UPPER

INTERMEDIATE 3
STUDENT’s
Lesson Lesson Lesson Lesson Lesson Lesson
01 02 03 04 05 06
Welcome to UPPER INTERMEDIATE 3! Lesson Lesson Lesson Lesson Lesson Lesson
07 08 09 10 11 12
Nosso curso foi desenhado tendo como principal foco você, que precisa estar preparado para se comunicar em inglês
hoje, tanto na sua vida profissional quanto na pessoal. Sabemos o quanto o seu tempo é precioso e, por isso, o objetivo Lesson Lesson Lesson Lesson Lesson
geral do curso é aumentar sua exposição à língua inglesa em contextos de uso real por meio de situações relevantes
TEST 1
13 14 15 17 18
desde o primeiro dia de aula, dando a você oportunidades de melhorar sua fluência e se comunicar de forma mais
eficiente. Portanto o UPPER INTERMEDIATE você poderá melhorar suas habilidades comunicativas por meio de uma Lesson Lesson Lesson Lesson Lesson Lesson
gama de atividades, das mais simples como receber um visitante estrangeiro, até situações mais complexas como 19 20 21 22 23 24
participar de uma reunião de negócios ou argumentar a respeito de um tema atual. Lesson Lesson Lesson Lesson Lesson Lesson
O UPPER INTERMEDIATE é um curso inovador justamente por isso: você participará ativamente das aulas, tendo muitas 25 26 27 28 29 30
oportunidades de entender, aprender e utilizar expressões e estruturas da língua necessárias para a discussão de
Lesson Communicative Cohesive devices
diferentes tópicos. Além disso, você também trabalhará com textos de maior autenticidade (tanto com foco em reading TEST 2
como em listening), que auxiliarão na aprendizagem e expansão de vocabulário, preparando você para o bloco de níveis 31 Writing Reference
avançados, bem como auxiliando aqueles alunos que querem obter um certificado internacional como o Cambridge Workbook Workbook Audio
First Certificate (FCE). O UPPER INTERMEDIATE utiliza recursos complementares como trechos de vídeos (filmes, Answer Key Scripts
documentários, reportagens), artigos, sites e os materiais multimídia exclusivos da Cultura Inglesa, como atividades no
quadro interativo, o e-Campus e o Culture World. Para acompanhar o curso com mais autonomia e tirar melhor
proveito das aulas, preparamos este guia que apresenta a estrutura do curso aula a aula e reúne indicações de APRESENTAÇÃO DAS SESSÕES DO GUIA  ♦ Número da aula: O seu
atividades, dicas de estudo e materiais de referência exclusivos. Este guia tem como objetivo: estágio é composto por 32 aulas, incluindo avaliações e momentos
formais de feedback durante o curso. ♦ Communication Objective:
1. auxiliar na orientação de seu estudo; Aqui você encontra o foco do que será estudado em cada aula. Cada
2. sugerir recursos para consolidação do que foi visto nas aulas; uma das aulas gira em torno de uma situação específica relacionada à
3. oferecer suporte no desenvolvimento das Communicative Writing tasks;
vida real. O livro é apenas um dos muitos recursos usados para que
4. identificar o que deve ser priorizado na hora da revisão; e
esse objetivo comunicativo seja atingido, porque o conteúdo de cada
5. servir de apoio e referência caso você precise faltar às aulas.
aula é exclusivo da Cultura Inglesa. ♦ Resources: Aqui estão
resumidamente listados os principais recursos utilizados em sala de
aula. ♦ E-Campus Activities: Nessa sessão estão listadas as atividades
sugeridas no e-Campus/Culture World que vão auxiliá-lo na
consolidação dos itens trabalhados em cada aula. ♦ Homework: Aqui
você encontra as sugestões de exercícios que completam os tópicos
trabalhados em aula, proporcionando mais prática e o ajudando a
consolidar seus estudos.
STUDENT’S GUIDE  UPPER INTERMEDIATE 3

COMMUNICATION OBJECTIVE  Discussing different work cultures

LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
Lesson 01

♦ Sayings Course book page 104 exs. 1, 2, 3, 4, 5 • At work (Vocabulary | MVA004429) e-Campus activities
Many hands make light work / all work and no play / a woman’s work is Course book page 105 ex. 6 • How much do you earn? (Vocabulary |
never / a little work never hurt anyone / you can’t burn the candles at both http://www.youtube.com/watch?v=Y8It MVA004335)
ends / the early bird catches the worm / burn the midnight oil NeIRad0 • FCE Paper 3 Part 3 (Exam Prep |
♦ Idioms MEP003910)
Keep your nose to the grindstone / take it easy / work your socks off / work
like a dog / put your feet up 
COMMUNICATION OBJECTIVE  Describing codes of conduct at work in Brazil to a foreign co-worker or Describing codes of conduct at your school to a foreign student
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Talking about codes of conduct Course book page 105 exs. 9, 10 • The dress code (Listening | Work book page 61 exs. 1 and 2
Lesson 02

You’re expected to… / …is considered unprofessional / there are no formal http://www.youtube.com/watch?v=OFi MLAB005388)
rules about… / It’s up to you to… / …is frowned upon. / it’s not acceptable to… HaMdPPZE • What is the speaker talking about?
/ It’s quite usual to… / We have no objections to … Reusable Set UI3_L02a (Listening | MLAB004244)
♦ Collocations Reusable Set UI3_L02b
Unwritten (dress) code / smart dress / as far as X is concerned / stand on
ceremony / …to a certain extent

COMMUNICATION OBJECTIVE  Discussing your skills and abilities for different tasks and jobs
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Adjectives to describe personality traits Course book page 96 exs. 1 and 2 • Choosing the right job (Listening | Work book page 60 exs. 1, 2, 3 and 4
Lesson 03

Apathetic / bad-tempered / chaotic / hesitation / idealistic / incompetent / Course book page 97 ex. 13 MLA003338)
reserved / thick-skinned / unimaginative / unreliable Work book page 60 ex. 3 • Describing people (Listening |
http://www.youtube.com/watch?v=vM MLA003525)
SNMvS9b4M
http://www.youtube.com/watch?v=QR
W5oUWTFBQ
Reusable Set UI3_L03 
COMMUNICATION OBJECTIVE  Using Relative Clauses to talk about your profession or a profession you would like to have
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
Lesson 04

♦ Relative Clauses Course book page 96 ex. 7 • Relative Clauses (Language | Work book page 63 exs. 1, 2 and 3
Non-defining relative clauses: Course book page 97 exs. 8, 9, 10 MLG001824)
Personality tests, which are very different kinds of tests, measure how you do Work book page 63 ex. 2 • Relative Clauses (Language |
things. / The best thing is to be natural, which isn’t easy, I know. Work book page 62 ex. 1 MLG003059)
Defining relative clauses: Reusable Set UI3_L04 • Agatha Christie (Language |
Employers want to know if you are a person who’s good at working with MLG000449)
numbers. / ...is a professional who works in an outdoor sites... 
Associação Cultura Inglesa São Paulo – 2013 2
STUDENT’S GUIDE  UPPER INTERMEDIATE 3

COMMUNICATION OBJECTIVE  Talking about problems when interacting with people

LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
Lesson 05

♦ Asking for clarification: Course book page 102 exs. 1, 2, 3, 4 and • Stress for emphasis (Pronunciation | Work book page 66 exs. 1, 2 and 3
Sorry, what was that again? / What are you trying to say? / What do you 6 MPR003100)
mean by that? Work book page 66 ex. 3
♦ Checking what you think somebody has said: Reusable set UI3_L05
So what you mean is… / In other words, …
♦ Explaining what you mean:
What I mean is…/ What I wanted to say is … / In other words, … 
COMMUNICATION OBJECTIVE  Describing your professional and academic background & Writing your biodata (CW1)
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Language used in a biography/biodata: Course book page 103 ex. 7 • Interview questions (Listening | Communicative Writing 1: Write your
Lucy Bell is a senior instructor at Body & Soul in Wrexham, Wales / The centre Work book page 60 ex. 4 (optional) MLAB004118) biodata.
 For a sample of the Communicative
Lesson 06

offers ..., ranging from... / ... she is also part of the ... team, managing the http://www.ehow.com/info_8410234_d • Letter of application (Vocabulary |
allocation of instructors and delivering training sessions. / She went to ... ifferences-between-cv-biodata- MVAB004568)
Writing 1 and reference material,
School where she obtained A levels in... / She also obtained her GCSEs... / She resume.html
click here.
has recently implemented a special recreational programme for... / The http://www.ehow.com/how_8537986_
programme has been well-accepted and has increased the number of write-bio-data.html
students aged between 50 - 60 years in 12%. / She is confident, self-motivated Reusable Set UI3_L06a
and has excellent organisational and interpersonal skills. / She is also very Reusable Set UI3_L06b
communicative, which is facilitated by... / These characteristics have made
her a member of a group which raises money for UNICEF... 
COMMUNICATION OBJECTIVE  Talking about stress relief through alternative methods
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
Lesson 07

♦ Double comparative: Course book page 98 exs. 3, 4, 5 and 6 • Comparative adjectives: the ... the Work book page 62 ex. 3
The more you stroke an animal and interact with it, the calmer and happier Work book page 63 ex. 4 (Grammar Ref | GRU00144D)
you become. / The more contact a person has with an animal, the more https://www.youtube.com/watch?v=CP
sociable they become with people. / The longer the therapy, the better the pv4gMZiTE
results. https://www.youtube.com/watch?v=27
Z-mfzgSyA (optional)
Reusable Set UI3_L07 
COMMUNICATION OBJECTIVE  Sharing opinions about unconventional work (and life) experiences
Lesson 08

LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK

♦ Vocabulary items: Work book pages 64-65 exs. 1, 2, 3, 4 • FCE Paper 1 Part 1 (Exam Prep | e-Campus activities
a pay rise / hypothermia / intense / remote areas / culture clashes / blank / and 5 MEP003899)
fazed by / stamina / resolve / harvests / rugged / a glimpse • An ideal job (Vocabulary |
MVA006683)


Associação Cultura Inglesa São Paulo – 2013 3

STUDENT’S GUIDE  UPPER INTERMEDIATE 3

COMMUNICATION OBJECTIVE  Language Workout: Using inversions to talk about professional preferences
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Inversions: Work book page 63 ex. 6 • Inversion: statements (Grammar Ref | Course book page 100 exs. 1 and 2
Under no circumstances can employees use business email addresses for http://www.youtube.com/watch?v=rTL GRU00088A)
private purposes. 1FmvVCuA • Inversion: with so and such (Grammar
Hardly had I started in my first job, when my boss asked me to work Ref |GRU00088E)
Lesson 09

overtime.
Hardly ever have I enjoyed too much competition at work.
Never would I keep a job which revolves around firing people.
Seldom do I see the need for wearing formal clothes in the office.
Little do I know about forming a good team for a project.
Not only was my first job really stressful, but it also demanded a lot from me.
Not until I learned something about my area of work did I decide which
profession I wanted to choose.
Only when I’ve found a rewarding job will I stop feeling upset about my
career. 
COMMUNICATION OBJECTIVE  Discussing consumerism in different lifestyles
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Collocations: Course book page 110 exs. 1 and 2 • TOEFL iBT Listening 023: lecture Work book page 68 ex. 4
Lesson 10

notice and observe the relation; take advantage of; provide the answer; draw http://welcome2illyria.wordpress.com/ (Listening Exam Prep | MEP015200)
in customers; satisfy customers; strongly desire; consumer behaviour; basic 2011/09/16/maslows-hierarchy-of-
needs; needs/
♦ Collocations with “need”: http://en.wikipedia.org/wiki/Black_Frid
satisfy the needs; fulfil the needs; determine the needs; have needs. ay_(shopping)
♦ Chunks: http://www.youtube.com/watch?v=DO
…is all about…; moving on to…; pretty much do anything for… m8giTUOXs
♦ Inversion: Not only have I learned… 
COMMUNICATION OBJECTIVE  Talking about materialism and self-fulfilment
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Quantifiers: Work book page 69 exs. 1, 2 and 3 • Determiners - quantifiers: little/a Work book page 71 ex. 1
Companies usually give little attention to customer service. / In Brazil people Work book page 70 ex. 1 little, few/a few (Grammar Ref | Reading – Read the article “When to use
Lesson 11

usually spend a lot of money with food. / Few new technological Course book page 111 ex. 10 GRU00097I) 'fewer' rather than 'less'?” from BBC
advancements can be put to real practical practice. / When it comes to http://news.bbc.co.uk/2/hi/uk_news/m • The psychology of happiness News and answer the following
advertisements, all you have to know is that they tend to make you buy lots agazine/7591905.stm (Vocabulary | MVA006558) questions:
of useless things. / With a little effort, it’s totally possible to survive the • What is the text about?
consumerism fever. • Based on the article, what have you
learned about the use of “less” and
“fewer”?


Associação Cultura Inglesa São Paulo – 2013 4

STUDENT’S GUIDE  UPPER INTERMEDIATE 3

COMMUNICATION OBJECTIVE  Talking about cost of living in Brazil

LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Lexis related to wealth: Work book page 68 exs. 1 and 2 • World poverty is shrinking rapidly, e-Campus activities.
rich / wealthy / well off / affluent / poor / destitute / hard-up / broke / loaded Course book page 109 ex. 2 new index reveals (News Item |
Lesson 12

♦ Colligations (verb+preposition): MNI130402-103)

to spend on / to pay for / to charge for / to get sth for free / to waste money • Money, money, money (Pronunciation
on | MPR003719)


COMMUNICATION OBJECTIVE  Language Workout: Using indirect speech constructions to report experiences
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Reported speech: Course book page 113 ex. 13 • What did you say? (Language | Work book page 70 ex. 3
He said he had found an answer to the problem / I told her not to tell anyone DVD “The Devil wears Prada” MLGB005336)
Lesson 13

where he was / He said to the team that he had too many meetings this e-Campus: What did you say? • An emergency meeting (Language |
week. MLGB005336 MLGB004157)
• Reporting verbs: use (Grammar Ref |
GRU00064A) ► watch the video
• Reporting verbs: list (Grammar Ref |
GRU00064B) ► Click on READ


COMMUNICATION OBJECTIVE  Writing a letter of complaint (CW2)
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Reporting verbs: Course book page 113 exs. 10 • Reporting verbs (Language | Course book page 108 exs. 3 and 5
to-infinitive (ask, encourage, urge, persuade, convince) Reusable Set UI3_L14 MLG001822) Course book page 133 ex. 2
Gerund (admit, deny, propose, recommend, suggest) • The Spy Granny (Language |
Preposition + gerund (blame, criticise, forgive, praise, thank, accuse, MLG000383) Communicative writing 2 – write a letter
Lesson 14

congratulate) of complaint to formalize your

complaint after buying a product online
which is faulty, and calling the customer
service a couple of times to try to solve
the problem unsuccessfully.
 For a sample of the Communicative
Writing 2 and reference material,
click here.

Associação Cultura Inglesa São Paulo – 2013 5
STUDENT’S GUIDE  UPPER INTERMEDIATE 3

COMMUNICATION OBJECTIVE  Teacher’s choice of communicative objective / Catch-up lesson

LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Teacher’s choice of language items according to choice of communication Course book pages 100-101 + • Are they angry? (Pronunciation | Teacher’s choice
Lesson 15

objective. Teacher’s choice MPR003097)

• News items on the radio (Listening |
MLA001382)
• Quiz show (Language | MLG005565)
• Recognition of company logos and
brands (Language | MLGB005413)

COMMUNICATION OBJECTIVE  Language workout – revisiting grammar points seen so far in the course & CA 1 (Midterm Test)
Lesson 16

It is important that you take notes on the date of the Midterm Test and get better prepared for it. Take advantage of the first 40 minutes of the lesson, which are going to be devoted to revisitation and
consolidation of the main grammar and vocabulary points studied up to this point of the course. The Midterm Test focuses on communicative and functional aspects and the exercises are based on the
objectives of the lessons 1 to 15. The estimated time of the test is 60 minutes and it is divided in three parts:
♦ Listening = 10 marks
♦ Reading = 10 marks
♦ Language in use (grammar and vocabulary) = 10 marks / Total = 30 marks*
*In the Progress Report (Relatório de Aproveitamento) the total of 30 marks is converted to 20 marks. 

COMMUNICATION OBJECTIVE  Talking about promising job sectors in Brazil

LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Lexis to talk about the public sector: Course book p. 118 exs. 5 and 8 • Embedded questions: use (Grammar e-Campus activities
Lesson 17

poor image / worse-paid / limited career opportunities / survey / record Work book p. 71 ex. 5 Ref | GRU000148)
number of applicants / job security / job for life / pay gap / idealistic / http://www.youtube.com/watch?v=hk • Interviewing a young star (Language |
contributing to something wkwyBNoCs MLG005476)
♦ Indirect questions: • Marketing strategies (Language |
Do you know what you will do next? MLGB005342)
Can I just ask what you are studying?
Do you have any idea how easy it is to get jobs in journalism?
Can you just explain what you mean by that? 
COMMUNICATION OBJECTIVE  Making a proposal of a new kind of business
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
Lesson 18

Asking for business advice: Course book p. 114 exs. 1, 2 • Principles for success in modern e-Campus activities
How do we go about ...ing? / What would you advise us to do? / Can you tell Course book p. 120 exs. 4, 8 business (Listening | MLA006525)
me how we...? / Is there a possibility of...? Work book p. 74 ex. 3 • Arranging a loan (Vocabulary |
Giving business advice: MVAB004265)
My advice would be to... / From what you’ve told me, I’d recommend... / The • Going global (Vocabulary |
first thing you should do is... / You ought to think carefully before ...ing MVA006211) 
Associação Cultura Inglesa São Paulo – 2013 6
STUDENT’S GUIDE  UPPER INTERMEDIATE 3

COMMUNICATION OBJECTIVE  Reporting the result of a meeting (CW3)

♦ Writing a report RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
Introduction: the aim of this report is to... / It is based on…/ This report is Course book p. 120 ex. 9 • Business meeting (Pronunciation | Communicative Writing 3: Writing the
intended to... / It draws on / This report looks at/describes... Reusable Set UI3_L19a MPR005152) report of a meeting
Lesson 19

Reporting an observation: It seems/appears that… / It was found that... / The Reusable Set UI3_L19b • What's on the agenda? (Listening | ► Writing a report 2:
majority / minority of … MLAB004238) http://fce-writing-
Quoting: According to … / As X said… / In the words of … nadeen.blogspot.com.br/2011/11/writi
Making a recommendation: It is recommended that... / (Perhaps) it would be ng-report-2.html
advisable for X to (do)
Summing up: To sum up / To summarise / On balance / In short
 For a sample of the Communicative
Writing 3 and reference material,
click here.

COMMUNICATION OBJECTIVE  Negotiating financial responsibilities
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
Lesson 20

♦ Expressions for negotiation: http://www.youtube.com/watch?v=898 • Video 9: Negotiating a price - Exercise Work book p. 74 ex. 2
How much did you have in mind? / Would you be prepared to...? / Supposing OUCyBulM 1 (Listening | MLGB006608)
I..., could you...? / Would you be willing to...? /What kind of warranty could Course book p. 116 exs. 1, 2, 3, 4, 7 • Video 9: Negotiating a price - Exercise
you offer me? / I wouldn’t really... / Sorry, I couldn’t possibly... / If you were to Work book p. 74 ex. 1 2 (Language | MLGB006609)
come back later, I might be prepared to... / The fact of the matter is,... / Well,
I guess I’ll have to leave it. / That sounds OK to me.

COMMUNICATION OBJECTIVE  Talking about your personality traits and behaviour
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Lexis to describe personality traits and behaviour: Work book p. 78 ex. 1 • Ability: could, be able to (Grammar e-Campus activity
You like to enjoy yourself / not afraid to make the leap / you are hardly hot- Course book p. 125 ex. 5 Ref | GRU00048C)
headed or self-destructive / when you take the plunge / I have confidence in Reusable Set UI3_L21a
myself / running at full tilt / you go for it full speed ahead / you are daring Reusable Set UI3_L21b
Lesson 21

and innovative, even far-fetched, ideas / you do sometimes take a tumble / Reusable Set UI3_L21c
you pick yourself up and dust yourself off / make sure you don’t run yourself http://www.youtube.com/watch?v=DzU
into the ground / you seem suspicious of anything that… / you examine in c3Eqzzos
minute detail / you have an amazing capacity to… / you make decisions in a
more positive light…
♦ Language to describe ability:
You seem to have an extensive knowledge both of your limits and of what
you are capable of.
Perhaps you overestimated what you were able to do.
You risk convincing yourself that you cannot be happy.
It is too difficult. I will never manage to do it.
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STUDENT’S GUIDE  UPPER INTERMEDIATE 3

COMMUNICATION OBJECTIVE  Using future forms in the past to talk about decisions
Lesson 22

LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK

♦ Future in the past: Course book p. 124 ex. 3 • Future in the past (Language | Work book p. 79 ex. 3
I was going to see the movie, but… Course book p. 125 exs. 7, 8, 9, 10 MLG001071)
They were about to buy a big new apartment, but… Work book p. 78 ex. 3
I promised I would help you to paint the room, but… http://www.youtube.com/watch?v=QX
The council was to build a huge new shopping mall in the city centre, but… _oy9614HQ 
COMMUNICATION OBJECTIVE  Talking about ethics and social responsibility
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Lexis related to unethical practices: Course book p. 122 ex. 4 • Shoplifting (Listening | MLA003464) Work book p. 76 ex. 1
Lesson 23

To put to detriment / to harm / benefit fraud / cause severe distress / cause Reusable Set UI3_L23a • Feet or fit (Pronunciation |
stress / cause undue stress / have sth investigated / to get caught for... / to Reusable Set UI3_L23b MPR001095)
cause stress / to prove sth / to injure sb / to make allegation(s) against sb http://www.cbsnews.com/2100-
18560_162-2704565.html
http://debatewise.org/debates/1663-
should-we-pay-snitches-to-beat-benefit-
cheats/ 
COMMUNICATION OBJECTIVE  Discussing unethical practices at work/school
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Collocations related to unethical practices: Course book p. 122 ex. 5 • Spending time in prison Work book p. 77 exs. 1, 2, 3
Lesson 24

offer bribes / win a contract / suspect unethical behaviour / suspect bad Course book p. 123 exs. 7, 8, 9, 11 (Listening | MLA003611)
practice / sanction behaviour / turn a blind eye to / blow the whistle / have a http://www.youtube.com/watch?v=y- • Sang or sung
particular dislike for / warn a colleague / conduct a business / take direct wUPUbjmzE (Pronunciation | MPR003686)
action
♦ Names of unethical practices:
Bribery / conflict of interest / corporate manslaughter / discrimination /
fraud / theft 
COMMUNICATION OBJECTIVE  Talking about a nice place you have been to
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Language to describe places: Course book p. 126 exs. 1, 3, 4 • FCE Paper 1 Part 2 (Reading | Current Affairs (Questions)
Lesson 25

remote place / experience the authentic culture / built-up area / unspoilt Work book p. 72 ex. 1 MEP005009) Background to the documentary;
island / package holiday / guided tour / eco-friendly resort / genuine / Work book p. 76 exs. 4 and 5 • FCE Paper 1 Part 2 (Reading |  The plot and the content;
extortionate / well-preserved / off the beaten track / a rip-off http://www.goodreads.com/book/show E000023)  The description of the quality of the
/27694.This_Rough_Magic • FCE Paper 1 Part 2 (Reading | documentary;
MEP004469)  The opinion of the author of the text
about the documentary;
 The recommendations the author
gives. 
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STUDENT’S GUIDE  UPPER INTERMEDIATE 3

COMMUNICATION OBJECTIVE  Using modal verbs to give a friend advice and make suggestions
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Collocations related to giving advice:
Lesson 26

Course book p. 128 exs. 2, 4, 5, 7 • Advice/Opinion: should, ought to Work book p. 79 ex. 4
make up your mind / moral dilemma / follow advice / justify doing the wrong Course book p. 129 ex. 9 (Grammar Ref | GRU00054A)
thing / take advice from / work through problems / formulate judgements / • Advice/Opinion: had better, would
face a dilemma / apply a test rather (Grammar Ref | GRU00054B)
♦ Language to give advice and recommendations: • Advice from an old hand (Language |
you’d better / you’d better off / should(n’t) / it’s far better / It’d be better / MLGB005292)
You ought / If I were you, I’d… 
COMMUNICATION OBJECTIVE  Writing a review of a voyeuristic TV programme or documentary (CW4)
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Useful language to write a review: Course book p. 129 exs. 10 and 11 • What did you watch? (Listening | Communicative Writing 4: Write a
Describing the background of the programme Course book p. 129 Useful Expressions MLA003259) review of a TV show or documentary.
The documentary was screened on national television / the latest episode in http://www.youtube.com/watch?v=tcM • Escape to Zalcabar (Vocabulary |
the popular series / it aims to record... / previous episodes have dealt with gWzxm3qE MVA004022)
issues such as... / ...is part of a series... / it aims to describe... http://www.youtube.com/watch?v=RrS • FCE Paper 1 Part 1 (Reading |
 For a sample of the Communicative
Presenting the plot of content ULRKOUdU MEP005008) Writing 4 and reference material,
click here.
Lesson 27

It tells the story of... / It shows us how people... / The idea is to show that... / http://www.youtube.com/watch?v=6qg
We are shown... pxXI1suU
Describing the qualities of the programme http://www.youtube.com/watch?v=rqE
beautifully filmed / well researched / unconventional / most of the film is dQDbJx1s
done from a nearby hillside http://www.youtube.com/watch?v=_kd
Summing up author’s feelings about the programme TZK3-fcY
I still felt uncomfortable... / it seemed voyeuristic / It left me feeling... / I http://www.youtube.com/watch?v=Ntz
found the music rather irritating... mbPdS0EQ
Recommending the programme to other viewers http://www.youtube.com/watch?v=kO
...the Birdsview team have done a good job / I cannot give it my approval / N8qdWdho4
It’s definitely worth seeing... / Don’t go out of your way to see it. http://www.youtube.com/watch?v=KW
89-wcKg4Y

COMMUNICATION OBJECTIVE  Discussing the British sense of humour
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Lexis to talk about humour: Course book p. 130 exs. 2, 3, 4 and 5 • Comedy in culture (Listening | e-Campus activities
Lesson 28

play a trick on someone / see the funny side of something / take nothing too Reusable Set UI3_L28a MLA006310)
seriously / laugh at yourself / make fun of someone or something / tell a joke Reusable Set UI3_L28b • FCE Paper 4 Part 1 (Listening |
or a funny story / be witty http://www.youtube.com/watch?v=L_- MEP004495)
jE_MAOdc • FCE Paper 4 Part 1 (Listening |
http://en.wikipedia.org/wiki/Catherine_ MEP003933)
Tate • FCE Paper 4 Part 1 (Listening | 
E000037)

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STUDENT’S GUIDE  UPPER INTERMEDIATE 3

COMMUNICATION OBJECTIVE  Comparing and contrasting British and Brazilian sense of humour
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Verb-Noun Collocations: Course book p. 130 ex. 1 • FCE Paper 1 Part 2 (Reading | e-Campus activities
crack a joke or a smile / toss a remark / rely on situations / deliver a line / Work book p. 72 Reading tip MEP003900)
Lesson 29

raise an eyebrow Reusable Set UI3_L29a

♦ Expressions: Reusable Set UI3_L29b
take myself too seriously / make fun of yourself / burst out laughing; Reusable Set UI3_L29c
♦ Adjective-(Noun Collocations):
witty, light-hearted remarks / physical humour / goofy pranks/ absurd
situations / dark, biting and sharp humour / funny line / clever / gross / gory /
hysterical


COMMUNICATION OBJECTIVE  Teacher’s choice
LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ According to teacher’s choice of materials According to teacher’s choice • What is social responsibility? e-Campus activities
Lesson 30

(Listening| MLA006534)
• Negotiations (Language|
MLGB005297)
• Active Reading (Language|
MLG006505)
• Future in the past (Language | 
MLG001071)

COMMUNICATION OBJECTIVE  Language Consolidation & Communicative Activities

LANGUAGE ITEMS RESOURCES E-CAMPUS ACTIVITIES HOMEWORK
♦ Inversions; Digital content e-Class • Conversation with a flight attendant e-Campus activities
♦ Relative clauses; Course book p. 134 ex. 5 (Listening | MLA006756)
♦ Indirect questions and Polite questions; • Conference discussion (Listening |
♦ Quantifiers; MLAB004187)
Lesson 31

♦ Ability in the present and in the past; • Listening to complaints (Listening |

♦ Language to ask for and give business advice; MLAB004188)
♦ Question forms; • Relative clauses (Language |
♦ Lexis related to “wealth” MLG003059)
♦ Lexis used to describe personality traits and behaviour;
♦ Lexis to talk about the public sector;
♦ Lexis related to jobs and university.

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STUDENT’S GUIDE  UPPER INTERMEDIATE 3

COMMUNICATION OBJECTIVE  Final Assessment (Final test)

The format of this assessment is similar to the CA1 (Midterm Test), which you took in the middle of the course. However, in this Final Test there is one more part which focuses on written production, so
you will be required to write a text in appropriate style with no reference to dictionaries or other materials. The choices for the written production are based on the topics and language structure
practised during the course through the Communicative Writing tasks.
Lesson 32

The estimated time for this Final Test is 100 minutes and it is divided in four parts:
♦ Listening = 10 marks
♦ Reading = 10 marks
♦ Language in use (grammar and vocabulary) = 10 marks
♦ Communicative writing = 10 marks
Total = 40 marks*
*In the Progress Report (Relatório de Aproveitamento) the total of 40 marks is converted to 30 marks. 

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STUDENT’S GUIDE  UPPER INTERMEDIATE 3

Communicative Writing Reference

Communicative Writing 1 – Writing your bio data Communicative Writing 2 – Writing a letter of complaint
Lucy Bell is a senior instructor at Body & Soul in Wrexham, Wales. The centre Dear Sir/Madam,
offers an array of options to the local community, ranging from field sports such as
football, volleyball and rugby to physical activities focused on mental and physical I am writing to complain about the purchase of a XYZ-1000 microwave oven that I
bought on 3rd May at the cost of $300. The salesperson convinced me to pay the
1 health, such as yoga, meditation and tai chi. In addition to working with most of
suggested price, which included a 60-day money-back trial offer. However, the $300
the field sports currently being offered at the centre, she is also part of the
was immediately charged to my Visa International.
administrative team, managing the allocation of instructors and delivering training
sessions. I would like to inform you that this product did not perform satisfactorily, and after a
week I decided to return it to your company. One of your representatives promised
She went to Torquay Girls’ Grammar School where she obtained A levels in
she would cancel all the charges, including the shipping and handling ones. However, I
English, German, French and economics (waiting for the results). She also
2 received the credit card statement but no credit has been applied.
obtained her GCSEs (maths, English, science, history, geography, computer
studies, economics, art, French and German) in the same institution. I called the customer service and urged to have this sum credited to my account. To
She has recently implemented a special recreational programme for the elderly in my disappointment, the attendant criticised me for returning the product and
recommended going to the retail shop and talk to the manager in person. It is not my
the community. The programme, which is under her supervision and
3 responsibility to pay for your company's lack of quality.
management, has been well-accepted and has increased the number of students
aged between 50 - 60 years in 12%. I would like a quick solution for my problem and the amount credited to my account
She is confident, self-motivated and has excellent organisational and interpersonal immediately so that I may remain a customer of your company in the future.
4 skills. She is also very communicative, which is facilitated by the fact that she is I look forward to hearing from you soon.
fluent in three foreign languages (French, Italian and German).
Yours sincerely,
These characteristics have made her the President of School Debating Society and
5 member of a group which raises money for UNICEF through sponsored activities Jenson Staten
and jumble sales.

Structure of the text: Structure of the text:

1 = first and last name; current position; name of company; area of business; short description of
additional responsibilities
2 = summary of educational background; evidence of your training and qualifications for the job
position
3 = your main responsibilities and experiences; show relevance of experience for the job post.
4 = list skills and highlight the most needed ones for the job; example(s) of work history linked with the
skills informed
5 = mention associations you belong to; describe outstanding accomplishments
 Beginning a letter of complaint = reasons for writing / providing the reader with
background information
 The body of a letter of complaint = state what you have already done to solve the
problem
 Ending a letter of complaint = giving suggestions / asking for a solution
 

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STUDENT’S GUIDE  UPPER INTERMEDIATE 3

Communicative Writing Reference

Communicative Writing 4 – Writing a review of a voyeuristic TV show or
Communicative Writing 3 – Reporting the result of a meeting
documentary
Introduction Last night’s TV – The lost tribe of the Amazon
The aim of this report is to describe the discussion carried out last Friday (15.05.2013) with Claire
Thompson, our business consultant. It is based on information made available by her team via The documentary The lost tribe of the Amazon was screened last night on national television
market research, and on views expressed by local people who were interviewed. as the latest episode in the popular series Disappearing Planet made by Birdsview Productions,
which aims to record parts of our natural world before they disappear. Previous episodes have
Type of business
1 dealt with issues such as the melting of the polar ice caps and the extinction of the white
Claire’s team conducted market research in order to assess the viability of an internet café in the
rhino.
region. Although there are two small cafés with reasonably priced home-made snacks in the area, an
internet café would be a good option, in the words of some local people who were interviewed. The lost tribe of the Amazon tells the story of one of the few remaining tribes still untouched
by western civilisation. The idea is to show that peoples like this are in danger from the logging
Location
2 industry, which is creeping ever further into the heart of the world’s largest rainforest. We are
West Street is a hectic area where lots of other businesses are already located. There is an array of shown the unspoilt beauty of this part of the upper Amazon and the simple way of life that
businesses ranging from pubs to bookshops there. This is mainly due to the fact that West Street is these people follow: hunting, fishing and gathering the fruits of the forest.
quite close to the biggest university campus in the city and also because it has a good reputation for
The documentary is beautifully filmed and well researched, but it is unconventional in that it
its theatres. However, direct competition may be fierce because of two well-established cafés which
tells this story from a distance. Most of the filming is done from a nearby hillside, some from a
are popular with the local community. All things considered, the location seems to be a good choice
helicopter. The human subjects do not talk to the camera; all we hear is the commentator’s
in general terms since there are no internet cafés in the area as mentioned previously.
voice and the sounds of the forest. The filmmakers themselves claim that the tribe itself was
3 unaware that their lives were being watched and recorded. But we, the viewers, only have
Start-up costs
their word for this. And whether they knew it or not, I still felt uncomfortable watching: it
The start-up costs for the café will total to £5,000 as expected, considering the refurbishment of the
seemed voyeuristic.
premises, the purchase of the furniture and the computers. Nevertheless, Claire pointed out that
future investments may be necessary if expansion is in the plans. Claire also recommended including The documentary-maker’s job is to inform its audience. In this sense, the Birdsview team have
all the extra expenses in the business plan as an appendix. done a good job. But they also have a responsibility to get the permission of their subjects
4 first. And knowing that this was not the case with The lost tribe of the Amazon I cannot give it
Conclusion my approval.
The proposal of a café in the chosen area seems to be a viable option due to the characteristics of
Structure of the text:
the business demonstrated in this report. What is more, the location is convenient for university
1 = Description of the background or aims of the programme
students, who are likely to form the biggest part of the clientele. The start-up costs are under
2 = Description of the plot or content
control, but it is highly advisable to maintain funds for unexpected events. 3 = Description of the qualities of the programme + Author’s feelings about it
4 = Recommendation to other viewers

The samples of language to be used in your writing task are highlighted in the text. The samples of language to be used in your writing task are highlighted in the text.
Reference material: Reference material:
• http://fce-writing-nadeen.blogspot.com.br/2011/11/writing-report-3.html  Aspire Upper-Intermediate Course book p. 129 

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STUDENT’S GUIDE  UPPER INTERMEDIATE 3

Cohesive Devices – Language items for writing a great text

A) Addition D) Enumeration
again equally in fact first(ly) second(ly) last on top of (that)
also furthermore moreover finally next to (begin with) then
and in addition (to...) too in the (first) place more important
and then indeed what is more
Examples:
besides
His job involves a number of things. First, he is responsible for general administration in the
Examples: office. Secondly, he has to look after the financial side of the business... Finally, he has been
The house faces north, so it never gets the sun. Also, it is rather damp. asked to build up outside contacts.
The children do not like one another. Moreover, they often quarrel and start to fight. There were several good reasons for changing the plan. To begin with, it involved a lot
She hardly ever goes to the theatre. In fact, she has not been for months. of money. On top of that, it needed too many people.

B) Comparison E) Exemplification
compared with in the same way similarly as (evidence of...) such as
in comparison with likewise for example thus
for instance to show what (I mean)
Examples:
let us (take the case of...)
I used to work fifteen hours a day. In comparison with that, my present job is more like
holiday! Examples:
The doctor advised him to give up smoking. Similarly, he recommended him to eat Most countries do not grow enough food for their needs. Let us take the case of the United
much less and take plenty of exercise. Kingdom.
Most people are superstitious in some way. Thus, a lot of people believe that the
C) Contrast and concession* number 13 is unlucky...
besides naturally still
but nevertheless whereas F) Inference
however of course while If not,... otherwise then
in contrast on the contrary yet In (that) case that implies
instead on the other hand
Examples:
Examples: He left the country the same day. In that case, he must have had his passport with him.
He did not show anyone the papers. Instead, as soon as he got a chance, he burnt them. You must get some more petrol. Otherwise, we will not have enough to get us to the
She is not as pretty as she used to be. Nevertheless, she is still a very attractive girl. next town.
His first novel took him only a few weeks to write, while his next one took over a year.

*Some of these can both be used for contrast and concession (for example: however), while
others such as on the contrary, on the other hand, are more clearly connected with contrastive
relationships between sentences.


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STUDENT’S GUIDE  UPPER INTERMEDIATE 3

Cohesive Devices – Language items for writing a great text

G) Addition J) Enumeration
again equally in fact first(ly) second(ly) last on top of (that)
also furthermore moreover finally next to (begin with) then
and in addition (to...) too in the (first) place more important
and then indeed what is more
Examples:
besides
His job involves a number of things. First, he is responsible for general administration in the
Examples: office. Secondly, he has to look after the financial side of the business... Finally, he has been
The house faces north, so it never gets the sun. Also, it is rather damp. asked to build up outside contacts.
The children do not like one another. Moreover, they often quarrel and start to fight. There were several good reasons for changing the plan. To begin with, it involved a lot
She hardly ever goes to the theatre. In fact, she has not been for months. of money. On top of that, it needed too many people.

H) Comparison K) Exemplification
compared with in the same way similarly as (evidence of...) such as
in comparison with likewise for example thus
for instance to show what (I mean)
Examples:
let us (take the case of...)
I used to work fifteen hours a day. In comparison with that, my present job is more like
holiday! Examples:
The doctor advised him to give up smoking. Similarly, he recommended him to eat Most countries do not grow enough food for their needs. Let us take the case of the United
much less and take plenty of exercise. Kingdom.
Most people are superstitious in some way. Thus, a lot of people believe that the
I) Contrast and concession* number 13 is unlucky...
besides naturally still
but nevertheless whereas L) Inference
however of course while If not,... otherwise then
in contrast on the contrary yet In (that) case that implies
instead on the other hand
Examples:
Examples: He left the country the same day. In that case, he must have had his passport with him.
He did not show anyone the papers. Instead, as soon as he got a chance, he burnt them. You must get some more petrol. Otherwise, we will not have enough to get us to the
She is not as pretty as she used to be. Nevertheless, she is still a very attractive girl. next town.
His first novel took him only a few weeks to write, while his next one took over a year.

*Some of these can both be used for contrast and concession (for example: however), while
others such as on the contrary, on the other hand, are more clearly connected with contrastive
relationships between sentences.


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STUDENT’S GUIDE  UPPER INTERMEDIATE 3

Cohesive Devices – Language items for writing a great text

M) Summary P) Reformulation
in all in short on the whole in other words that is (to say)
in brief in conclusion to sum up rather to put it more (simply)
Examples: Examples:
She spends a lot of money on clothes. She is also fond of buying expensive jewellery. In Towards the end of the party he got up and danced on the table. In other words, he
short, she is extremely extravagant. made a complete fool of himself.
The car is not new but it is in good condition. The price too is very reasonable. On the Most people felt that the project was not worthwhile in proportion to the amount of
whole, I think it is quite a good bargain. time it would take to complete it and equally the financial expenditure involved. To put
The film has a very unusual plot, with plenty of action. Both the acting and photography. it more simply, it was a waste of time and money.
To sum up, this is a film you should not miss.
Q) Replacement
Again (better) still the alternative is...
N) Time*
Alternatively on the other hand
after (a while) before (that time) since (then)
afterwards finally so far Examples:
at first in the end then It is very likely that we shall go by car, even though it is a long drive, because we shall
at last meanwhile (up to) then need some means of transport while we are there. Alternatively, we might fly out and
at (the same time) next hire a car when we arrive.
If things get any worse, we might have to arrange apublic meeting to discuss the matter.
Examples:
Better still, we could even organise a demonstration.
He tried to open one of the small windows. At first it remained firmly closed but, in the
end, after a great deal of effort, he managed to open it a few inches. R) Transition
... and the fire has finally been brought under control. Several men are still missing. As far as... is concerned now
Meanwhile the causes of the explosion are still being investigated. As for... to turn to...
Incidentally with (reference) to...
*That is, indicating temporal relationships. This is a very open-ended group of devices, as the
number of bracketed item shows. For example, instead of at the same time, we may have: at that Examples:
time/at that moment. We can leave most of the details of the proposal until the next meeting. Now, as far as
money is concerned, this needs careful consideration.
O) Result In the end, he decided to sell his car. This, incidentally, proved to be a mistake.
accordingly for that reason then
as a result hence therefore In order to make your text more cohesive and better to read, you also use of synonyms
consequently the (consequence) of that is... thus to avoid repetition.
Examples:
Examples: These cars were first made in 1972. When they were first produced, they were not very
Most people were opposes to the scheme on the grounds that it was too expensive. popular.
Accordingly, it is now being re-examined to see if costs can be reduced. If you have any thoughts on the subject, please let me know. I will be interested to hear
Seven inches of snow fell during the night, blocking most main roads. As a result, traffic your ideas.
conditions have been chaotic. 
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STUDENT’S GUIDE  UPPER INTERMEDIATE 3

Workbook Answer Key | Audio files (in MP3 format) available for download at: http://profesores.cengage.com.br/downloads/1285159446_Audio.zip
Unit 8 Pronunciation Page 63 Grammar Plus
Page 60 Vocabulary Exercise 1 Exercise 1
Exercise 1 1 She_/j/_ is quite_ambitious_actually. 1 who 2 which / that / – 3 which
Across 2 A lot_of people_ask you_/w/_if you can_advise them. 4 that /which 5 which 6 which
2 monotonous 4 secure 5 prestigious 3 The_/j/_interview didn’t go_/w/_at_all_as_I_/j/_ 7 which 8 who / that
6 badly(-paid) 8 rewarding _expected_it to.
Down 4 I_/j/_applied for_a job as_a porter_in_a hotel. Exercise 2
1 low 3 stimulating 4 stressful 7 (badly-)paid 5 I_/j/_ordered_a tomato_/w/_and cheese sandwich. 2 Mrs Judie Onslow, who is my physics teacher, holds a
6 I go_/w/_out_of the_/j/_office_every two_/w/_hours PhD in astrophysics.
Exercise 2 to get some fresh_air. 4 Poles, who became EU citizens in 2004, are famous for
1 rewarding 2 monotonous 3 prestigious their mobility in the job market.
4 secure 5 badly-paid Page 62 Grammar 5 Renting a flat in the city centre, which you can afford
Exercise 1 easily with your salary, will save you two hours of
Exercise 3 1 which / – 2 who / that 3 whose commuting to work every day.
1 efficient 2 organised 3 dynamic 4 creative 4 which / – 5 which / that 6 which / that / –
5 trustworthy 6 cheerful 7 confident 8 sociable 7 which / that /– 8 which 9 who Exercise 3 – 1, 3
Exercise 4
Exercise 4 Exercise 2 1 The greater, the more effective
1 trustworthiness, trustworthy 2 efficiency, inefficient 1 going 2 over-prepared 3 interviewing 2 The more monotonous, the more apathetic
3 confidence, unconfident 4 trained 5 asking 6 advertised 3 The closer, the healthier
4 organisation, disorganised 5 logical, illogical
6 reliability, unreliable 7 dynamism, undynamic Exercise 3 Exercise 5
8 motivated / motivating, unmotivated / demotivated / 1 you learn (about something) 1 given responsibility for the project
demotivating 2 better paid it is / better the pay (is) 2 attending the seminar
9 sociability, unsociable 10 sensitivity, insensitive 3 the competition for skilled jobs (is) 3 Arriving early at the lecture hall
11 competence, competent 12 literacy, illiterate 4 older you get 4 Puzzled by what the lecturer had said
5 more slowly the time goes
6 the better Exercise 6
Page 61 Listening
1 did they realise 2 did I find out
Exercise 1 – 1 E 2 F 3 A 4 D 5 C
Exercise 4 3 can our employees 4 do I come across
Exercise 2
1 does she raise a family 5 had the plane taken off
1 follow a career 2 asked for anything better
2 was the number of applications 6 was the job rewarding
3 afford to make any mistakes 4 runs the business
3 had he heard the news 7 did he feel
5 feel quite a lot of responsibility
4 does he realise 8 did the company follow
6 term; monotonous; career prospects
5 should you attempt 9 had he sent
7 pull together; support
6 have I come across 10 will I stop
8 electricians; make more money 9 lasted

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STUDENT’S GUIDE  UPPER INTERMEDIATE 3

Workbook Answer Key | Audio files (in MP3 format) available for download at: http://profesores.cengage.com.br/downloads/1285159446_Audio.zip
Pages 64–65 Reading Unit 9 Exercise 3 – 1 get one free
Exercise 1 – danger, loneliness, culture clashes 2 local rental store, mail rental company 3 hotel
Page 68 Vocabulary
Exercise 2 – 1 B 2 B 3 A 4 B 5 D 6 A Exercise 1
Exercise 3 1 rich 2 wealthy 3 well 4 comfortable
Pronunciation
Phil Moneypenny has developed qualities he lacked 5 affluent 6 poor 7 destitute 8 hard Exercise 1 – 1 F 2 F 3 R 4 F 5 F 6 R 7 R 8 F
before. Claire Skinner likes knowing she’s helping people (Question 5 you would expect to have rising intonation,
and the challenge of living in basic conditions. Exercise 2 – 1 on 2 for 3 for 4 for 5 on but it’s not really an open question: it expects the answer
Exercise 3 ‘no’.)
Exercise 5 1 family business 2 NGO 3 e-company
4 a) hypothermia, stamina 4 civil service 5 multinational corporation Page 70 Grammar
b) intense, blank, rugged 6 self-employed Exercise 1
c) fazed by 1 a few 2 a little 3 little 4 a few 5 few
Exercise 4
Page 66 Everyday English 1 tackle, solve 2 advertise for, train Exercise 2
Exercise 1 3 search for, apply for 4 join 1 to buy 2 to dress 3 to let 4 for not taking
1 was 2 catch 3 missed 4 with 5 owe, repay 6 implement 5 of taking 6 for putting 7 to put 8 to take
5 follow 6 by 7 other 8 saying 7 assess, take 8 run, retire from 9 getting on

Exercise 2 Page 69 Listening Exercise 3

1 What do you mean by 2 In other words Exercise 1 1 was / is 2 had started / started
3 So are you saying 4 I’m not with 1 supermarket food (buy one, get one free); (online) film 3 had not tried / did not try 4 went / had gone
rental; a network of homes you can stay in free 5 is /was 6 couldn’t
Exercise 3 2 another of the same item; a free two-week 7 were 8 had started / started
1 I didn't quite catch that 2 you mean subscription; a place to stay when travelling 9 had just used 10 hadn’t had / didn’t have
3 don't know what you mean 4 other
5 was that 6 I mean is Exercise 2 Page 71 Grammar Plus
1 supermarket 2 one week Exercise 1
Exercise 4 3 waste 4 lucky one 1 a little 2 very little 3 a few 4 little 5 very few
1 missed 2 with 3 mean 4 by 5 wanted 6 words 5 online film 6 one film
7 your computer 8 extra charges Exercise 2
Page 67 Writing 9 more film 10 stay overnight 1 organising 2 cheating 3 for being
Exercise 1 – 1 A 2 B 3 B 4 C 5 A 6 C 7 A 11 own home 12 hotel bills 4 to file 5 eating out
Exercise 2 – a 6 b 5 c 1 d 4 e 6 f 2 13 local people

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STUDENT’S GUIDE  UPPER INTERMEDIATE 3

Workbook Answer Key | Audio files (in MP3 format) available for download at: http://profesores.cengage.com.br/downloads/1285159446_Audio.zip
Exercise 3 room wall / Gerry Simons: 30 steaks / Kelly Holmes: 7 that there was a problem with having club night on a
1 advised me not to buy / against buying nothing / Greg Parsons: a huge variety of things Monday when most people felt too tired
2 denied having seen (restaurant meals, plasma TV screen, security gates) 8 she thought that was not a problem and that it was the
3 insisted on buying / that we buy 2 You don’t have to do direct trades with just one other only time the gym was available
4 promised to help / that he would help person and there are 75,000 members in the network. 9 the organising committee for screening only one film
5 recommended going and seeing 3 That they will lose tax revenue because people do not last year
6 told me to move out declare goods that are traded. 10 the film club for this
11 that we should look for another space
Exercise 4 Exercise 7 – 1 A 2B 3C 4C
12 to research this and report back at the next meeting
1 to deal / that he would deal with the problem the next
Page 74 Everyday English 13 meeting again in a week to decide who was going
/ following day
Exercise 1 14 to put up some posters
2 that they had been waiting there for over an hour
1 to lend 2 about appearing 3 would 4 went 15 everyone for their ideas
3 her students that they would be writing a test the next
/ following week 5 in mind 6 share 7 good 8 ’ll take
Unit 10
4 (that) (perhaps) the advertisement could seem slightly Exercise 2 Page 76 Vocabulary
misleading 1 What kind of deposit did you have in mind? Exercise 1
5 if / whether I had ever been disappointed with one of 2 Would you be prepared to accept just two months'? 1 Use: common sense, reason, your head, your
those products 3 That sounds fair. judgement
6 I met her there that evening 4 How would you feel about two people sharing a room? 2 Follow: your feelings, your heart, your intuition
7 (that) he had not finished 5 And if we were to redecorate the bathroom, would you 3 Play: by the rules, fair, straight, the game
8 where we were going to stay share the cost?
6 No, I’m sorry. I couldn’t possibly do that. Exercise 2
Exercise 5
7 Supposing we wanted to leave early, would we get a A theft B bribery C corporate manslaughter
1 the current inflation rate is
refund? D discrimination
2 much money you are ready to invest in this house
3 the cheapest youth hostels are Exercise 3 Exercise 3
4 the best bank to obtain a student loan is 1 go 2 recommend 3 possibility 4 try 1 naughty 2 tricks 3 spread 4 gossiping
5 you were yesterday between 6 and 8 p.m. 5 thing 6 advising 7 going 8 would 5 told 6 insecure 7 fun 8 side
6 you are coming back
Page 75 Writing Exercise 4 – 1 d 2 a 3f 4c 5b 6e
Pages 72–73 Reading Exercise 1 (suggested answers) Exercise 5
Exercise 2 – A 1 was 32, down 15 on last year 1 eco-friendly / green; rip off
Exercise 3 – C 2 was only two-thirds of what they had before 2 unspoilt; off the beaten track
Exercise 4 – 1 A 2B 3 people to give their ideas for recruiting more members 3 authentic / genuine; built-up / developed
Exercise 5 – 1 C 2D 3E 4A 4 putting up some posters
Exercise 6 5 performing a demonstration dance
1 Eugene Ciewinski: a landscape painted on his living 6 agreed and suggested that the best place and time
would be 
Associação Cultura Inglesa São Paulo – 2013 19
STUDENT’S GUIDE  UPPER INTERMEDIATE 3

Workbook Answer Key | Audio files (in MP3 format) available for download at: http://profesores.cengage.com.br/downloads/1285159446_Audio.zip
Page 77 Listening 5 was always going to 6 will drop Want to know: Why are they thinking of closing it? What
Exercise 1 – a daytime TV talk show 7 is about to 8 is going to will happen to the climbers?
Exercise 2 9 was going to 10 was expected
Exercise 2 (possible answers) Everest is very polluted.
1 To see what members of the public would do when 11 was about to 12 was due to
The government of Nepal gets a lot of money from
faced with a moral dilemma. 13 would have been
visitors and climbers. 20,000 people visit Everest each
2 Actors and passers-by year.
Page 79 Grammar Plus
3 Yes, probably
Exercise 1 – 1 couldn’t 2 managed to 3 could Exercise 4
Exercise 3 – 1 F 2 T 3 T 4 F 5 F 6F 7F 8T 4 managed to 5 could 1 street children (living around the main station)
Pronunciation Exercise 2 2 Indian visitors 3 uncomfortable 4 tired
Exercise 2 1 PO, was able to 2 PO, were able to 5 learning much but are happy to be there
1 second syllable 2 second syllable 3 GA, was able to / could 4 GA, could 6 with finding food and safe places to sleep
3 second syllable 4 opportunity 5 PO, wasn’t able to / couldn’t 7 more direct experience of the children’s working lives

Page 78 Grammar Exercise 3 Exercise 5 – C

Exercise 1 2 was sure they were going to announce the name of the Exercise 6
1 I could swim 40 lengths. winner the next / following day 1 rehabilitate 2 gape 3 (profound) misery
2 I was able to swim 40 lengths. 3 have called Jeff (yesterday) to let him know I wouldn't 4 limbs 5 battle 6 spot 7 takings
3 I succeeded in swimming 40 lengths. be there until later 8 lucrative 9 packs 10 peer
4 I managed to swim 40 lengths. 4 knew that she could always ask us to help her
Page 82 Everyday English
5 would have finished revising for the exam by the end of
Exercise 2 Exercise 1
that week
1 could see 1 ought to / should / had better 2 be better
6 had to leave early that afternoon because I was
2 could hardly speak / was hardly able to speak 3 were you 4 ask 5 better 6 think of / about
meeting my landlord
3 managed to get / was able to get / succeeded in getting 7 off buying / getting 8 should / ought to
7 was going to start learning Chinese
4 couldn’t get / wasn’t able to get 8 was worried that something terrible was about to Exercise 2 – 1 case 2 question 3 establish 4 duty
5 managed to arrive / succeeded in arriving happen 5 advise 6 interests
6 couldn’t believe 9 was due to arrive at ten o'clock
7 managed to control / succeeded in controlling Exercise 3
10 could have borrowed by bike any time you liked
8 could see 1 our duty to make sure this doesn't happen again
9 managed to get / succeeded in getting Exercise 4 2 a case of bribery
10 never managed to do / never succeeded in doing 1 ’d better 2 ought not to 3 be better off taking 3 to establish (a/the reason) why he did it
11 could not wait 4 ’d better not 5 you should ask 4 advise against acting now
12 could not bring / wasn’t able to bring 5 the company's interests (for us) to make a statement
Pages 80–81 Reading
Exercise 1 (possible answers) Know: It’s the tallest Page 83 Writing
Exercise 3
mountain in the world. Lots of people try to climb it, but Exercise 1 – 1 D 2A 3C 4B 5E
1 is due to 2 was intending
3 would have kept 4 sold
not many succeed. 

Associação Cultura Inglesa São Paulo – 2013 20

STUDENT’S GUIDE  UPPER INTERMEDIATE 3
Workbook Audio Scripts | Audio files (in MP3 format) available for download at: http://profesores.cengage.com.br/downloads/1285159446_Audio.zip
Unit 8, Listening, Exercises 1 and 2 [track 31]
1 In itself it’s not that stimulating a job, and I was never
going to follow a career in it. But I met some really
interesting people. Usually I was just ferrying equipment
from one place to another and fetching things from the
nearest town, because the film location was out in the
country, miles from anywhere. But I also got to take some
of the actors to and from the set where they were
shooting back to the hotel. The best was Dustin Hoffman.
He was a really nice guy – very funny and not at all self
important. As a summer job, I couldn’t have asked for
anything better.
2 It’s my sister-in-law’s business and I knew from her how
stressful it can get. It’s someone else’s big day and you
can’t afford to make any mistakes: everything has to be
just right. Sometimes people can get a little too involved. I
remember on one occasion the bride coming to the
reception hall about two hours before the ceremony to
check that all the tables were laid out as she wanted. But
she didn’t like the way that the flowers at the centre of
each table had been done and she stood over us for an
hour while we re-arranged them.
3 It was a perfect job for me because I love animals anyway
– I’m going to study veterinary science at college next
year. I’ve known the lady who runs the business for years
because we sold her some rabbits when I was about 12.
(We kept rabbits at home and they were always
reproducing.) What’s interesting about it is that it’s more
than just selling pet food – a lot of times people come in
to ask you for advice about animal care and I really enjoy
that aspect of it. Also, when customers come in to buy a
pet, you feel quite a lot of responsibility to make sure they
know what they’re letting themselves in for and that the
pet is going to be properly looked after.
Associação Cultura Inglesa São Paulo – 2013
4 I think the right term for this kind of work is a ‘Mcjob’ –
monotonous, badly-paid, with few career prospects, but
do you know what? I really enjoyed it. The food we were
serving was pretty awful, but because it was cheap,
standardised fast food, the customers kept coming. So we
were really busy on our feet most of the time … and I think
what happens in that situation is that as a team you kind
of pull together and support each other through what’s a
fairly unpleasant experience. The rest of the staff were
fantastic and I made some really good friends – we often
used to go out together after the evening shift.
5 All my friends from university thought I was mad when I
took this job, but I’d read an article that said that people in
trades like this – electricians, plasterers, roofers and so on
– actually make more money than people following so-
called professional careers like accountancy or law. And
since I’ve always liked physically demanding work … and
I’m quite good with my hands, I thought I’d give it a go. In
fact I didn’t learn as much as I’d hoped to: it was all fairly
mechanical stuff – cutting lengths of pipe, installing water
tanks – and often working in really cramped and hot
conditions in people’s attics. I only lasted two months and
then I quit.
Unit 8, Pronunciation, Exercise 2 [track 32]
1 She is quite ambitious actually.
2 A lot of people ask you if you can advise them.
3 The interview didn’t go at all as I expected it to.
4 I applied for a job as a porter in a hotel.
5 I ordered a tomato and cheese sandwich.
6 I go out of the office every two hours to get some
fresh air.
Unit 8, Reading, Exercise 5 [track 33]
a pay rise, hypothermia, intense, fatalities, black spots,
remote areas, culture clashes, blank, fazed by, stamina,
resolve, harvests, rugged, a glimpse
Unit 8, Everyday English, Exercise 2 [track 34]
H = Headmistress, NT = New teacher
H: So, Stephen. How are things going?
NT: Not bad. It was a bit of a shock at first, teaching the top
class.
H: What do you mean by a shock?
NT: Well, at training college we focused on teaching
Grade 1 literacy and numeracy.
H: In other words, basic reading and arithmetic.
NT: Yes, and the top class here is quite advanced.
H: I see. So, are you saying that it’s too difficult?
NT: Sorry, I’m not with you.
H: I mean, perhaps you should stick to lower levels.
NT: Oh no, it’s OK. It was just a bit of a surprise at first.
Unit 9, Listening, Exercises 1 and 2 [track 35]
1 Two loaves of bread for the price of one. Wow! That’s a
good deal ... Or is it? The trouble with most regular
supermarkets’ buy one, get one free food offers is that
often that second item goes bad before you have a chance
to use it. How many times have you had to throw away a
loaf of bread or a carton of milk because it’s past its use-by
date? So, here at Lucky Shopper Supermarkets, on
selected items, you can buy one item of food and get a
voucher to claim the second item of food free any time
within one week. This way you will save money and at the
same time prevent unnecessary waste. So get down to
your local Lucky Shopper and take advantage of our
unique buy one, get one free offers! Lucky Shopper –
aren’t you the lucky one?
21
STUDENT’S GUIDE  UPPER INTERMEDIATE 3
Workbook Audio Scripts | Audio files (in MP3 format) available for download at: http://profesores.cengage.com.br/downloads/1285159446_Audio.zip
2 Filmfifty is the new way to enjoy your favourite films at
home. We are now the biggest online film rental service in
the country. At the moment you have two options: your
local rental store or mail rental companies. Let’s face it,
the local rental store isn’t great. They probably don’t have
the film you want because others got there first. If they
do, they will rent it to you for 24 hours and charge you
another day if you fail to return it on time. The mail rental
company is a little more flexible, but who wants to wait
two days to get their film in the post? You want to watch
it now. That’s where Filmfifty comes in. Subscribe for a
year and then choose one film a week to watch. We’ll
send it direct to your computer to download, where it will
remain active for one week. No waiting, no
disappointment and no extra charges. This month we’re
offering customers a free two-week trial. Just go on to our
website at filmfifty.com and sign up. Filmfifty – less hassle,
more film.
3 Would you love to travel more but feel you can’t afford to
stay in expensive hotels? Couch surfing with Sleepsurf is
the answer. We bring together a network of people from
all over the world just like you, offering them the chance
to stay overnight in someone’s house free. Yes, that’s
right, free. All you have to do is make your own home
available for other members as and when you can. Just
consider the benefits. No hotel bills, a friendly welcome,
the chance to meet local people in a place that’s foreign to
you, receiving exotic visitors in your own home.
Interested? Then visit Sleepsurf.com. There are no strings
attached, no hidden charges. Just sign up and join the
couch surfing community.
Associação Cultura Inglesa São Paulo – 2013
Unit 9, Pronunciation, Exercise 2 [track 36]
1 What is it going to cost you?
2 How much do you normally pay?
3 Can I help you?
4 Why should you pay so much?
5 That’s a good deal ... Or is it?
6 Are you looking for a new washing machine?
7 Is the Excelsior hotel too expensive for you?
8 Where can I find a supermarket?
Unit 9, Everyday English, Exercise 3 [track 37]
BA = Business adviser, E = Entrepreneur
BA Good morning. So, how can I help?
E Well, I’ve got an idea for a mobile coffee shop and I want
to know how I go about getting a street trading licence.
BA Well, I’d recommend going to the City Council. Is it just
one site you want to operate at?
E Not really. I want to move around. The station in the
morning, the main shopping street at lunchtime, and so
on. Is there a possibility of getting a multi-site licence?
BA Mmm. That’s tricky. I think you ought to try applying for
a single licence to begin with. But actually the first thing
you should do is go and talk to the Council about your
plans.
E So, are you advising me to be completely open with them
from the start?
BA Yes, they’re very friendly. But before going there, make
sure you have all the details. My advice would be to
write a clear business plan and take it to them.
E Thank you. That’s very helpful.
Unit 10, Listening, Exercises 2 and 3 [track 38]
I = Interviewer, R = Reviewer
I So, you watched a re-run of The Oprah Show. Any
surprises or was it pretty much what you expected?
R It wasn’t the regular show, actually. It was her ‘What
would you do?’ series that I saw. It’s a series of staged
situations, where actors play out a scene in front of
passers-by to see how people react. Basically the
passers-by are faced with a kind of moral dilemma –
should they intervene in some way or not?
I What kind of situations?
R Well, the first was a classic teenage bullying situation.
It was in a public park and there were four girls and
three of them are teasing the other one and being
mean to her, saying things like, ‘You’re such a loser’ and
‘It’s no wonder nobody likes you’. Meanwhile, the girl
who’s being bullied is getting more and more
visibly upset.
I And what do the passers-by do? Does anyone step in?
R Practically all of the men just keep on walking, but
most of the women do stop and give the three mean
girls a piece of their mind. When they were interviewed
afterwards about it, the women who intervened mostly
said it was either because they empathised (they
remember being in the same situation themselves when
they were young) or that they felt worried for the girl’s
physical safety. Quite a few thought that it was going to
come to blows pretty soon.
I And what did it make you think about how you would
have reacted?
R Yeah, well, that’s where it becomes interesting ...from
a psychological point of view ... and I guess that’s the
value of a programme like this. You could just say it was
voyeuristic, but of course it makes you think about the
right thing to do. I hope I would have told the mean girls
to back off …
I And what was the other situation?

22
STUDENT’S GUIDE  UPPER INTERMEDIATE 3
Workbook Audio Scripts | Audio files (in MP3 format) available for download at: http://profesores.cengage.com.br/downloads/1285159446_Audio.zip
R Yeah ... I don’t know about this one. It was more
sensational somehow, like it was trying to get a
reaction from the audience. What happens is you see
a well-dressed woman walking near the station during
a busy commuter time and suddenly she collapses – you
imagine from a stroke or something. Within seconds
people are around her, covering her with a coat to keep
her warm, calling for an ambulance. Then they do the
same thing with an older man, badly dressed, a bit dirty
– could be a homeless guy. About 70 people go past
before anyone stops to do anything. Some even just step
over him ...
I Mmm, but perhaps people are afraid ... He could be
mentally ill or a drunk ...
R Yes, I know. That’s why it seemed a slightly unfair
experiment. But then, when you think about it, that’s not
really an excuse for doing nothing ...
I So, overall would you watch the show again?
R I might. I think it has a serious point to it. And if it helps
people to be more aware of their moral duty to help
others in difficulty, then I think that’s a very positive
thing …
Unit 10, Pronunciation, Exercise 1 [track 39]
1 dilemma
2 intervene
3 psychological
4 teasing
Associação Cultura Inglesa São Paulo – 2013
Unit 10, Pronunciation, Exercise 2 [track 40]
1 aware
2 bully, put, but
3 commuter, opportunity, full
4 empathise
5 voyeuristic, boy
Unit 10, Everyday English, Exercise 2 [track 41]
TA = Travel agent, C = Customer
TA Hi. Can I help you?
C Yes. We’re looking for a beach holiday this summer …
for two weeks in July.
TA OK. Did you have anywhere particular in mind?
C Well, definitely somewhere hot. We were thinking of
Spain, but we don’t want to go anywhere too crowded.
We’d prefer to give the big resorts a miss.
TA And have you got a budget? I mean, is money an issue
for you?
C Well, we just wanted to get an idea of the price of
things first.
TA I see. Well, there are some fantastic deals on Spanish
resorts at the moment.
C Are they package holidays – with everything included?
TA That’s right. I’ll show you some examples.
C Could we look at some villas instead?
TA Yes, of course. How many of you are there?
C We’re a family of four. Two adults and two children, 12
and 14.
23