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Few jobs look the same today as they did even five years ago. The march of digital disruption continues in full force,
with new technology and business models continually altering the landscape of business and how work gets done.
These changes to business practices, requirements, and expectations are transforming the project management
profession. Success in this evolving environment is greater when armed with the latest research and insights.
Our 2018 Pulse of the Profession® study reinforces that excellence in project The 2018 edition highlights feedback and insights from 4,455 project
management delivers results. Organizations that invest in proven project management professionals, 447 senior executives, and 800 PMO direc-
management practices, experience greater success than their underper- tors from a range of industries including government, construction,
forming counterparts. energy, financial services, healthcare, information technology (IT),
manufacturing and telecom. Respondents span Asia Pacific, Australia,
Conducted since 2006, PMI’s Pulse of the Profession is the global survey of Brazil, Canada, China, EMEA, Europe, India, Latin America, Middle East,
project management practitioners. The Pulse charts the major trends for North America, and UK.
project management now and in the future. It features original market
research that reports feedback and insights from project, program, and The following industry and regional highlights provide a comparison to
portfolio managers, along with an analysis of third-party data. the global total. The full report can be accessed on PMI.org/Pulse.
Our findings reinforce that all strategic change happens through projects and programs. And, organizations who recognize The pace and scope
the critical importance of project management, those we classify as champions, are using projects to propel their success. of change underscore
We see that champions also continue to mature their project talent, project capabilities, and culture. Because of this, they
have higher project success rates (92% versus 32% of underperformers), enjoy more successful business outcomes, and the need for excellence
waste significantly less money due to poor project performance. in project management.
In the end, champion organizations ensure their project and program managers have the right skills to drive and navigate
change in this dynamic environment while ensuring that those changes are strategically aligned to business goals.
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2018 Research Highlights by Industry and Region
10th Global Project Management Survey
CHAMPIONS:
NEW WAYS TO WORK Organizations with 80% or more of projects
being completed on time, on budget, meeting
We have been analyzing, studying, and researching the project manage- business intent, and having high benefits
ment profession for decades and have identified a number of trends. This realization maturity.
year, as we celebrate our 10th edition of the Pulse, we have spent a lot of
time discussing and thinking about the future and new ways of working. We
see an evolution from best practices to “next” practices that encompass UNDERPERFORMERS:
what is likely to come in the next few years.
Organizations with 60% or fewer projects
being completed on time, on budget,
Access the Pulse on PMI.org/Pulse to gain perspective on the trends that
meeting business intent, and having low
are changing the value delivery landscape, how project practitioners are
benefits realization maturity.
adapting, and how organizations are responding.
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2018 Government Comparison
10th Global Project Management Survey
3
2018 Government Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $83M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 6%
12% 14%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org org
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities priorities
39% 42%
4
2018 Construction Comparison
10th Global Project Management Survey
5
2018 Construction Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $86M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 9%
12% 8%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change inacurrate
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org cost
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities estimates
39% 42%
6
2018 Energy Comparison
10th Global Project Management Survey
7
2018 Energy Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $100M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 8%
12% 10%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org org
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities priorities
39% 36%
8
2018 Financial Services Comparison
10th Global Project Management Survey
Financial
Global Total Services
TALENT
Percentage of organizations with a process to develop project manager competency 45% 51%
Percentage of organizations with ongoing training for staff on project management tools and techniques 59% 67%
Percentage of organizations with a defined career path for those engaged in project or program management 43% 48%
Percentage of organizations with a formal knowledge transfer process 47% 50%
Percentage of organizations where development of technical skills is a high priority 41% 43%
Percentage of organizations where development of leadership skills is a high priority 39% 43%
Percentage of organizations where development of business skills is a high priority 34% 43%
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2018 Financial Services Comparison Back to top
10th Global Project Management Survey
Financial
Global Total Services
PROJECT PERFORMANCE Organizations in Financial
Percentage of projects meeting goals and business intent 69% 68% Services waste an average of
Percentage of projects completed on time 52% 50% 10.6% invested in projects
Percentage of projects completed within budget 57% 56% due to poor project
performance, compared to
Percentage of projects with scope creep 52% 53%
the global average of 9.9%*.
Percentage of projects deemed failures 15% 14%
Percentage of project budget lost if a project fails 32% 33%
DOLLARS WASTED
Dollars wasted* $99M on $106M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 7%
12% 14%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org org
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities priorities
39% 50%
10
2018 Healthcare Comparison
10th Global Project Management Survey
11
2018 Research Highlights and Healthcare Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $109M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 6%
12% 15%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org org
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities priorities
39% 44%
12
2018 IT Comparison
10th Global Project Management Survey
Global Total IT
TALENT
Percentage of organizations with a process to develop project manager competency 45% 55%
Percentage of organizations with ongoing training for staff on project management tools and techniques 59% 64%
Percentage of organizations with a defined career path for those engaged in project or program management 43% 55%
Percentage of organizations with a formal knowledge transfer process 47% 59%
Percentage of organizations where development of technical skills is a high priority 41% 53%
Percentage of organizations where development of leadership skills is a high priority 39% 47%
Percentage of organizations where development of business skills is a high priority 34% 44%
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2018 IT Comparison Back to top
10th Global Project Management Survey
Global Total IT
PROJECT PERFORMANCE Organizations in IT
Percentage of projects meeting goals and business intent 69% 70% waste an average of 9.0%
Percentage of projects completed on time 52% 56% invested in projects due to
Percentage of projects completed within budget 57% 60% poor project performance,
compared to the global
Percentage of projects with scope creep 52% 50%
average of 9.9%*.
Percentage of projects deemed failures 15% 14%
Percentage of project budget lost if a project fails 32% 30%
DOLLARS WASTED
Dollars wasted* $99M on $90M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 9%
12% 9%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org project
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities objectives
39% 40%
14
2018 Manufacturing Comparison
10th Global Project Management Survey
15
2018 Manufacturing Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $118M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 7%
12% 15%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org project
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities objectives
39% 37%
16
2018 Telecom Comparison
10th Global Project Management Survey
17
2018 Telecom Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $120M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 6%
12% 11%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org org
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities priorities
39% 44%
18
2018 Asia Pacific Comparison
10th Global Project Management Survey
19
2018 Asia Pacific Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $86M on
$1B $1B
PERFORMANCE
Percentage of organizations considered Champions
Percentage of organizations considered Underperformers 7% 11%
12% 8%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org project
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities objectives
39% 36%
20
2018 Australia Comparison
10th Global Project Management Survey
21
2018 Australia Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $139M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 5%
12% 19%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top mention
mention is inaccurate
is change requirements
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org gathering
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities 44%
39%
22
2018 Brazil Comparison
10th Global Project Management Survey
23
2018 Brazil Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $122M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 7%
12% 15%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org project
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities objectives
39% 51%
24
2018 Canada Comparison
10th Global Project Management Survey
25
2018 Canada Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $77M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 7%
12% 10%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org org
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities priorities
39% 42%
26
2018 China Comparison
10th Global Project Management Survey
27
2018 China Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $76M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 14%
12% 5%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org project
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities objectives
39% 37%
28
2018 EMEA Comparison
10th Global Project Management Survey
29
2018 EMEA Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $117M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 5%
12% 14%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org org
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities priorities
39% 40%
30
2018 Europe Comparison
10th Global Project Management Survey
31
2018 Europe Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $127M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 5%
12% 14%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org org
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities priorities
39% 41%
32
2018 India Comparison
10th Global Project Management Survey
33
2018 India Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $81M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 12%
12% 4%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org project
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities objectives
39% 40%
34
2018 Latin America Comparison
10th Global Project Management Survey
Latin
Global Total America
TALENT
Percentage of organizations with a process to develop project manager competency 45% 39%
Percentage of organizations with ongoing training for staff on project management tools and techniques 59% 53%
Percentage of organizations with a defined career path for those engaged in project or program management 43% 34%
Percentage of organizations with a formal knowledge transfer process 47% 43%
Percentage of organizations where development of technical skills is a high priority 41% 34%
Percentage of organizations where development of leadership skills is a high priority 39% 36%
Percentage of organizations where development of business skills is a high priority 34% 33%
35
2018 Latin America Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $102M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 5%
12% 12%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org org
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities priorities
39% 41%
36
2018 Middle East Comparison
10th Global Project Management Survey
37
2018 Middle East Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $85M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 6%
12% 11%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change opportuni-
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org ties/risks
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities not defined
39% 40%
38
2018 North America Comparison
10th Global Project Management Survey
North
Global Total America
TALENT
Percentage of organizations with a process to develop project manager competency 45% 38%
Percentage of organizations with ongoing training for staff on project management tools and techniques 59% 53%
Percentage of organizations with a defined career path for those engaged in project or program management 43% 40%
Percentage of organizations with a formal knowledge transfer process 47% 39%
Percentage of organizations where development of technical skills is a high priority 41% 38%
Percentage of organizations where development of leadership skills is a high priority 39% 35%
Percentage of organizations where development of business skills is a high priority 34% 31%
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2018 North America Comparison Back to top
10th Global Project Management Survey
DOLLARS WASTED
Dollars wasted* $99M on $96M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 6%
12% 13%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top
mention mention is
is change change in
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org org
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities priorities
39% 42%
40
2018 UK Comparison
10th Global Project Management Survey
Global Total UK
TALENT
Percentage of organizations with a process to develop project manager competency 45% 58%
Percentage of organizations with ongoing training for staff on project management tools and techniques 59% 66%
Percentage of organizations with a defined career path for those engaged in project or program management 43% 46%
Percentage of organizations with a formal knowledge transfer process 47% 59%
Percentage of organizations where development of technical skills is a high priority 41% 45%
Percentage of organizations where development of leadership skills is a high priority 39% 37%
Percentage of organizations where development of business skills is a high priority 34% 33%
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2018 UK Comparison Back to top
10th Global Project Management Survey
Global Total UK
PROJECT PERFORMANCE Organizations in the UK
Percentage of projects meeting goals and business intent 69% 69% waste an average of 10.8%
Percentage of projects completed on time 52% 46% invested in projects due to
Percentage of projects completed within budget 57% 53% poor project performance,
compared to the global
Percentage of projects with scope creep 52% 54%
average of 9.9%*.
Percentage of projects deemed failures 15% 12%
Percentage of project budget lost if a project fails 32% 34%
DOLLARS WASTED
Dollars wasted* $99M on $108M on
$1B $1B
PERFORMANCE
Percentage of organizations considered champions
Percentage of organizations considered underperformers 7% 5%
12% 11%
PRIMARY CAUSE OF PROJECT FAILURE
Primary cause of project failure Top Top mention
mention is inaccurate
is change requirements
*Figures are U.S. dollar amounts, but represent a percentage that applies to any currency. in org gathering
Note: Numbers in red indicate a significant difference compared to the Global Total at a 95% confidence level.
priorities 44%
39%
©2018 Project Management Institute. All rights reserved. “PMI” and the PMI logo are marks of Project Management Institute, Inc. For a comprehensive list of PMI
marks, contact the PMI Legal Department. BRA-054-2018 (2-18).
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