UNIVERSITI TEKNOLOGI MARA SARAWAK

KOTA SAMARAHAN CAMPUS

DIPLOMA IN OFFICE MANAGEMENT & TECHNOLOGY

(BA118)

Office Administration I (OBM131)

Instruction to students:
5 students are assigned to a group. Each group is required to search information about a
company’s operation and interview the employee(s) from the company.

1. Choose one company in Kota Samarahan @ Kuching area.

2. Get the organization chart.
3. Determine one or two departments which are involved directly in data
processing, words processing, records management and communication and mail
processing.
4. Find out the duties and function of the department. Ask these questions during
your
interview.
a) What kind of data are being processed in the department? Who is responsible
for managing the data of the company?
b) What type of letters/documents are being handled in the department?
c) What type of records are being managed in the department? Where do these
records are being kept?
d) Determine the list of importance of the data/letters/records and how do they
treat them according to its order of importance.
e) What are the guidelines when making a phone call/transferring the phone
call/receiving incoming call?
f) What type of mails are being handled in the department? What are the
guidelines in handling mail (confidential, standard, express, priority).
5. Seek the layout of the company. Why does the company choose that type of
layout?
6. Collect any relevant information (manuals, forms, photographs).

Guidelines for the report:

1. Coverpage (Cover Page: Red)

2. Table of contents
3. Acknowledgement
4. Organization’s background
5. Organization vision and mission
6. Organization’s organization chart
7. The function of the department(s) being interview
8. The organization structure (office layout)
9. Conclusion
10. References (use References|Bibliography tab in the Microsoft Word – APA Style)
11. Appendices (diagrams, forms, manuals – should be labelled accordingly)
12. Maximum 10 pages, from item No. 4 – No. 9.

Submission date: 9-13 December 2019

Presentation date: 15 – 19 December 2019
 FACULTY OF BUSINESS & MANAGEMENT
DIPLOMA IN OFFICE MANAGEMENT & TECHNOLOGY
(BA118)
OFFICE ADMINISTRATION I (OBM 131)

GROUP PROJECT ASSIGNMENT:

PERUNDING NAJNA SDN. BHD.

PREPARED FOR:

MADAM LEVIANA ANDREW

NO UiTM NO STUDENT’S NAME

1 2019222582 FATIN NABIILAH BINTI AZMAN

2 2019292922 FIFFY HAZWANY BINTI HAJEMI

3 2019290244 NUR ATIRAH BINTI TUAH

4 2019283042 NURHANI ADNIN BINTI ISKANDAR

5 2019203376 SHARIFAH NUR HANISAH BINTI SYED HASBIE

SUBMISSION DATE:

13 DECEMBER 2019