Orlando Governance, Risk, and Compliance

Orlando Governance,
Risk, and Compliance
Last updated: June 18, 2020

PDF generated on July 1, 2020

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 Orlando Governance, Risk, and Compliance

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2225 Lawson Lane
Santa Clara, CA 95054
United States
(408)501-8550

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©2020 ServiceNow. All rights reserved. Terms of Use Privacy Statement

ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
 Orlando Governance, Risk, and Compliance

Common GRC features

Each of the four main Governance, Risk, and Compliance applications have unique
features and capabilities. Additionally, there are many features that are common to all
GRC applications.

For example, you can run GRC applications using the ServiceNow® mobile application.
Content packs and integrations are available from multiple GRC applications.
Information, such as domain separation support levels, are also included here.

• Mobile experience for Governance, Risk, and Compliance

Manage your work, task assignments, requests, approvals, and other follow-up actions
for GRC applications directly from your mobile device. Receive timely notifications for
current alerts, as well as risk and compliance status for your critical assets, vendors,
and impacted essential business services.

• GRC application nomenclature updates and industry terminology

The following terms are used within GRC applications and/or within the GRC industry.

• GRC properties

The following are the common GRC properties under Policy and Compliance and Risk
Management.

• GRC content packs

Content packs may include pre-defined scopes, specific policies, controls, risks, audit,
test plans, dashboards, and reports that provides customers an operational head-start
when adopting various regulations and frameworks.

• GRC integrations

Integrations enhance the ServiceNow® GRC product offering, providing users the
ability to integrate with third-party applications.

• GRC use case accelerators

Use case accelerators may include pre-defined scopes, specific policies, controls, risks,
audit, test plans, dashboards, and reports that provides customers an operational
head-start when adopting various regulations and frameworks.

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©2020 ServiceNow. All rights reserved. Terms of Use Privacy Statement

ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
 Orlando Governance, Risk, and Compliance

• Content references in GRC

You can add tags to virtually any type of record defined in GRC applications that
reference GRC content packs, integrations, use case accelerators, or any new
regulations that use those records. After the records have been tagged, you can filter
the content reference tags to identify which records are used within each application.

• Domain separation in GRC

This is an overview of domain separation and the Governance, Risk, and Compliance
applications. With domain separation you can separate data, processes, and
administrative tasks into logical groupings called domains. You can then control
several aspects of this separation, including which users can see and access data.

• Entity scoping in GRC

Entity scoping is permitted in each of the core GRC applications. Scoping provides a
way to allocate risks and controls at different levels. Dependencies are created using
the dependency map in the GRC Workbench.

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©2020 ServiceNow. All rights reserved. Terms of Use Privacy Statement

ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.