above 10% in many eastern countries. This
Investment slowdown
market is mainly driven by the Netherlands and
Germany, which together represent about 57% The total amount invested by insurers in the
of the total due to the complete privatisation of economy, estimated at market value, reached
Note: health insurance in the former in 2006 and its approximately €7 283bn in 2007, against
All 2007 figures in this article are
provisional data and are subject to partial privatisation in the latter. In most other €6 994bn in 2006. This represents real growth
change. Growth rates are always inflation
adjusted. The complete data for 2006 markets, health insurance intervenes mainly as of 2.2% (4.8% in 2006). This slowdown in
and basic data for 2007 will be available
on the CEA website in July 2008. a complement to social security. investment growth is mainly due to the lack
CEA Annual Report 2007–2008
of growth in life business, which has also been match their investments with their liabilities,
affected since 2006 by a rise in the benefits insurers invest mainly in products with a financial
paid. Life investments, which represent more profile and risk consistent with the financial
than 80% of the total, grew by 2.4%, while characteristics of their liabilities. This leaves very
non-life investments increased by 1.4%. little room for speculative investments. Also,
the financial crisis of 2001-02 seriously affected
Financial turmoil
insurers, who revised their investment strategy
Turmoil in the world’s financial markets has also at the time by improving their risk assessment. It
slowed the growth in investments. However, is also worth stressing that investment revenue
insurers’ results and the first studies currently is only part of an insurer’s revenue and so they
available show that the European insurance often prefer to invest conservatively.
industry has not been seriously affected by the
However, insurers are affected by the financial
financial crisis and that the losses incurred by
crisis in several ways. Firstly, the decrease in
insurance companies are manageable.
the value of assets recorded on most financial
According to a study led by the International markets has reduced the value of insurers’
Monetary Fund, the total share of the investments and may for a while decrease the
worldwide insurance industry in the cost of the solvency margin of insurers. Secondly, some
financial crisis should be around 12%, with the insurers such as monoline insurers specialised
vast majority of the costs shouldered by banks, in credit risk cover and directors & officers and
pension funds, hedge funds and other investors. errors & omissions insurers may be directly
Moreover, this cost will vary by region and first affected by the problems stemming from the
estimates suggest that the European insurance US sub-prime mortgage market. Finally, as
industry will avoid the worst impact. insurers are often part of a larger financial
group, insurance companies may suffer
There are various reasons for this. The need damage to their reputations or be required
for insurers to cover euro liabilities with euro to provide liquidity to other branches in the
investments has stopped them investing group.
significantly in US assets. More generally, to
European insurers’ investments — 1995–2007
Life Non-life Growth (inflation-adjusted)
8000 16%
€bn
7000 14%
12%
6000
10%
5000
8%
4000
6%
3000
4%
2000
2%
1000 0%
0 -2%
1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
CEA Annual Report 2007–2008
10
Solvency II
A risk-based economic framework for insurance supervision
The CEA aims to ensure that Solvency II can meet its stated objectives
of enhancing policyholder protection, increasing the competitiveness of EU
(re)insurers and ensuring the efficient allocation of capital.
The EC launched its proposal for a Framework text is currently being discussed in the Council
Directive on Solvency II, the new solvency and the Parliament as part of the Level 1
system for (re)insurers, on 10 July 2007. The negotiations in the EU decision-making
process.
Sub-prime crisis
The CEA welcomed the publication of the
The liquidity crisis that originated in Framework Directive. Indeed, the new
the US sub-prime mortgage sector has Solvency II articles are in general well written,
drawn a lot of attention to the Solvency comprehensive and aligned with an economic
II proposal. European policymakers and approach to solvency assessment, which
the press rushed to find out how the the industry strongly supports. The industry
ensuing liquidity and credit crisis could appreciates the high quality of the work
affect insurance undertakings and where done to date and the constructive dialogue
these risks are tackled by the Solvency II it has had with the EC and the Committee
standard approach or internal models. of European Insurance and Occupational
Pensions Supervisors (Ceiops).
The current liquidity crunch is having a
severe impact on the banking sector, but The Framework Directive incorporates a
seems to have left insurance relatively range of features, which the industry has
unscathed. This is because insurance long strongly advocated. These include:
companies have relatively long-dated
and stable liability cash flows and invest • use of a risk-based economic approach,
more heavily in assets with large, well which ensures that the true underlying
established, deep and liquid markets, exposures of risks and risk mitigation
such as listed equities, government schemes can be correctly reflected,
bonds, etc. Insurance companies tend to thereby eliminating regulatory arbitrage
be a source of liquidity as they need to opportunities that can distort and weaken
invest the premiums they receive from the protection available to policyholders;
policyholders. • a market-consistent approach for valuing
assets and provisions;
In contrast, banks typically have short- • recognition of diversification benefits;
dated and easily withdrawn liabilities • allowance for the risk absorption available
(deposits) backed by a significant on certain liabilities, eg profit-sharing
proportion of relatively illiquid assets business and deferred tax provisions;
(mortgages). They are therefore much • transparency: unlike other solvency
more vulnerable to liquidity risk. regimes, Solvency II does not confuse
CEA Annual Report 2007–2008
11
prudence and capital requirements by principles and move in the same direction
incorporating implicit margins in the in adverse circumstances. A ”compact” (or
technical provisions’ liabilities; “percentage of the SCR”) approach for the
• allowing companies to develop more MCR is the only way to allow the consistent
sophisticated models to determine their application of the ladder of supervisory
capital requirements (so-called internal intervention measures. This was clearly
and partial models), subject to approval demonstrated by the second and third
by supervisors; quantitative impact studies, QIS2 and QIS3.
• significantly increasing the level of
Group supervision
harmonisation across the EU, which will
reduce overlaps in supervision, increase The CEA rapidly realised the need to set
competition and product innovation; up a network of industry experts whose
and, main task would be to clarify the industry’s
• moving towards a more appropriate interpretation of the Commission’s proposal
way of supervising groups and an on group supervision. This work culminated
integrated EU market that recognises in the release of two CEA publications: “FAQs
the economic reality of groups. The on Group Supervision & Group Support
CEA strongly supports the concept of Regime” and “How the Group Support
a group supervisor who has primary Regime works in practice (Case Studies)”.
responsibility for key aspects of group
Solvency II and
supervision, in close cooperation with all
Occupational Pension Funds
the other supervisors involved. This will
allow a more streamlined and effective While stressing the need to keep to
supervision of groups, which is both the Solvency II timetable for insurance
welcome and appropriate. companies, the CEA fully supports plans
to further examine how to apply solvency
Outstanding issues
requirements to occupational pension funds.
Nevertheless, the insurance industry believes Life insurers and occupational pension funds
certain areas need further work. One of are both pension providers and are as such
these is the calculation of the proposal’s two in competition across the EU.
capital requirements, the minimum capital
Life insurance policyholders will benefit
requirement (MCR) and the solvency capital
from the high levels of protection to be
requirement (SCR). Policymakers have not
delivered by Solvency II and comparable
yet made up their minds whether the SCR
protection should also be provided to
(a target level sufficient to cover all 1-in-200
customers of pension funds where these
year events) and the MCR (which will trigger
present the same risk. Ultimately, it is in
immediate supervisory intervention) should
the interest of the market to see consistent
be calculated consistently.
supervisory systems for all providers of
The MCR should be expressed as a percentage pension solutions to help avoid regulatory
of the SCR in order to ensure that the two arbitrage and achieve equivalent levels of
targets are based on the same risk-oriented consumer protection.
CEA Annual Report 2007–2008
12
Medium-sized companies
ensure that the calibration of the model is
Small companies appropriate for all insurers.
13
Climate change
Promoting mitigation, adaptation and innovation
The need for early, collective and coordinated action on climate
change has not only been stressed by several politicians, insurers and other
stakeholders but also by Mother Nature herself.
14
European Emission Trading System (ETS), Agricultural Policy, its Animal Health Strategy
an instrument which drives investments and its Communication on Water Scarcity
towards clean technology, aims to strike a and Drought, for compliance with climate
balance between ambitious climate targets change objectives.
and economic concerns.
The insurance contribution
... and adaptation
The insurance industry has been
The EC adopted a Green Paper in 2007 compensating for an increasing proportion
that explicitly raises the issue of the role of of economic losses from weather-related
insurance markets and launched the public disasters, up from 17% in 1980 to 28% in
debate at a conference in July, at which 2006 in Europe, according to Munich Re.
the CEA participated. A White Paper is
However, the insurability of these risks is
scheduled for November 2008 to present
threatened by the expected increase in the
the EC’s policy recommendations.
scale and frequency of natural catastrophes,
The EC has also started to reflect on Europe’s combined with an increase in the number
capacity to respond to disasters and on the of people, property and economic activities
need for a more comprehensive approach to at risk. The insurance sector’s help in
disaster prevention. The increasing number enhancing the insurability of climatic risks
of requests recorded by the European and facilitating mitigation is detailed in the
Solidarity Fund has relaunched the debate CEA’s 2007 report “Reducing the Social and
on the negative effects of unconditional Economic Impact of Climate Change and
compensation mechanisms and the need to Natural Catastrophes — Insurance Solutions
incentivise Member States to take action. and Public-Private Partnerships”.
The EC also scrutinises its other policy The (re)insurance industry will maintain its key
initiatives, such as its revision of the Common role in investigating and tackling the effects of
30 150
€ bn
25
20 100
15
10 50
0 0
1980
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2006
15
climate change, incentivising prevention and be required for the assessment, management
risk management and developing appropriate and transfer of risks.
insurance solutions. Its strong expertise in risk
assessment and risk modelling contributes
to a better assessment of climate change’s Case studies: Insurance initiatives
impacts and sound decision-making. The
In September 2007, the
industry has also been actively contributing
Association of British
to the work of the Intergovernmental Panel
Insurers launched
on Climate Change (IPCC).
ClimateWise, a global initiative open
In some EU Member States, the (re)insurance to signatories worldwide to encourage
industry has already developed flood-risk customers to change their climate-damaging
mapping and zoning tools, sometimes habits and to influence governments and
together with public authorities, and the CEA major organisations in matters of policy. The
has been cooperating on similar initiatives 39 signatories from the insurance industry
at European level, contributing for example are committed to taking action on climate
to the drafting of the EXCIMAP (European change and to reporting publicly on their
exchange circle on flood mapping) handbook own performance and their contribution to
describing good practices for flood mapping increased risk assessment and awareness.
in Europe. The (re)insurance industry also
In 2007, Swiss Re launched its Climate
has extensive experience of raising risk
Adaptation Development Programme
awareness and incentivising individuals and
(CADP), designed to develop a financial risk
businesses to behave appropriately through
transfer market for the effects of adverse
communication campaigns and pricing
weather in emerging countries. In its first
and underwriting policies. New insurance
phase, it aims to provide financial protection
products supporting mitigating actions have
against drought conditions for up to
already been launched — from specific
400 000 people in Africa.
insurances for hybrid vehicles to insurance
for new energy plants or insurance coverage Munich Re initiated the Munich Climate
for the risks related to clean development Insurance Initiative (MCII) in response to the
mechanism (CDM) projects. growing realisation that insurance solutions
can play a role in adaptation to climate
The (re)insurance industry has also developed
change. It provides a forum for insurers,
alternative risk transfer (ART) mechanisms, such
climate change and adaptation experts,
as weather derivatives or catastrophe bonds,
non-governmental organisations and
to transfer risk to institutional investors and
policy researchers, with the aim of finding
increase the financial capacity of the market.
insurance-related solutions. It contributes
Last but not least, insurers are reducing energy
to the identification and promotion of loss
consumption and adapting their purchasing
reduction measures and to the development
policies to make their own activities more
and running of pilot projects, with a special
climate-proof. Nevertheless, due to the scale of
focus on developing countries.
the challenge, public-private partnerships will
CEA Annual Report 2007–2008
16
Competing products
Retail investment products and consumer protection
Only equivalent products should be regulated equally, so the
issue of a level playing field can only be determined after the examination
of all elements of regulation and products.
Ongoing innovation in the design of retail be determined after examining all elements
investment products has led to greater of regulation and products. A variety of
product diversity and increased choice for product-specific EU regulations already exists
investors. According to the EC’s Internal for life insurance (eg Life Assurance Directive,
Market and Services Commissioner, Charlie Insurance Mediation Directive). Given the
McCreevy, “a wide range of investment different national regulatory frameworks,
products are now available to help retail a horizontal approach would give rise
investors take responsibility for their long- to enormous difficulties and the specific
term financial futures”. However, depending
on the legal form the product takes, the EU Apples and pears
legislative framework imposes different levels
Unit-linked life insurance products differ
of product and fee disclosure requirements,
from UCITS (undertakings for collective
and different selling rules.
investment in transferable securities)
Call for evidence funds, so trying to compare them is like
comparing apples and pears. The EC set
The EC made a call for evidence in October
this out in a White Paper on enhancing the
2007 on the need for a coherent approach
single market framework for investment
to product transparency and distribution
funds. Life insurance includes, as its name
requirements for “substitute” retail
clearly suggests, an element of “life cover”
investment products. The term “substitute”
that provides benefits to a designated
products refers, according to the EC, to the
beneficiary if an uncertain event related
trend, from the consumer’s point of view, for
to the life of the insured occurs. Mere
retail investment products offered by banks,
investment products do not.
insurers and fund managers to become
less differentiated. The EC aims to examine Life insurance companies must hold
whether the fragmented regulatory landscape sufficient solvency margins based on
creates unacceptably large variations in prudent mathematical provisions and hold
disclosure and in conduct-of-business rules, own funds to ensure that any benefits will
resulting in significant risk to investors, and be paid. Life insurance products, according
whether there is a need for further action in to a large EC survey, offer security and
this area. certainty to the customer. Therefore
unit-linked life insurance products serve
In general, the CEA believes that there should
different consumer needs to other retail
be a level playing field for equivalent financial
financial products.
products, but that a level playing field can only
CEA Annual Report 2007–2008
17
18
Reinsurance
Regulatory review in the US
Reinsurance is a global business and US regulatory
reform that will put foreign reinsurers on a equal footing with US reinsurers
is much needed and long overdue.
The debate about the regulatory framework Review Department, which would assess the
for reinsurance and collateral requirements regulation of non-US jurisdictions to determine
for credit-for-reinsurance in the US has been whether they are entitled to enter into mutual
going on for 20 years in Washington and recognition arrangements. A company from an
seven years at the National Association approved jurisdiction would then be certified
of Insurance Commissioners (NAIC) (see to access the US market through a “port of
timetable on p19). The issue is frequently on entry” state. The NAIC unanimously adopted
the agenda in the EC’s dialogue with the US, this framework proposal in December 2007,
particularly now the EU is considering how albeit with numerous issues still to be resolved
to treat non-EU regimes under its proposed as the task force draws up a draft model law.
Solvency II regulatory regime. During NAIC
Federal and state
meetings in 2008, the EC, together with the
UK and German regulators, has corrected As well as campaigning for change to the
misinformation that US reinsurers would existing collateral regime, the CEA and the
face barriers to trade in Europe under the European insurance industry have frequently
current and proposed (Solvency II) regimes. expressed support for federal as well as state
regulation of (re)insurance in the US. Despite
The NAIC agreed to start reforms of the US
the efforts of the NAIC to foster greater
credit-for-reinsurance regime in December
uniformity through the development of
2006. Its reinsurance task force revised an
model laws and other coordination efforts,
original proposal for a Reinsurance Evaluation
(re)insurers still operate under different
Office in September 2007. The revised proposal
laws, licensing requirements and regulatory
would establish a Reinsurance Supervision
examinations in each state.
19
credit for reinsurance ceded to federally- with a US licence. In April 2008 the US
licensed reinsurers, but does not provide any Treasury recommended the establishment
relief to cross-border reinsurers operating of the OFC.
20
The EC has engaged in a wide-ranging review offer products in other countries through a
of the operations of the European Union as a permanent branch or subsidiary.
single market. This has focused in particular
Building on these findings and on other studies
on retail financial services, where a lack of
launched in 2006, the EC has identified areas
cross-border activity has been identified, due
in which to improve the competitiveness and
to existing barriers.
Customer satisfaction
In its review, the EC has taken into account
contributions to the consultation launched A survey carried out by Ipsos for the EC
by the Green Paper on Retail Financial in May 2007, based on 29 000 interviews
Services in May 2007. The CEA submitted its of consumers in the then 25 EU Member
contributions together with a series of policy States, found:
recommendations aimed at removing the • Insurance services were the second
remaining regulatory obstacles to further best rated product out of 11 (electricity
retail insurance market integration. & gas supply, water distribution, fixed/
The CEA highlighted the diversity of national mobile phone, urban/extra-urban and
regulations (eg taxation, liability or social security air transport, postal services, retail
legislation and legal systems concerning natural banking).
catastrophes) which hinders the development of • A very high level of customer loyalty
cross-border business in the insurance sector. to insurers (87%). Consumers tended
to stay with their insurer and had no
On retail insurance, the CEA however also intention of changing in the short term.
drew attention to the fact that consumers still This is particularly interesting given that
predominantly prefer to buy their insurance 77% of EU consumers believed that it
policies locally (see box right). “Natural” was easy to change insurer.
barriers, to cross-border activity, such as the • Consumers believed that there was
need for “after-sales services” facilitated enough competition in the insurance
by proximity between the consumer and field (88%).
the insurer, as well as language barriers, • Only a limited percentage (37%)
frequently explain this preference. In addition, thought it possible to purchase services
expert knowledge of risk exposures (smoking from an insurer outside their country.
habits, driver habits, climate, etc) is necessary • Consumers were not ready to do so,
in order to design appropriate insurance since a huge majority (83%) preferred
products. These practical considerations national insurers.
might contribute to the fact that insurers
CEA Annual Report 2007–2008
21
22
Services of general interest are services that are essential for the daily life of citizens and
enterprises. They range from energy, telecommunications, transport, broadcasting and
postal services, to education, water supply, waste management and health and social
services.
The CEA wrote to the EC in November 2007 to express its concern that (supplementary)
funded systems in the areas of occupational and private pensions, health and accident
insurance and unemployment insurance could be exempt from the competition rules set
out by the EU.
In these market segments of private insurance, competition already delivers choice and
affordability for consumers. Moreover, these activities are subject to a comprehensive
regulatory and prudential framework as stipulated in the EU insurance acquis.
The aim of the acquis is to build the internal market by providing a regulatory regime
applicable to all insurance providers. Exemptions for social services of general interest
would go against the principle of fair competition.
CEA Annual Report 2007–2008
23
With the enlargement of the EU and the How are premiums calculated?
Schengen area, Europe’s border-free zone, the
Insurers base motor premiums on a detailed
mobility of individuals in the EU has grown
analysis of their own statistics from previous
steadily. More and more professionals move
business years and estimated future
abroad when their own national market does
developments. Two of the main factors are
not offer them attractive job opportunities.
the likelihood of a claim being submitted to
One of their first administrative hurdles in the the MTPL insurer (claims frequency) and the
new country of residence is the registration estimated average cost per claim (claims costs).
of their vehicle and the change of motor
Claims frequency
third party liability insurance (MTPL). When
choosing a new MTPL policy, they soon The likelihood of being involved in an accident
discover that there are price differences and a claim being submitted to the MTPL The statistical
between EU Member States. insurer largely depends on: report by the CEA,
“The European Motor
Insurance Market”,
• Traffic conditions published in December
A policyholder, who drives an hour to work 2007, is available to
download free on
Case study: Italy — road safety every day in an urban area is more likely to the CEA website,
www.cea.eu
have an accident than a policyholder who lives
A high number of accidents occur among in the countryside and uses his car only once
young drivers aged 14 to 25 years. a week at the weekend for a short distance.
Newly licensed young drivers are involved • Driving habits
in 40% of all accidents. The likelihood of having an accident also
“Ania Campus & Patentino online” is: largely depends on driving behaviour in each
country. Drink driving, speeding, not stopping
• organised by the Fondazione per la at a red light and not wearing a seatbelt are
Sicurezza Stradale, created by Ania, still the traffic offences that lead to high rates
the Italian insurance association of road fatalities.
• focuses on young drivers on “two
wheelers” • Road safety
• offers safe-driving tests on two wheels Since the road fatality rate among young
and an e-learning platform drivers is almost two to three times higher
• has a steadily growing number of than among average drivers, the EC asked
participants all Member States, which have committed
themselves to reducing the number of road
CEA Annual Report 2007–2008
24
fatalities by 50% by 2010, to focus their road correlation between claims frequency was
safety measures on young drivers. found in the northern region of Liguria. Since
the number of fraudulent claims has a direct
Young drivers are characterised by their lack
impact on claims frequency and on claims
of road experience, their higher inclination
costs, the insurance industry is determined to
to take risks and their attraction to high-
fight insurance fraud.
powered vehicles. They also usually carry
more passengers in their cars than other age Claims costs
groups. As a consequence, the number of
Claims costs mainly consist of repair costs, the
injured persons is relatively higher.
cost of spare parts, costs for personal injury
The insurance industry, together with other and legal costs.
road safety organisations, has therefore
widened the scope of its road safety measures
• Repair costs & spare parts
While the price of spare parts has remained
to target young drivers.
relatively moderate, repair costs have
• Fraud grown by an average of 3.5% over the last
Insurance fraud exists in all Member States. 10 years across the EU and vary significantly
The percentage of fraudulent claims varies between Member States.
not only from state to state, but from region
to region.
• Bodily injuries & legal costs
The amount of compensation paid for bodily
The Italian Insurance Association (Ania) has injuries generally depends on national law
found a significant correlation between claims and the national jurisdiction regarding the
frequency and the percentage of fraudulent different injuries.
claims. The southern region of Campagnia, for
In addition, living standards and medical costs
example, shows the highest claims frequency
in the relevant Member State have a decisive
at 11.64% and also the highest percentage
influence on the damages awarded.
of fraudulent claims at 8.39%. The same
25
26
IFRS 4 Phase II
New accounting standards for Europe
Last year there was tremendous momentum in the European insurance
industry to comment on what IFRS should be for insurance and on its links with
Solvency II. We need to maintain this momentum.
Since 2005, all European listed companies questions. For the first, the IASB has
have been required to prepare their tentatively preferred a legalistic approach to
consolidated financial statements under separate the cash flows to be included or
International Financial Reporting Standards excluded. For example, future premiums such
(IFRS). Those standards are developed by the as renewal premiums or recurring premiums
International Accounting Standards Board are only taken into account if they meet the
(IASB). concept of guaranteed insurability. Broadly,
this means taking into account future
However, there is currently no proper IFRS for
premiums only if the policyholder has an
valuing insurance contracts in the financial
economic interest in paying them, regardless
statements of insurance companies. Indeed,
of whether it is beneficial or not for the
the current standard introduced in 2004,
insurers. Another example is the discretionary
IFRS 4, is only an interim standard to enable
bonuses that insurance companies often pay
European insurers to be IFRS-compliant
to policyholders. At this stage, those bonuses
for their consolidated accounts. Though
would only be recognised as insurance
considered a necessary first step, IFRS 4 has
provisions if they are legally enforceable.
not been deemed an acceptable long-term
solution. The second block aims to take into account
the time value of money for both life and
Three building blocks
non-life reserves. The discount rate should
In May 2007, the IASB issued a first proposal be an observable market-risk-free rate and
of a final standard, the Insurance Contract should not be linked to the return on assets
Discussion Paper. This standard, IFRS 4 held by the insurer.
Phase II, aims to introduce significant changes Finally, the third block is the risk and service
in the fundamental valuation of liabilities margins. The IASB proposes to calculate the
in insurance contracts. The single model risk margin as being the margin that a third
proposed for both life and non-life products party would require to assume the insurance
is based on three building blocks: the liability from the initial insurer (current
prospective approach of future cash in- and exit value). The discussion paper considers
outflows generated by a contract (the “best alternative approaches, such as calibrating
estimate”); the discounting of cash flows for the reserve on the premium charged, but
the time value of money; and a margin for tentatively concludes that the current exit
risk and uncertainties. value would provide more useful information
for users of financial statements. As for the
Each building block raises concerns or service margin, though the concept is unclear
CEA Annual Report 2007–2008
27
it is understood to be the margin that a third out the initial views of European insurers.
party would require to provide services other The IASB is expected to issue its second (and
than the insurance risk cover (ie investment final) consultation document, an exposure
management for certain life contracts). draft, in late 2009 at the earliest, giving
the insurance industry another opportunity
The choice of the current exit value raises
to voice its views and in the meantime
several questions:
actively to contribute to the design of the
• Is the objective of transfer value relevant draft, in particular the notion of transfer
in a world where few transfers occur? and settlement value. However, the IASB is
• Does the current exit value prevent insurers currently reviewing its timetable in the light
from using their own assumptions when of its work with the US standards setter,
the Financial Accounting Standards Board
determining cash flows (the first building
(FASB). It is unclear at this stage whether
block)?
the insurance project will advance as
• Should the insurance liabilities include any
announced.
benefit from portfolio diversification?
Finally, IFRS 4 Phase II is currently being
These questions are still to be considered by
developed on a similar timetable to the new
the IASB and key stakeholders. However, for
regulatory regime for European insurers,
insurers it is clear that for certain non-financial
Solvency II. Solvency II and IFRS 4 Phase II
assumptions (ie expenses) where there is no
are both based on an economic valuation of
observable market it is less arbitrary and more
insurance liabilities, so it makes sense for the
relevant to use their own assumptions when
two to converge as much as possible and any
calculating insurance liabilities. Insurers also
potential divergence needs to be carefully
believe that diversification across portfolios
explained. The CEA’s positions in its IFRS 4
should be allowed for when measuring
Phase II comment letter were developed in
insurance liabilities. The calibration of the risk
light of its positions on Solvency II.
margin is extremely important for insurers as
it has a direct impact on the pace at which
profits are reported (eg the question of profit Other IASB projects
at inception).
Many of the issues raised by IFRS 4 Phase II
On many key topics (unbundling, future could have an impact on other industries.
premiums, participating contracts, etc) the The possibility of taking customers’ future
insurance industry is unified worldwide. behaviour (ie renewals) into account when
However, on other important topics such
valuing contracts is one example.
as the single measurement model or which
discount rate to use, US insurers have views There are also currently other significant
that are not in line with the approach areas of work at the IASB that interact
supported by European insurers. with the insurance project. In particular,
the IASB is developing discussion papers
Uncertain future?
on revenue recognition, the presentation
In November 2007, the CEA and the CFO of financial statements and fair-value
Forum issued a joint comment letter in measurement.
response to the discussion paper, setting
CEA Annual Report 2007–2008
28
29
a critical reappraisal of the said practices”. In The EC’s final decision on the future of the BER
mid-February 2008, the CEA highlighted to will be based in particular on the outcome of
the EC the highly competitive environment for a consultation document published in April
subscription placement and stressed that the 2008. The CEA is taking part in the consultation
premium alignment strategy, while clearly not process, which ends in July 2008.
obligatory, may present for all parties, including
The CEA believes that the full benefits of the
the customer, the most advantageous way to
BER for market integration and ultimately
place risks in certain circumstances.
consumers should be given sufficient
In parallel, the CEA joined the initiative of the weight.
European Federation of Insurance Intermediaries
On several occasions the CEA has
(Bipar) to develop a series of high level principles
demonstrated that the BER has proven
for placement of a risk with multiple insurers (see
beneficial to competition. It leads to the
box left).
opening of markets to new players and small
BER benefits and medium-sized insurance undertakings,
thus enhancing the variety of products
In its final report, the EC recognised the need
available to consumers.
for the forms of cooperation (joint calculation,
standard policy conditions, pools and security The BER also facilitates insurability of risks
devices) covered by the BER, but called into and provides the legal certainty necessary for
question the need to renew it beyond its 2010 market efficiency and stability. Were the BER
deadline. The EC considers that operators have to be abolished, some insurers might abandon
enough experience to assess whether their positive business cooperation for fear that it
behaviour conforms with antitrust legislation is afterwards challenged by the competition
without the benefit of the BER. authorities.
The Block Exemption Regulation for the insurance sector covers agreements between
insurance companies that are exempt from EU competition law.
The BER allows, for example, the collection and dissemination of market claims data. This
enables both large and small insurers to set more competitive premium levels because their
calculations are based on a wider and more representative sample of data than they would
be able to collect themselves and it also makes it easier fo insurers to enter new markets, thus
increasing competition.
The BER makes it possible for insurers to jointly establish and distribute standard policy
conditions. In the case of industrial property insurance, for example, standard policy
conditions are normally drafted to provide average protection. Contracting parties then
take these conditions as a starting point and the outcome is usually a contract accurately
tailored to the client’s needs. The BER also enables the co-insurance of large risks, for which
adequate capacity might otherwise be unavailable.
30.
30
31
The future: what will change with the “’insurance and reinsurance’ means a
VAT — Insurance and Financial Services commitment whereby a person is obliged,
Review? in return for a payment, to provide another
person, in the event of materialisation of
The VAT — Insurance and Financial Services
a risk, with an indemnity or a benefit as
Review consists of:
determined by the commitment”.
• an amendment to the existing VAT Directive *Council Directive 2006/112/EC of 28 November
to increase legal certainty both for the 2006 on the common system of value added tax
The review also provides insurance and Nevertheless, interpretation of the review’s
financial operators with two instruments proposals is not straightforward. Europe’s
for reducing the negative impact of non- insurers still have concerns over the
deductible VAT: the option to tax their interpretation of the VAT Directive and VAT
services if they wish; and an industry-specific Regulation. The CEA has therefore already
exemption from VAT on groups’ cost-sharing made public in a position paper its belief that
arrangements, including those that are cross- some of the proposed wording still needs to
border, to enable institutions to pool their be debated and clarified, so that the legal
operations and share costs between group certainty and systematic approach promised
members without creating additional non- by the review can be delivered.
recoverable VAT.
32
Compulsory liability
The new EU policy perspective
Liability insurance is increasingly seen by the political community as a tool for consumer
protection. The insurance industry is always willing to discuss how it can support EU policy
objectives and dialogue is essential to ensure that any mandatory schemes are feasible.
The EU’s Lisbon Treaty of December 2007 insurance schemes is being considered, the
focuses on ensuring that the EU’s internal CEA believes that a pragmatic and economic
market functions well. As a result, the new approach must be adopted. The CEA would
policy vision for the single market is a greater like to ensure that any compulsory schemes
focus on the needs of consumers and small that are introduced are well balanced;
businesses. reconciling all economic and social interests
so that there are no market failures and no
This means that competitive retail insurance
adverse effects on the good functioning of
markets, including liability insurance, will
the internal market.
have to offer maximum choice and the best
quality products at the lowest price. Where The EU’s treaties do not explicitly empower
the introduction of mandatory liability the EC to regulate liability. In the absence of
such provisions, EC rules related to liability,
Case study: Construction
when available, are sector-specific, covering
In the late 1980s, the EU identified a need areas such as public health, the environment,
for action to eliminate the distortions agriculture and transport.
arising from differing regulations and to
Over recent decades there has been a trend
harmonise the rules governing liability.
towards the introduction of mandatory
A group of European professional and insurance cover in various areas, such as the
trade associations for the construction environment, public health and food safety.
industry (Gaipec) was set up to assist the This is because such schemes are perceived by
EC in drawing up a proposal for a Directive the European institutions to be a consumer
on liabilities and guarantees. Broad protection measure providing sweeping
agreement was reached on most topics, protection/compensation against possible
except the liabilities and guarantees that failure from the liable party, while at the
differed too widely from one Member same time reducing the burden on the public
State to another. In 2007 the EC took purse.
up this subject again. Learning from
Compulsory not always efficient
the past, it is not intending to further
harmonise liability rules and insurance Yet, mandatory liability insurance is not
schemes throughout Europe. Instead it is always an efficient tool to protect consumers.
adopting a pragmatic approach in which A poorly designed scheme provides little
relevant stakeholders will assist the EU in comfort to consumers, forcing them into a
identifying good practices. national liability system, with time-consuming,
CEA Annual Report 2007–2008
33
34
Social dialogue
Improving industrial relations in insurance
The CEA is back on the European social scene, ready to engage
in a fruitful social dialogue with its partners in the insurance sector for the benefits of
European workers and employers alike.
After a three-year suspension, the Insurance project will further develop the exchange of
Sectoral Social Dialogue Committee (ISSDC) (see experiences and facilitate networking.
box) relaunched its activities in September 2007.
Demographic challenges
The members issued the “Declaration of the
European social partners on the social dialogue Another topic identified for the ISSDC in 2008
on insurance”, summarising its aims and setting is the challenge of demographic change,
out a series of themes for discussion. focusing mainly on the problems that the
changing age structure of populations
Seminars in new Member States
presents for the insurance sector.
The ISSDC agreed on a comprehensive work
Other areas that may be examined in the near
programme for 2007-2008. One item is
future are the attractiveness of the insurance
to facilitate the integration of the new EU
sector; life-long learning and training;
Member States into European social dialogue
retention of older staff and recruitment of
in the insurance sector. To achieve this, the
new staff members; work-related stress;
EC is funding two seminars, organised by
corporate social responsibility; and work/
the social partners, for representatives of
family balance.
employers and employees in new Member
States.
A history of dialogue
The first one, aimed at the Czech Republic
The CEA has been engaged in social
and Slovakia, took place in Prague on 31
dialogue in the insurance sector for
March–1 April 2008. It stimulated a positive
more than 20 years. It participated in an
and lively exchange of views on the existing
informal working party from 1987 and
collective bargaining structure at both sectoral
it joined the Insurance Sectoral Social
and company level and on ways to improve
Dialogue Committee (ISSDC) after it was
the structure for social dialogue. The second
established in 1999.
seminar will be held in Budapest.
Employers’ representatives in the ISSDC
The objective of these seminars is to familiarise
are the CEA, Amice (Association of Mutual
the social partners in the new and old Member
Insurer and Insurance cooperatives in
States with each other’s industrial relations,
Europe) and Bipar (European Federation
and to integrate the new states into the
of Insurance Intermediaries) and the
European social dialogue structures. A two-
employee representative is UNI-Europa,
day conference in Brussels will draw together
the federation of European trade unions.
the results of the seminars and a follow-up
The CEA
CEA
I ns ur e r s of E ur o pe
CEA Annual Report 2007–2008
36
37
CONFERENCE
WORKSHOP
Solvency II: A window of opportunity
The Environmental Liability
for European consumers and industry
Directive: Enhancing sustainable
6 March 2008
insurance solutions
More than 200 delegates packed the 13 February 2008
conference hall of the Permanent
Following a successful workshop in
Representation of the Free State of Bavaria to
January 2007, the CEA held its second
the EU in Brussels to hear keynote speeches
environmental liability workshop in
and panel debates on the key issues of the
Brussels in February 2008 to launch
a report entitled “The Environmental
Liability Directive: Enhancing sustainable
insurance solutions”.
38
Solvency II Briefing Note 2: Solvency II Briefing Note 3: Reducing the Social and
The Insurance Groups and The Small and Medium-Sized Economic Impact of Climate
Solvency II Undertakings and Solvency II Change and Natural
(June 2007 ) (June 2007 ) Catastrophes
(June 2007 )
39 39
Solvency II Briefing Note 4: The European Motor Solvency II: How the Group
Why it Matters to Consumers Insurance Market Support Regime works in
(November 2007) (December 2007) practice (Case Studies)
(February 2008)
Indirect Taxation on
Insurance Contracts in
Europe 2008
(March 2008)
CEA Annual Report 2007–2008
40
Since the last Annual Report, the CEA has achieving results. A transparent procedure for
undergone a major transformation. The nominating committee chairpersons has also
federation is now entirely Brussels-based, close been drawn up, and new chairpersons will
to the major European decision-makers, and take up their positions in the second half of
has rapidly re-established its former strength. 2008.
Its strengthened workforce is now in a position
The reshaping of the CEA has had the full
to lobby efficiently and effectively on behalf
support of its members and throughout the
of its members — the national associations —
reorganisation the CEA has remained effective
on the many EU projects currently underway
in representing the European (re)insurance
that concern Europe’s (re)insurers.
industry to all the key European institutions.
Changes to the CEA’s governance have put
increased emphasis on active and efficient
representation of its member associations’
CEA president Gérard
interests and has thus created a strong platform de La Martinière has
overseen the CEA
for coordinated and complementary lobbying restructuring
activity by the CEA and its members.
41
Gérard de La Martinière
President,
Fédération Française des Sociétés
d’Assurances (FR)
Vice-Presidents
Tommy Persson Pilar González de Frutos
Vice-Chairman, President,
Sveriges Försäkringsförbund Unión Española de Entidades
CEO, Länsförsäkringar Aseguradoras y Reaseguradoras (ES)
Roman Holček
President,
Slovenská asociácia poist’ovní
Chairman of the Board,
Amslico AIG Life Insurance Company (SK)
Members
Rolf-Peter Hoenen George Kotsalos
Member of the Board, Chairman of the International Affairs
Gesamtverband der Deutschen Committee, Hellenic Association of Insurance
Versicherungswirtschaft CEO, Interamerican Group (GR)
CEO, HUK Coburg (DE)
42
AT — Austria DK — Denmark
Versicherungsverband Österreich Forsikring & Pension (F&P)
(VVO) President: Stine Boss
President: Herbert Fichta
EE — Estonia
BE — Belgium Eesti Kindlustusseltside Liit
Assuralia President: Andres Sooniste
President: Christian Defrancq
ES — Spain
BG — Bulgaria Unión Española de Entidades Asegura-
Association of Bulgarian Insurers (ABZ) doras y Reaseguradoras (Unespa)
President: Orlin Penev President: Pilar González de Frutos
CH — Switzerland FI — Finland
GR — Greece
CZ — Czech Republic
Hellenic Association of Insurance
Česká asociace pojišt’oven (ČAP)
Companies
President: Ladislav Bartoníček
President: Fokion Bravos
DE — Germany
HR — Croatia
Gesamtverband der Deutschen
Hrvatski ured za osiguranje
Versicherungswirtschaft (GDV)
President: Marijan Ćurković
President: Bernhard Schareck
CEA Annual Report 2007–2008
43
HU — Hungary MT — Malta
Magyar Biztosítók Szövetsége Malta Insurance Association
(MABISZ) President: David G. Curmi
President: István Filvig
NL — Netherlands
IE — Ireland Verbond van Verzekeraars (VVN)
Irish Insurance Federation (IIF) President: Ludo Wijngaarden
President: Michael Leahy
NO — Norway
IS — Iceland Finansnæringens Hovedorganisasjon
Samtök Fjármálafyrirtækja (SFF) (FNH)
President: Lárus Welding President: Idar Kreutzer
IT — Italy PL — Poland
Associazione Nazionale fra le Imprese Polska Izba Ubezpieczeń (PIU)
Assicuratrici (Ania) President: Tomasz Mintoft-Czyż
President: Fabio Cerchiai
PT — Portugal
LI — Liechtenstein Associação Portuguesa de
Liechtensteinischer Versicherungs- Seguradores (APS)
verband e.V. President: Pedro Rogério de
President: Heiner Keil Azevedo Seixas Vale
LT — Lithuania RO — Romania
Lietuvos draudiku asociacija Uniunea Naţională a Societăţilor de
President: Edmontas Volochovicius Asigurare şi Reasigurare (Unsar)
President: Cristian Constantinescu
LU — Luxembourg
Association des Compagnies SE — Sweden
d’Assurances (ACA) Sveriges Försäkringsförbund
President: Pit Hentgen President: Torbjörn Magnusson
LV — Latvia SI — Slovenia
Latvijas Apdrošinātāju asociācija (LAA) Slovensko Zavarovalno Združenje (SZZ)
President: Juris Dumpis President: Mirko Kaluža
CEA Annual Report 2007–2008
44
Lloyd’s of London
Chairman: Lord Peter Levene
Observers
45
Orlin Penev
Kristjan Niinemaa
Chairman
CEO
BG — Bulgaria
EE — Estonia
Association of Bulgarian
Eesti Kindlustusseltside Liit
Insurers (ABZ)
Stephie Dracos
Satu Huber
CEO
Managing Director
CY — Cyprus
FI — Finland
Insurance Association
Finanssialan Keskusliitto
of Cyprus
46
Margarita Antonaki
Andrius Romanovskis
General Director
Director
GR — Greece
LT — Lithuania
Hellenic Association of
Lietuvos draudiku asociacija
Insurance Companies
Paul Hammelmann
Hrvoje Pauković
Legal Advisor
Manager
LU — Luxembourg
HR — Croatia
Association des Compagnies d’Assurances
Hrvatski ured za osiguranje
(ACA)
Michael Kemp
Anton Felice
CEO
Director General
IE — Ireland
MT — Malta
Irish Insurance Federation
Malta Insurance Association
(IIF)
Guðjón Rúnarsson
Richard Weurding
Managing Director
General Manager
IS — Iceland
NL — Netherlands
Samtök Fjármálafyrirtækja
Verbond van Verzekeraars (VVN)
(SFF)
Heiner Keil
Tomasz Mintoft-Czyż
President
President
LI — Liechtenstein
PL — Poland
Liechtensteinischer
Polska Izba Ubezpieczeń (PIU)
Versicherungsverband e.V.
CEA Annual Report 2007–2008
47
Alexandra Queiroz
General Manager
PT — Portugal
Associação Portuguesa de Seguradores (APS)
Florentina Almajanu
Director General
RO — Romania
Uniunea Naţională a Societăţilor de Asigurare şi
Reasigurare (Unsar)
Christina Lindenius
Managing Director
SE — Sweden
Sveriges Försäkringsförbund
Mirko Kaluža
Director
SI — Slovenia
Slovensko Zavarovalno Združenje (SZZ)
Jozefína Žáková
Director General
SK — Slovakia
Slovenská asociácia poisťovní
Erhan Tunçay
Secretary General
TR — Turkey
Türkiye Sigorta ve Reasürans Şirketleri Birliği
Stephen Haddrill
Director General
UK — United Kingdom
Association of British
Insurers (ABI)
CEA Annual Report 2007–2008
48
Health Insurance
Pim van de Werd
Director, Kennis en
Beleidscentrum Zorg
Avéro Achmea (NL)
Non-Life Insurance
Legal Expenses
Gustaaf Daemen
Chief Executive Officer
DAS (BE)
CEA Annual Report 2007–2008
49
Community Affairs
Single Market
Alastair Evans
Head of Government & International
Regulatory Affairs
Lloyd’s (UK)
General Affairs
Communication & PR
Economics and Finance Patrick Nally
Joseph B.M. Streppel Director of Marketing &
Chief Financial Officer Public Relations
Aegon Verzekeringen (NL) RSA (IE)
CEA Annual Report 2007–2008
50
General Management
Catherine Goislot
Valérie Rein Anne Halbardier
Policy Advisor,
Secretary Secretary
Economics & Statistics
Caroline Bissegger
Kai-Marjep Kosik Policy Advisor, Insurance Cláudia Sousa
Head of Department of the Person Policy Advisor, Taxation
(secondee)
CEA Annual Report 2007–2008
51
Non-Life Insurance
Ana Solomiak
Secretary, Non-Life Insurance
and Insurance of the Person
Claudine Brigué
Secretary
Public Affairs
Amélie Chantrenne
Gabriela Diezhandino Frida Bergman Secretary, Public Affairs
Head of Department Policy Advisor and Communications &
Public Relations
CEA
I nsur e r s of Eur ope
CEA aisbl
Square de Meeûs 29
B-1000 Brussels
Belgium
Tel: +32 2 547 58 11
Fax: +32 2 547 58 19
www.cea.eu