GEORGE BESHARA AMIN

(+2)01279076891
gbeshara2411@gmail.com
Cairo-Egypt

Objective:
Seeking a challenging position for employment in a progressive organization, for utilize my
personal skills in order to enhance my qualifications through team interaction and
accomplish the firm’s and personal goals.
Personal Data:
Date of Birth : 24/11/1987
Nationality : Egyptian
Marital Status : Single
Military Status : Exempted
Education:
● Modern Academy Maadi-Egypt(2011)
● Communication engineering department.
● Graduation Project: The Final year project was about the Wi-Fi Robotic Car.
● Project grade: very good.
● High school, El Koba el Thanawia School-Cairo (2004).

Trainee:
● Training in "Brilliance Company" Cairo- (CCNA Course) in August 2009.
● Training in "Kenooz Company" Cairo - in August 2007.
● Training with international organization called AIESEC Brazil - in (FEB 2014 –APR2014).

Experience:

Sep 2014 – Oct 2019, Amazon.com in Dubai Network Engineer

Duties & Responsibility
● establish the networking environment by designing system configuration, directing system
installation and defining, documenting and enforcing system standards
● design and implement new solutions and improve resilience of the current environment
● maximize network performance by monitoring performance, troubleshooting network problems
and outages, scheduling upgrades and collaborating with network architects on network
optimization
● undertake data network fault investigations in local and wide area environments using information
from multiple sources
● secure network systems by establishing and enforcing policies, and defining and monitoring access
● support and administer firewall environments in line with IT security policy
● report network operational status by gathering and prioritizing information and managing projects
● upgrade data network equipment to the latest stable firmware releases
● configure routing and switching equipment, hosted IP voice services and firewalls
● provide remote troubleshooting and fault finding if issues occur upon initial installation
● undertake capacity management and audit of IP addressing and hosted devices within data center
MAY 2010 – SEP 2014, TE- data company as Technical support Engineer
- Company in internet service provider.
Duties & Responsibility

● Open and track tickets through resolution and give summary reports to customers.
● Generate customer activity reports and track time to resolve issues.
● Diagnose mechanical, software, hardware and systems failures through established procedures.
● Execute resolutions to problems and follow standard practices.
● Determine, record and work with team to revise current procedures to enhance customer
satisfaction.
● Develop troubleshooting tips and tools to use in diagnosis.
● Develop best practices and guidelines for technical support.
● Coordinate with IT resources for shared responsibilities.
● Offer off hours support through pager on rotating schedule.
● Identify and correct problems critical to routine operations.
● Develop client scripts to streamline operational tasks.

Computer Skills:
● Operating systems (All windows platforms) and Microsoft Office 2016/XP/2007
and Internet Courses (ICDL).
● Internet research skills.
● Full Computer Maintenance Knowledge.
Courses:
● Course GSM at Panasonic center, Egypt - in August 2008
● Satellite Course.
● Communication skills Course
● Microsoft office certified from IBM.
● English Course at American University in Cairo (Advanced Level).

Soft Skills:
● Interactive and fast enough to learn new technologies and sciences.
● Working under pressure.
● Enthusiastic and active.
● Communication skills: speaking effectively, expressing ideas.
● Research and planning: creating ideas, solving problems.
● Self-Motivated.
● Ability to work in a group or individually according to the job requirements.
● Flexible and able to work on rotating shifts.
● High Sense of time management.
Interests:
Navigating through the Internet, Reading ,and traveling .In addition to listening music,
acting ,Swimming, Watching movies, and raising dogs.

"References will be furnished upon request"