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Table of Contents
Table of Contents 2
Assessment Information 3
Assessment Instructions 5
Student Assessment Agreement 7
Assessment Task 1 Cover Sheet 9
Assessment Task 1: Written Questions 11
Assessment Task 1 Instructions 14
Assessment Task 1 Checklist 16
Assessment Task 2 Cover Sheet 17
Assessment Task 2: Human resources strategic plan project 19
Assessment Task 2 Instructions 21
Assessment Task 2 Checklist 27
Assessment Task 3 Cover Sheet 29
Assessment Task 3: Human resources implementation project 31
Assessment Task 3 Instructions 33
Assessment Task 3 Checklist 37
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BSBHRM602 Manage human resources strategic planning Student Assessment
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Assessment Information
The assessment tasks for BSBHRM602 Manage human resources strategic planning are included in this
Student Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment Plan
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment
Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s
assessment appeals process.
You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with
unfairly or have other appropriate grounds for an appeal.
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Additional Resources
You will be provided with the following resources you begin the Assessment Tasks.
Assessment Task 2
Human Resources Strategic Plan Template
Risk Management Plan Template
Strategic and Operational Plan
Workforce Information
Assessment Task 3
Work Life Balance Report and Action Plan Template
Health and Safety Policy and Procedures
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Assessment Instructions
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will
be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your
assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your
assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per
your RTO’s re-assessment policy.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment
task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification
number, the task number, your name and the date.
Checklist
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This will be used by your assessor to mark your assessment. Read through this as part of your preparation
before beginning the assessment task. It will give you a good idea of what your assessor will be looking for
when marking your responses.
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Make sure you read through the assessments in this booklet before you fill out and sign the agreement
below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? Yes No
Do you understand the requirements of the assessments for this unit? Yes No
Do you agree to the way in which you are being assessed? Yes No
Do you have any specific needs that should be considered? Yes No
If so, explain these in the space below.
Student name
Student number
Student signature
Date
Assessor name
Assessor signature
Date
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Student Declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Feedback
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Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
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Task summary
This is an open book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
Access to textbooks/other learning materials
Computer and Microsoft Office
Access to the internet
Timing
Your assessor will advise you of the due date of this assessment.
Submit
Answers to all questions
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task
satisfactorily.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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Analyse – when a question asks you to analyse something, you should do so in in detail, and identify
important points and key features. Generally, you are expected to write a response one or two paragraphs
long.
Compare – when a question asks you to compare something, you will need to show how two or more things
are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected
to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things
are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write
a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or
features, and express some form of critical judgement. Generally, you are expected to write a response one
or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities
or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments
for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should
provide a detailed response with key points and features and provide critical analysis. Generally, you are
expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something
happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe
the required information. Generally, you are expected to write a response two or three sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state information
in a list format.
Outline – when a question asks you to outline something, this means giving only the main points, Generally,
you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the
main points. Generally, you are expected to write a response a few sentences long.
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2. Explain the importance of the human resources strategic planning function and list three
objectives related to human resources strategic planning.
3. Explain the aim and scope of the Fair Work Act 2009 and its importance for the human
resources function.
5. Outline at least four examples of the information that must be kept for each employee according
to the Fair Work Regulations 2009.
6. Explain which employees are covered by unfair dismissal laws and which are not.
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8. Explain the impact of technology on the human resources function and how this has benefited
the recruiting function of human resources.
9. Outline the four key steps in the human resources strategic planning process.
10. Describe three key areas that could be included in a Human Resources Strategic Plan.
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Student’s name:
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Assessor name
Date
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I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Feedback
Date
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A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
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Task summary
This assessment task requires you to conduct research and develop a briefing report to inform the
development of the Human Resources Strategic Plan for a fictitious business, King Edward VII College. You
must then present the briefing report to the management team to seek feedback and approval and develop
the Human Resources Strategic Plan.
Required
Computer and Microsoft Office (or similar program)
Access to the Internet for research
Meeting participants
Space for a meeting
Access to a whiteboard or butcher’s paper to write up ideas
Human Resources Strategic Plan Template
Risk Management Plan Template
Strategic and Operational Plan
Workforce Information
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Email with briefing report attached.
Email with Human Resources Strategic Plan and Risk Management Plan attached.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBHRM602 Manage human resources strategic planning Student Assessment Tasks
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You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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King Edward VII College has been operating for five years. The college is based in the Melbourne CBD, with
about 500 students enrolled. It offers a range of courses in management, marketing, human resources and
international business. Courses are offered at all levels from Certificate II to Graduate Diploma. The college
is very popular due to its competitive pricing structure, innovative teaching methods and state of the art
facilities.
Due to its success, the college plans to establish two additional campuses, one in Brisbane and one in
Sydney. The Brisbane campus will commence operating in January 2018 and Sydney in mid-2018. Campus
locations are already in place, with the process being overseen mainly by the CEO and the Finance
Manager. No staff have been employed as yet, but it is anticipated that each campus will require a
receptionist, a student services officer and 4 trainers. Existing staff at the Melbourne campus will complete
all other staff functions until such time as student numbers increase substantially. It is anticipated that
maximum student numbers will be up to 50 students at each of the new campuses.
The College currently employs 24 staff members including the CEO, a Marketing Manager and Marketing
Assistant, Human Resources Manager, Finance Manager, Administration Manager, Office Assistant,
Receptionist, Academic Manager, Student Services Officer, and approximately 14 trainers.
Further details regarding the above staff, as well as the staff turnover statistics, are provided in the
Workforce Information document.
King Edward VII College understands the overall importance of strategic planning for human resources and,
given the company’s expansion plans, a Human Resources Strategic Plan is now required.
The status of key areas of human resources is as follows:
Equal employment opportunity and diversity: equal employment opportunity is implicit in recruiting
staff and in the workplace but there is no formal policy or strategy in place or arrangements for
flexible working arrangements.
Human resources information systems: the current human resources system is basic. Staff files are
kept in a filing cabinet and payroll is managed through accounting software. There is interest in
migrating to an advanced HR information system as the business grows and has multiple sites.
Costs need to be identified.
Induction is limited to a couple of hours at the beginning of an employee’s employment. There is no
follow up.
Job analysis and design: no formal systems in place.
Occupational health and safety: policies and procedures and processes are in place. However, no
formal training system or ongoing development systems are in place.
Performance management: while performance management is indicated in the company’s strategic
plan, it is sporadic and depends on the manager. Clearer procedures and systems need to be put in
place and there also needs to be some attention to reward and recognition schemes.
Professional development: professional development onus is on the staff with no formal systems in
place. Any professional development undertaken by staff is not always recorded although staff are
supposed to complete a professional development register. An online system for recording
professional development and that is linked to the human resources information system would be
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useful. There is no current budget for professional development and an annual amount needs to be
identified per staff member.
Recruitment and selection: there is a desire to identify recruitment and selection strategies that
ensure the recruitment of quality staff.
Staff retention and succession planning: no formal systems are in place.
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Thoroughly review the King Edward VII College’s Strategic and Operational Plan that sets out
the College’s strategic objectives and operational priorities, as well as Workforce information.
Next, you will need to conduct research in the Internet on human resources strategic plans that
is appropriate to the case study.
Then prepare a briefing report regarding information on, and recommendations for, the Human
Resources Strategic Plan. This briefing report will be presented at a meeting with the CEO and
Senior Managers. Their approval is needed to move forward with the project.
The briefing report should be about two pages long. It should also address the following:
An overview of King Edward VII College’s human resource requirements for the next three
years, as identified from the scenario information and Strategic and Operational Plan and
workforce information you have been provided with.
A review and analysis of emerging trends and practices that may impact on human
resources management in King Edward VII College, and strategies to address these. This
should also include a review of any new technology relevant to King Edward VII College
and all of its departments and staff, and impacts on job roles and design.
A review of any recent and potential changes to industrial and legal requirements that will
impact on the King Edward VII College workforce.
A review of the number and type of staff that will be needed to meet the company’s strategic
direction, skill requirements for new and existing staff, and options for sourcing required
staff. You should consider and review the range of options for sourcing staff and discuss the
costs and benefits of each approach.
The philosophies and values you believe should underpin King Edward VII College’s human
resources management, as well as the policies and procedures that are required to ensure
this. Review the scenario information to identify gaps in existing policies, procedures and
systems.
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11. Send an email to the CEO and Senior Managers (your assessor).
When you have completed the briefing report, send it to your assessor as an email attachment.
The text of the email should use grammatically correct and respectful English. Remember that
the CEO and Senior Managers receive many emails, so you will need to begin by re-introducing
the project to them and introducing yourself in an appropriate manner.
It should also include a short summary of the attachment.
Your email should include a brief outline of the purpose of the meeting and the date, time and
duration for the meeting (the meeting will last for approximately 30 minutes).
Send the email at least 2 working days prior to the planned meeting. Your assessor will have
advised you of the date and time on which you need to conduct the meeting. If they have not,
send them a short email to obtain this.
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Your assessor will also provide feedback on some additional areas for consideration in the
development of the Strategic Plan. You will need to incorporate this into the development of the
Strategic Plan in Assessment Task 3.
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Student’s name:
Completed
Did the student: successfully Comments
Yes No
Develop a briefing report based on the case study
information and research on strategic plans?
Date
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I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Feedback
Date
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A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
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Task summary
For this assessment, you are required to implement the Human Resources Strategic Plan by researching
and developing a short report about the range of potential work-life balance programs that could be
implemented for King Edward VII College, as well as developing an action plan
Required
Computer and Microsoft Office (or similar program)
Access to the Internet for research
Work Life Balance Report and Action Plan Template
Health and Safety Policy and Procedures
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Email with completed work-life balance briefing report and action plan attached
Email with the following attached:
o Updated Health and Safety Policy and Procedures
o Evaluation report
o Updated Human Resources Strategic Plan
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBHRM602 Manage human resources strategic planning Student Assessment Tasks
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King Edward VII College has adopted the Human Resources Strategic Plan with the following strategic
objectives included:
Support a safe, healthy and inclusive workplace culture
In addition, the outcome of a recent survey is showing that staff identify with feeling increasingly stressed
through being overworked. The Health and Safety Officer has advised that there must be immediate action.
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Review the Health and Safety Policy and Procedures and update it as recommended by the
Health and Safety Officer. The update will be a short statement about the organisation’s
commitment.
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Assume that it is 12 months later, and the work-life balance policies and procedures have been
implemented. One of the initiatives implemented was working from home arrangements for some staff
members.
Performance indicators relating to the implementation of work-life balance policies are indicated in the
Human Resources Strategic Plan as follows:
High staff satisfaction with working from home arrangements.
Technology is in place to facilitate working from home arrangements.
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Student’s name:
Completed
successfully
Comments
Did the student: Yes No
Assessor signature
Assessor name
Date
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