MANAGEMENT PRINCIPLES

AND PRACTICES
ASSIGNMENT
SUBMITTED TO : DR KIRAN BAJWA
MADE BY:
1. SHUBHAM (19102100)
MEMBERS OF GROUP:-
1. SHRUTI (19102099)
2. SHIVANSH (19102097)
3. SHOAIB (19102098)
4. SHIVAM (19102096)
MANAGEMENT
COMPETENCIES
SKILL
JOB
ATTITUDE
KNOWLEDGE COMPETENCY
OBSERVABLE
BEHAVIOUR

JOB
PERFORMANCE
MANAGERIAL COMPETENCIES
• MANAGEMENT – It is the administration of an organization, whether it is a business,
a non-profit organization, government body.
or
- It is the coordination of all resources through the process of planning, directing and
controlling in order to attain stated goals.
• COMPETENCIES –It is a set of knowledge, skills and attitudes that contribute to
personal effectiveness.
• MANAGERIAL COMPETENCIES –It is set of knowledge, skills and attitudes that a
person needs to be effective in a wide range of positions and various organizations.
COMPETENT MANAGEMENT
• Competent Management can be defined as the ability to meet organizational
objectives, use available resources efficiently, maintain high levels of employee
performance and professionalism, and provide excellent service to customers.
For example- Imagine yourself going on a vacation.
CASE 1- The first day, you stop for lunch at a fast food place at a highway exit and
you observes that the girl at the counter is crying ,the people in the cooking area
are yelling at each other, and the manager is doing nothing to address the situation.
As a result, your food arrives late, frustrated customers leave, and the whole place
reeks of anger and hostility.
• CASE 2- Later in your trip, you stop again at a similar place for a quick meal. But this time, the
manager and staff seem to work as an efficient team, and there is no tension at all! The
services is excellent and the customers leave happy.
• Even though the two restaurants were almost identical and their menus were the same, there
was a huge difference between them. Simply put, the second place had competent
management, and the first did not.

CONCLUSION

• Good leaders get good result. In our fast food example, the desired results were straightforward:
get the food to the customers quickly, make the custonmer happy, and maintain an efficient
operation.
• However, even a simple objectives require a diverse skill set. For example, manager should hold
themselves accountable and accept responsibility fir the success or failure of their operaton.
• Managers should also be knowledgeable and experienced in order to guide and motivate their
subordinates for making the organization successful.
 MANAGEMENT

MANAGEMENT LEVELS OF 6 CORE MANAGERIAL

FUNCTIONS MANAGEMENT COMPETENCIES
PLANNING TOP COMMUNICATION
ORGANIZING MIDDLE PLANNING AND
ADMINISTRATION
STAFFING FIRST LINE/BOTTOM TEAMWORK
DIRECTING STRATEGIC ACTION
CONTROLLING MULTICULTURAL
SELF MANAGEMENT
 MODEL OF MANAGERIAL COMPETENCIES

COMMUNICATION
COMPETENCY

SELF TEAMWORK
MANAGEMENT COMPETENCY
COMPETENCY

STRATEGIC ACTION PLANNING AND

COMPETENCY ADMINISTRATIVE
COMPETEWNCY

MULTICULTURAL
COMPETENCY
COMUNICATION COMPETENCY
• It is a ability to transfer and exchange information effectively in an
organization.
• It leads to better understanding between ourselves and the other.
Basically it consists of three channel:
• Informal communication-It is used to build social networks and good
interpersonal relations.
• Formal communication-It is used to announce major events and
activities in an organization.
• Negotiation-It is used to settle disputes.
TEAMWORK COMPETENCIES
• It is the ability to work with others toward a shared goal, participating
actively, sharing responsibility and rewards, and contributing to the
capability of the team. Leader with this skill empathize and creates
an atmosphere of respect, helpfulness and cooperation.
STRATEGIC ACTION COMPETENCIES
• It is the ability to understand the overall missions and values of the
organization and ensure that employees action match with them.
• It also involves understanding how departments or divisions of the
prganizations are interrelated
PLANNING AND ADMINISTRATIVE
COMPETENCY
It involves :
• Deciding what tasks need to be done.
• Prioritize them according to their difficulty level.
• Determining how they can be done.
• Allocating resources to enable them to be done.
• Monitoring progress to ensure that they are done.
MULTICULTURAL COMPETENCIES
• It is the ability to understand, appreciate and respond to diverse
political, cultural and economical issues across or within the nation.

SELF MANAGEMENT COMPETENCY

• It is the ability to develop ourself and taking responsibility. It also
involves integrity and ethical conduct.