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n SESSIONS
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Key Speakers
Private Banking Asia offers you in-
depth panel discussions including
more than 5 hours of chat show style Alison Lim
sessions where you can ask Deputy Director, Head of Albert Lee Kam Shing Kwang
questions that you want answers for. Investor Services Division Head of Global Private Client, Managing Director and Head
Monetary Authority of Asia Pacific Region of Investments South Asia
Singapore Merrill Lynch, Hong Kong JP Morgan, Singapore
INTERACTIVE
Round Table Stephen Pak
Discussions Graham Reeve Chief Investment Officer -
Managing Director Arpit Agarwal Asia
Interactive round table discussion Myer Family Office, Head of Private Banking CSFB Private Bank, Hong
– Private Banking Asia is the Australia ICICI Bank, India Kong
strategic platform for the rail industry
to converge, discuss, debate and
share insights of issues relevant to Alain Mestat
the rail industry. Delegates have the President of the Promotion Carol Pepper
option to choose from 6 different Board President Rajesh Malkani
topic areas with each topic led by Luxembourg Financial Pepper International Managing Director
an industry chosen expert to lead Centre Family Office, USA BNP Paribas, Singapore
the discussion. This interactive round
table discussion is set up specifically
for delegates to come away with • Delivering successful strategies for building your HNW client’s wealth
different insights into issues that
like-minded companies are also • Learn and compare best practices for winning and retaining clients in an increasingly competitive
facing. environment
• Balancing risk and return in your client’s portfolio in an uncertain investment market
• Integrating alternative products into your HNW’s investment strategy
Networking activities Organised by:
www.fundsmanagementworld.com/2005/pba
Private Banking Asia 2005 www.fundsmanagementworld.com/2005/pba
High Net Wealth Management
8.00 Registration, morning coffee and tea hosted by 11.40 Evaluating the importance of brand in private banking and
wealth management
• Identifying what measures you can take if you don’t have an
established brand
8.45 Chair’s welcoming remarks • Analysing how best to use your brand to position yourself
Suzanne Murphy within the market
Managing Director and Member Investment Committee • Is brand only useful for targeting new clients or can it be utilized
Acorn Partners (Family Office), USA for existing clients?
David Y. C. Wong
ASSESSING ASIA’S HNW MARKET AND TRENDS Executive Director, Region Head Private Banking, Asia Pacific
American Express Bank, Hong Kong
Welcoming keynote address
8.55 Developing the wealth management industry in Singapore International case study
Alison Lim 12.10 Strategically differentiating yourself from your clients – If
Deputy Director, Head of Investor Services Division you are all selling the same product how can you strategically
Monetary Authority of Singapore differentiate yourself from your competitors?
• Where do the greatest areas of competition lie when it comes
Keynote address to winning and retaining HNWs?
9.10 Meeting the demands of today’s high net worth individual • Evaluating what are the most successful strategies at
• Examining new investment behaviours and asset allocations differentiating yourself from your competitors – how price
of HNWs sensitive are today’s investors?
• Assessing what are the new service demands of the HNW • Determining what pricing strategy (i.e. transaction based,
• Understanding the implications for the private banking industry management or bundled) is most suitable for your HNW
Albert Lee Alain Mestat
Head of Global Private Clients, Asia Pacific Region Head of International Marketing & Corporate Communications
Merrill Lynch, Hong Kong Banque Privée Edmond de Rothschild Europe, Luxembourg
Merrill Lynch are co-authors of the World Wealth Report which
looks at changing trends in the needs and demands of HNWs 12.40 Lunch
Regional wealth management roundtable EVALUATING AND MEETING THE NEEDS OF TODAY’S HNW
9.40 Reviewing the growth and potential of the Asian HNW market INVESTOR
• Analysing the similarities and differences between the Asian
HNW market and the rest of the world Special address
• What are the key investment strategies that HNWs are adopting 2.00 Evaluating the demands of today’s high net worth individual
and how have these changed? • How have the needs and risk attitude of HNW’s changed? What
• Where do the greatest business opportunities for private wealth future trends can we expect to see?
• Examining new investment strategies that HNWs are adopting
management teams lie?
to achieve their objectives
Panellists:
• Putting together a checklist of what today’s high new worth
Harmen Overdijk
individuals looking for from wealth management professionals
Chief Investment Officer - Asia
in terms of service - are they getting it?
Mees Pierson, Hong Kong
Carol Pepper
President
Kam Shing Kwang
Pepper International Family Office, USA
Managing Director andd Head of Investment South Asia
JP Morgan, Singapore Family office roundtable
2.30 What do they want from private banks?
Nick Kalikajaros • Identifying family offices main wealth management concerns
Head of Private Banking • What services or advice does a family office value most from
St. George Bank, Australia a private bank?
• Where are private banks delivering on family office demands
Arpit Agarwal and where are they falling short?
Head of Private Banking Panellists:
ICICI Bank, India Roland Staub
President
Tan Sing Hwee TS Trustee Suisse AG (Family Office), Switzerland
Head of Investment Advisory Group
ABN AMRO Private Banking, Singapore William Klippgen
Director
Moderator: Tigris Capital (Family Office), Singapore
James Anderson
Chairman & Editor-in-Chief, Bryan Goh
Tru-Est Director, Alternative Investments
Tru-est produce the online portals www.thewealthnet.com for Oaks Family Office, Singapore
the wealth management industry www.thetrustnet.com for
technical content, for trust specialists and www.pamonline.com Graham Reeve
for private asset managers Managing Director
Myer Family Office, Australia
10.30 Morning refreshments
Moderator:
WINNING AND SERVING YOUR CUSTOMER Suzanne Murphy
Managing Director and Member Investment Committee
11.10 Balancing risk and return: Developing an effective risk Acorn Partners (Family Office), USA
management framework for portfolio management
• Examining the main types of risk facing HNW portfolio managers 3.10
• Embedding risk management policies in the areas of strategy
development and performance and pricing
• Disseminating risk management practices and methodologies Speed Networking is an exciting non-pressured way to meet
to the clients fellow conference delegates and industry peers in one 40-minute
Kam Shing Kwang session. These brief meetings are the starting point for conversation
Managing Director and Head of Investments South Asia and networking throughout the conference. This is where long
JP Morgan, Singapore lasting and profitable business relationships begin.
Day One cont’d Day Two Tuesday 12 July 2005
High Net Wealth Management
• Exchange business cards with fellow conference delegates 8.00 Morning coffee and tea
and industry peers
• The best 40 minutes networking session you have ever 8.50 Chair’s welcoming remarks
experienced Alain Mestat
President of the Promotion Board
3.50 Afternoon refreshments Luxembourg Financial Centre
Donna Nicolof Round table 5: ‘Soft’ Assets (Art, Jewellery, Paintings etc)
Head of Private Banking Irene Lee
National Private Bank, Australia General Manager
Singapore Tyler Print Institute
John B. Trammell
Chief Executive Officer Round table 6: Philanthropy
Investor Select Advisors, USA Terry Ferris
Head of Philanthropy Asia
Moderator: Mees Pierson, Singapore
Garry Hawker
Head of Investing Consulting 5.00 Chair’s closing remarks and close of conference
Mercer, Singapore
CASE STUDY:
2.40 Targeting new money: evaluating the advantages of a private
bank focusing on the ‘affluent’ investor
• Identifying the challenges of targeting the mass affluent investor
- why are some private banks hesitant to go after this market?
• Developing a customer acquisition strategy – what are the
timelines for winning affluent investors?
• Mass affluent investor strategies vs HNW strategies
Arpit Agarwal
Head of Private Banking
ICICI Bank, India High Net Wealth Management
Day Three Wednesday 13 July 2005 www.fundsmanagementworld.com/2005/pba
Post-conference masterclasses
(Separately bookable)
Winning and retaining HNW clients – Understanding trust and tax issues in
Becoming the trusted advisor wealth management
Led by Tim Egold, Managing Director, Dale Carnegie, Singapore Led by David Chong, Director, Portcullis TrustNet Group
Objective
Objective
When targeting the HNW market, private banks face three main challenges.
Who to target, how to target, and how to retain. This masterclass will This 1/2 day masterclass will provide a comprehensive overview of current
look at these three issues and provide private banks with practical trust and tax issues in wealth management in Asia. The delegates will
knowledge on how to increase their effectiveness in these key areas.
gain a practical understanding of the latest developments in trust and tax
Timing issues for wealth management and how they can pass on practical
knowledge to their clients.
Registration will be at 08.30am. The masterclass will run from 9am
through to 12.30pm.
Timing
Session 1: Who to target?
Issues discussed will include: Registration will be at 1.45pm. The masterclass will run from 2pm through
• Should private banks be going after new clients or looking to increase to 5.30pm
their slice of their existing HNW customers’ business?
• Defining your target market
• Types of HNWs to target. Session 1: Review of latest trust legislation
• How do their demands differ? • Singapore
• How have their service/product requirements changed? • Hong Kong
• Labuan
Session 2: How to target?
• Samoa
Issues discussed will include:
• Sales and marketing approaches - determing the optimum sales mix • Cook Islands
- direct marketing/advertising/leveraging brand • Mauritius
- phone • Brunei
- social events • BVI
- face-to-face meetings
• How to organize your private banking team • Cayman Islands
• Case study of private bank strategy who has successfully increased • Implications for wealth management
its HNW share
• Product strategy – in-house products/product lists/outsourcing Session 2: Taxation issues in wealth management?
products/open product architectures
• Understanding the implications of new tax legislation for trustees
Session 3: How to retain? • International tax structuring
Issues discussed will include: • Current tax planning using trusts
• Successful staff retention strategies
• Strategies for retaining the customer when you lose one of your key
Session 3: Wrap up and Q&A
staff members to the opposition
• Incentives and recruitment strategies for HNW advisors/ private banks
• Successful client retention strategies. Implementing a successful David Chong is the Senior Partner of the law firm, David Chong
ongoing customer contact strategy & Co. and he is a Director of the Portcullis TrustNet group of trust
• Measuring customer satisfaction - KPIs companies with offices in Singapore, Hong Kong, Samoa, Cook
• The role of technology as part of customer service strategy
Islands, British Virgin Islands, Beijing, Kuala Lumpur and Labuan (Malaysia)
About your masterclass leader: and Mauritius.
Tim Egold heads up Dale Carnegie Training for Singapore. He has trained David purchased the TrustNet group of companies year 2004. David adds
over 200,000 individuals in the art of sales and customer service. He has
extensive industry related experience to both the directors and to senior
worked with amongst others the private banking arms of HSBC, UBS
and Credit Suisse. management of the group. David matriculated in the UK and qualified with
a Master's Degree in Law and a Master's Degree in Business.
Dale Carnegie Training provides a variety of tailored training programs in
both English & Mandarin. With a 96% average customer satisfaction David was the first President of Society of Trust & Estate Practitioners
rating, Dale Carnegie Training is a world leader in enabling individuals to
(STEP) (Singapore Chapter) and is the President of STEP (Malaysia Chapter);
maximize their potential.
and the Deputy President of the Offshore Institute. He is a member of
For more information please visit www.dalecarnegie.com or all Tim on the Labuan IOFC Tax Consultative Committee.
+65 6220 3836
Media Partners
Private Banking Asia 2005 www.fundsmanagementworld.com/2005/pba
High Net Wealth Management
Corporate groups. Yes, I want to send the team and save even more.
Delegates Package Normal Price Special Price
Benefits to corporate groups:
6 2 day pass SGD16,770 SGD13,416 Save SGD 3,354
• Reserved seats in conference
8 2 day pass SGD22,360 SGD17,440 Save SGD 4,920 • Priority check in
• VIP registration pack
10 2 day pass SGD27,950 SGD20,960 Save SGD 6,990
** Only one discount scheme applies
Attendees details