Assessment Cover Page

BSBLED401 Develop teams and individuals

Student Declaration
To be filled out and submitted with assessment responses
◻ I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other
student(s).
◻ I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to
the process explained to me.
◻ I have correctly referenced all resources and reference texts throughout these assessment tasks.
◻ I have read and understood the assessment requirements for this unit
◻ I understand the rights to re-assessment
◻ I understand the right to appeal the decisions made in the assessment

ANDRES FELIPE VILLEGAS ALVAREZ

Student name

51757
Student ID number

Andres Villegas Date 19-04-2020

Student signature

Task Number

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 Assessment Task 3 Checklist

Student’s name: ANDRES FELIPE VILLEGAS ALVAREZ

Completed
Did the student: successfully Comments
Yes x No
Plan development opportunities
Select option 3 as the best for Gino as it addresses strategies to x
control the time factor involved in meetings and suits Gino’s learning
style?

Create a training schedule for the program and outline: x

 dates and times (within 4 weeks)

 resources
 breakdown of costs?

Demonstrate writing skills to develop planning using business x

vocabulary and style?
In reflection,explain how the chosen program meets Gino’s needs? x

Explain how the program meets the needs of the organisation? x

Explain the approvals process? x

Demonstrate reading skills to interpret policy? x

Collect feedback from individuals x
Create a feedback questionnaire? x

Learn skills to collect feedback for the purpose of evaluation and x

future improvement of professional development?
Demonstrate writing skills to develop documentation and tools for x
feedback using business vocabulary and style?
Assess performance, negotiate future learning and report on professional development
In role-play, use oral communication and listening skills to negotiate x
effectively with team members on their training and development
needs?

Demonstrate management skills to develop others to meet business x

objectives?

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 Student’s name: ANDRES FELIPE VILLEGAS ALVAREZ
Completed
Did the student: successfully Comments
Yes x No
Demonstrate reading skills to interpret professional development x
policy and explain to team members?

Effectively gain agreement from Gino for future steps in professional x

development?

Gain agreement for action within remainder of quarter? x

In report, discuss Gino’s performance? x

Discuss the professional development activities undertaken to date to x

develop Gino’s skills?

Identify gaps between Gino’s current performance and organisational x

needs?

Discuss next steps for Gino’s professional development as x

negotiated with him?

Demonstrate learning skills to incorporate feedback and performance x

information into evolution of professional development for Gino?

Evaluate the success of professional development for Gino and x

others against organisational objectives?

Demonstrate reading skills to interpret policy? x

In report, conform to organisational reporting requirements? x

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature:

Assessor name:
Date:

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 Task 3:
Monitor and Evaluate Training Performance objective
You will demonstrate skills and knowledge required to monitor and evaluate workplace
learning.
Assessment description Following on from Assessment Task 2, you are required to evaluate a
number of short-listed professional development programs, develop a schedule based on one of
the options, collect feedback, negotiate with a team member on future development
opportunities, and submit a report on the professional development of the team member. Please
ensure you are using correct technical and organisational vocabulary.
Procedure
Part A: Plan development opportunities
1. Review the case study and profiles in Assessment Task 2. Also review the training strategy
you developed.
2. Review the following scenario. After collecting the self-evaluation form and discussing
professional development needs at a meeting with Gino, you have both agreed that you and the
team require him to upgrade his time management skills. You have been advised by Seamus
(and made Gino aware) that the organisation requires all issues to be addressed by the end of
this quarter (eight weeks only). Four weeks from now, a review of progress – to monitor the
progress of the development program and the extent of any additional development support, if
needed – will be conducted by Gino and yourself. Gino has supplied you with a short-list of three
courses that he believes will address his learning needs and assist him to manage the current
workload he has mounting up. You will find these at Appendix 1. He is happy for you to decide
which of the three programs he will attend.
3. Select one of the three programs short-listed in Appendix 4. 4. Read the development policy in
Appendix
- the right program for gino is as follows

Option 1
Outline: Delivered by instructor classroom-style over two half-days in the CBD of your closest
capital city.

Cost: $695.
Key content
• the value of time management
• analysing your time usage
• setting work goals
• setting work priorities

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 • leveraging time use and applying the 80/20 rule and the 95/5 rule
• working effectively
• managing your time: strategies and tools
• using technology
• manage time wasters and interruptions
• when and how to delegate
• balancing work and life.
What objectives can be achieved?
1. Plan personal work goals.
2. Organise own work priorities and schedules.
3. Identify and reduce time wastage and stress caused by poor time management.
4. Plan an appropriate balance of work and life.
5. Set up an action plan for improved time management.

2. Create a training schedule for the program, and outline:

a. dates and times
b. resources
c. breakdown of costs.
Option 1: Outline

No Topic Objective Schedule Resources Costs

The value of
1 Organize own work 26/04/2020 Room, chairs, computer, $55.23

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 time
management priorities 10:00 projector, board, markers.
Set up an action plan for
Analyzing your
improved time 26/04/2020 Room, chairs, computer,
time usage
2 management. 11:00 projector, board, markers. $55.23

Having break 26/04/2020

  12:00 snacks
Setting work 26/04/2020 Room, chairs, computer,
3 goals Plan personal work goals. 13:00 projector, board, markers. $55.23
Setting work Plan an appropriate 26/04/2020 Room, chairs, computer,
4 priorities balance of work and life. 14:00 projector, board, markers. $55.23
Leveraging
time use and Set up an action plan for
applying the improved time
80/20 rule and management. 26/04/2020 Room, chairs, computer,
5 the 95/5 rule 15:00 projector, board, markers. $55.23
Learn to work for
Working
objectives aligned with 26/04/2020 Room, chairs, computer,
effectively
6 your needs. 16:00 projector, board, markers. $55.23

Having break 2 26/04/2020

  17:00 Water , snacks
Managing your
time:
strategies and Keys to improving your 26/04/2020 Room, chairs, computer,
7 tools time management. 18:00 projector, board, markers. $55.23
Using technology Technological tools for successful Room, chairs, computer, projector, board,
8 development. markers. $55.23
Manage time No more loss of the time
wasters and managed the 27/04/2020 Room, chairs, computer,
9 interruptions interruptions. 10:00 projector, board, markers. $55.23
When and how Key to business 27/04/2020 Room, chairs, computer,
10 to delegate development and growth. 11:00 projector, board, markers. $55.23
Balancing Find the balance between
work and life. the most important 27/04/2020 Room, chairs, computer,
11 aspects of life. 12:00 projector, board, markers. $55.23

5. Write a short reflection on the process you followed to develop and approve your schedule. In
your reflection:
This training is designed so that the employee works in his time management and correctly
adapts it to his needs and workloads.

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 Gino's organization has a high expectation that its staff learn to manage time and can develop
the proposed objectives without problems, that is why this chosen program incorporates
themes and activities that help achieve the skills we want to achieve.
All the topics that will be addressed in this training are linked to the needs set forth by Gino to
acquire the knowledge, skills and attitudes necessary to obtain adequate performance from his
staff, which further assures us that all the objectives of the program are aligned with what the
organization seeks to develop in each one.
The training plan will be developed over two and a half days with different topics and activities,
all related to learning to manage time without losing objectives, providing innovative ideas so
that, in the estimated time of each subject, you have the opportunity to practice and receive
comments on the treaties. techniques and styles that will allow you to complete the objectives of
each activity.
On the other hand, the resources requested to develop the training will help the staff to learn
more about each topic with audiovisual and on-board activities, helping to maintain their
interest and enthusiasm throughout the training, maintaining an active and effective dynamic.
It is of utmost importance all the topics to be discussed since they are vital for the correct
performance of the collaborator's tasks and functions and this could be a vehicle for the other
collaborators to assimilate this training and thus the entire organization is benefited.
. 6. Submit your schedule and reflection to your assessor in accordance with the specifications
outlined at the end of this procedure.
Part B: Collect feedback from individuals
1. Review the objectives of the training strategy and consider Gino’s needs with respect to the
training program you have scheduled.
2. Create a questionnaire (on a separate sheet) that can be used by team members such as Gino
to evaluate and assess any professional development courses and/or events that they have
attended. Later in this assessment, this feedback will also be used by you to evaluate the worth
of the event to the team member and to your organisation. This will be shared in a meeting with
the team member and in a written report.

Questionnaire

DATE:

Excellent Good Average Poor

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 How productive was the action plan to
improve time management?

How was the planning of an adequate

balance between work and life to
meet your needs?

How was the identification of the

objectives aligned to your needs?

How was the knowledge acquired

about the keys to business
development and growth?

How successful was the knowledge of

technological tools for business
development?

Your Comments

3. Submit the questionnaire to your assessor in accordance with the specifications outlined at
the end of this procedure.
Part C: Assess performance, negotiate future learning and report on professional development
1. Review the following scenario Four weeks have passed, and Gino has completed the time
management course. Seamus has expressed satisfaction and noted the improvements in the
performance of your team against the objectives set. All team members, with the exception of
Gino, are now performing to the required level. Maria reports coaching by Graham as successful.

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 Graham undergoing mentor and workplace coach training is of great value to developing other
team members. You still have concerns with Gino’s performance. The mid-term review with
Gino has also been conducted and you have made the following notes summarizing progress
and concerns.
● There has been a noticeable improvement in the schedule for client visits being kept by Gino,
but this morning a complaint was received regarding a meeting Gino missed.
● In his defence, Gino stated that Maria had the meeting entered on his schedule, but three
fellow team members had requested his assistance that morning, which had made him late, and
when he called to let the client know he was held up but on his way, they cancelled.
● Gino has demonstrated that the strategies he learnt from the time management course to
address the original concerns have improved his knowledge and strategies in this area.
However, concerns remain about certain situations he is experiencing in the workplace.
2. Arrange with your assessor a time and place to conduct a meeting role-play with Gino.
Prepare to discuss Gino’s performance and negotiate future steps to improve his performance,
including further professional development within the organisation’s time limit. Prepare for this
meeting by considering future professional development opportunities to suggest to Gino.
Explain organisational policy and procedures for developing teams.
3. Conduct the role-play. Ensure you conduct the meeting with Gino in a respectful and
professional manner. During the role play, ensure you get agreement from Gino on
implementation of professional development opportunities. Record these for reporting
purposes.
4. Write a report on Gino’s professional development in accordance with relevant reporting
policy.
a. Discuss Gino’s performance. Use at least one example
Gino Performance:

Gino has missed an appointment with some of our clients, he said that Maria had entered the
meeting during her work hours, but three teammates had asked for her help that morning,
which made her delay in being on time for the meeting. with the client and when he called to tell
the client that he was late because it was too late because the client canceled the appointment.

It was identified that Gino does not know how to manage his time well, organize tasks and
comply with scheduled meetings with his clients, it is necessary to apply the training mentioned
above to advance in this aspect and achieve full compliance with scheduled meetings with
clients.
b. Discuss the professional development activities undertaken to date to develop Gino’s skills.
Professional development activities are carried out to date to develop Gino's skills.
There was a conversation with Gino and he was told that he had to attend a time management
course in which he would learn how to prioritize important tasks and thus carry out activities
fully.
c. Identify gaps between Gino’s current performance and organisational needs.

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 After the training, during the review of the medium-term performance results, we
have identified that their level of performance has improved remarkably, so far it has
not attended an appointment with the client, therefore the gap between the
performance of Gino and the needs of the company have decreased, it is expected
that over time its performance will continue to improve.

d. Discuss next steps for Gino’s professional development as negotiated with him.
for this point we quote gino for additional training on time management using the coaching
methodology, this will be dictated by graham, a member of the team who was trained in this
discipline.
e. Evaluate the success of professional development for Gino and others against organisational
objectives.
The entire team, with the exception of Gino, is demonstrating a very good level of performance
as required by the company. Mary, who received training with Graham. Graham's training as a
mentor and coach is very important to the team because it can help develop the other team
members. Gino has shown remarkable improvement.
f. Explain organisational policy procedures for developing teams.
MacVille wants to train all its employees so that they can enhance processes and thus provide
quality service to customers.
5. Submit your professional development report on Gino to your assessor in accordance with
the specifications outlined at the end of this procedure. Specifications You must: Deliver
• Participate in a role-play with Gino to negotiate future options. Submit:
• a training schedule for selected option
• a reflection on the process of developing the schedule
• a feedback questionnaire on the training for Gino to complete
• a report on professional development.
• observation checklist Your assessor will be looking for the following:
learning skills to incorporate feedback and performance information into evolution of
professional development
• writing skills to develop planning and write reports using business vocabulary and style
• reading skills to incorporate policy and evaluate different forms of written feedback and
performance information
• oral communication and listening skills to negotiate effectively with team members on their
training and development needs
• management skills to develop others to meet business objectives and evaluate success.

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