Graphic Rating Scale for Secretary

Employee’s Name: Level:

Manager’s Name:

Key Work Responsibilities: Goals to be achieved:

1. Answering calls, taking messages and 1.
handling correspondence
2. Maintain Calendar and plan meetings
3. Ensuring meetings are effectively
organized and minute
4. Maintaining effective records and
administration

Organization Skill
1 2
Below Expectation
Plans the meeting and inform
attendees via email, collision
of meetings frequently, fails to
prepare documents even after
the instruction, forgets to
arrange required materials in
the meeting
3 4
Meets Expectation
Plans the meeting and inform
the attendees, prepares the
documents after getting the
order, brings required
materials for the meeting after
consulting the supervisor
5
Role Model
Plans the meeting properly and
inform the attendees and
reminds them before the
meeting, arranges all the
required materials by
his/herself, make sure the
meetings go well.

Communication Skill
1 2
Below Expectation
Handle visitors harshly, does
not take notes, does not
maintain confidential, checks
and response to the email once
a week
3 4
Meets Expectation
Take immediate help of
supervisors to handle visitors,
Summarize the discussion,
flow information to concerned
authority, checks and response
to the email thrice a week.
5
Role Model
Handle any kind of visitors
with ease, Summarize the
discussions effectively, flow
information only to the
concerned authority. Take
notes of every core details.
Immediate responses to the
email.
Time Management
1 2
Below Expectation
Always comes late in office as
well as meetings
Record Management
1 2
Below Expectation
Does not keep information of
everything, takes time to
provide information, and
maintains documents in
handbook.
3 4
Meets Expectation
Comes to office late once a
week and attends meeting at
time
3 4
Meets Expectation
Keep up-to-date contact
details and information for
stakeholders, maintains
documents in computerized
system or manual system
5
Role Model
Always comes to office at
time and attends and manage
meetings beforehand
5
Role Model
Keep up-to-date contact
details and information for
stakeholders, maintains
documents in computerized
system, provides information
straightaway, filing minutes
and reports regularly, keeping
record of future activities
Graphic Rating Scale for Professor
Employee’s Name: Level:
Manager’s Name:

Key Work Responsibilities: Goals to be achieved:

1. Ensure teaching with the quality 1.
assurance framework of college
2. Promote and develop team spirit and
team coherence
3. Keep proper care of students and
motivate, inspire them to achieve their
goal.

Expertise in Subjects
1 2 3 4 5
Below Expectation Meets Expectation Role Model
Do not have proper knowledge Expertise in one subject and Expertise in two or more
in any particular subjects some knowledge in other areas subjects and well known about
current scenarios

Professional Development/ adaptability Skill

1 2
Below Expectation
Uses the old school technique
for teaching
3 4
Meets Expectation
Ask students to use different
new tools during their
assignment.
5
Role Model
Learn and use of new
technology in teaching both by
students and professor,
changing the learning
standards and expectations
Team Player
1 2
Below Expectation
Does not help students in any
assignment and projects, only
rushes in ending the course
Interpersonal Skill
1 2
Below Expectation
Only focus on course,
communicates only during the
class about the course,
3 4
Meets Expectation
Cooperate with students in
projects and assignment, help
students only during the class,
provide suggestion only if
students ask
3 4
Meets Expectation
Frequently communicate with
students related to the course,
inspires students to focus on
their career
5
Role Model
Always cooperates with
students and other teachers in
projects, be available most of
the times to help students and
colleagues, provide proper
suggestion and guidance when
he/she sees students in trouble
5
Role Model
Frequent two way
communication with students
related to the subject and
career related stuffs , provides
motivation to students for
challenges, uses humor to
connect to students
Graphic Rating Scale for a Bus Driver
Employee’s Name: Level:
Manager’s Name:

Key Work Responsibilities: Goals to be achieved:

1) Ensure safety of all passengers. 1.
2) Drive skillfully.
3) Obey all traffic rules.
4) Have knowledge about concerned
routes and geography.
5) Being responsible and reliable.

Driving Skill
1 2
Below Expectation
Doesn’t have the capability to
drive in worst road situations
and weathers .Doesn’t have
knowledge of defensive
driving techniques and a good
sense of direction.
3 4
Meets Expectation
Sometimes has difficulties in
riding in certain conditions.
Has an average knowledge of
defensive techniques and
sense of directions.
5
Role Model
Is excellent skill on driving in
worst road conditions? Has
defensive driving techniques
and a good sense of directions.

Communication Skill
1 2
Below Expectation
Handles visitors harshly,
doesn’t speak politely to
passengers. Speak rudely with
other workers.
3 4 5
Meets Expectation Role Model
Sometimes loses cool resulting Handles visitors smoothly,
with impolite and harsh speaks politely with
behavior and rarely speaks passengers and is great with
rudely with other workers. other workers.
Time Management
1 2
Below Expectation
Always comes to work late for
and doesn’t reach bus stops as
scheduled.
Maintenance Skill
1 2
Below Expectation
Rarely monitors gauges, dials,
or other indicators to make
sure a machine is working
properly.Doesnt care about
cleanliness of the bus.
3 4
Meets Expectation
Sometimes comes late for
work and rarely reaches bus
stops as scheduled.
3 4
Meets Expectation
Sometimes monitors gauges,
dials, or other indicators to
make sure a machine is
working properly. Care about
cleanliness of the bus to a
certain extent.
5
Role Model
Always comes to work on
time and reaches bus stops as
scheduled.
5
Role Model
Always monitors gauges,
dials, or other indicators to
make sure a machine is
working properly. Is concern
Care about cleanliness of the
bus and applies certain
measures to ensure the bus
always looks good.