Honda 1 SAP Change Readiness Assessment

The purpose of this document is to define the Change Readiness Assessment that will be used during
the Realize phase of the project. The first survey will be used as a baseline to determine awareness
and understanding:
During the Realize phase of the project we will be assessing the level of awareness and understanding of the
project by Associates based on the following key areas:

 Reason for Change

 Leadership
 Communications
 Role/team impact awareness and benefits
 General

What is a Change Readiness Assessment?

A Change Readiness Assessment is a series of questions used to test the effectiveness of change and
communication activities planned and undertaken. The results provide the OCM team with data to
continue with activities that are working or highlight gaps that need to be addressed by updating
plans or tactics used.

There will be questions that will be repeated in other assessments conducted during further phases
to provide and upward/positive trend. These questions are highlighted in blue.
Key areas of assessment

Targeted questions will be used in the following areas:

 Demographic of associates
 Leadership/Sponsorship
 Communications
 Role/Team

Who will participate in the assessment?

All Honda Associates and Leaders

Timeframe

Date of issue: 21 November

Date of closure: 25 November

How will the survey be issued?

The survey questions will be issued to all Honda Associates for both AUH and MPE electronically and results
collated to in a report summary with suggested recommendations for future change and communication
activities.

Communications

1. Supporting email with link to survey

2. Reminder email issued on 23 November morning
3. MPE Managers meeting 18/11
4. AUH SLT meeting 21/11
Supporting email
Who will issue the email?

I suggest the OCM & Training BPO signs the emails and P&C/HR dept issue

Supporting email
Below is a suggestion for the supporting
Honda1SAP - Survey

Dear Associates

The Honda1SAP Project team is surveying all Associates to assess your understanding of the project.  Your help
is needed to shape a successful delivery of the project for you and your teams.

Following analysis of the survey findings, actions will be developed and implemented to address any concerns,
issues, questions or information gaps that arise to assist you to manage your teams.

To access the survey, please click on the hyperlink: [insert link]

The survey will take approximately 10 minutes to complete.  Please complete the survey as soon as possible,
and by COB on Friday 27 November 2016.  We would appreciate you completing the survey without assistance
from your colleagues so we can build a clear understanding.  

Please note that the survey is confidential – it will not be possible to identify you individually from your
responses.  In light of this, please provide frank and honest responses.

If you would like further information or if you have any questions, please contact the [iP&C/HR depts]

Thank you in advance for your time.

Survey Questions
Please take 10 minutes to complete the survey about the Honda1SAP project. Your responses will
help the project team understand how to support the business for success.

About the associate

This section is about the demographic of associates.

1. What division are you from? – (Mandatory)

2. Which business unit/department do you belong to? – (Mandatory)
3. Are you actively involved in the Honda1SAP project team? (Optional)

Yes/No

Business Case
The questions in this section relate to your understanding of the project.

4. The objectives and goals of the Honda1SAP project are clear and understood by me.
(Mandatory)
Very clear, Clear, Somewhat Clear, Not clear
5. The Honda1SAP project is important to achieving the vision for implementing future
objectives in my department. (Optional)
Extremely important, Important, Somewhat Important, Not important

Leadership
6. Our Leadership Team is committed to the success of the Honda1SAP project. (Optional)
Very committed, committed, Somewhat committed, Not committed
7. The right people are involved to make this change happen. (Optional)
Yes/ No - explanation

Communication
8. I receive regular communications about the project from my Line Manager or General
Manager. (Optional)
Frequently, Adhoc, Not at all
9. The messages I have heard about Honda1SAP help me understand what the changes will
mean to me when SAP is live. (Mandatory)
Very helpful, Helpful, Somewhat helpful, Not helpful

10. What is the most effective way for you to receive communications? (Mandatory) option to
select more than one of the below.
 Email
 Intranet
 Bulletins
 Team Meetings
 Morning Tea
 Canteen Talks
 Other
About your role/team
11. I understand the benefits of the project to Honda. (Mandatory)
Extremely well, Very well, Not very well, Don’t understand
12. I understand how the implementation of SAP will impact my team. (Mandatory)
Extremely well, Very well, Not very well, Don’t understand
13. I understand how the implementation of SAP impact the way I will work. (Mandatory)
Extremely well, Very well, Not very well, Don’t understand

14. I have worked with SAP in any workplace before. (Mandatory)

Yes/ No

General: (optional)
15. In your experience, what has helped projects to be successful at Honda?

16. In your experience what has limited the success of projects?

17. What do you think will be critical to the success of the Honda1SAP project?

Thank you for taking the time to complete the survey.