Style Guide

for word processing documents

Approving Authority Executive Group

Approval Date Jan 2019

Document Manager, Information Technology Department
Advisor
info.dms@anacoffee.com.au
Next Scheduled Review Jan 2023
Purpose To define and set standards in relation to document production.
Category Information Technology – Document Production
Key Words standard, document, production, print, template, word processing
File Number IT-48-3
Document Owner Document Manager, Information Technology Department

Related Legislation  Privacy Act 1988

 Age Discrimination Act 2004
 Disability Discrimination Act 1992
 Racial Discrimination Act 1975
 Sex Discrimination Act 1984
 WHS Act 2011 and WHS Regulations 2011
 Copyright Act 1968

Related  Privacy Policy and Procedures

 Copyright Policy
Documents
 Workplace Ergonomics Policy and Procedures
 Energy Management Policy and Procedures
 Anti-Discrimination Policy and Procedures
 Workplace Health and Safety Policy and Procedures

Related Media  A & A Coffee Logo.png

Table of Contents
Version Control...................................................................................................................................................1
About the Style Guide........................................................................................................................................2
Purpose and Context......................................................................................................................................2
How to Read the Style Guide..........................................................................................................................2
Reference.......................................................................................................................................................2
1 Document Structuring.....................................................................................................................................3
2 Language.........................................................................................................................................................3
2.1 Plain English..............................................................................................................................................3
2.2 Punctuation..............................................................................................................................................4
2.3 Spelling.....................................................................................................................................................6
2.4 Inclusive Language....................................................................................................................................7
3 Capitalisation...................................................................................................................................................7
4 Headings and Subheadings..............................................................................................................................8
5 Bulleted Lists...................................................................................................................................................8
6 Numbers, Currency and Dates.........................................................................................................................9
7 Typography....................................................................................................................................................10
7.1 Font, Line and Paragraph Spacing...........................................................................................................10
7.2 Bold, Italics and Underline......................................................................................................................10
7.3 Headings and Subheadings.....................................................................................................................11
8 Layout............................................................................................................................................................11
8.1 Tables.....................................................................................................................................................11
8.2 Illustrations and Charts...........................................................................................................................12
8.3 Page Layout............................................................................................................................................14
8.4 Table of Contents (ToC)..........................................................................................................................15
8.5 Cover Page..............................................................................................................................................15
9 Logo...............................................................................................................................................................15
10 Citation and Reference List..........................................................................................................................15
10.1 In-text Citations....................................................................................................................................15
10.2 Reference List (Bibliography)................................................................................................................16
11 Saving and Versioning Documents...............................................................................................................16
Version Control
Style Guide Manager Document Manager, Information Technology Department

Document Manager, Information Technology Department

Contact
info.dms@anacoffee.com.au

Approval Authority Executive Group

Version 1.0

Created Jan 2019

Review Date Jan 2023

Revision History
Approved/
Revision # Amended/ Date Authority Changes
Rescinded

New Approved 01 Jan 2019 Executive Group None.

A & A Style Guide v1.0 Jan 2019 Page 1 of 16

About the Style Guide
Purpose and Context
This style guide is designed to set standards and ensure consistency for preparing internal materials for A & A Coffee
in either print or electronic format. It also:

 ensures A & A Coffee staff uses a consistent tone and style across the organisation
 sets standards in orthography including language, grammar, spelling, style, and punctuation in accordance to
relevant legislation
 governs document quality standards in relation to visual composition.

How to Read the Style Guide

This style guide follows a rule-example structure as shown below:

Information: sets the rules for the given context.

Example: provides examples for the given context.

Information  Use apostrophe with singular nouns and personal names:

 the company’s policy and procedures

Example 
 Matt’s mother was very sick.
Information  with plural nouns:

Example   the children’s party

Information  to express time:

Example   in eight months’ time.

Information  after acronyms:

Example   TAFE’s budget has been increased this year by the Australian government.

Reference
All styles included in this style guide are adapted from the Commonwealth Government’s Style Manual for Authors,
Editors and Printers, 6th edition, published by John Wiley & Sons Australia, Ltd, and revised by Snooks & Co.

This manual is commonly used for writing and publishing by public and private sector organisations.

More information on the source can be found at:

www.australia.gov.au/about-government/publications/style-manual

A & A Style Guide v1.0 Jan 2019 Page 2 of 16

1 Document Structuring
Documents must be structured appropriately to ensure reader understanding. The following principles must be
addressed to ensure a good document structure:

 Audience focused: documents must be specifically written bearing in mind the target audience’s needs,
cognitive capacity and proficiency.
 Legible and readable: clear document style and layout must be used.
 Scannable: documents must exercise effective paragraphing, informative headings, coherent and logical
breakdown of content, and clear navigation paths.
 Visual: content must be presented visually using illustrations to clarify meaning and ease audience
understanding.

2 Language
Documents must be prepared using appropriate language to ensure effective communication, where appropriate
language is discussed in the subsequent sections of this section.

2.1 Plain English

You must:

 use simple and plain English with a formal outlook

 use short sentences to avoid ambiguity
 be clear, concise and relevant
 avoid unnecessary wording
 use everyday words and avoid jargons or ‘buzzwords’:
- expert marketer instead of growth hacker
- honest and open instead of above-board
 avoid double negatives
- don’t do anything
 avoid archaic words
- heretofore, naught, shalt
 use passive voice rather than active where possible
- The trainer helped the student (active)
- The student was helped by the trainer (passive)
 engage with the audience:

Use:
In the next task, you are required to form a team.

Instead of:
In the next task, students will form a team.

A & A Style Guide v1.0 Jan 2019 Page 3 of 16

2.2 Punctuation
You must conform to the following rules of punctuation:

Punctuation Details and Examples

Use full stop:
 to end a sentence:
- He went to the market.
 to separate the elements of email and web address:
- www.google.com.au | mail@mail.com
 to express time:
- 11.15 am
 to represent decimal points in numbers and currency formats:
- 12.33
Full stop  to end a bulleted list (see Bulleted Lists)
(.)  after abbreviations:
- Tue. (Tuesday)
- fig. (figure)
- e.g. (example)
Do not use full stop after:
 document titles
 headings and subheadings
 internationally recognised representations of units of measurement (e.g.; kg, mm)
 acronyms (e.g.; TAFE, NSW)
Use comma:
 to prevent equivocalness:
- According to Mark, James was not good at all.  two people

- According to Mark James was not good at all.  one person, unclear

 to list items:
- He bought an apple, orange, banana, watermelon, and lemon.

 to coordinate clauses, introductory statements and transitional expressions:

- It was a fantastic event; however, it was too expensive.
Comma
(,) - Since she can cook great food, she may become a chef too.

- For instance, Arabic coffee tastes quite strong.

 to coordinate parenthetic expressions and titles:

- On the contrary, regardless of his height, Susan jumped very high.

- The Principal, John Citizen, requested to call for a meeting.

 in numbers with more than three digits:

- 1,000

- 10,000

Question Use question mark:

mark
 to query something or to direct a question (directly or indirectly):
(?)

A & A Style Guide v1.0 Jan 2019 Page 4 of 16

Punctuation Details and Examples
- Did you do it?

- So, that is all?

 to express a doubt:
- We expect to have a party on her November 25 (?) birthday.

Do not use question marks after:

 an indirect question:
- I was wondering, if there has been any progress on the issue.

 a sentence which has an implicit query embedded:

- I need to know how and when it could be done.

Use colon:
 to introduce a bulleted list (see Bulleted Lists)
Colon  to introduce a series of items that belong to the same cluster:
(:) - The following fruits are good for digestion: spinach, apricot and plums.
 to introduce a phrase or clause that illustrates, extends or amplifies a sentence:
- I can only say one thing about it: remarkable!
Use semicolon:
 to link to clauses where each clause carries a meaning as a complete sentence:
Semicolon - It was a fantastic event; however, it was too expensive.
(;)  to connect multiple lists of items where each list uses comma to separate its own items:
- She achieved a remarkable score in each area: jumping, 9/10; kayaking, 8/10; weight-
lifting, 8.5/10; and running, 9/10.
Exclamation Use exclamation mark:
mark  to provide emphasis on emotions:
(!) - No, not you again!
Use parentheses:

Parentheses  to enclose additional information:

() - The AFP (Australian Federal Police) has been looking for the victim.
- In 2013, the increase was 3.4% ($0.8 million) compared to 2010.
- The 14th Prime Minister of Australia is The Right Honourable, John Curtin (1885-1945).
Bulleted Lists  use full stop at the end of the list (without using commas in between):
 - The idea of dieting relates to:
  idea 1
  idea 2.
Use apostrophe:
 with singular nouns and personal names:
- the company’s policy and procedures
- Matt’s mother was very sick.
Apostrophe  with plural nouns:
(’) - the children’s party
 to express time:
- in eight months’ time
 after acronyms:
- TAFE’s budget has been increased this year by the Australian government.
Hyphens Use hyphens:
(-)
 to clarify meaning when using words with prefixes:

A & A Style Guide v1.0 Jan 2019 Page 5 of 16

 Punctuation Details and Examples
- re-sign (to sign again) or resign (to quit)
- re-cover (to cover again) or recover (to improve)
 to tell the ages of people and other things:
- She has a two-year-old dog.
 with prefixes ‘co’, ‘ex’, ‘self’, and ‘all’
- co-worker, ex-president, self-motivated, and all-knowing
 to prefix ‘e’ for electronic
- e-book, e-business, e-commerce
 to link noun compounds involving prepositional phrases:
- mother-in-law
 to use compound numbers, estimates of time, fractions and other quantities:
- two thousand three hundred forty-one dollars, one-third of your time
- 1:10-1:15 p.m.
Ampersands  do not use ampersands unless it forms part of a special name:
(&) - He works at Johnson & Johnson.
Abbreviations  write uncommon abbreviations and acronyms in full when introduced first time:
and - European Woman Council (EWC)
Acronyms  use full stop after an abbreviation:
- e.g. (example)
- Mon. (Monday)
 add ‘s’ at the end of abbreviations or acronyms to make them plural:
- FAQs (frequently asked questions)
- MPs (Member of Parliament)
 use only one character space after a punctuation:
Spacing after
- He was a good man. Also, his mother used to cook beautifully.
punctuation
- Did you hear what he said? Did I hear him correctly?

2.3 Spelling
You must:
 use Australian spelling:
- ‘ise’ instead of ‘ize’
 maximise instead of maximize
 capitalise instead of capitalize
- ‘our’ instead of ‘or’
 colour instead of color
 flavour instead of flavor
- ‘re’ instead of ‘er’
 centre instead of center
 theatre instead of theater
- ‘isation’ instead of ‘ization’
 globalisation instead of globalization
 internationalisation instead of internationalization
- ‘yse’ instead of ‘yze’
 catalyse instead of catalyze
 analyse instead of analyze
 use correct irregular plurals, for instance:
- children instead of childs
- men instead of mans
- geese instead of gooses
 set software language preferences to English (Australia):
A & A Style Guide v1.0 Jan 2019 Page 6 of 16
 - File  Options  Language  Editing Language  English (Australia)
 use a spellchecker:
- File  Options  Proofing  When correcting spelling and grammar in Word
 refer to Macquarie Dictionary as a reference point for the spelling of words not listed in this style guide.
https://www.macquariedictionary.com.au

A & A Style Guide v1.0 Jan 2019 Page 7 of 16

2.4 Inclusive Language
You must:

 use inclusive language and not linguistically discriminate based on sex, race, age, gender, ethnical background,
and physical/mental abilities
 write personal and country names, states and territories, ethnic groups and religious affiliation in capital letters:
- Her name is Haruka Tanaka and she is from Japan.
- Indigenous, Aboriginal and Torres Strait Islander peoples
- Jamal is a Sudanese Arab and he is Christian.
- He was born in Sydney, NSW and then he moved to Brisbane, QLD.
- You must comply with the Commonwealth legislation.
 avoid gender-specific pronouns:
- Learners must submit their assessments to their Trainer/Assessor
- police officer instead of policeman
 refer to people with a disability:
- people with intellectual disability
- people with a vision impairment
- people with a hearing impairment
 use age-inclusive terms:
- elderly instead of old people
- young people.

3 Capitalisation
You must:

 use initial capitals for positions, personal names, place names, nationalities, and groups of people
- Chief Executive Officer – Bill Gates – Sydney – Australia – Australian
 write company/brand names as they are commercially used
- Microsoft Excel, iPhone
 capitalise the first letters of headings/subheadings in each section
- Section 2: World’s Greatest Economy
 capitalise special names related to inclusive language (see section 2.4 Inclusive Language)
 capitalise government, parliament, titles, and states and territories only in full formal titles:
- Territories can be administered by the Australian Government, or they can be granted a right of self-
government.
- The Federal or Commonwealth Government is responsible for the conduct of national affairs.
- The Federal Court of Australia was created by the Federal Court of Australia Act 1976 and began to exercise
its jurisdiction on 1 February 1977.
- Australia has three levels of government: federal, state/territory and local. The federal government is the
highest level of government.
- The Parliament of Australia, officially The Parliament of the Commonwealth of Australia but commonly
referred to as the Commonwealth Parliament or the Federal Parliament, is the legislative branch of the
Australian Government.
- The Premier of New South Wales is the head of government in the state of New South Wales, Australia.

A & A Style Guide v1.0 Jan 2019 Page 8 of 16

4 Headings and Subheadings
You must:
 use black text on a white background to maximise legibility
 conform to typography rules (see 8.3 Headings and Subheadings)
 capitalise each word
 follow a logical hierarchy and clearly differentiate heading levels
 use brief headings choosing informative words that give the main idea of that particular section
 use numbered headings if cross-referencing is required

3 Findings (Heading 1)
3.1 Benefits of Drinking Coffee (Heading 2)
3.1.1 Caffeine Balance (Heading 3)
3.1.2 Eye Treatment (Heading 3)
 not use boxed headings:

This is a Boxed Heading 3: Calibri Light (Headings), 12pt, Bold

5 Bulleted Lists
You must:
 use bulleted lists to highlight significant aspects of the information
 use correct sentence structure and punctuation:
- introduce a bulleted list by a sentence or as an extension of a sentence attaching a colon at the end
- grammar and capitalisation must follow the same structure of the main introductory sentence
- insert full stop only to end series
 not add and at the end of the second-last item in the bulleted list
 use the bullets symbols as shown in the example illustration
 not indent the first level.

Example Illustration

A good writing consists of the following:

 document structuring
 language
- plain English
- punctuation
 terminating marks
 syntax
 spacing
- spelling
- inclusive language
 capitalisation
 typography.

A & A Style Guide v1.0 Jan 2019 Page 9 of 16

6 Numbers, Currency and Dates
You must:
 hyphenate all compound numbers from twenty-one to ninety-nine when used in a paragraph:
- Twenty-four people were present in the meeting yesterday.
 hyphenate non-decimal fractions in a paragraph if expressed in words:
- I ate one-third of my bread.
 write a number in words when starting a sentence in a paragraph:
- Forty-six people were present in the meeting yesterday.
 use numerals to represent numbers when:
- starting a sentence with a number that cannot be expressed in words:
 $20,876 wasn’t enough to fix the building.
 1998 was a great year.
- writing technical documents or representing statistical information:
 Our market share has increased by 10.2% since last year.
 There were 20 women in the audience in which 8 of them were over the age of 56.
- ensuring consistency within a body:
 There were 1,800 people attended to the meeting, where 900 people were from Sydney, 400
from Perth and the remaining 500 were from Brisbane.
- the number is lengthy:
 2,054,999 rather than two million, fifty-four thousand, nine hundred and ninety-nine.
- writing measurements attached to a symbol:
 We need to travel 50 km to reach home.
 According to the tomorrow’s weathercast, the temperature will drop to 5 °C.
- expressing decimal fractions:
 We will increase the capacity to 6.95 until next month.
- using ordinals with relevant suffixes:
 I will come to visit you on the 3rd of November.
 This piece of art is from the 17th century.
- mathematical expressions in equations:
 4 2 +52=41
 express currency in the domestic market using the currency format of ‘$#,##0.00’:
- $5,000.00
 express currency in the international market using the currency format of ‘A$ #,##0.00’:
- A$5,000.00
 express dates in full format of ‘dd mmm yyyy’:
- 30 September 2016
 express percentages with one decimal point when showing calculations:
- 10.8%
 express time using twelve-hour system:
- The office is open from 10.15 am to 3 pm.
 use en rule (–) when providing a range without the use of spacing:

Grade Code Mark Range

Pass P 50—65

A & A Style Guide v1.0 Jan 2019 Page 10 of 16

7 Typography
This section sets the standards for typography.

7.1 Font, Line and Paragraph Spacing

You must use black text on a white background to maximise legibility. Use Styles (Normal) for prolonged reading in
body text with the following settings:

Font type Calibri (Body)

Font style Regular
Font size 11pt
Font colour Automatic (black)
Text highlight colour No colour
Text justification Justified (Ctrl+J)
Line spacing in
1.15
paragraphs
Line spacing in dot-points 1.15
Paragraph spacing 6 pt between paragraphs

Example:

Video provides a powerful way to help you prove your point. When you click Online Video, you can paste in the
embed code for the video you want to add. You can also type a keyword to search online for the video that best fits
your document.

7.2 Bold, Italics and Underline

You must:

 use italics for the titles of published documents, legislation, regulations, technical terms, and foreign words:
- Refer to the latest edition of Style Manual for Authors, Editors and Printers for more information.
- Have you read the Secret by Rhonda Byrne?
- I read the information in an article published in The Sydney Morning Herald.
- In telecommunication, Manchester Coding is a synchronous clock ending technique.
- We did not know the way and at the end, we found ourselves in a cul de sac.
 use bold to increase contrast between headlines, key phrases and body text:

Example Illustration 1
This example is to show a bold headline, Example Illustration 1. Refer
to Section 8.3 to see how bold is used for headings and subheadings.

Example Illustration 2
Due to insufficient information, people search for interesting words
and phrases, to discover the key message.

 use underlining to show hyperlinks in a document:

Example Illustration
See more information on punctuation.

 not use bold, italics and underline for an entire sentence

 not extensively use bold, italics and underline as this will make it difficult for readers

A & A Style Guide v1.0 Jan 2019 Page 11 of 16

 not use to highlight titles of initiatives, plans, projects or programs as these are not published documents.

A & A Style Guide v1.0 Jan 2019 Page 12 of 16

7.3 Headings and Subheadings
For Word documents, you must use Styles with the following settings for a three-level heading structure:

Heading 1: Calibri Light (Headings), 16pt, Bold

Heading 2: Calibri Light (Headings), 14pt, Bold
Heading 3: Calibri Light (Headings), 12pt, Bold

8 Layout
This section sets the standards for the elements of a document layout.

8.1 Tables
Where possible tables should be used to summarise information conforming to the following standards:

 tables must be preceded by an introductory sentence which briefly explains what is represented
 insert 6pt spacing between this introductory sentence and the table
 tables must include a caption at the bottom with a number and a brief description of the content
 table columns and/or rows must be populated with relevant column and/or row headings
 cells must be easy-to-read incorporating appropriate amount of space, padding, width, and height
 their size must be aligned to page margins using AutoFit Window
 centre text vertically and align it to the left side of the cell
 when tabling numbers, centre column text horizontally and vertically within the cell (including column headings)
 wherever possible, justify text in tables (Ctrl + J); however, if this causes typographic anomalies, then align text
accordingly
 repeat header rows if a table flows over subsequent pages
 tables must incorporate the following formal Table Style including borders and not showing gridlines:

Column Heading 1 Column Heading 2

Table 1: This is an example of a caption

A & A Style Guide v1.0 Jan 2019 Page 13 of 16

8.2 Illustrations and Charts
Images, diagrams, charts, or any other type of illustrations should be used to depict the idea described in the text.
This is to help readers to understand the key information that is difficult to discuss in written text. Regardless of
which illustration medium is used, the following standards must be followed:

All illustrations, when used in a text manipulation software, must:

 be meaningful and descriptive
 be culturally inclusive and not discriminate against gender, race, age, ethnical background, religious or cultural
beliefs, and sexual preferences
 be preceded by an introductory sentence which briefly explains what is represented
 insert 6pt spacing between this introductory sentence and the illustration
 be numbered for cross-referencing purposes by inserting a caption at the bottom of the illustration, where this
caption must include a brief information describing the context
 be centre-aligned to the page
 have a professional outlook
 include in-text citation (if it’s taken from an external source) and place it at the very end of the caption
 incorporate a suitable background colour to complement the foreground content ensuring visibility
 be borderless and free of Picture Styles
 avoid the use of clip art objects due to low quality
 be enlarged proportionally without distorting the quality.

Charts, when included in a word processing document, must:

Chart element Standards
colour  must be colourful and not monochromatic
 colours must be easy to distinguish chart elements from each other
chart title  have a title centred above the chart
 title must be brief and informative
 use Calibri Light (Headings), 14pt, Bold with Automatic font colour for chart title
axis  include descriptive axis titles in both x and y axes (applicable to column, bar and line charts)
 show axes values in either one decimal point or no decimal point whichever is more
suitable
 use Calibri (Body), 11pt, Automatic font colour for axis titles
legend  include a legend for all charts describing all key parameters without disrupting its
readability
 use Calibri (Body), 9pt, Automatic font colour for legend items
background  have white background to complement the foreground content
 not include gridlines (especially column charts, bar charts and line charts)
foreground  be simple and clear
 not be overpopulated with content
 display units with no decimal point to increase readability (for column, bar and line charts)
shape outline  charts must be wrapped with a black border with a solid dash
data labels  mandatory for pie or doughnut charts using percentage format with one decimal point
 optional for column, bar and line charts (if used, must be presented with only one decimal)
 use ‘Calibri (Body), 9pt, Automatic font colour’ as the font format
presentation  be wrapped around by a black outline to be differentiated easily in a document
Refer to the following pages to see examples of how the most commonly used chart types must be displayed.

A & A Style Guide v1.0 Jan 2019 Page 14 of 16

 E
a
v
stlu
e
T n
Ay
ig
Im
pD

Figure 1: Smart Art illustrating Software Development Life Cycle

2015-2019 Projected Sales Revenue for All Branches

$35,000
Projected Sales Revenue in AUD

$30,000

$25,000

$20,000

$15,000

$10,000

$5,000

$0
2015 2016 2017 2018 2019
Year

Sydney Brisbane Melbourne Perth

Figure 2: Sample column chart with design standards applied

Total Market Share by Product

8.3%
15.5%
7.9% Product 1
Product 2
Product 3
Product 4
9.3%
14.2% Product 5
Product 6
Product 7
8.7% Product 8
Product 9

12.9%
11.2%
12.1%

Figure 3: Sample pie chart with design standards applied

A & A Style Guide v1.0 Jan 2019 Page 15 of 16

 Mosman's Financial Performance
$0
-$5,000 06 07 08 09 10 11 12 13 14 15
20 20 20 20 20 20 20 20 20 20
-$10,000
-$15,000
-$20,000 Mosman
$k

-$25,000
-$30,000
-$35,000
-$40,000
Year

Figure 4: Sample line chart with design standards applied

8.3 Page Layout

You must conform to the following page layout standards when presenting document output in an A4 format:

Element Standards
Narrow

Top: 1.27 cm Bottom: 1.27 cm

Left: 1.27 cm Right: 1.27 cm

Page Margins
Headers and Footers

Header 1.0 cm

Footer 1.0 cm

Orientation Portrait in general. Landscape may be used based on the output required.

Gutter 0 cm

Gutter position Left

Paper A4 – 21cm x 29.7cm

Page Border None

Page Colour No colour

Page Background Blank, no image

Page/Section Breaks Main sections must start from a new page using page breaks to ensure consistency

Header Blank

Document Title Version # Page x of y

Footer
(located at bottom-left) (located at bottom-right)

A & A Style Guide v1.0 Jan 2019 Page 16 of 16

8.4 Table of Contents (ToC)
Documents in a report format must have a ToC with the following setup:

 ToC must be automatic to ensure a quick and easy way of updates

 ToC must show all hierarchy levels in alignment with heading structures
 Style must be appropriate to the document format
 ToC must not use any tab leader
 ToC must show the page numbers for all headings and subheadings aligning to the right.

8.5 Cover Page

Documents in a report format must have a Cover Page at the very beginning with the following setup:

 Cover Page must be separated from the ToC using appropriate page breaks
 Cover Page must not include a pager number
 Cover Page must include the organisational logo.

9 Logo
You must follow the rules set out in this section to preserve the integrity and consistency of presentation of the logo:

 organisational logo must be used on the cover page of every document

 the artwork must not be recreated under any circumstances
 the logo must not be applied any Picture Styles; for instance, placed in a box or circle
 the logo must be carefully resized without distorting its proportions or image quality
 the logo must not be cropped or altered.

10 Citation and Reference List

Any external resources incorporated in A & A Coffee business documents must be acknowledged by inserting in-text
citation and a reference list. Details are discussed in the subsequent sections of this section.

10.1 In-text Citations

In-text citations must:

 be placed where appropriate without distracting the reader: at the end of a sentence before a termination mark,
immediately after the name of the author, or at the end of a paragraph
 be written based on the Harvard style
- References  Style  Harvard
 Include the name of the author, date, and page number.

Example 1
Journal Article, reference after
According to Tezcan (2006, pp.122-152), good assessment tools can help
the author
students apply their knowledge and gain more skills.

Example 2
Book,
A compliant RTO knows how to incorporate best practices in their daily reference before the termination
operations (Tezcan & Long, 2014, pp. 572-574). mark (full stop)

A & A Style Guide v1.0 Jan 2019 Page 17 of 16

10.2 Reference List (Bibliography)
Reference list must:
 be placed at the end of the document as a separate and standalone section
 have the heading “References” formatted as Heading 1 (see Section 8.3 Headings & Subheadings)
 be alphabetically sorted (A to Z)
 be written based on the Harvard Style.

References
Tezcan, A. & Long, M., 2014. RTO’s in Australia: Governance and Compliance.
2nd ed. Sydney(NSW): VET Fair Publications.
Yilmaz, T., 2006. Helping RTOs Become Compliant. Compliance Articles, 16
May, Volume 845, pp. 122-152.

11 Saving and Versioning Documents

All digital documents must be regularly saved to avoid and potential data loss.

The following naming convention must be followed:

‘Date of creation Document Name Version #’

e.g. 30-05-2016 Industry Report v1.0

Versioning of documents must always start with v1.0, then each time a:

 minor modification is made to the document, the decimal side must be incremented:

e.g. 30-05-2016 Industry Report v1.1

 major modification is made to the document, the integer side must be rounded up:

e.g. 30-05-2016 Industry Report v2.0

A & A Style Guide v1.0 Jan 2019 Page 18 of 16