PULLMAN, GRAND MERCURE AND THE SEBEL TECHNOLOGY GUIDELINE SUMMARY

MARCH 2016

TECHNOLOGY GUIDELINES FOR UPSCALES ENG 2016

SUPERIOR, DELUXE and

100% OF ROOMS should be EXECUTIVE ROOMS
equipped with LED screens
Technical specifications 55’’ minimum HD LED
TELEVISION

Hotel mode (limitation of noise, duplicable Premium Series

configurations)
Volume control SUITES
Menu lock
Hotel welcome message (without the name of the 60’’ minimum HD LED
customer) Premium Series Size to be Recommendations
Quick and easy switching between analogue and chosen according to the size of - Positioning of your choice (on furniture, wall)
digital channels from a single list the room providing access for maintenance, changing models /
Information system of the hotel upgrades.
Channel package adapted to the customs of each - Avoid removable TV mounts and TVs built into into
country and classified by theme/language groups furniture. Conceal the cables.
- The design and innovative characteristics are
Brand Reccommened : LG, Philips, Samsung, Panasonic and Sharp essential selection criteria.
UNIFIED EXPERIENCE
BY PULLMAN

Refer to the standard Pullman Technology Guidelines specifications.

25th Floor, Interchange Building, 400 Orchard Road #21-05 Orchard Towers Global Headquarters
Rahul Salgia Digivalet address: 399 Sukhumvit Road, Singapore 238875 89C Science Park Drive
CEO - DigiValet Martin Chua – ASPAC VP marketing Klongtoey Nua, Wattana, Bangkok 10110 OFF: +65 6235 6228 | MOB: +65 98532615 #03-11/12 The Rutherford
+91-98260-65969 +65 96172280 FAX: +65 6733 0996 Singapore Science Park I
Tel: +66 (2) 611.2755-6, +66 (2) 259.0283-4
rahul@digivalet.com martin@digivalet.com EMAIL: ravinderpal@palvision.com | Singapore 118261
Fax: +66 (2) 259.0286
rahul@digivalet.com WEBSITE: www.palvision.com Tel: +65 6221 2012
saovalak.wontanawaikoon@guest-tek.com
www.digivalet.com www.guest-tek.com Fax: +65 6220 9697
ALTERNATIVE SOLUTION
+ CONNECTIVITY PANEL

RECOMMENDATIONS
The connectivity panel must be integrated into the furniture and easy to
access.
A kit integrating the panel into a desk or table.
Cables must be concealed.
The instructions for use must be in front of the connectivity panel. Input device with customer interaction :
Reception must provide a free cable kit (on loan). A: HDMI interface
B: USB 5a/5v charger
C: VGA (RGB)
D: 3.5 mm Audio-in interface
E: AV composite input

Rear mounting connections:

F: Electrical supply
G: Input / Output of LAN (RJ45) network
H: RS232 (RJ45) Input / Output
I: Output with HDMI cable
J: HDMI Cable with Secure Connection Screw-in
For hotels that do not have the Unified Experience by Pullman solution Fastener Refer to the standard Pullman Technology Guidelines specifications.

Extra power outlets and USB smart device charging, all at guest’s
MANDATORY fingertips.
on either side of bed / Uniquely designed for installing flush into furniture, millwork, or case goods.
Power Hub
(Bedside)

Includes rubberised black and metallic charcoal trim options.

writing desk Perfect for placement at hotel room desk and nightstand.
Bedside placement allows guests to charge and use mobile devices
comfortably in bed.
Saves guests from crawling under and behind furniture to find power outlets.
Or Equivalent Charges up to four mobile devices, (2 AC and 2 USB).
Simultaneous USB power output for tablets and phones, (2.4a left), and (1.0a
right).
Available in UK/UK, EU/EU and UK/EU plug configurations and approvals.
Engineered for safety with integrated 10amp circuit breaker.
Add to any MediaHub to create an all-in-one multimedia and charging station.

SoundLink® Bluetooth®
Mandatory for Superior, Deluxe, Optional for Superior, Deluxe,
MUSIC IN ROOMS

speaker III
Executive Rooms and Suites
•Connect wirelessly to yours smartphone,
tablet or other Bluetooth device.
•Bose technologies help reproduce music with
the fullness, clarity and depth you might not
except from a Bluetooth speaker this size.
•The litihum-ion battery lets you share your
music for up to 14 hours without recharging.
•Aux input enables audio connections from
other sources, increasing versatility of system.
•USB port allows for software update to ensure
ongoing Bluetooth device compatibility.
•Silicon button panel protects from dirt and
dust, while a wraparound metal grille adds to
its durability and resists fingerprints.
•Volume limiting capability allows you to
preset a maximum volume to ensure that the
neighboring rooms do not get disturbed.
Executive Rooms
and Suites
CineMate® 15 home theatre
speaker system
•Full, impressive TV sound that spreads well beyond the soundbar itself
•Deep bass from the Acoustimass module that brings movies, TV shows, sports
and video games to life
•Soundbar fits easily in front of TV and connects with just one cable
•Easy-to-use universal remote controls TV, cable box and more
•Multiple audio inputs: choice of digital optical, coaxial and analog
•Easy-to-install with only a wire between Acoustimass module and soundbar, and a
power plug.
Refer to the standard Pullman In Room Music specifications.

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 ROOM & SUITES ROOMS & SUITES
SPECIFICATIONS • 1 phone with 1 line
• 1 RJ45 for telephone
2 phones & 2 phones lines in • 1 white/black wired telephone
these room types
SPECIFICATIONS
BED HEAD
• 10 dials in direct access
1 RJ45 for telephone, 1 telephone handset
• Adjustable amplified listening
TELEPHONES

with charging station, DECT type, with

data port, 1 telephone line, 3 power
• Configurable led message ASP(AMT)-6110-S
socket outlets ( 1 for DECT hidden from
• Choice of pictograms to illustrate all 9600 MWD10 / AGR-8106-SMK A 2410
services by memory touch (Label
guest, 2 for guest use)
customization possible) • Access to the
DESK, RJ451 programming and to the regulations made
1 RJ45 for telephone, 1 telephone inaccessible to the customers to avoid any
Cordless type base unit, standard type,
involuntary deprogramming • Touch secret
with data port, 1 telephone line (same microphone
lines as for bed head), 4 power socket • Regulation of the volume bell (strong - low)
outlets (1 for phone hidden form guest, 3
• Mixed Numbering DC / FV
for guest use) • Mobile or wall mounting
DESK RJ452 • Technology
1 Rj45 for HSIA + 1 power socket outlet 1
RJ45 for telephone including 1 standard
type handset, with data port + 2 power BATHROOMS
socket outlets for guest use. All RJ45s are SPECIFICATIONS
connected to 2 telephone lines (including
bed head and desk). • All rooms must be 1 phone with 1 line
1 RJ45 for telephone 3300TRM Trimline AAX-4100
equipped with the following telephones. • A 2310
Please find the description for each white/black wired telephone
location
INCASE OF CORDLESS PHONES BEING USED THEN THE BASE STATION "MUST" HAVE PERMANENT POWERSUPPLY
SAFETY BOX

SAFETY BOX
Should be large enough to
accommodate a 17" laptop
and its cables.
Compatible with NFC standards
(Near Field Communication)
SENTINEL 2 Safeplace Extreme Trustee II

More than 200 rooms

MINI BAR Each room must be equipped with a
silent Bartech brand (mandatory)
MINI BAR

automatic mini-bar, lit from within and

connected to a PMS.
ROOMS •Bartech brand automatic mini-bar is
40 LIT. mandatory.

Fewer than 200 rooms

SUITES •Automatic mini-bar is optional. Bartech
brand automatic mini-fridge is
55 LIT. mandatory. Refer to the standard Pullman Technology Guidelines -Mini Bar
specifications.

ROOM KEYS
Functional description:
- Independent electronic lock - RFID TECHNOLOGY:
- ISO 14443A (Mifare), 14443B and 15693 13.56 MHz technology
•Fire listed for usage on fire doors. (UL, EN, BS)
KEYS

•High security mortise lockcase in ANSI, JPN, AUS ,EURO versions

•CE, FCC approved
•3 point steel latch construction with an antifriction mechanism
•ADA compliant (guests with physical disabilities)
• Min, 600 events audit trail
•Optional high security mechanical override .
Compartible with NFC (Near Field Signature / ESSENCE ALV2 P Type Saflok
Communication) and BLE (Bluetooth Low Energy)
INTERNET ACCESS

PUBLIC AREAS MEETING ROOMS (FOR

ROOMS & SUITES
100% of the rooms and suites
must be equipped with:
• Wired
• Wi-Fi
• Plug and power
adaptors/different voltages
• A variety of chargers is
available on demand at the
reception
Please refer to ACCOR
Internet & Wifi Standards
100% of public areas are PULLMAN)
equipped with WiFi/Wireless 100% of meeting rooms must
be equipped with:
• Free up to 512 Kb and 1 Mb
High Speed is charged. When • A wired Connection
charged, pricing should be done • A Wi-Fi Connection
according to the market and the
comp set for Rooms and Recommend supplier for
Meeting Rooms. ASPAC : Docomo
• Rooms = For a 100 Rooms
property, a 15 Mo speed is
required based on 50% usage.
• Always free in public areas. ACCOR RECOMMENDS 1 AP
When charged it should be per 2 Rooms OR As per Heat
interfaced with a PMS.
Map survey by IT dept.
• Use a Bandwidth Management
System in order to maximize
guest satisfaction.

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 DIGITAL DYNAMIC SIGNAGE CHARTER
Recommended elements
The digital signage system immediately enables your > 1 x 32" directional totem in portrait format on base or wall located in the lobby or near the meeting
guests to areas.
understand the information communicated to them > 1 17’’, 19’’ or 22’’ LCD monitor at the entrance to each meeting room.
(policy information,prices, etc.)
The purpose of this system is twofold
// Guiding and informing the guest
// Recalling the brand identity in a visible way in the
hotel
DIGITAL SIGNAGE

The digital signage system also enables

Modernising media (flat screens, touch screens)
and using new formats: photos,films, etc.
// Managing information in real time (dynamic pricing)
// Personalising the reception of customers taking part
in conferences
// Livening up communal areas of the establishment
(e.g. art

Refer to the standard specifications of

Pullman DIGITAL DYNAMIC SIGNAGE
CHARTER.
WEB CORNER

Connectivity by Pullman powered by Microsoft is no

longer a place next to the lobby but several places in
the heart of the Lobby.
EQUIPMENT DISCOVERING THE INTERFACE
//SAMSUNG SERIES 7 / 27-INCH Mail
HD ALL-IN-ONE Social Networks
//SAMSUNG ATIV SMART PC TABLET Airline Check-in
//WIFI DIRECT PRINTER Office
//ELEGANT TELEPHONE CHARGER Games
WITH MULTI-SOCKET ADAPTOR City Guide
Press kiosk
Designer: Passman Itineraries
Please refer to Connectivity by Pullman in Multimedia
the Appendix

THE MUSICAL CONCEPT IN THE COMMUNAL AREAS

•Background music, in perfect harmony with Pullman values, is a bonus that enhances the
customer experience.
•Different types of background music can create a distinctive and unmistakable atmosphere.
•The zoning concept allows you to create a specific atmosphere for each area of the hotel.
•Background music, in perfect harmony with Pullman values, is a bonus that enhances the
customer experience.
•Different types of background music can create a distinctive and unmistakable atmosphere.
•The zoning concept allows you to create a specific atmosphere for each area of the hotel.
SOUND SYSTEM

Refer to the standard Pullman meeting room specifications.

Musicstyling is a consulting firm specialised in composing bespoke musical selections to create an

atmosphere in the main hotel areas, such as the restaurant, bar, spa, lobby and other customer spaces
MUSICSTYLING DOWNLOAD PLAYER runs in the background and can broadcast music on several
channels from one PC. Once you have signed up to the service, the Musicstyling team will create bespoke
playlists for you.
INTERNET CONNECTION
The computer must be connected to the Internet, via Ethernet, fibre optics or wireless technology.
Download Player requires Internet access via HTTP, HTTPS or SSL port, similar to that used by Web
browsers such as Microsoft Internet Explorer or Mozilla Firefox.
Single Music PC or Notebook Requirements
Operating System - Windows Vista, Windows XP
CPU - 1GHz
Memory - 256MB RAM
Hard Disk Space - 20GB of available space
Internet Connection - HTTP/HTTPS/SSL on Ports 80, 8080, 441
Download Speeds > 512MB recommended and allow .EXE application/octet-stream downloads on
firewalls
Sound Card - A sound card is required for audio output (Can use onboard soundcard if available)
Peripherals - Monitor, Keyboard and Mouse for initial setup
Multiple Music Zone PC or Notebook Requirements
Operating System - Windows Vista, Windows XP
CPU - 1GHz
Memory - 512MB RAM
Hard Disk Space - 60GB of available space
Internet Connection - HTTP/HTTPS/SSL on Ports 80, 8080, 441
Download Speeds > 512MB recommended and allow .EXE application/octet-stream downloads on firewalls
Cards - One sound card is required for each audio output
Peripherals - Monitor, Keyboard and Mouse for initial setup
Centralized Sound System that is able to distribute different inputs to different areas

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 INTERACTIVE BAR TABLE
INTERACTIVE
BAR TABLE

Interactive Table Projection System

Samsung SUR40 Surface
Table Running Microsoft Surface
MagixTable™

GestTable ™ 42” LCD

Multi-Touch Table

MEETING ROOMS
Pullman is a upscale brand. All components and workmanship are to be of a high
standard commensurate with this level branding. All finishes are to be of a high
quality, with superior wear qualities.
Finished stainless steel is a typical finish for connection plates and the
like. All cables are to be neatly loomed and kept as inconspicuous as possible. The
MEETING ROOM

overall intention is to remove equipment and cabling from the floor as far as is
practicable, and makes the rooms as flexible as possible.
A number of specialist consultants should be engaged as part of the
design team:
An audiovisual designer with suitable experience in hotel projects and with
a good knowledge of the operational requirements of hotel AV.

An architectural lighting designer with experience in working in

performance venues and knowledge of the interface requirements.
An acoustics consultant, particularly to provide advice regarding isolation
between operable rooms.

Refer to the standard Pullman meeting room specifications.

INTERACTIVE TOUCH DISPLAY

INTERACTIVE TOUCH DISPLAY

SMART BOARD SOLUTIONS
FOR MEETING ROOM

UHD Screen
Lecture recording
Multi Point Touch

http://www.lgecommercial.com/

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 1.1 Behind the main lobby reception counter to create a large video wall / projection.
1.2 The content will be as split screens, full image, picture roaming, picture in picture, customized layout with information from the web, pre-production etc…
1.3 Different content packages can be played and controlled by a Mini IPad / touch Screen with preprogrammed options.
BEHIND THE RECEPTION PANELS

2. Technical Solutions:
There are 3 types of recommended Display technologies available in the market in the mid-high range that are proven as durable and satisfactory result in comparison
to the costs in short / long terms:

CONTACT : ORMEDIA ( For DESIGN & BUILT )

Eran Oren
Founding Director
www.ormedia.net

LED DISPLAY PANEL : LG / SAMSUNG

This one is like a power pack (2 devices can be charged simultaneity)

CHARGING DEVICES for PA

Power
Floor
Stand
Charging
Station

Portable Phone Charging Station

" Lobby conches with charging ports built in"

WIRELESS CHARGER wireless charging receiver

wireless surface charger

wireless charging task lighting wireless charging valet tray

- Accor PMs Should ensure required powerpoints provision in Lobby / Lobby bar & Breakout area where these gadgets are
proposed/planned to be implemented. ID approved required for all these.
- All these are to be procured under OS&E by Operations

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