Beruflich Dokumente
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OCCUPATIONAL
HEALTH &
SAFETY
HANDBOOK
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
INDEX Page
By identifying hazards in the workplace and controlling those hazards, we believe that all
incidents can be eliminated with the commitment from Management and Employees. This
will have an impact on the safety of our staff, create a good safety culture in the organization
and lead to higher productivity and more secure jobs.
1. Hazard Identification
A Hazard is anything that has the potential to cause injury or harm to health, or damage to
equipment or property. A hazard can be:
• Substances eg gases, acids
• Machinery eg unguarded moving parts
• Tools eg inappropriate tool for the job
• Working conditions eg heat, cold, fatigue, job design
If an employee notices a hazard at any time, they must follow the following procedure:
1. Make sure the area is safe. Do not put yourself or others at risk.
2. Shut down, isolate or tag equipment if required.
3. Tell your supervisor immediately.
4. Fill in a Hazard, Accident, and Near Miss Report Form and give it to your manager.
5. If desired, you may choose to also discuss the hazard with your Health and Safety
Representative.
The manager is to keep the employee(s) with the safety concern informed of progress.
2. Hazard Assessment
Once a hazard has been identified, it is placed on the company Risk Register. The Business
Manager will record the hazard on the Risk Register and will carry out a risk assessment by
applying the Risk Assessment Matrix below.
CONSEQUENCES LIKELIHOOD
Consider the consequences if this Consider the chance of the hazardous
hazardous situation were to occur situation occurring
Insignificant Almost Certain
1 No injuries, low $ loss, low risk of A Is expected to occur in most
environmental damage circumstances
Minor Likely
2 First aid treatment, medium $ loss B Will probably occur in most
circumstances
Moderate Possible
3 Medical treatment, high $ loss, C Might occur at some time
moderate environmental damage risk
Major Unlikely
4 Extensive injuries, loss of D Could occur at some time, have heard
production capability, major $ loss of it happening
Catastrophic Rare
5 Death, huge $ loss, toxic release to E Could only happen in exceptional
environment with detrimental effect circumstances
Consequences
Likelihood
1 2 3 4 5
A H H E E E
B M H H E E
C L M H E E
D L L M H E
E L L M H H
3. Risk Control
After the level of risk has been assessed and prioritised, control measures will be designed
and implemented to control the risk. These control measures will be created in consultation
with employees, in conjunction with relevant legislation & regulations and industry best
practice.
Control measures will consist of any or all of the following methods, listed here in order of
effectiveness and preference:
The Hazard will also be periodically reviewed thereafter to ensure that the risk has been
permanently controlled.
All network, e-mail and internet access can and may be reviewed by Management. This is to
ensure use is appropriate, professional and poses no threat to system security, the privacy of
employees and others and the legal liability of the organisation.
A breach of this policy will result in disciplinary action and may include dismissal.
Network
• Employees must keep their password safe & should not give their password to
anyone else.
• Computer terminals must be switched off at the close of business each day to
ensure successful back up and the update of the latest virus signatures.
• Use of systems and or networks in an attempt to gain unauthorised access to
remote systems is prohibited.
• The wilful introduction of computer “viruses” or other disruptive/destructive
programs into the company network or into external networks is also strictly
prohibited.
• The installation of software onto the local drive or network drive without prior
permission from management is also prohibited.
• The attaching of non-company owned computers to the network or phone systems
is strictly prohibited.
Internet
• All internet usage must be to business related sites.
• All internet traffic is monitored and may be recorded.
DISCIPLINE POLICY
The following procedures will be followed when disciplinary action is required. Depending
upon the seriousness of the behaviour or offence, one or more of the following steps may not
be required.
Initial Counselling
The appropriate manager will counsel an employee with respect to a problem such as
unsatisfactory performance and or conduct on the job. Counselling should take place as
soon as practical after the problem occurs.
The manager and employee should discuss the problem areas, Pilbara Motor Group’s
expectations and the improvements to be achieved. This is to ensure the employee is made
aware of Pilbara Motor Group’s expectations.
A review date and time needs to be set in order to determine whether the employee’s
performance and or conduct has improved to the level required by the employer.
A record of the interview will be completed and signed by both parties and a copy will be
provided to the employee. The employee may have a witness present.
The written initial warning will include an action plan and a copy will be provided to the
employee. The action plan will outline the required changes or improvements to be made by
the employee and the time frame in which this is to occur. This should not be less than two
weeks.
The written second warning will include an action plan and a copy will be provided to the
employee. The action plan will outline the required changes or improvements to be made by
the employee and the time frame in which this is to occur. This should not be less than two
weeks.
The written final warning will include an action plan and a copy will be provided to the
employee. The action plan will outline the required changes or improvements to be made by
the employee and the time frame in which this is to occur. This should not be less than two
weeks.
The manager must ensure the employee fully understands that non-compliance with the
employer’s directions will result in their dismissal.
March 2005 - 10 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Termination of Employment
Failure to satisfy the conditions of the final written warning will result in the termination of the
employee’s contract and may or may not require notice, or pay in lieu of notice. This will
depend upon the circumstances.
If this is the situation, a time and place will be arranged for the manager to interview the
employee with a witness present. This should happen as quickly as possible.
The employee may request another person assist them at the interview.
March 2005 - 11 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Issue arises
No Discuss
Resolution Issue
Refer to
OSH Committee
Resolution
No
Resolution
Record
Refer to WorkSafe WA resolution and
notify relevant
parties
March 2005 - 12 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
What is Harassment?
Harassment is any unwanted, unwelcome or uninvited behaviour of a nature that makes a
person feel humiliated, intimidated or offended. Harassment is unlawful if it is of a sexual
nature or based on a person’s:
If the behaviour of a person in the workplace offends you or makes you feel uncomfortable
you need to advise the person that the behaviour is not acceptable. If the unwanted attention
persists, advise your manager who will support you in the situation.
March 2005 - 13 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
For the purposes of this policy, “under the influence”, shall mean a blood alcohol level of over
0.00%. No quantifiable level has been determined for drugs.
Responsibility of Employees
• It is prohibited for employees to be under the influence of alcohol and other drugs in
the workplace.
• Employees are not permitted to consume alcohol or other drugs (other than those
prescribed by a doctor) during work hours either at the Pilbara Motor Group site or
property at which you are located to work.
• Employees who need to take prescribed medication must advise their doctor of their
duties and ensure their doctor agrees they can work.
• Employees using over the counter medication must read the packet instructions and
discuss with a pharmacist if necessary.
• Only employees aged 18 years and above may consume alcohol at work functions.
• Any breach of this policy is regarded as serious misconduct and will result in
immediate disciplinary action. Management will also have the right to prevent you
working the remainder of the shift if it is deemed necessary.
• It is the policy of Pilbara Motor Group to assist any employee with an alcohol or other
drug dependence problem, including the opportunity to take annual leave to attend
counselling and or a rehabilitation program.
• Employees are reminded that they should always respect relevant legislation in
regards to driving a motor vehicle whilst under the influence of alcohol or other drugs.
• Driving company or customer vehicles under the influence of alcohol or other drugs is
strictly prohibited.
March 2005 - 14 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
INDUCTION POLICY
All new employees starting at Pilbara Motor Group must be inducted into the workplace. The
Induction Checklist must be signed by the new employee and the manager who provided the
induction.
SMOKING POLICY
All enclosed premises including those with a roof and open sides, workshops and vehicles
are smoke free. Employees who wish to smoke must do so outside and away from any main
thoroughfares of any building.
The designated smoking area for the Sales yard is behind the showroom.
Smoke breaks should only be taken during break times or as specified by the manager.
Employers are required to hold the injured employee’s job “open” for 12 months from the date
of injury. All records will be stored confidentially.
March 2005 - 15 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Work er s ustains
injury
LIABILITY LIABILITY
ACCEPTED DISPUTED
Employer or Alllianz
disc uss es Return to The Worker may apply to The Worker may apply after 17
The Worker is legally obliged Work options with the the Directorate for days of lodging claim w ith
to participate in Worker and their Conciliation Employer if no decision has
rehabilitation, but has the treating doctor been made by Allianz
choice of accredited
providers
March 2005 - 16 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
All hazards, accidents and near misses must be reported by completing a Hazard, Accident
and Near Miss form, as soon as practical.
Forms can be found in the lunch room or they can be obtained from your manager or the
Business Manager. Completed forms are to be given to your supervisor, manager or the
Business Manager. Please ensure all questions are completed to aid in the accurate
investigation and identification of all risks involved.
The supervisor will ensure the injury is treated by a first aider (a list is located with the first aid
kits). If further medical treatment is required, the supervisor will arrange transport to the
hospital or doctor’s surgery.
As soon as practical after the event, the employee must fill in a Hazard, Accident & Near
Miss Report.
If the injury sustained requires time off work, please refer to the Occupational Rehabilitation
Policy.
March 2005 - 17 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Avoid physical violence by recognising the above signs and trying to diffuse the situation.
March 2005 - 18 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Management is to ensure that the threatened worker is not left alone at work or placed in
situations at work where they could be at risk of repeat aggression. If there is reasonable
threat of repeated aggression, the employee should be accompanied home or taken home by
a taxi.
Pilbara Motor Group is to ensure post incident support is provided as required. This may
include first aid, debriefing or counselling services or legal assistance as required.
March 2005 - 19 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
March 2005 - 20 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
EMERGENCY PROCEDURES
• Risks will be continually monitored in order to minimise the potential of an emergency.
• The safety of employees is foremost.
• A practice of an emergency evacuation procedure will occur no less than once a year.
• Emergencies covered by this procedure include:
Bomb Threat
Cyclone
Fire / Explosion
Hazardous Material Spill & Toxic Emissions
Medical Emergency
For the purpose of this policy, 26 Anderson Street will be referred to as “Service/Parts” and
38 Anderson Street will be referred to as “Sales”.
Assembly Points
The following locations have been designated Assembly Points.
March 2005 - 21 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
ANDERSON STREET
EMERGENCY EXIT
ARCHIVE STORAGE
McKAY ST
WATER
SERVICE RECEPTION
24/72
LOUNGE AREA
ADMINISTRATION
WATER
BATTERY
ELECTRICAL SHUT
E
OFF POINT
LUNCH ROOM
SPARE PARTS
HOIST
HOIST
ASSEMBLY #1 #2
POINT
FIRST AID STATION
FOAM
WORKSHOP
HO 3
DRY CHEMICAL
IST
#
POWDER
EYE WASH
FIRE BLANKET
BULK OIL
STORAGE
HO 4
IS
#
T
OIL DRUMS
#5 ST
OIL DRUMS
I
HO
BULK OIL
STORAGE
OIL DRUMS
DRY CHEMICAL DRY CHEMICAL
EMERGENCY EXIT
WASTE OIL
STORAGE
AIR COMPRESSOR
PRESSURE VESSEL
March 2005 - 22 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
CHEMICAL
STORAGE
DEALER PRINCIPALS
TOILET
OFFICE
ASSEMBLY
FIRST AID
POINT
TOILET
LOUNGE
E
ELECTRICAL
HARDIE STREET
SHUT OFF
POINT
WATER SHUT
OFF POINT W
ANDERSON STREET
March 2005 - 23 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
March 2005 - 24 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
• Report the incident immediately to your manager and fill out a Hazard, Accident and
Near Miss Report.
• Assist as instructed to report the incident to the police and evacuate the area.
March 2005 - 25 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Stage Blue Cyclone has formed and may affect the area within 48 hours
Stage Yellow Cyclone is moving toward the area and appears inevitable within 12 hours
Stage Blue
• Identify any loose material and rubbish around the property and consider time and
methods of removal or securing.
• Ensure there is adequate tie down material and anchor points.
• Purchase any supplies as necessary.
Stage Yellow
• Store or secure loose material and items likely to be dislodged by destructive winds.
• Ensure any objects on the floor in the workshop and offices are water proof, if they are
not; move them so they are off the ground.
• Move cars – apply handbrake and engage park or reverse gear.
• Disconnect electrical appliances and turn off gas supply.
• Management will advise employees when to go home or move to an evacuation centre.
After a cyclone
Once the cyclone ”All Clear With Caution” message is given by emergency services, staff are
asked to call the Dealer Principal (0418 923 583) who will advise when to return to work.
March 2005 - 26 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
1. Shout “FIRE” or use the PA system located in the administration department to advise
everyone in the building of the possible danger.
2. If safe to do so, rescue any person in immediate danger.
3. If safe to do so, use an extinguisher or fire blanket to smother the fire.
4. If the fire warden is not present, notify the Fire Brigade.
5. Proceed to the assembly point when instructed or when it is unsafe to remain in the
area.
6. Remain at the assembly point until instructed by the Warden.
March 2005 - 27 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Fire Wardens
Service / Parts Service Manager
Sales Pre-Delivery Manager
Sales TBA
Type Use
CO2 Carbon Dioxide Use for flammable liquid & electrical fires
H2O Water Use for wood, paper & fabric fires
(Not oil or electrical fires)
Foam Foam Use for flammable liquid fires
(Not electrical fires)
DCP Dry Chemical Powder Use for paper, wood, textile, oil, liquid
& electrical fires
March 2005 - 28 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
March 2005 - 29 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
NB: First Aid Officers are listed on the Emergency Contact List located with the First Aid Kits.
March 2005 - 30 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
D Check for DANGER; to you, the casualty and others. Only move the casualty if
necessary.
R Check for RESPONSE: shake gently and shout. If conscious, check for other injuries.
A If unconscious turn on side and check AIRWAY. Clear any loose material in mouth.
B Check for BREATHING. Look for chest rise and fall; listen for breath sounds, feel for
breath on cheek or hand.
If NO breathing, roll casualty on back. Tilt head and lift jaw to open airway. Seal
nose, cover mouth, give up to 5 breaths to achieve at least two effective breaths, each
of which make the chest rise and fall.
If THERE IS breathing put casualty in stable side position and check for other injuries.
C Check for CIRCULATION: Feel for a neck pulse for no more than 10 seconds.
IF NO PULSE, start CPR or call for help if you do not have this skill.
March 2005 - 31 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Where practicable, and where the work schedule permits, employees should try to avoid
being outside in the middle of the day for long periods. Try to:
Where work has to occur outside for extended periods, assess the location of the work,
proximity to reflective surfaces and the availability of natural shade from surrounding
structures or trees.
Employees are potentially exposed to UV radiation even when working in shade and should
continue to wear sun protection when working in the shade. This is due to UV radiation being
reflected or scattered from surrounding surfaces.
March 2005 - 32 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Protective Clothing
Ideally sun protection clothing for employees should consist of long sleeve shirts with a collar
and long trousers. Where this is not practicable, shirts with sleeves at least to the elbow and
shorts at least to the knee would be a suitable alternative.
When choosing clothing, be aware that the levels of UV protection provided by clothing
increases with the density of the fabric's weave. Also darker colours absorb more UV
radiation than lighter colours of the same fabric. It is advisable to choose clothing that covers
as much skin as possible.
Hats
Hats must be worn when working outdoors for prolonged periods. If required, hats will be
provided by your manager. If supplying your own hat it is suggested a hat with a broad brim
(8 to 10 cm), and made from a close-weave fabric should be chosen. Legionnaire style caps
also provide excellent UV protection.
Hats only protect the face from direct sunlight and will not stop exposure from reflected or
scattered UV radiation.
Sunglasses
It is recommended that sunglasses be worn when working outdoors for prolonged periods.
Close-fitting, wrap-around style sunglasses (or sunglasses with side shields) that comply with
Australian Standard AS/NZS 1067 – Sunglasses and fashion spectacles are recommended.
These types of sunglasses will prevent 95% of UV radiation reaching the eyes.
March 2005 - 33 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
4. Applying sunscreen.
Sunscreen should be used in combination with other methods of protection previously
mentioned.
Sunscreen is provided by Pilbara Motor Group when working outdoors. For best results with
sunscreen:
March 2005 - 34 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Procedures
• Check path is clear before the object is moved.
• Before lifting, ensure the load or object is assessed for likelihood of injury. Refer to
checklists to assess the risk of the task.
• Consult with all employees or fellow workers performing the tasks as they are likely to
be aware of other handling injuries that may be associated.
• Identify whether other mechanisms such as lifters, machinery, trolleys, increased man
power, ramps, and pallets can be used to reduce the risk of injury. This should be done
in consultation with employees.
• Make sure the load is placed in a location that does not cause a hazard or a risk to any
personnel.
• Ensure the knees are bent, stomach muscles are pulled in tight and the back is straight
when lifting or moving an object. If the load is heavy or of a difficult shape or size, get
assistance.
• Conduct toolbox meetings to assess whether control measures are effective. Change
the process if required.
• If in a difficult position or posture, ensure that job rotation and stretching is performed.
• Employees will be trained in manual handling via the Accelerate Program during
induction and once yearly.
March 2005 - 35 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Procedures
• No Horseplay with equipment.
• Compressed air is not to be used to blow down clothing or cool the body, as air particles
can penetrate the skin.
• Employees are to ensure that all compressed air equipment such as hose(s), clamps &
fittings are in good condition before use. If not, an out of service tag must be placed on
the piece of plant/equipment until repaired and the plant/equipment must be isolated.
• All employees using compressed air are to ensure that good housekeeping rules are
applied.
• Hose reels are to be retracted when equipment is not in use.
• Employees are to wear their safety glasses at all times. Eyewash solution is located in
the first aid kits in the event of an eye injury.
• Employees using compressed air must notify people working in close proximity and
suggest caution.
• Equipment is to be serviced at least yearly and checked monthly as part of the Hazard
Inspection. A sticker should be displayed on the machine indicating the date of the last
service.
• Caution should be exercised at all times during use.
March 2005 - 36 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Procedures
• All employees are to ensure there is appropriate ventilation circulating when starting up
vehicles to prevent carbon monoxide poisoning.
• Excessive revving and unnecessary running of vehicles must not occur
• Make sure all employees are aware of the dangers that are faced with fume
management.
• Ensure all MSDS for chemical substances are read and appropriate PPE (respirators) is
worn.
• Ensure that if chemical vapours or other toxins are likely to be present in the
atmosphere, notify fellow employees in the work area and outline the precautions they
should take.
• Prevent dust and other airborne contaminants by not dumping sands or fine material in
or around workshop and doors.
• Ensure all employees are fully aware of, and competent with respiratory masks and
other PPE.
• When it is necessary to run a vehicle for extended periods, the employee will ensure the
vehicle is placed in a bay close to external doorways. Ensure that any wind does not
blow fumes back into the workshop.
March 2005 - 37 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Procedures
• Safety glasses are to be worn at all times when in the workshop, unless in the
designated walkways, the lens cleaning station or the lunch room.
• As per WorkSafe guidelines, when grinding, a full face shield & safety glasses must be
worn together.
• Steel cap boots are required to be worn by technicians, trades assistants and parts
department employees.
• Closed in shoes are required to be worn by service advisors and car detailers.
• Workshop employees are required to wear cotton short or long sleeve shirts, with
reflective tape, and cotton long pants. (This is due to the fact there are many sharp objects
in the work shop for example exhaust pipes and side steps which can cut legs. Also, chemicals
when spilt tend to fall on lower limbs and without trousers more severe damage is done.)
• Shorts may be worn by workshop employees on extremely hot days to avoid the risk of
heat stress if permission is given by the Service Manager.
• If an employee is issued with a uniform, they must wear that uniform.
• No t-shirts are to be worn.
• Any visitor entering the workshop must wear safety glasses and closed in shoes/boots
and must report to the Service Manager at reception before entering the workshop.
• If gloves are required for a specific task, they will be provided and must be worn.
• Ear protection will be issued to workshop employees and must be worn when the
employee is exposed to excessive noise.
• Uniforms and PPE are not to be wilfully damaged or modified in any way.
• When PPE is supplied by PMG, employees will be required to sign the PPE register. It
will be the employee’s responsibility to maintain and wear their PPE as appropriate.
• Pilbara Motor Group will reissue PPE after a reasonable time period or when required
through reasonable wear and tear.
• PPE can be ordered through your supervisor.
March 2005 - 38 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Procedures
• Machinery with an Out of Service tag attached shall not be operated.
• All employees are able to tag equipment or vehicles if it is deemed unsafe to operate.
• Out of service tags are kept in the workshop lunch room.
• The person who places a tag on a piece of plant/equipment must sign, date and name
him/herself on the tag and notify their supervisor.
• The tag is to be placed in a visible position on the isolation point of the equipment. If
there is more than one point, additional tags will be used.
• Under no circumstance will an employee or manager remove a tag prior to repairs being
carried out without the consent of the person issuing the tag.
• Once the tag has been placed on the plant/equipment other areas may need to be
isolated to ensure the equipment can not be used.
• If a tag is not available a person shall stand next to the piece of machinery/equipment at
all times whilst corrective work is being conducted. A temporary tag will also be made
until others arrive.
• Only the person who has attached the out of service tag or the person who has repaired
the equipment satisfactorily may remove the tag.
March 2005 - 39 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Procedures
• All employees using equipment are to make sure the pressure vessels are upright,
secured and protected from damage. Ensure full and empty gas cylinders are
separated, secured and stored in the shade.
• Labelling, safe storage and approved secured areas are to be visible and in compliance
with regulations and standards.
• Employees are to exercise good housekeeping practices by keeping gas cylinders &
other pressurized equipment/plant away from doors & exits, away from leads & other
hazardous materials and away from high traffic areas.
• Ensure that the gas cylinders are inspected and maintained in accordance with OSH
Regulations and Standards 4.43 and AS 2030.
• Ensure the liquid/fluid when filled is compatible with the particular cylinder.
• Ensure that gas cylinders are stored or used in a safe place.
• All employees are to have appropriate training in the correct use of gas cylinders and be
made aware of the potential hazards.
• Use cylinders in a well ventilated area.
• Ensure all connections comply with standards & regulations and correct fittings are
used.
• PPE will be provided where necessary including gloves & welding masks.
• Flash back arresters must be fitted and be operational at both the regulator & blowpipe
ends on both the oxygen & acetylene hoses.
March 2005 - 40 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Procedures
• Ensure that all electrical installations in the workplace are designed, constructed,
installed, protected and maintained to minimize risk of electrical shock or fire in
accordance with AS 3012.
• All employees need to be aware of the hazards associated with electricity and what
procedures to adopt in the event of an electrical shock, fire or explosion.
• Ensure all employees are given appropriate training with the correct type of fire
extinguisher to use in the event of an electrical fire.
• Ensure that no work is done above electrical wires or cables.
• No work is done next to a metal scaffold.
• Residual Current Devices shall be installed at the power supply to all outlets.
• Electrical leads are to be kept in good condition and stored appropriately when not in
use.
• No electrical cable is to be fastened to a pole or scaffold.
• An approved electrician to conduct an electrical assessment 6 monthly.
• All electrical equipment must be inspected and tagged before use.
• Faulty electrical equipment must be tagged and isolated and your manager notified.
March 2005 - 41 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Procedures
• All employees that operate vehicles must be licensed and have competent skills. If the
employee loses their license they must advise their manager immediately and will not
be permitted to drive or control a vehicle.
• Seatbelts are to be worn during all movement of vehicles, including when driving a
vehicle within the dealership. Do not remove your seatbelt until the car has stopped
and the engine has been turned off. Seatbelts should also be worn when reversing a
vehicle.
• Employees who drive vehicles on the grounds are not to exceed a 5km speed limit
inside the workshop and showroom and a 10km speed limit will apply outside of the
workshop.
• Signage of vehicle speed limits will be posted at entry and exits points and directional
arrows marked in accordance with regulations.
• Vehicles are to be directed by another employee when reversing or driving a vehicle on
a ramp or hoist.
• Vehicles will be secured once on a hoist or ramp by applying the handbrake and
chocking the wheels to prevent roll or slip. This standard will comply with the
regulations.
• Vehicles must be placed in a manner that does not interfere with equipment that is likely
to be of a flammable or hazardous nature.
• No tools or objects are to be left under a vehicle whilst the vehicle is in motion.
• All vehicles will give way at pedestrian walkways.
• When required to travel with a customer on a test drive, employees must realise that
they are not required to tolerate a potential client’s unsafe driving. In the event of such
an issue the employee must advise their manager who can alert other employees to not
travel with the potential client.
March 2005 - 42 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Procedures
• In the event of a vehicle being stolen, employees are not, under any circumstances, to
pursue the offender by car or any other means.
• Employees are not to attempt to bar the movement of stolen vehicles as in doing so
will put themselves at risk of being run over by the stolen vehicle.
• When safe to do so, employees should note any details of the offender’s presentation
and manner, name etc and advise their supervisor.
• Notify the police as soon as possible.
March 2005 - 43 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Procedures
All employees are to ensure:
• Work areas to be kept clean and tidy at all times.
• Walkways to be clearly marked.
• Walkways will be kept free from oil and grease, obstacles and electrical leads.
• Bins are to be used and emptied when they are full. Do not over fill bins.
• Machines are to be kept clean.
• Drip trays to be used on floor to prevent spillage.
• Regular cleaning of all amenities is to be conducted.
• Clean up of oils or other spills occur immediately.
• Appropriate signage to be used, such as, "Wet Floors" or "Slippery Surface".
• Weekly inspections on housekeeping standards to be documented, filed and changes
made where necessary.
• All equipment to be stored in appropriate places, i.e.: gas cylinders, tools and
chemicals.
• Work benches are clear of rubbish.
• Tools, equipment and parts not in use are to be stored away.
• Drums containing oils to be kept clean and disposed of appropriately when empty.
• First aid equipment, fire extinguishers, signs and other relevant information to be kept
clean, well displayed and clear of clutter within 1 metre.
March 2005 - 44 -
PORT HEDLAND KARRATHA
26 & 38 Anderson St 1923 Coolawanyah Rd
PO Box 334 PO Box 859
Port Hedland WA 6721 Karratha WA 6714
Phone 08 9173 1622 Phone 08 9185 2700
Fax 79 909
ABN 08 9173 1406
375 322 Fax 08 9185 2800
Procedures
• Material Safety Data Sheets (MSDS) will be provided at the point of use and in a folder
located in the administration department.
• Ensure that all suppliers deliver MSDS when chemicals are delivered.
• All employees, who use chemicals as part of their job, are provided appropriate training
for the safe use of the chemicals.
• The MSDS are to be reviewed to ensure there is sufficient first aid treatment available
on-site and appropriate to the needs specified on the MSDS.
• PPE supplied for use with chemicals will be compatible with the chemicals used and will
be supplied at no charge to the employee. Do not use the product if the correct PPE is
not available.
• All Chemicals are to be labelled in accordance with OS&H Regulations.
• Containers used for decanting of chemicals must be labelled in accordance with OSH
Regulation 5.12(2).
• Soft drink bottles are not to be used for decanting chemicals.
• Storage of chemicals must be in an adequately ventilated area away from hazards of
fire, heat and other dangers. Storage facility must be lockable and supervised.
• Chemicals are not to be placed in hazardous areas such as in front of doorways, under
cars, near electrical leads and high traffic areas.
• A chemical register is to be kept to ensure the company knows exactly what chemicals
are on site.
• Ensure non compatible chemicals are not stored together.
• For hygiene and safety concerns hands must be washed before consumption of food
and drink. No food is to be consumed in the workshop.
• A non-toxic hand cleaner is to be provided.
March 2005 - 45 -